Support information and feedback
If you have a problem with your IBM software, you want to resolve it quickly. IBM
provides different ways for you to obtain the support you need, such as online or
IBM Support Assistant. You can also provide feedback or submit product requests
for enhancements.
Online
The following sites contain troubleshooting information:
v
Go to IBM Prerequisite Scanner page at IBM Support Portal.
v
Go to the Prerequisite Scanner topics at Service Management Connect.
Feel free to contribute to these topics.
Use the following sites to provide feedback, submit requests, or discuss
Prerequisite Scanner:
v
Go to the Prerequisite Scanner topics at Prerequisite Scanner at Service
Management Connect Feel free to contribute to these topics.
v
Use the Integrated Service Management Message Board at Service
Management Connect.
v
Submit or review product request enhancements for Prerequisite Scanner
at Tivoli RFE Community.
IBM Support Assistant
The IBM Support Assistant (ISA) is a free local software serviceability
workbench that helps you resolve questions and problems with IBM
software products. The ISA provides quick access to support-related
information and serviceability tools for problem determination. To install
the ISA software, go to http://www.ibm.com/software/support/isa
© Copyright IBM Corp. 2009, 2012
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