Related websites
The following websites provide information about the system, related products, or technologies.
Type of information
Website
Technical support for IBM products
IBM Electronic Support registration
www-01.ibm.com/support/electronicsupport/
Sending your comments
Your feedback is important in helping to provide the most accurate and highest-quality information.
To submit any comments, send your comments by email to ibmkc@us.ibm.com. Include the following
information in your email:
• Exact publication title and version.
• Page, table, or illustration numbers that you are commenting on.
• A detailed description of any information that needs to be changed.
How to get information, help, and technical assistance
If you need help, service, technical assistance, or want more information about IBM products, you can
find a wide variety of sources available from IBM to assist you.
Information
IBM maintains pages on the web where you can get information about IBM products and fee services,
product implementation and usage assistance, break and fix service support, and the latest technical
information. For more information, refer to Table 3 on page xxix.
Table 3. IBM websites for help, services, and information
Website
Address
IBM home page
Directory of worldwide contacts
Support for products
Note: Available services, telephone numbers, and web links are subject to change without notice.
Help and service
Before you call for support, be sure to have your IBM Customer Number available. If you are in the US or
Canada, you can call 1 (800) IBM SERV for help and service. From other parts of the world, see http://
www.ibm.com/planetwide for the number that you can call.
When you call from the US or Canada, choose the storage option. The agent decides where to route your
call, to either storage software or storage hardware, depending on the nature of your problem.
If you call from somewhere other than the US or Canada, you must choose the software or hardware
option when you call for assistance. Choose the software option if you are uncertain if the problem
involves the SAN Volume Controller software or hardware. Choose the hardware option only if you are
certain the problem solely involves the SAN Volume Controller hardware. When you call IBM to service
the product, follow these guidelines for the software and hardware option:
About this guide xxix
Summary of Contents for SAN Volume Controller 2145-SV1
Page 1: ...IBM SAN Volume Controller Hardware Installation Guide IBM...
Page 6: ...vi...
Page 48: ...16 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 62: ...30 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 72: ...40 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 168: ...136 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 176: ...144 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 178: ...146 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 182: ...150 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 192: ...160 SAN Volume Controller Model 2145 SV1 Hardware Installation Guide...
Page 193: ......
Page 194: ...IBM...