IBM System Storage EXP2512 Express Storage Enclosure, Installation, User'S, And Maintenance Manual

Page 1: ...System Storage EXP2512 Express Storage Enclosure and System Storage EXP2524 Express Storage Enclosure Installation User s and Maintenance Guide GA32 0965 01 ...

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Page 3: ...System Storage EXP2512 Express Storage Enclosure and System Storage EXP2524 Express Storage Enclosure Installation User s and Maintenance Guide GA32 0965 01 ...

Page 4: ...ety Notices and Environmental Notices and User Guide documents on the IBM Documentation CD and the Warranty Information document that comes with the product Third Edition November 2011 Copyright IBM Corporation 2010 2011 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto leia as Informações sobre Segu...

Page 6: ...Systems Safety Notices document under D005a Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device DANGER Hazardous voltage current or energy levels are present inside any component that has this label attached Do not open any cover or bar...

Page 7: ...DANGER Multiple power cords The product might be equipped with multiple power cords To remove all hazardous voltages disconect all power cords L003 1 2 or 1 2 Safety v ...

Page 8: ...ll be attached to this product to properly wired outlets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configurati...

Page 9: ...CAUTION or 18 kg 39 7 lb or 18 32 kg 39 7 70 5 lb The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 lb It takes two persons to safely lift this part or unit C009 Safety vii ...

Page 10: ...viii System Storage EXP2512 and EXP2524 Installation and Maintenance Guide ...

Page 11: ...ng off the EXP2500 22 Turning off the EXP2500 in an emergency 23 Turning on the EXP2500 after an emergency 24 Chapter 4 Parts listing EXP2512 and EXP2524 expansion enclosures 25 Replaceable EXP2500 components 25 EXP2512 expansion enclosure parts listing 26 EXP2524 expansion enclosure parts listing 27 Installation guidelines 29 System reliability guidelines 29 Handling static sensitive devices 29 W...

Page 12: ... conformité à la réglementation d Industrie Canada 50 Australia and New Zealand Class A statement 50 European Union EMC Directive conformance statement 50 Germany Class A statement 51 Japan Voluntary Control Council for Interference VCCI Class A Statement 52 Japan Electronics and Information Technology Industries Association JEITA statement 52 Korea Communications Commission KCC Class A Statement ...

Page 13: ...ology for easy replacement without turning off the EXP2500 The EXP2500 comes with two 800 watt ac power supplies one environmental services module ESM a filler panel to cover the empty ESM bay and 12 or 24 drive filler panels depending on the storage enclosure model The drive filler panels can be replaced with optional hard disk drives If firmware and documentation updates are available you can do...

Page 14: ...the front of the EXP2512 The locations are the same for the EXP2524 Note The illustrations in this document might differ slightly from your hardware Machine type model and serial number Product name Use Table 2 to keep a record of the hard disk drives that are installed in or attached to the EXP2500 This information can be helpful when you install additional hard disk drives or if you have to repo...

Page 15: ...ons of the documents and view documents using Adobe Acrobat Reader or xpdf The Documentation Browser automatically detects the regional settings in your server and displays the documents in the language for that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation ...

Page 16: ... Click View Book to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected documents are opened in Acrobat Reader or xpdf To search all the documents type a word or word string in the Search field and click Search The documents in which the word or word string appears are listed in order of the most occurrences Click a document to ...

Page 17: ...ight help you avoid inconvenient or problem situations v Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur v Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially haz...

Page 18: ... cm 3 4 in v Depth 55 6 cm 21 9 in v Width 44 6 cm 17 6 in v Weight approximate 8 7 kg 19 2 lb for an empty unit 16 6 kg 36 5 lb for a standard unit 26 7 kg 58 8 lb for a fully configured unit Environment v Air temperature EXP2500 on 10 to 35 C 50 to 95 F altitude 30 5 100 ft below to 3000 m 9840 ft above sea level temperature change 10 C 18 F per hour EXP2500 off 10 to 50 C 14 to 120 F maximum al...

Page 19: ...two 800 watt hot swap power supplies which provide redundant power for all EXP2500 configurations If a problem occurs with one of the power supplies the other power supply can meet the power requirements Major components of the EXP2500 Orange on a component or label indicates that the component can be hot swapped You can install or remove a hot swap component while the EXP2500 is running For infor...

Page 20: ...he EXP2524 Hot swap hard disk drive Filler panel Bezels Rear view of the EXP2512 and EXP2524 Hot swap power supplies ESM Filler panel OK IN OK IN 8 System Storage EXP2512 and EXP2524 Installation and Maintenance Guide ...

Page 21: ...d right One rack installation hardware kit Two rails right and left assembly Eight M5 screws Eight spacers v Printed documents IBM Rack Installation Instructions for the IBM System Storage EXP2512 and EXP2524 Express Storage Enclosure IBM Important Notices IBM Warranty Information v Online documents IBM System Storage EXP2512 and System Storage EXP2524 Express Storage Enclosure Installation and Us...

Page 22: ...nd save it for future use Each of the drive bays must contain either a filler panel or a hard disk drive To install a hard disk drive in the EXP2500 complete the following steps You can install drives while the EXP2500 is turned on 1 Read the instructions that come with the hard disk drive 2 Read the safety information that begins on page iii and Installation guidelines on page 29 3 Remove the fil...

Page 23: ...ove the hard disk drive from the package b Make sure that the drive tray handle is in the open unlocked position c Align the drive assembly with the guide rails in the bay Filler panel Drive tray assembly Drive handle d Gently push the drive tray assembly into the bay until the drive stops e Rotate the drive tray handle to the closed locked position Chapter 2 Installation 11 ...

Page 24: ... LED is flashing the drive is rebuilding Controller management information In some cases the RAID controller automatically resets the drive to the Hot Spare or Rebuild state If the drive state does not change automatically the amber LED stays lit see your RAID controller management documentation for information about manually changing the state of the drive from the current state to another state ...

Page 25: ...controller supports more than one EXP2500 per physical port you can connect two or more EXP2500s by chaining them together See the documentation that comes with your RAID controller or the device that contains the RAID controller for more information To connect a RAID controller or BladeCenter SAS connectivity module to one or more EXP2500s that have one ESM each complete the following steps 1 Con...

Page 26: ...c Repeat steps 2a on page 13 and 2b on page 13 for each EXP2500 that you add 14 System Storage EXP2512 and EXP2524 Installation and Maintenance Guide ...

Page 27: ...purchased separately For information about the initial startup of the EXP2500 see EXP2500 power features on page 21 Systems management software support The EXP2500 provides software alert functions through the systems management functions that are provided by the management software that comes with your RAID controller The following alerts are supported v Hard disk drive failure v Power supply fai...

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Page 29: ...ll up to 12 hot swap SAS or nearline SAS hard disk drives in the EXP2512 and up to 24 hot swap SAS or nearline SAS hard disk drives in the EXP2524 Filler panel The EXP2500 comes with filler panels in the drive bays Before you install a hard disk drive remove the filler panel and save it for future use Each of the 12 or 24 drive bays must contain either a filler panel or a hard disk drive Bezel lef...

Page 30: ...e LED The LEDs on the front of the EXP2524 are shown in the following illustration Drive activity LED green Drive status LED amber Power on LED Reserved for future use System error LED Locator LED Overtemperature LED Power on LED green When this green LED is lit it indicates that the power supply is turned on and is supplying both 5 volt and 12 volt dc power to the EXP2500 Locator LED blue This bl...

Page 31: ...n the rear of the EXP2500 Attention The EXP2500 comes with two installed power supplies When one power supply fails the power supply unit must be replaced to reestablish redundancy When you replace a failed unit with a new power supply make sure that you perform this operation in less than 10 minutes to prevent overheating The power supply controls and connectors are shown in the following illustr...

Page 32: ...y is not turned on OK to remove LED blue Not in use Rear view ESMs The connectors on the ESM are shown in the following illustration SAS out connector SAS in connectors Service port Ethernet port SAS out connector Connect a SAS cable to this connector and to the SAS In connector of another EXP2500 Service port This port is reserved for service technicians Ethernet port The Ethernet port is used fo...

Page 33: ...hernet speed LED green When this green LED is lit it indicates that the Ethernet port is operating at 100 Mbps and when this LED is off the Ethernet port is operating at 10 Mbps EXP2500 power features This section contains instructions for powering on and off the EXP2500 in normal and emergency situations If you are powering on the EXP2500 after an emergency shutdown or power outage see Turning on...

Page 34: ...r should remain lit If one or more amber fault LEDs remain lit see Chapter 5 Solving problems on page 41 Powering off the EXP2500 Attention Except in an emergency situation never power off if any fault LEDs are lit on the EXP2500 Correct the fault before you attempt to power off the enclosure using the correct troubleshooting or servicing procedure For more information see Chapter 5 Solving proble...

Page 35: ...ergency Attention Emergency situations might include fire flood extreme weather conditions or other hazardous circumstances If a power outage or emergency situation occurs always turn off all power switches on all computing equipment This will help safeguard your equipment from potential damage due to electrical surges when power is restored If the EXP2500 loses power unexpectedly it might be due ...

Page 36: ...the EXP2500 before or at the same time you power on the device that contains the RAID controller to which the EXP2500 is connected 3 Turn on each connected device according to the power on sequence that is described in the documentation that comes with the device 4 Connect the EXP2500 power cables to power both power supplies on the rear of the EXP2500 5 Make sure that only the power green LEDs on...

Page 37: ...r 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation v Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service that is designated for your server v Field replaceable unit FRU FRUs must be installed only by trained service technician...

Page 38: ...4 3 5 inch hard disk drive 300 GB 15 K SAS hard disk drive 49Y1935 450 GB 15 K SAS hard disk drive 49Y1936 600 GB 15 K SAS hard disk drive 49Y1937 1 TB 7 2 K nearline SAS hard disk drive 49Y1939 2 TB 7 2 K nearline SAS hard disk drive 49Y1938 3 TB 7 2 K nearline SAS hard disk drive 81Y9879 5 2 U rail kit 69Y0233 6 Filler panel ESM 69Y0237 7 800 watt power supply ac 45W8229 8 ESM 69Y0236 IBM 1 mete...

Page 39: ...B 15 K SAS hard disk drive 49Y1932 300 GB 15 K SAS hard disk drive 81Y9914 300 GB 10 K SAS hard disk drive 49Y1931 600 GB 10 K SAS hard disk drive 81Y9600 900 GB 10 K SAS hard disk drive 81Y9894 500 GB 7 2 K nearline SAS hard disk drive 49Y1934 1 TB 7 2 K nearline SAS hard disk drive 81Y9876 200 GB Solid State disk drive 81Y9868 400 GB Solid State disk drive 81Y9870 5 2 U rail kit 69Y0233 6 Filler...

Page 40: ...parts listing continued Index Description CRU part number Tier 1 CRU part number Tier 2 FRU part number Power cord rack jumper 2 8 meter 39M5377 28 System Storage EXP2512 and EXP2524 Installation and Maintenance Guide ...

Page 41: ...e EXP2500 to allow the cooling system to work correctly Leave approximately 50 mm 2 0 in of open space around the front and rear of the EXP2500 Do not place objects behind the power supplies v You have replaced a failed power supply within 48 hours v You have replaced a removed hot swap hard disk drive with a new drive or filler panel Handling static sensitive devices Attention Static electricity ...

Page 42: ...nd descriptions are shown in the following table LED LED state Description Activity green Flashing Flashes during read write or inquiry operations to the hard disk drive Status amber Flashing Flashes to indicate that the hard disk drive is being rebuilt or that the hard disk drive has been identified by the RAID controller management software Status amber Lit Is lit continuously to indicate a driv...

Page 43: ...e drive handle Filler panel Drive tray assembly Drive handle b Grasp the handle and pull the drive partially out of the bay and wait at least 20 seconds before you remove the drive from the EXP2500 This enables the drive to spin down and avoids possible damage to the drive c Make sure that there is proper identification such as a label on the hard disk drive then gently slide it completely out of ...

Page 44: ... partially out of the bay and wait at least 20 seconds before you remove the drive from the EXP2500 This enables the drive to spin down and avoids possible damage to the drive d Make sure that there is proper identification such as a label on the hard disk drive then gently slide it completely out of the EXP2500 If the drive has failed indicate that on the label 32 System Storage EXP2512 and EXP25...

Page 45: ...ve from the package b Make sure that the drive tray handle is in the open unlocked position c Align the drive assembly with the guide rails in the bay Filler panel Drive tray assembly Drive handle d Gently push the drive tray assembly into the bay until the drive stops e Rotate the drive tray handle to the closed locked position Chapter 4 Parts listing EXP2512 and EXP2524 expansion enclosures 33 ...

Page 46: ...atus LED are off v If the amber status LED is lit and not flashing remove the drive from the unit and wait 10 seconds then reinstall the drive If the status LED is flashing the drive is rebuilding Controller management information In some cases the RAID controller automatically resets the drive to the Hot Spare or Rebuild state If the drive state does not change automatically the amber LED stays l...

Page 47: ...sconnect the SAS cable from the ESM 4 Open the two release levers The ESM moves out of the bay approximately 0 6 cm 0 25 inch OK OK IN OK OK IN Release levers 5 Slide the ESM out of the bay and set it aside 6 Make sure that the release levers on the new ESM are in the open position 7 Slide the new ESM into the bay until it stops 8 Push the release levers to the closed position 9 Connect the SAS ca...

Page 48: ...ress the orange release tab to the right just enough to release the handle no more than 6 mm 0 25 in as you rotate the handle downward OK OK IN Handle Release tab Power supply OK OK IN 4 Using the handle gently slide the power supply out of the EXP2500 5 Hold the new power supply so that the handle is fully extended 6 Gently slide the power supply into the EXP2500 until it stops Rotate the handle ...

Page 49: ... or extend the front over the table edge 2 Grasp the handle on the front of the bezel and pull until the bezel is clear of the bottom tab on the chassis flange 3 Lift the bezel off the chassis flange Installing the bezels To install either the left or right bezel complete the following steps 1 Fit the cutout that is on the top of the bezel over the tab on the chassis flange 2 Rotate the bezel down...

Page 50: ...p power supply on page 36 5 Remove the ESM and filler panel see Replacing an ESM on page 35 6 Remove the enclosure from the rack cabinet turn it on its side with the bottom facing toward you and place the enclosure on a flat surface 7 Remove the two screws from the bottom of the enclosure Label these screws as to the location from which they are removed and place them aside x4 x4 x2 8 Turn the enc...

Page 51: ...hat attach the midplane to the midplane assembly and lift off the failed midplane Midplane assembly Midplane 12 Unpack the replacement midplane and align the six screw holes on the midplane with the six screw holes on the midplane assembly Secure the midplane to the midplane assembly with the six screws that you removed in step 11 Chapter 4 Parts listing EXP2512 and EXP2524 expansion enclosures 39...

Page 52: ...screws that you removed in step 8 on page 38 16 Turn the enclosure on its side with the bottom facing toward you and insert the two screws on the bottom of the enclosure by using the two screws that you removed in step 7 on page 38 17 Reinstall the ESM and blank filler panel see Replacing an ESM on page 35 18 Reinstall the two power supplies see Replacing a hot swap power supply on page 36 19 Rein...

Page 53: ...flashing Drive rebuild or identity in process No action is required Power supply Amber fault LED lit green dc power LED off Power supply failure power supply turned off minimum hard disk drives not installed 1 Install four or more hard disk drives turn off the power and turn it on again 2 If the power supply switch is on turn off the power supply and then turn it on again If the condition remains ...

Page 54: ...2500 serviced Some or all components Intermittent or sporadic power loss to the EXP2500 Defective ac or dc power source or partially connected power cord 1 Check the ac or dc power source 2 Secure all installed power cables and power supplies 3 If applicable check the power components power supplies uninterruptible power supply and so on 4 Replace defective power cables Power supply failure Check ...

Page 55: ...specified means no timeout cfgip IP_address Subnet_mask gateway Sets IP configuration Example cfgip 192 168 0 3 255 255 255 0 192 168 0 2 collsvcsnap Displays all config and status information such as error logs and state capture buffers dmesg Displays the history buffer of system print strings drivetemps Gets current disk drive temperatures drvpres startphy endphy Displays present status of the d...

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Page 57: ...nostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your IBM system and preinstalled software if any or optional device is a...

Page 58: ...he U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to http www ibm com partnerworld and click Find Business Partners on the right side of the page For IBM support telephone numbers see http www ibm com planetwide In the U S ...

Page 59: ...ss or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publ...

Page 60: ... DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000...

Page 61: ...f such remedial measures is a customer responsibility Table 8 Limits for particulates and gases Contaminant Limits Particulate v The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 v Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL ...

Page 62: ... using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any inte...

Page 63: ...wortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der IBM verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt eingebaut werden EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk Störungen verursachen in die...

Page 64: ...radio interference may occur in which case the user may be required to take corrective actions Japan Electronics and Information Technology Industries Association JEITA statement Japanese Electronics and Information Technology Industries Association JEITA Confirmed Harmonics Guideline products less than or equal to 20 A per phase Korea Communications Commission KCC Class A Statement Please note th...

Page 65: ...People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix B Notices 53 ...

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Page 67: ... specifications 6 ESM connectors 20 error LED 21 Ethernet link LED 21 Ethernet port 20 ESM continued Ethernet speed LED 21 LEDs 21 locator LED 21 power on LED 21 replacing 35 SAS in connector 20 SAS link LED 21 SAS out connector 20 service port 20 ESM error LED 21 Ethernet link LED on ESM 21 Ethernet port ESM 20 Ethernet speed LED on ESM 21 EXP2500 chaining 13 major components 7 F fans and redunda...

Page 68: ... requirement specifications 6 power supply controls and connectors 19 replacing 36 specifications 6 power off the EXP2500 23 power on LED on bezel 18 power on LED ESM 21 power on the EXP2500 21 power supply ac power connector 19 ac power LED 20 dc power LED 20 fault LED 20 problems and solutions 41 product identification record 2 R replacement parts 25 replacing ESM 35 hard disk drive 30 midplane ...

Page 69: ...2500 in an emergency 23 turning on the EXP2500 21 U United States electronic emission Class A notice 50 United States FCC Class A notice 50 W website publication ordering 45 support 45 support line telephone numbers 46 weight of EXP2500 6 Index 57 ...

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Page 72: ... Part Number 90Y8809 Printed in USA GA32 0965 01 1P P N 90Y8809 ...