General problems
Use this information to solve general problems.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v
Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
Action
A cover latch is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a microprocessor or the system board,
the part must be replaced by a trained technician.
The server is hung while the
screen is on. Cannot start the
Setup utility by pressing F1.
1.
See “Nx-boot failure” on page 182 for more information.
2.
See “Recovering the server firmware (UEFI update failure)” on page 179 for
more information.
Hard disk drive problems
Use this information to solve hard disk drive problems.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v
Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
Action
A hard disk drive has failed,
and the associated yellow hard
disk drive status LED is lit.
Replace the failed hard disk drive (see “Removing hot-swap hard disk drives” on
page 218 and “Replacing hot-swap hard disk drives” on page 219).
Chapter 4. Troubleshooting
155
Summary of Contents for Redboks System x3550 M4
Page 1: ...IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 2: ......
Page 3: ...IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 8: ...vi IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 18: ...xvi IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 42: ...24 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 118: ...100 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 214: ...196 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 352: ...334 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 702: ...684 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 798: ...780 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 802: ...784 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 811: ...Taiwan Class A compliance statement Notices 793 ...
Page 812: ...794 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 818: ...800 IBM System x3550 M4 Type 7914 Installation and Service Guide ...
Page 819: ......
Page 820: ... Part Number 00Y8006 Printed in USA 1P P N 00Y8006 ...