NO
Go
to
“Step
10.”
YES
Go
to
“Step
11.”
Step
10
There
is
a
problem
with
the
keyboard.
Go
to
the
problem-determination
documentation
for
this
type
of
terminal.
For
more
information,
refer
to
the
IBM
Hardware
Management
Console
for
pSeries
Maintenance
Guide
.
Step
11
1.
If
the
terminal
type
has
not
been
defined,
use
the
Initialize
Terminal
option
on
the
Function
Selection
menu
to
initialize
the
operating
system
environment
before
you
can
continue
with
the
diagnostics.
This
is
a
separate
and
different
operation
from
selecting
the
console
display.
2.
Select
Diagnostic
Routines
.
3.
Press
Enter.
4.
In
the
following
table,
find
the
menu
or
system
response
you
received
when
you
selected
Diagnostics
.
Perform
the
action
listed
in
the
Action
column.
System
Response
Action
The
Diagnostic
Mode
Selection
menu
is
displayed.
Select
Problem
Determination
and
go
to
“Step
12”
on
page
118.
The
Missing
Resource
menu
is
displayed.
Follow
the
displayed
instructions
until
either
the
Diagnostic
Mode
Selection
menu
or
an
SRN
is
displayed.
If
the
Diagnostic
Mode
Selection
menu
is
displayed,
select
Problem
Determination
and
go
to
“Step
12”
on
page
118.
If
you
get
an
SRN,
record
it,
and
go
to
“Step
14”
on
page
118.
The
New
Resource
menu
is
displayed.
Follow
the
displayed
instructions.
If
the
Diagnostic
Mode
Selection
menu
is
displayed,
select
Problem
Determination
and
go
to
“Step
12”
on
page
118.
If
you
get
an
SRN,
record
it,
and
go
to
“Step
14”
on
page
118.
If
you
do
not
get
an
SRN,
go
to
“Step
16”
on
page
119.
The
system
does
not
respond
to
selecting
diagnostics
.
Go
to
“Step
10.”
Chapter
9.
Hardware
Problem
Determination
117
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