Chapter 7. Solving Problems
System problems can be caused by the hardware, the software, or a
user error. (An example of a user error is pressing the wrong key.)
You might be able to solve the problem yourself or provide helpful
information to a service technician.
You can check the hardware by using the test programs and the
information in this chapter. If the hardware is OK, and you have
not made an error, you might have a software problem. If you
suspect that you have a software problem, refer to the information
that came with that software package.
CAUTION:
You could injure yourself if you attempt to lift or move an object
that is too heavy for you. Always get another person to help you.
Be careful when moving or changing the position of the system
and its attached devices.
This chapter contains information to help you solve some of the
simpler problems you might have with your IBM PC Server 520. If
you encounter more complex technical problems, see “Getting Help,
Service, and Information” on page 375.
Getting Started
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
307
Diagnostic Tools Overview
. . . . . . . . . . . . . . . . . . . . .
308
Power-On Self-Test (POST)
. . . . . . . . . . . . . . . . . . . .
308
POST Beep Codes
. . . . . . . . . . . . . . . . . . . . . . . . .
309
Test Programs
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
309
Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . .
310
Troubleshooting Charts
. . . . . . . . . . . . . . . . . . . . . .
311
Option Diskettes
. . . . . . . . . . . . . . . . . . . . . . . . . .
312
Testing the System
. . . . . . . . . . . . . . . . . . . . . . . . . .
312
The Main Menu of the System Board Diagnostic Diskette
.
313
Program Navigation
. . . . . . . . . . . . . . . . . . . . . . . .
314
IntruderAlert
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
317
Starting the Test Programs
. . . . . . . . . . . . . . . . . . . . . .
318
Using the Module Tests
. . . . . . . . . . . . . . . . . . . . . .
321
Changing Selected Tests in Test Groups
. . . . . . . . . . . .
322
Creating Test Scripts
. . . . . . . . . . . . . . . . . . . . . . . .
322
Copyright IBM Corp. 1995, 1996
305
Summary of Contents for PC Server 520
Page 1: ...PC Server 520 User s Handbook for PCI Micro Channel IBM...
Page 86: ...Installation Checklist 70 PC Server 520 User s Handbook for PCI Micro Channel...
Page 146: ...Using the Mini Configuration Program 130 PC Server 520 User s Handbook for PCI Micro Channel...
Page 190: ...Using the SCSISelect Utility Program 174 PC Server 520 User s Handbook for PCI Micro Channel...
Page 385: ...Installing Additional Test Programs 207 CMD 3 Chapter 7 Solving Problems 369...
Page 438: ...IBM Part Number 78H6336 Printed in U S A May 1996 78H6336...