IBM System Storage TS3100, Setup, Operator, And Service Manual

Page 1: ...IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Machine Type 3573 GA32 0545 12...

Page 2: ......

Page 3: ...IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Machine Type 3573 GA32 0545 12...

Page 4: ...publications visit the web at http www ibm com storage This edition applies to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide GA32 0545 12 and to...

Page 5: ...pplications and software using their own device drivers are at the minimum level required to support Ultrium 6 tape drives LTO 5 Tape Drive Library firmware must be at 9 00 or greater to support the U...

Page 6: ...and installation To register for My Notification 1 Visit the web at http www 01 ibm com software support einfo html 2 Click My Notifications Note Library firmware and tape drive firmware are verified...

Page 7: ...r Ultrium 6 drives Table 3 Information added to the GA32 0545 11 edition v Support for IPsec protocol IPsec configuration menu added to Web User interface Menu includes IPsec settings IPsec policy IKE...

Page 8: ...2 1 compression v Path Failover feature enhancements Support for Half High drives Support for TS3100 3573 L2U v Audit Logging The Configure Library SNMP web page includes the option to enable Audit L...

Page 9: ...6 Web User Interface Help Pages 2 8 Logging out of the Web User Interface 2 8 Chapter 3 Installation Planning 3 1 Determining the Number of Logical Libraries 3 1 Basic Guidelines 3 1 Library Sharing...

Page 10: ...Codes 8 1 Chapter 9 Service Procedures 9 1 Removing Cartridges from Magazine Slots 9 1 Releasing the Magazines Manually 9 1 IBM TotalStorage Tape Diagnostic Tool ITDT 9 3 Contacting IBM Technical Sup...

Page 11: ...e Data Drive Error E 3 Retrieving from a Sun System E 4 Retrieving from an HP UX System E 5 Retrieving from an IBM System i or IBM Power System with IBM i OS E 5 Appendix F SNMP Status MIB Variables a...

Page 12: ...x TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 13: ...brary to the rack 4 14 4 17 Attaching a SCSI host interface cable to the 2U library 4 15 4 18 Attaching host interface cables to the 4U library 4 15 4 19 Attaching a SAS interface cable to the 2U libr...

Page 14: ...ng one policy 5 64 5 56 Configure Library User Access page 5 65 5 57 The Configure Library Date Time page 5 66 5 58 Configure Library Logs Traces page 5 66 5 59 Configure Library Event Notification pa...

Page 15: ...azines pulled out of a 4U library facing front of library 10 27 10 27 Mounting brackets and anchors for securing the library in a rack one bracket and anchor on each side of the library 10 28 10 28 Fr...

Page 16: ...xiv TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 17: ...ntity page elements 5 50 5 13 Generic IPSec settings 5 55 5 14 General Policy settings 5 58 5 15 IKE settings 5 60 5 16 Security Association settings 5 62 6 1 Cartridge Types and Colors 6 1 6 2 Cartri...

Page 18: ...xvi TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 19: ...dangerous electrical condition Caution Notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition A caution notice can be accomp...

Page 20: ...If the symbol is It means A hazardous condition due to the unit s susceptibility to electrostatic discharge xviii TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 21: ...he activities between the host and the library s tape drives 2 Turn off the power to the library by pushing in on the Power button 1 shown in Figure 1 1 on Page 1 1 for 4 seconds 3 If drives are SCSI...

Page 22: ...Each rack cabinet might have more than one power cord Ensure that all power cords in the rack cabinet are disconnected before servicing any device in the rack cabinet v Connect all devices installed...

Page 23: ...o provide the correct power connection to a rack refer to the rating labels located on the equipment in the rack to determine the total power requirement of the supply circuit v For sliding drawers Do...

Page 24: ...Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet v Verify that all door openings are at least 762 x 2032 mm 30 x 80 inches v Ensure that all devices...

Page 25: ...pos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http www ibm com ibm environment products index shtml Notice...

Page 26: ...r user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal...

Page 27: ...the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use...

Page 28: ...cycling shtml Cautions and Regulatory Compliance Statements for NEBS This library is NEBS certified This section includes the cautions and regulatory compliance statements for the Network Equipment Bu...

Page 29: ...continued An external Surge Protective Device SPD is not required for operating this library This product can be installed in a network telecommunication facility or location where the NEC applies Saf...

Page 30: ...xxviii TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 31: ...It also gives requirements for adapter cards and tells how to configure hosts to use the device driver All of the above are with the Ultrium family of devices v IBM Tape Device Driver Programming Refe...

Page 32: ...0 countries A large number of publications are available online in various file formats and they can all be downloaded by all countries free of charge xxx TS3100 Tape Library and TS3200 Tape Library S...

Page 33: ...24 tape cartridges or 23 and an elective 1 slot I O Station in a compact 2U form factor with easy access to cartridges via two removable magazines The sixth generation of the Ultrium series of product...

Page 34: ...artridges or 11 data cartridges and the elective 1 slot I O Station The right magazine can hold up to 12 cartridges v The 4U library contains four cartridge magazines The upper left magazine can hold...

Page 35: ...nel drive a77ug233 1 3 4 12 5 6 7 8 10 2 11 9 Figure 1 4 Rear panel of a 4U library with full high Fibre Channel drive and half high SAS drives a77ug234 1 3 4 5 7 8 9 2 10 11 12 6 Figure 1 5 Rear pane...

Page 36: ...e library configuration information on a USB device 6 Library Control Board LCC LED An LED showing the status of the Library Control Board LED flashing 1 flash per second normal operation 7 Serial por...

Page 37: ...oduct trained Service Support Representatives SSRs The Encryption function on tape drives desktop stand alone and within libraries is configured and managed by the customer In some instances SSRs are...

Page 38: ...trap status current and previous and the time the trap occurred v Library State physical device status such as identification and status of devices that are monitored In the case of the library it wo...

Page 39: ...ttached SCSI SAS dual port Ultrium 3 Half High drives v Ultra 160 SCSI LVD depending on drive single ended SE is not recommended as it will severely degrade performance v 3 Gb s SAS single port Table...

Page 40: ...e LC Fibre Channel connector The Ultrium 5 Half High Tape Drive supports two SAS SFF 8088 connectors or one LC Fibre Channel connector The SFF 8088 SAS connectors on the Ultrium 5 tape drives are comp...

Page 41: ...trium 4 Ultrium 5 and Ultrium 6 Tape Drives use a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of the attached server a77ug008 Figure...

Page 42: ...ium 5 Data Cartridges IBM Ultrium 5 tape drives can read and write LTO Ultrium 4 Data Cartridges at original Ultrium 4 capacities and can also read LTO Ultrium 3 Data Cartridges with improved data rat...

Page 43: ...on Specifications Table 1 7 Operation Specifications Ultrium 6 Library with Ultrium 6 drive s 2U Library 4U Library Maximum storage capacity Maximum number of data cartridges 24 Native 60 TB Compresse...

Page 44: ...s Ultrium 4 Half High Drive 120 MB s Drive types Ultrium 4 Full High Drive SCSI Fibre Channel SAS Ultrium 4 Half High Drive SAS Fibre Channel Interfaces Ultrium 4 HH Fibre Drive V2 8Gb s Ultrium 4 HH...

Page 45: ...les The library is a precision computer peripheral To ensure maximum longevity of your library locate the library away from dust dirt and airborne particulates v Keep the library away from high traffi...

Page 46: ...software ibm com IP Addr 207 25 253 26 Userid anonymous Password use your current e mail address Directory storage devdrvr IBM provides Portable Document Format pdf and Postscript ps versions of its...

Page 47: ...button pressed only transitions the Operator Control Panel to the User Interaction mode from the System Driven mode In case of the activated user security feature the User Interaction mode is restric...

Page 48: ...number of drives that the library can support v Magazines the total number of magazines in the library v I O Station the current status of the I O Station The Home screen example below shows that the...

Page 49: ...ne of the following Install a drive sled see Removing Installing Adding a Tape Drive Sled on page 10 3 Modify or resubmit Logical Library setting Operator Control Panel Configure Logical Libraries or...

Page 50: ...at the last digit to apply the complete entry or press the CANCEL button to cancel the whole edit process and maintain the original value Power ON OFF Part of the Operator Control Panel is the Power...

Page 51: ...ervice personnel user level Access to this level is for Service personnel only Service personnel have access to all menus Note Passwords are case sensitive Use the following password for logging in as...

Page 52: ...ary is still capable of performing operations This condition can be caused by a media library redundant power supply power supply fan or a drive sled problem To determine which view the System Status...

Page 53: ...ee label on top of power supply it is normal for the one in Standby mode to turn its Green LED off You can test this power supply by pulling the power connector from the other Active power supply The...

Page 54: ...red Help page To close the Help page click the red X in the upper right corner of the screen Logging out of the Web User Interface To log out of the Web User Interface click Logout in the upper right...

Page 55: ...y so that it is partitioned into separate logical libraries that independently communicate with separate applications through separate control paths This configuration requires no special capabilities...

Page 56: ...cess to the logical library is on a first come first served basis and each control path for a logical library can accept commands while the library is in use by another control path By default only th...

Page 57: ...ing information see Chapter 11 Optional Features Replacement Parts and Power Cords on page 11 1 For more information about using the path failover feature see the IBM Ultrium Device Drivers Installati...

Page 58: ...rives cannot use the same media and so they cannot be mixed LTO 3 media cannot be read on LTO 6 drives Configuration of a 1 Partition System A one partition system configured for a 4U library contains...

Page 59: ...e 3 and magazine 4 STE assignments v Logical Library 1 Slot 1 through slot 9 4096 x1000 through 4104 0x1008 v Logical Library 2 Slot 10 through slot 21 4096 x1000 through 4107 0x100B v Logical Library...

Page 60: ...scheme to accommodate libraries currently in the field A 4U library containing only full high drives will continue to have the addresses assignments 256 and 257 thus causing no interruptions to their...

Page 61: ...e for these SCSI assignments to change between boots Some operating systems do not guarantee that devices will always be allocated the same SCSI target ID after rebooting Also some software depends on...

Page 62: ...ver with an LVD SCSI bus Use a maximum system to device cable length of 10 m 33 ft when attaching to the host interface board SCSI and one or two daisy chained drives Use a maximum system to device ca...

Page 63: ...s with SCSI bus performance SCSI cables connectors and host bus adapters Note For maximum performance the quantity of tape drives that you can attach to one SCSI bus is limited and is based on the typ...

Page 64: ...multiple devices can operate on the bus at that maximum speed For a detailed table of SCSI terms and related specifications refer to the SCSI Trade Association Web site at http www scsita org terms s...

Page 65: ...link speed up to 150 m 492 ft v For a multi mode 62 5 micron cable 1 Gbit link speed up to 300 m 984 ft 2 Gbit link speed up to 90 m 295 ft 4 Gbit link speed up to 50 m 164 ft 8 Gbit link speed up to...

Page 66: ...it the web at http www ibm com storage Sharing on a Storage Area Network With Storage Area Network SAN components the possibilities for connecting multiple systems and multiple drives have increased N...

Page 67: ...tions for Installing the Driveless Library Part Number 46X0558 Using the Library Configuration Form Before beginning the installation and configuration of your library make a copy of the Appendix G Li...

Page 68: ...Back Minimum of 15 4 cm 6 inches v Front Minimum of 30 8 cm 12 inches v Sides Minimum of 5 08 cm 2 inches Rack requirements Standard 19 inch rack with v 2U 88 90 mm 3 5 in of clearance for a 2U librar...

Page 69: ...switch cable if ordered by customer v With every library containing a SAS drive SAS library to host cable if ordered by customer SAS Wrap tool one for each library v Optional item that is included in...

Page 70: ...prevents the library accessor from moving during shipment must be removed before the library is powered ON The shipping lock is held in place with a label and is located in the top center of the libr...

Page 71: ...remove the lock see Figure 4 2 2 Store the lock 1 and label 2 on the rear panel of the library as shown in Figure 4 3 1 2 a77ug018 Figure 4 2 Shipping lock and label 1 2 a77ug019 Figure 4 3 Library s...

Page 72: ...local health and safety requirements and guidelines for manual material handling 2 obtain adequate assistance to lift and stabilize the library during installation or removal and 3 always remove all c...

Page 73: ...to be used on racks with round holes 2 v Packaged in the small bag with Square Hole on the label 9 screws to be used on racks with square holes 3 Note Eight 8 screws are needed for the installation On...

Page 74: ...requires 4U 7 in of rack space 1 Two EIA units for round hole and square hole installation 3 Wide Gaps within the EIA unit 2 4 Narrow Gaps between EIA units 3 Using the screws for your rack type round...

Page 75: ...7 Rear view of Rack Kit A which shows the narrow part of the rail located at the rear of the rack a77ug274 Figure 4 8 Rear view of Rack Kit B shows a different mounting method Chapter 4 Installation a...

Page 76: ...hipment remove the screws 1 as shown in Figure 4 10 on page 4 11 Screw locations on the 4U library are similar a77ug196 a77ug271 Figure 4 9 Kit A top picture with circles showing rails installed Rack...

Page 77: ...ur library using the longest counter sunk screws included in the rack kit a77ug269 1 Figure 4 10 2U library rack anchors and mounting brackets a77ug270 Figure 4 11 Close up view of mounting of the anc...

Page 78: ...mounting brackets installed slide the library onto the rails as shown in Figure 4 13 and Figure 4 14 on page 4 13 Gently push the library into the rack to lock the REAR anchors installed on each side...

Page 79: ...5 or Figure 4 16 on page 4 14 by placing a screw in the center hole of each mounting bracket and tightening them 1 a77ug109 Figure 4 14 Sliding the 4U library into the rack a77ug112 1 Figure 4 15 Secu...

Page 80: ...r and all attached accessories Important Failure to remove the power cords from these devices before connecting the host interface cable could result in damage to the library 2 For a SCSI library atta...

Page 81: ...he connector on the SCSI host bus adapter or to the connector on the previous device on the SCSI bus Attach the terminator 3 in Figure 4 17 to the remaining SCSI a77ug017 1 3 4 2 Figure 4 17 Attaching...

Page 82: ...Interface Cable to the host HBA using a direct SFF 8088 connection or an interposer as required Unused SAS connectors do not need termination 4 Plug the network ethernet cable 2 in Figure 4 17 on pag...

Page 83: ...nect all power from the library remove the power cord from each outlet The power button removes power from portions of the library and the drives but the power supplies still have AC power at their in...

Page 84: ...ary settings If you wish to use the defaults no other changes need to be made before using your library Item Default Setting Logical Libraries 1 Active Slots Maximum I O Slots Enabled DHCP Enabled Int...

Page 85: ...ser Interface 1 Access the Configure menu using the Operator Control Panel a From the screen that shows the library logo Home screen press either the UP or DOWN button to get to the Main Menu b Press...

Page 86: ...SELECT button to highlight the digit s in the next octet of your library s Netmask address d After entering the digits for the last octet of your Netmask address press the SELECT button to apply your...

Page 87: ...ddress types v IP Address IPv4 static or DHCP v Static IPv6 Address v Link Local IPv6 Address v Assigned IPv6 address DHCP or Stateless Autoconfig b For IPv4 enter your library s IP Address using the...

Page 88: ...Browse to the new firmware level on your host then click Update Do this for both library and drive firmware if necessary 4 Install the MIB file on your SNMP server Refer to your server application do...

Page 89: ...e v I O Station Enabled If checked the I O Station is enabled If not the first 3 slots in a 4U library or the 1st slot in a 2U library are configured as storage See Configure Library General on page 5...

Page 90: ...signed to a logical library on a magazine boundary The entire magazine must be part of one logical library only Note If you have a 2U library with two drives you have the capability to have two logica...

Page 91: ...trol Path Failover 12 digit feature key in the spaces provided Note A single activation key available by purchasing Feature Code 1682 entered at the library user interface now activates both features...

Page 92: ...cryption AME LTO 4 v SAS and Fibre Channel LTO Ultrium 4 Tape Drive Full High or Half High v Ultrium 4 Tape Cartridge v Library firmware level 4 0 or higher v Drive firmware level 74H4 or higher v Enc...

Page 93: ...ncryption in the left navigation panel 2 On the Encryption screen enter the Feature Activation Key to make available the library managed and the system managed encryption options 3 Click Activate to s...

Page 94: ...in pool 2505 7 A primary and secondary EKM server can be set for each logical library Each partition has its own Encryption and EKM settings Maintaining primary and secondary EKM servers is desired fo...

Page 95: ...esh to update the current screen v Submit to apply the changes made to the screen Note If you have a Fiber Channel Drive connected to an AS 400 Host direct attached to the Fiber HBA set the Port Type...

Page 96: ...ade will not be retained 2 Select a Protocol Stack Choose IPv4 only IPv6 only or Dual Stack IPv4 IPv6 If you choose Dual Stack IPv4 IPv6 you must be prepared to enter both IPv4 and IPv6 IP addresses T...

Page 97: ...your library automatically set by the DHCP server b Enable Stateless Auto Config Click this item ON to have the IP Address of your library automatically set by the network router c Static Address Ent...

Page 98: ...sword can be set for each Role 4 Enter the New Password up to 10 alphanumeric characters 5 In Repeat Password enter the new password again 6 In Support Name enter the name of the person that will be a...

Page 99: ...erface This function is not available on the Operator Control Panel 1 Click Configure Library Logs Traces in the left navigation pane 2 For Error Log Mode select Continuous so all information for logs...

Page 100: ...ield cannot be blank when using event notification Note If you attempt to enter a blank value for the Domain Name a warning message will appear It will say If you are using Event Notification then a v...

Page 101: ...owing v Refresh to cancel the changes made to the screen v Submit to apply the changes made to the screen Testing Encryption Configuration for Library Managed Encryption If you have purchased an encry...

Page 102: ...BA 2 If the host server is connected to a network check with the system administrator before turning host power OFF 3 Install a suitably rated HBA Remember that if there are any single ended SE device...

Page 103: ...e initiated process has failed or the library no longer has power a manual emergency release is available Important To manually release a magazine see Releasing the Magazines Manually on page 9 1 This...

Page 104: ...o open the I O Station select Control Open I O Station The I O Station will pop open To close the I O Station gently push it back into the left magazine a77ug020 Figure 4 38 2U library left magazine a...

Page 105: ...elective 3 slot I O Station 1 in Figure 4 41 The upper right magazine has twelve storage slots The lower right magazine has twelve storage slots For information on Element Addressing see 4U Library I...

Page 106: ...ion gently push it back into the lower left magazine There are finger holes on the back side of the I O Station see 1 in Figure 4 44 on page 4 41 that allow the user to push the cartridges out of the...

Page 107: ...gazine select Left or Right Note The magazines will relock after 15 seconds if they have not been removed 3 Remove the selected magazines from the library 4 Insert cartridges in the magazine s Do not...

Page 108: ...the last logical library is chosen to be the reserved slot containing the cleaning cartridge As with a library with a single logical library this slot is the last physical slot in the library top righ...

Page 109: ...on registration provides email notification when firmware levels have been updated and are available for download and installation To register for My Notification 1 Visit the web at http www ibm com u...

Page 110: ...4 44 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 111: ...erface Monitor Library Inventory Monitor Library Inventory on page 5 40 Cartridge Inventory Monitor Inventory Magazines Monitor Inventory on page 5 14 Manage Library Perform Inventory Manage Library P...

Page 112: ...rvice Drive Tests Service Run Tests on page 5 30 Not available with this interface Diagnostics run drive Media test Service Service Drive Tests Service Run Tests on page 5 30 Not available with this i...

Page 113: ...Library Drive Status Monitor Library Drive Status on page 5 38 Drive data compression status Not available with this interface Monitor Library Drive Identity Data Compression Monitor Library Drive Ide...

Page 114: ...e with this interface Configure Library Email Notification Configure Library Event Notification on page 5 66 Error log view Monitor Library Error log Monitor Library on page 5 10 Service Library View...

Page 115: ...y Network on page 5 52 Inventory perform Control Re Inventory Control Re Inventory on page 5 18 Manage Library Perform Inventory Manage Library Perform Inventory on page 5 43 I O Station configuring C...

Page 116: ...figure Network on page 5 24 Configure Library Network Configure Library Network on page 5 52 Network configuration change Configure Network Configure Network on page 5 24 Configure Library Network Con...

Page 117: ...Configure Library SNMP on page 5 67 Telnet Service Port activate Service Telnet Service Port Service Telnet Service Port on page 5 32 Not available with this interface Time elapsed since power ON Mon...

Page 118: ...utton Used to cancel a user action and return to the previous menu screen 3 SELECT Lower right button Used to display a sub menu or force an accessor action a77ug159 1 2 3 4 Figure 5 1 2U Library Cont...

Page 119: ...tion then press the SELECT 3 key The sub menu for the selected menu item will appear 3 Use the UP 1 or DOWN 4 and SELECT 3 keys to scroll until you get to the area screen you wish to configure 4 Use t...

Page 120: ...enu item displays current library information and settings Configure Service Control Monitor Library Drive Inventory Open I O Station Move Cartridges Magazines Re Inventory Drive Library Settings Netw...

Page 121: ...tation Date Time Product ID Slots Empty a77ug051 Library Mode IPv4 Netmask Gateway IP Address Static IPv6 Address Prefix Length Ethernet Link Local IPv6 Address Assigned IPv6 Address Note This will di...

Page 122: ...Sequential Under Monitor Library Error Log you will have a list of errors logged by the library The errors will be displayed beginning with the most recent error Under Monitor Library Network are the...

Page 123: ...er Hashed Address A WWNN Topology A Activity Vendor ID Product ID a77ug035 Port B Status Topology A Speed A Loop ID A Speed B Hashed Address B Speed A Loop ID A PID A PID B SCSI ID Encryption Fibre Ch...

Page 124: ...WWID Under Identity and Drive n are the following items v Firmware Rev the current level of drive firmware v Vendor ID IBM v Product ID drive inquiry string v Serial Number the drive serial number v...

Page 125: ...ght Upper Left Drive status Lower Left Lower Right Inventory a77ug036 Graphic of left magazine Graphic of right magazine Figure 5 6 Example of a 4U Monitor Inventory menu Magazines Lower Left Idle Ran...

Page 126: ...ation of cartridge 2 Cartridge volume serial number or Empty meaning no cartridge currently residing in slot 4 Encryption abbreviation for LTO4 cartridges v EC encryption capable The LTO 4 cartridge d...

Page 127: ...item and then advances through all available choices Note If the Attention LED is ON due to a suspect cartridge that cartridge will be identified by an exclamation point when scrolling through the so...

Page 128: ...they are unlocked the command will cancel and you will have to repeat the process to unlock the magazines Control Re Inventory Use this menu item to initiate a scan of the cartridges currently in the...

Page 129: ...umber of Logical Libraries in a 2U is two Note This menu is only available on libraries with multiple drives Note Whenever there is a hardware configuration change such as drives being swapped with di...

Page 130: ...o Clean Auto Clean Library Settings If 1 Logical Library If 2 or more Logical Libraries Autoload Loop Mode 1 2 Sequential Sequential Random Random a77ug056 Logical Lib Settings 3 4 I O Station s enabl...

Page 131: ...nd to the drive In that case the next cartridge in sequence will be loaded into the drive If the Autoload Option if OFF sequential mode must be started by selecting the Move Cartridges option Control...

Page 132: ...igher than 1 95 that chose to retain the DCS in their library a CLN cartridge must be present in that slot On libraries that don t have a DCS a storage slot must be reserved RSVD by reducing the activ...

Page 133: ...e interfaces refer to Host Interfaces on page 3 7 v Control Paths use this to enable the drive as a control path drive Each logical library must have a control path drive however all drives in a logic...

Page 134: ...el IPv6 Only Monitor Library Network If you choose Dual Stack IPv4 IPv6 you must be prepared to enter both IPv4 and IPv6 IP addresses v DHCP Dynamic Host Configuration Protocol If this is enabled your...

Page 135: ...a new address will have to be entered Configure Set Access PIN Use this menu item to enable disable set or change the Access PIN personal identification number which is used to restrict access to the...

Page 136: ...gain access to all menus disable the Access PIN or enter the correct PIN number when requested Configure Save Restore Use this menu item to restore the factory default settings Figure 5 18 Pound sign...

Page 137: ...ion files saved with one version of library firmware may not be compatible with other versions of firmware It is recommended to save a configuration file each time the library firmware is upgraded Res...

Page 138: ...Default setting is disabled If the OCP Access PIN setting is changed executing Restore Defaults will not change the setting If OCP Access PIN has been enabled the default PIN is 1234 SSL for Web Disa...

Page 139: ...ape drives and Path Failover is not supported for Half High drives Library firmware levels higher than 8 xx support Path Failover on LTO 5 and LTO 4 drives For LTO Ultrium 6 Tape Drives use Library fi...

Page 140: ...o Chapter 7 Troubleshooting on page 7 1 5 When prompted by the Operator Control Panel display and the I O Station opens remove the cartridge used in the test 6 Close the I O Station by pushing it back...

Page 141: ...t will be displayed for libraries containing SAS tape drives Run both wrap tests A and B on SAS full high and half high tape drives to test both SAS ports Run Wrap A test only on SAS half high legacy...

Page 142: ...terface Menus Note Depending on the version of library firmware there may be differences between the Menu description in this document and the web user interface menus on your library The following me...

Page 143: ...dentity page An X indicates that the element displays for the specified library type Table 5 6 Library Identity page elements Menu Item Description 2U 4U Serial Number This is the unique identificatio...

Page 144: ...your library either Random or Sequential Loop Autoload will be displayed X X This view is correct for a library with multiple logical partitions The Library Identify screen will be different for a lib...

Page 145: ...s considered the control path drive If the drive is the control path drive this element displays Yes If not this element displays No All drives in a logical library may be a control path drive X X X X...

Page 146: ...brary Monitor Library Drive Identity page showing one V2 HH Half High SAS 1 one HH Half High SCSI drive 2 and one TD Full High Fibre Channel drive 3 5 36 TS3100 Tape Library and TS3200 Tape Library Se...

Page 147: ...a cartridge that is currently being moved by the accessor None is displayed if no cartridge is being moved X X Number of Moves This is the number of times the accessor has moved a cartridge from Point...

Page 148: ...4U Library SCSI Fibre SAS SCSI Fibre SAS Status This is the current status of the drive A checkmark indicates that the drive is operating properly An exclamation point indicates that the drive is oper...

Page 149: ...shows the numeric ID X X Encryption Status This shows the status of any encryption that is enabled on the drive X X X X Encryption method This is the type of encryption that is enabled on the drive X...

Page 150: ...idges that reside in a magazine click on the button This will expand the display for the magazine To determine whether a cartridge is encrypted refer to the Comments column in the Cartridge Details sc...

Page 151: ...ion to remove the Slot Blocker and place that slot into use See Removing the Slot Blocker 2U Library on page 10 10 a77ug067 Inventory As Of 14 02 04 Library Time Drive Inventory Drive Status Label Sou...

Page 152: ...rm Inventory on page 5 43 v Manage Library Release Magazine on page 5 43 Manage Library Move Media This page allows the user to move tape cartridges within the library The source and destination are s...

Page 153: ...form Inventory This page allows the library to be re scanned to determine the current media inventory Manage Library Release Magazine This page allows the user to release the right or left magazine fr...

Page 154: ...slot to the 2U library and 3 more storage slots to the 4U library When the I O Station is disabled removing or adding media to the library must be performed by releasing the left and or right magazin...

Page 155: ...bmit One cartridge magazine cannot be assigned to two logical libraries If you partition a multi drive library each of the magazines must be assigned to a logical library on a magazine boundary The en...

Page 156: ...ilover key entered at the device driver interface A single activation key entered at the library user interface now activates both features unless the LTO 3 drive firmware level is equal to or lower t...

Page 157: ...ridge v Library firmware level B 50 or higher v Drive firmware level C800 or higher for reference go to http www ibm com fixcentral v Encryption Key Manager application Minimum Prerequisites for Appli...

Page 158: ...yption SME LTO 4 v Feature Code 5900 Transparent LTO Encryption v SAS and Fibre Channel LTO Ultrium 4 Tape Drive Full High or Half High v Ultrium 4 Tape Cartridge v Library firmware level 4 0 or highe...

Page 159: ...rently the only application that supports this option is Symantec NetBackup Only encrypts cartridges with pool identifiers between 1500 and 9999 inclusive using keys specific to each pool Labels for t...

Page 160: ...e G 1 for future reference It is important to save your extra Feature Activation Key labels in a secure location for future reference 13 Install the Encryption Key Manager EKM application on your host...

Page 161: ...negotiate to the current server speed X X Topology For each Fibre Channel drive click LN Port L Port or N Port X X FC AL Loop ID This is the loop position number The options are Manual or Automatic X...

Page 162: ...applied the current changes After the Submit button has been clicked depending on the changes made you will either be disconnected and need to login again or reboot the library Clicking the Refresh bu...

Page 163: ...rk Mask d Gateway address Enter the assigned IPv4 Gateway address This address allows access outside the local network 10 Enter IPv6 settings if applicable a Enable DHCP Click this item ON to have the...

Page 164: ...onment v Peer implementations of IPSec IKEv2 for testing Linux IPSecTools StrongSwan Racoon2 VPN router or similar devices Note Due to the complexity of configuring IPSec do not enable IPSec or change...

Page 165: ...ing Available Values Comments Enable v Enable v Disable The IPSec system can be enabled or disabled If disabled no IPSec processing will take place All data will be processed natively Default Policy v...

Page 166: ...ted policy to view or modify e Up Down allows reordering of the selected policy Policies are processed in the order as shown Reordering of policies changes the processing priority 4 Policies are proce...

Page 167: ...of the policy and define the Traffic Selectors which select the packets to be processed by the policy a77ug293 Figure 5 49 Policy Editing a77ug287 Figure 5 50 Overview of the policy configuration page...

Page 168: ...nnection v Discard The packet is thrown away and not forwarded to any target Direction v Inbound v Outbound v Asynchronous It defines for which direction of communication the policy is usable Differen...

Page 169: ...range of protocol ports Example Only standard HTTP traffic should be secured by IPSec v Protocol ID TCP v Port Range 80 80 Address Range v From v To v All v Single v Range v Subnet v Library Address...

Page 170: ...If a packet matches the selector of the policy this packet will be sent to the SGW to be delivered to the other side of the tunnel Tunnel Start Point Defines the address of the start point SGW of the...

Page 171: ...Every character is represented in 2 hex digits 544F505345435245544B4559 T O P S E C R E T K E Y With this mode binary PSKs can be entered RSA The RSA authentication is based on certificates which hav...

Page 172: ...ecurity Association settings define the parameter and algorithms for the Security Association SA used in an IPSec session in case the associated policy is used In case IKE is not used these settings h...

Page 173: ...entication Algorithm see Table 5 15 on page 5 60 Hash Algorithm used by AH and ESP to authentication Encryption Algorithm see Table 5 15 on page 5 60 Encryption Algorithm used by ESP to encrypt the me...

Page 174: ...v The SPI index has to be between 256 and 10000 for a pure SPI connection Configure Library User Access This page allows the user to add and modify user accounts See Login on page 2 5 for information...

Page 175: ...n Support name The name of the individual within your company to contact for Web User Interface or library support Note Only one support person can be configured for the entire tape library The suppor...

Page 176: ...information for logs and traces will be captured Click one of the following v Refresh to cancel the changes made to the screen v Submit to apply the changes made to the screen Note The trace level an...

Page 177: ...the address will be stored rather than the name If the address changes a new name or a new address will need to be entered Domain Name Enter the Domain Name for your library This field cannot be blan...

Page 178: ...library Enter your preferred name or leave as public g Audit Logging If SNMP is enabled and Audit Logging is enabled the library will send SNMP traps to an SNMP Management console s when the library o...

Page 179: ...the USB connector on the library controller Service Library Menu Some Service Library functions will post a warning message stating that the library should be taken offline from the host before perfor...

Page 180: ...the error messages Informational Trace Logs all the informational messages created as the library operates Warning Trace Logs all warning messages created by the library Warning messages will not stop...

Page 181: ...e of entries per page setting After clicking the Next button the Prev button will be displayed If the log entries fit on a single page the Prev Next buttons do not appear Service Library View Drive Lo...

Page 182: ...if your library has 4 drives installed you must have 4 or more data cartridges in the library prior to the start of the test If there are fewer data cartridges than drives in the library an error mess...

Page 183: ...d for Library Managed Encryption will be tested To configure the library for encryption refer to Configure Library Encryption on page 5 47 The test consists of four parts v Drive Test The library perf...

Page 184: ...d maintenance of the tape library The customer will be charged for service if a service contract is not in place Note Library firmware and tape drive firmware are verified and released together When u...

Page 185: ...ull Height Half Height correct protocol e g SCSI SAS Fibre Channel and correct version V2 Drive code for V2 drives is not compatible with drives that are not V2 V2 Drive Firmware Compatibility v ULT35...

Page 186: ...library Service Library Upgrade Firmware page a77ug291 Figure 5 72 The 2U library Monitor Library Drive Identity page showing one Ultrium 3 HH SAS drive 1 and one Ultrium 4 HH SAS drive 2 Version 2 i...

Page 187: ...in the I O Station will be counted but unassigned until they are moved into storage slots 4 From the OCP Main Menu select Control Move Cartridges and move the data cartridges into the desired data sl...

Page 188: ...rogram Configuring I O Stations and Reserving Slots 2U libraries usually have 1 slot for an I O Station while 4U libraries have 3 slots assigned as an I O Station These slots can be configured as stor...

Page 189: ...ary A cleaning cartridge in a reserved slot is available to any logical library drive even if the reserved slot is not in that logical library Typically if the library contains multiple logical librar...

Page 190: ...5 80 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 191: ...ge and its components 1 LTO cartridge memory 4 Write protect Switch 2 Cartridge door 5 Label area 3 Leader Pin 6 Insertion guide Note The same components are on all the IBM LTO Ultrium Data Cartridges...

Page 192: ...at a time Ultrium 1 100 GB 200 GB at 2 1 compression Reads and writes data on 384 tracks eight tracks at a time The first set of tracks is written from near the beginning of the tape to near the end o...

Page 193: ...to obtain a faster seek time issue the SCSI command SET CAPACITY For information about this command refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference WORM Write Once Read Many Cartridge...

Page 194: ...artridge into a drive that is not compatible with WORM causes the cartridge to be treated as an unsupported medium The drive will report a media Error Code 7 Upgrading the drive firmware to the correc...

Page 195: ...artridge by storing data about its age how many times it has been loaded and how many errors it has accumulated Whenever a tape cartridge is unloaded the tape drive writes any pertinent information to...

Page 196: ...idge xxxxxxLW Ultrium 5 Data Cartridge xxxxxxL5 Ultrium 5 WORM Cartridge xxxxxxLV Ultrium 4 Data Cartridge xxxxxxL4 Ultrium 4 WORM Cartridge xxxxxxLU Ultrium 3 Data Cartridge xxxxxxL3 Ultrium 3 WORM C...

Page 197: ...in the recessed label area see 5 in Figure 6 1 on page 6 1 v With light finger pressure smooth the label so that no wrinkles or bubbles exist on its surface v Verify that the label is smooth and paral...

Page 198: ...eaks Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ul...

Page 199: ...m v Never ship a cartridge in a commercial shipping envelope Always place it in a box or package v If you ship the cartridge in a cardboard box or a box of a sturdy material ensure the following Place...

Page 200: ...ons for Tape Cartridges on page 6 18 Perform a Thorough Inspection After purchasing a cartridge and before using it perform the following steps v Inspect the cartridge s packaging to determine potenti...

Page 201: ...n damage the tape s surface or edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge v Do...

Page 202: ...must use the IBM Leader Pin Reattachment Kit part number 08L9129 to reposition or reattach it Do not reattach the pin if you must remove more than seven meters 23 feet of leader tape The sections tha...

Page 203: ...and position it in the pin retaining spring clips 3 3 Press the leader pin gently into the clips until it snaps into place and is firmly seated 4 Close the cartridge door Figure 6 8 Leader pin in the...

Page 204: ...been removed there is a possibility of tape breakage After reattaching the leader pin transfer data from the defective tape cartridge Do not reuse the defective tape cartridge The Leader Pin Reattachm...

Page 205: ...unloading operations v Touch only the end of the tape Touching the tape in an area other than the end can damage the tape s surface or edges which may interfere with read or write reliability The foll...

Page 206: ...toward the cartridge door 3 3 Continue to turn the rewind tool counterclockwise until approximately 13 cm 5 in of tape hangs from the cartridge door If necessary grasp the tape and pull gently to unwi...

Page 207: ...he leader pin attach tool Attention To prevent the leader pin from rolling into the cartridge in the following step use care when folding the tape over the pin 10 Fold the tape over the leader pin and...

Page 208: ...wise Ensure that the leader pin is latched by the pin retaining spring clips on each end of the leader pin 15 Remove the rewind tool 16 Remove the leader pin attach tool by lifting its end up and away...

Page 209: ...rchival storage environment is for durations of six months up to ten years Disposing of Tape Cartridges Under the current rules of the U S Environmental Protection Agency EPA regulation 40CFR261 the L...

Page 210: ...ve or any authorized IBM Business Partner by specifying Machine Type 3589 Model 670 You can also order through an IBM authorized distributor 20 PACK IBM LTO Ultrium 5 1500 GB Data Cartridge with attac...

Page 211: ...rized IBM Business Partner by specifying Machine Type 3589 Model 033 You can also order through an IBM authorized distributor IBM LTO Ultrium 3 400 GB Data Cartridge Order VOLSER labels separately see...

Page 212: ...suppliers of custom bar code labels In America In Europe and Asia EDP Colorflex Broomfield CO U S A Telephone 800 438 8362 http www tri optic com EDP Europe Ltd U K Telephone 44 0 1245 322380 http www...

Page 213: ...ntrol Panel Service Library Verify to ensure that all library components are functioning properly before resuming normal library operations Table 7 1 Troubleshooting table Problem Solution INSTALLATIO...

Page 214: ...ed in maintenance mode Encryption related error is posted Check the EKM application s error logs device driver logs tape library error logs and tape drive error logs for entries that are related to en...

Page 215: ...ttings v Restore factory defaults Operator Control Panel Configure Save Restore and select Restore All or Web User Interface Configure Library Save Restore and select Restore Media Issues v Avoid cont...

Page 216: ...the back edge of the cartridge Release and pull magazines out of the library for inspection To release the magazines using the Operator Control Panel navigate to Control Magazine and select Left or R...

Page 217: ...our library The library automatically unloads incompatible cartridges and the Media Attention LED flashes Export the media in order to clear the state Refer to Cartridge Compatibility on page 6 3 Cann...

Page 218: ...tion of the test are v The level of adapter device driver v Your adapter model and type OTHER PROBLEMS Web User Interface problems See Isolating Web User Interface Problems on page 7 12 Bar code scann...

Page 219: ...tion Refer to the documentation included with your backup application software instructions on how to verify proper installation v Device Driver Installation Make sure that the proper device driver if...

Page 220: ...for a 2U library once the picker mechanism starts its operation should be approximately 1 to 2 minutes For a 4U library 2 to 3 minutes A single missing or damaged prism can add 1 to 2 minutes If the a...

Page 221: ...plugged in at the power supply 6 and at the electrical outlet then turn library power ON a For power supplies with LED s the Blue LED will be lit if AC power is good b If your power supply does not h...

Page 222: ...ON on both power supplies If both Green LEDs are not ON replace the failed power supply refer to Replacing a Power Supply on page 10 11 8 If the Green LED is not lit and it is the only one in the Libr...

Page 223: ...Half high SAS drive run SAS wrap test On a Full high SAS drive run SAS Wrap A and then run SAS Wrap B Note If a SCSI drive wrap test fails run the test again with a different SCSI terminator prior to...

Page 224: ...sure on page 10 15 7 If the problem is intermittent or if a particular electronic or mechanical function of the library is not working properly as evidenced through observation or by error code the li...

Page 225: ...er card CRU refer to Replacing a Library Controller Card on page 10 12 and then switch library power ON 3 Perform a re inventory via the Operator Control Panel Control Re Inventory and view the invent...

Page 226: ...upply or a power supply fan is failing Refer to Isolating a Power Supply Problem on page 7 8 1 Identify the media using the Web User Interface Monitor Library Inventory Expand the cartridge details fo...

Page 227: ...y mm dd hh mm ss HH Where v yy is the year v mm is the month v dd is the current day v hh is hours v mm is minutes v ss is seconds v HH is 1 100 second The time stamp is set to zero at system start A...

Page 228: ...v Secondary Library Controller Card 81 Bar code reader Error no response from BCR 82 EEPROM Electrically Erasable Programmable Read Only Memory Error no response from EEPROM located on accessor contro...

Page 229: ...ected range 98 Cartridge present sensor not found 99 Slider home sensor not found 9A Rotation home sensor not found 9B Sled position sensor fiducial sensor not found 9C Gripper range out of specificat...

Page 230: ...may have been corrupted during the save Reconfigure then save your library configuration Note Configuration files saved with one version of library firmware may not be compatible with other versions o...

Page 231: ...m library 2 Insert magazine in library If error recurs refer to Contacting IBM Technical Support on page 9 4 E2 New hardware found Library firmware upgrade required Upgrade library firmware to the lat...

Page 232: ...ve is affected Example F3 xy Where x refers to the hardware drive error code single character display and Y refers to the drive position in the library x values v 4 firmware or hardware error v 5 hard...

Page 233: ...TICS 00 No sub error code 01 Mechanical initialization failure 02 Connection to slave robotic failed 03 Error motor initialization 04 Error during gripper close 05 Error slider home positioning 06 Err...

Page 234: ...ng closing gripper 2A Error slider preposition movement 2B Error during opening gripper 2C Error during sled movement up to sensor 2D Error slider preposition backwards movement 30 Error slot preposit...

Page 235: ...empty 4D Could not pull tape out of slot from magazine 4E Unexpected tape on elevator possible inventory lost 50 Preposition to drive failed 51 Elevator movement to home sensor failed 52 Sled movemen...

Page 236: ...on robotics controller not accessible or error during Read Write operation B1 Save restore configuration settings not enough internal memory available for creating the file and restoring the file resp...

Page 237: ...nvalid 3C SCSI saving parameters not supported 3D SCSI invalid ID message 3E SCSI destination element full 3F SCSI source slot or drive empty 40 SCSI wrong checksum 41 SCSI command sequence error 42 S...

Page 238: ...5D Illegal request wrong drive FW for drive Obtain correct drive firmware image 5E Full high drive in illegal position Check correct Drive position 60 Cleaning cartridge installed Complete the cleanin...

Page 239: ...er supply 8C Invalid Robotic Code Install the latest version of library firmware 8E Cleaning tape nearly expired Continue using cleaning cartridge until it is expired then replace the expired cleaning...

Page 240: ...8 14 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 241: ...cartridge will not eject from the drive 2 Use the magazine removal process to release the magazine and remove it from the library To use the Operator Control Panel see Control Magazine on page 5 17 T...

Page 242: ...ine at the back of the library While holding the paper clip have a second person pull the magazine out of the front of the unit DO NOT push the paper clip in more than 1 2 inch a77ug024 Figure 9 2 Acc...

Page 243: ...nd drive contact technical support for further instructions IBM TotalStorage Tape Diagnostic Tool ITDT The IBM TotalStorage Tape Diagnostic Tool ITDT a77ug023 Figure 9 3 Left magazine pulled out of th...

Page 244: ...tool is a GUI version for Microsoft Windows Microsoft Windows XP and Microsoft Windows Server 2003 IX86 32 bit are only supported Note Be sure you have the most current version of ITDT if you are upd...

Page 245: ...the problem or is it a one time occurrence c Note any error messages displayed on your PC monitor or file server Write down the exact error message d If at all possible call while at your computer wit...

Page 246: ...9 6 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 247: ...f a ground strap is not available touch a metal surface to discharge any static electricity in your body v Keep the work area free of no conducting materials such as ordinary plastic assembly aids and...

Page 248: ...its original packaging materials or equivalent packaging for moving or shipping Table 10 1 Shipping Lock Shipping Label 1 Shipping Lock 2 Shipping Label 1 2 a77ug019 Figure 10 2 Shipping Lock and Labe...

Page 249: ...without ElectroStatic Discharge ESD springs see Figure 10 4 ship group Drive sled without ESD springs Packet of conductive tape to be applied to the drive sled for ESD protection v Drive sled with ES...

Page 250: ...2 Power OFF the library before removing and or installing a SCSI drive sled Fibre Channel and SAS drive sleds are hot pluggable and may be removed and installed while the library is powered ON 3 If ne...

Page 251: ...d for instructions If you are not replacing the tape drive sled immediately you will need to perform the following procedures a Install a drive cover plate to protect your library from dust and debris...

Page 252: ...contacts 2 Extend the black pull out tab 8 in Figure 10 6 on page 10 5 located underneath the library near the lower right corner of the drive sled 3 Slowly insert the new drive sled into the drive sl...

Page 253: ...you are installing a drive sled without ESD springs see Figure 10 4 on page 10 3 apply conductive tape to the sled as shown in Figure 10 9 on page 10 8 a77ug028 Figure 10 8 Pushing the drive sled int...

Page 254: ...h blank cartridge v If the test passes When prompted by the Operator Control Panel display and the I O Station opens remove the cartridge used in the test Close the I O Station by pushing it back into...

Page 255: ...le supporting the bottom of the drive sled see Figure 10 8 on page 10 7 If necessary ensure that the black tab remains extended 8 in Figure 10 6 on page 10 5 Push in on the drive sled handle 10 in Fig...

Page 256: ...o Step 5 4 Reconfigure your library using the OCP to configure your network settings then using the Web UI to complete your library configuration 5 Save your library configuration to your host compute...

Page 257: ...g down the power button for 4 seconds 2 Disconnect the power cord from the electrical source then from the library 3 Loosen the three blue captive thumbscrews on the power supply located on the back p...

Page 258: ...ackup copy of this VPD is contained within the electronics of the Library Enclosure When the Library Controller Card is replaced the new replacement card should contain zeros 0 s in key VPD locations...

Page 259: ...captive thumbscrews on the Library Controller Card 8 Connect the power cord to the power supply or supplies at the back of the library then to the electrical source 9 Power ON the library using the p...

Page 260: ...ontrol Magazine on page 5 17 v If your library can not be powered ON refer to Releasing the Magazines Manually on page 9 1 Replacing Magazine Fiducials Magazine fiducials are location sensors utilized...

Page 261: ...e to safety agency requirements These unused parts will be removed from the replacement library enclosure and returned to IBM in the defective library The old parts currently in your defective library...

Page 262: ...rmanent placement of the foot pads a For a rack mounted library 1 Lift the replacement library enclosure slightly above the work surface have another person place a foot pad under each corner of the l...

Page 263: ...sition 4 Remove the shipping lock from the top of the replacement library enclosure see Figure 10 17 on page 10 18 1 a77ug085 Figure 10 16 Foot pads installed on the bottom of the library enclosure Ch...

Page 264: ...l the drives from the defective library into the same positions in the replacement library enclosure in order to maintain your current library configuration a77ug195 Figure 10 17 Removing the shipping...

Page 265: ...nsure that the black pull out tab remains extended when inserting a drive sled in the lowest drive position in the library Important Damage to the connector pins may occur if this procedure is not fol...

Page 266: ...orm Library Verify 2 Power Off and insert LCC from old library ok b The system will initialize completely c After confirming the pop up you should be able to use the interfaces d Run the Library Verif...

Page 267: ...e captive thumbscrews on the power supply 2 Pull on two of the thumbscrews on opposite sides of the power supply and pull the unit away from the rear panel of the library 3 Grasp the top and bottom ed...

Page 268: ...ntitled VPD Selection on the Operator Control Panel The library will need your input to determine which copy of VPD to write to the replacement library enclosure If you are replacing both the Library...

Page 269: ...ed into the new replacement library enclosure which will have to be ordered 2 Plug one end of the power cord removed earlier from the defective library into the rear panel of the replacement library e...

Page 270: ...tention LED amber 2 Clean Drive LED amber 4 Error LED amber Swapping Cartridge Magazines 1 Manually release and remove all magazines from the defective library and from the replacement library enclosu...

Page 271: ...a77ug025 Figure 10 24 Access hole for the left magazine facing rear of library Chapter 10 Check Adjust Remove and Replace 10 25...

Page 272: ...the paper clip have a second person pull the magazine out from the front of the unit Note To prevent dropping the magazine support both ends of the magazine before it clears the front edge of the lib...

Page 273: ...s not successful 1 The Error LED 4 in Figure 10 23 on page 10 24 will turn ON 2 Power OFF the enclosure 3 Contact IBM Technical Support for further instructions Installing the Replacement Library Encl...

Page 274: ...Proceed to Completing the Installation of the Replacement Library Enclosure Completing the Installation of the Replacement Library Enclosure 1 Connect all cables to the replacement library enclosure...

Page 275: ...This will secure the library accessor for shipping 2 Fill out the Warranty Redemption card that was included with the replacement library enclosure 3 Using the replacement library enclosure packaging...

Page 276: ...re and return it along with the Warranty Redemption Card to IBM Important Failure to return all of these components to IBM will result in you being charged for any missing components 10 30 TS3100 Tape...

Page 277: ...ware levels above 8 xx 1901 Additional Power Supply 4U 5096 LC SC Fibre Cable Interposer 5400 SAS Mini SAS 4x Interposer 5402 2 m SAS Mini SAS 1x Cable 5406 5 5 m SAS Mini SAS 1x Cable 5500 Mini SAS M...

Page 278: ...mer chooses to have the CRU added or removed replaced by an IBM Service Representative there will be a charge for the service Table 11 2 Replacement Parts Part Number Description 46X8552 Ultrium 4 Hal...

Page 279: ...e Channel Cable 12R9559 13 m LC LC Fibre Channel Cable 39M5701 25 m LC LC Fibre Channel Cable 95P4588 5 5 m SAS Mini SAS 1x Cable 95P4488 2 m Mini SAS Mini SAS 1x Cable 95P4494 5 5 m Mini SAS Mini SAS...

Page 280: ...dwide geographies plug standards are listed in Table 11 3 Table 11 3 Power Cords Description Feature Code FC and Part Number PN Plug Standard Reference Country or Region Index Number in Figure 11 1 on...

Page 281: ...razzaville Curacao Czech Republic Democractic Republic of Congo Denmark Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Kenya Korea Lebanon L...

Page 282: ...8 m 250V v FC 9828 v PN 39M5158 SEV SN 416534 Liechtenstein Switzerland 8 Italy v 2 8 m 250V v FC 9830 v PN 39M5165 CEI 23 16 Chile Ethiopia Italy Libya Somalia 9 Israel v 2 8 m 250V v FC 9827 v PN 39...

Page 283: ...India HV v 2 8 m 250V v FC 9845 v PN 39M5226 IS 6538 India 18 Brazil LV v 2 8 m 125V v FC 9846 v PN 39M5233 InMetro NBR 6147 Brazil 19 Brazil HV v 2 8 m 250V v FC 9847 v PN 39M5240 InMetro NBR 14136...

Page 284: ...1 2 3 4 5 6 7 8 9 13 17 10 14 18 11 15 19 12 16 20 a77ug005 Figure 11 1 Types of Receptacles 11 8 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 285: ...2 Left cartridge magazine s v In a 2U library the left magazine can hold up to 11 cartridges and houses the elective 1 slot I O Station v In a 4U library the left magazines can hold up to 21 cartridge...

Page 286: ...he tape and power cycling the drive fails to eject the cartridge make no further attempts to unload this tape Call Technical Support and open a PMR if one isn t already open to initiate the process of...

Page 287: ...ge is unloaded If the cartridge does not unload repeat steps 2 and 3 once before continuing with this procedure Note If the cartridge in the drive is an INPUT tape containing ACTIVE or ONLY COPY data...

Page 288: ...lastic cover 2 from the connection card c Carefully move the connection card to one side DO NOT UNPLUG ANY CABLES CONNECTED TO THE CARD 4 Remove the drive brick from the sled by performing the followi...

Page 289: ...y pull the drive brick out so that the power cable 6 and the RS 422 cable 7 can be accessed and unplugged Note The SAS signal cable also contains the power cable Figure A 3 Half high drive with the co...

Page 290: ...ollowing steps 1 Remove the four cover mounting screws and washers 3 2 Remove the cover by lifting it up 3 Remove the cover of the half high drive by performing the following steps a To remove the dri...

Page 291: ...rocedure is completed v Tape tangled along tape path Tape appears to be tangled and damaged but intact Return the drive after the procedure is completed OR No damage to tape or no apparent failure The...

Page 292: ...the cartridge 7 Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape 8 Go to Ending Procedure...

Page 293: ...eel 4 clockwise allowing the moistened tape to adhere to the hub as it winds around the supply reel inside the cartridge 1 Loader motor worm gear 3 Takeup reel motor 2 Outer guide rail WARNING Do Not...

Page 294: ...the drive Use your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear 6 clockwise This rotates the threader motor worm gear 4 clockwise drawing the tape leade...

Page 295: ...o turn the threader mechanism gear 6 counterclockwise This moves the LBA out of the cartridge and past the read write head Stop this rotation when the LBA is near the tape guide roller nearest the rea...

Page 296: ...the threader mechanism gear 2 clockwise This draws the tape leader block assembly LBA into the cartridge 5 As the leader pin is secured in the cartridge you should hear the leader pin retention sprin...

Page 297: ...y reel inside the cartridge pull approximately 0 3 m 1 ft of tape 3 From the take up reel thread tape around the rear of the tape path and over the head rollers on the left side of the drive 4 Moisten...

Page 298: ...o to Half high Drive Tape Pulled from or Broken near Leader Pin on page A 11 2 From the supply reel inside the cartridge pull approximately 0 3 m 1 ft of tape 3 Ensure that the tape is not twisted Unt...

Page 299: ...ject the cartridge make no further attempts to unload this tape Call Technical Support and open a PMR if one isn t already open to initiate the process of sending the drive with the loaded cartridge i...

Page 300: ...emains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape 6 Locate the threader motor worm gear 4 in Figure A 16 on page A 17 on the rear of the drive Use your fing...

Page 301: ...a hex wrench as shown in Figure A 15 on page A 16 8 Notice the a Loader mechanism gear 6 in Figure A 16 nearest the front of the drive that actuates the cartridge loader mechanism b Position of the r...

Page 302: ...along Tape Path Note If the cartridge in the drive is an INPUT tape containing ACTIVE or ONLY COPY data i e there is no backup eject commands issued at the host fail to unload the tape and power cycli...

Page 303: ...to Tape Note If the cartridge in the drive is an INPUT tape containing ACTIVE or ONLY COPY data i e there is no backup eject commands issued at the host fail to unload the tape and power cycling the d...

Page 304: ...e guiding rollers Ensure that you do not stretch the tape 5 Locate the threader motor worm gear 4 in Figure A 20 on page A 21 on the rear of the drive Use your finger to rotate the threader motor worm...

Page 305: ...g a hex wrench as shown in Figure A 19 on page A 20 7 Notice the a Loader mechanism gear 6 in Figure A 20 nearest the front of the drive that actuates the cartridge loader mechanism b Position of the...

Page 306: ...ring 2 in Figure A 20 on page A 21 11 Remove the cartridge from the cartridge loader tray 12 Go to Ending Procedure on page A 25 Half high Drive No Apparent Failure or Damage to Tape Note If the cartr...

Page 307: ...ape guiding rollers Ensure that you do not stretch the tape Continue spooling until all tape is removed from the takeup reel 3 4 Locate the threader intermediate gear 1 near the rear of the drive You...

Page 308: ...ediate gear 1 clockwise as viewed from the front of the drive until it stops This releases the LBA leader pin 7 Rotate the threader motor worm gear 3 counterclockwise until the leader block is in fron...

Page 309: ...6 4 Power ON the library and wait for the library to finish POST power on self test inventory and mid tape recovery this can take up to 1 hour 5 If the cartridge does not eject from the drive move th...

Page 310: ...nistrator that your telnet session has ended and instruct the administrator to reboot his library to disable telnet capabilities to the library A 26 TS3100 Tape Library and TS3200 Tape Library Setup O...

Page 311: ...96 0x1000 4140 0x102C 2U Library I O Slot Storage Slots and Drive Slot Element Addresses and Physical Locations For an overview of library partitioning and element addressing see Library Partitioning...

Page 312: ...ary Partitioning and Element Addressing on page B 3 The following table contains the physical location Slot x and SCSI element address in decimal 4xxx and in hexadecimal 0x10xx of the I O slots storag...

Page 313: ...two partitions This partitioning has been expanded with the new library firmware and half high drive integration Now it is possible to configure 1 2 3 or 4 partitions in the 4U library Additionally t...

Page 314: ...rives present in any drive positions and it will contain all four magazines When configured with one logical partition the Element Address assignments will be as follows DTE assignments will be as sho...

Page 315: ...em A four partition system must have four drives Each partition will contain one drive and one magazine When configured with four logical partitions the Element Address assignments will be as follows...

Page 316: ...library needing to be reconfigured The SCSI specification does not allow gaps in the SCSI element addressing Special handling is needed for empty drive slots to fulfill the specification Also temporar...

Page 317: ...will remove the Attention LED on the front panel and the exclamation mark on the Home screen indicating that a drive is missing Updating the Logical Library configuration will also update the drive e...

Page 318: ...B 8 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 319: ...e drives and the library to the server Because library and drive firmware may change periodically the SNMP interface in the library does not require code changes if devices add additional TapeAlerts t...

Page 320: ...is received 16d Library Door W The operation has failed because the library door is open v Clear any obstructions from the library door v Close the library door v If the problem persists contact Techn...

Page 321: ...end of life EOL 1 Copy the data to another tape cartridge 2 Discard the old EOL tape 8 Not data grade Set when the cartridge is not data grade Any data that you write to the tape is at risk Replace th...

Page 322: ...go to Contacting IBM Technical Support on page 9 4 32 Interface Set when the tape drive detects a problem with the host interface Go to Contacting IBM Technical Support on page 9 4 33 Eject media Set...

Page 323: ...tion that is currently using the drive or using the remote or local UI 2 If the cartridge will not unload go to Contacting IBM Technical Support on page 9 4 56 Unload Failure When attempting to unload...

Page 324: ...when the drive rejects a write operation because the rules for allowing WORM writes have not been met Data can only be appended to WORM media Overwrites to WORM media are not allowed Append the infor...

Page 325: ...rage TS3100 Tape Library and TS3200 Tape Library SCSI Reference document for additional library sense data information Refer to the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference document for...

Page 326: ...gress 04h 12h Offline 04h 83h Door open 04h 85h Firmware upgrade in progress 04h 87h The drive is not enabled 04h 88h The drive is busy 04h 89h The drive is not empty 04h 9Ah Drive fibre down 04h 8Eh...

Page 327: ...block 81h 8Fh Cannot find slider block 81h 90h Cannot find elevator block 81h 91h Cannot find rotation block 81h 92h Cannot find sled block 81h 93h Gripper outside range 81h 94h Slider outside range...

Page 328: ...ach target 80h C7h Cannot upgrade from USB 80h C9h Cannot Upgrade Robotic from Flash 80h D0h ROM error 80h D1h RAM error 80h D2h NVRAM error 80h D3h CTC error 80h D4h UART error 80h D5h Display error...

Page 329: ...ut 82h F5h Drive unload timeout 82h F6h Drive never present 82h F7h Drive support ticket error 82h F8h Drive invalid command 82h F9h Drive invalid parameter 82h FAh SDCI microcode error 82h FBh Drive...

Page 330: ...azine not accessible 3Bh 81h Cartridge of other partition 3Bh A0h Medium transfer element full 53h 02h Library media removal prevented state set 53h 03h Drive media removal prevented state set 44h 80h...

Page 331: ...3h 02h Media removal prevented Command Aborted 0Bh 3Fh 0Fh ECHO buffer overwritten 43h 00h SCSI message error 47h 00h SCSI parity error 49h 00h SCSI invalid message 4Eh 00h Overlapped command attempt...

Page 332: ...4 Hardware error 5 Illegal request 6 Unit attention 7 Data protect 8 Blank Check 9 Reserved A Reserved B Aborted command C Reserved D Volume overflow E Reserved F Reserved 3 Information byte most sign...

Page 333: ...unit not ready auxiliary memory not accessible 04 12 Logical unit not ready offline 08 01 Logical unit communication failure 09 00 Track following error servo 0C 00 Write Error A Write operation has f...

Page 334: ...aning cartridge 30 05 Cannot write medium incompatible format 30 07 Cleaning Failure A cleaning operation was attempted but could not be completed for some reason 30 0C Data Protect WORM overwrite att...

Page 335: ...point at which to append data was unreadable 51 00 Erase failure An Erase command failed to erase the required area on the media 52 00 Cartridge fault A command could not be completed due to a fault i...

Page 336: ...ey Service Not Available EE 10 Encryption Key Required EE 20 Encryption Key Count Exceeded EE 21 Encryption Key Alias Exceeded EE 22 Encryption Key Reserved EE 23 Encryption Key Conflict EE 24 Encrypt...

Page 337: ...Encryption Key Translate EF 1A Encryption Key Optional EF C0 Encryption No Operation 26 10 Encryption Data Decryption Key Fail Limit 2A 13 Encryption Data Encryption Key Instance Counter Has Changed...

Page 338: ...address i e byte 39 byte 34 40 Tape Directory Valid Reserved Reserved Reserved Reserved Relative Tgt Port Reporting Sense 0 Reserved 1 Relative Tgt Port 1 Port 0 2 Relative Tgt Port 2 Port 1 3 Relativ...

Page 339: ...arks command completed in the early warning area Spacing into BOM also causes this flag to be set It is also set on an attempt to read or space past EOD or if an attempt is made to space into Beginnin...

Page 340: ...tive LPOS fields Bytes 30 33 reports the current physical position on the tape 13 SCSI Address field Byte 34 reports the SCSI Bus Address for the drive Values returned range from 00h to 0Fh 14 This fi...

Page 341: ...ystem p or IBM Power System with AIX IBM device drivers for the System p system logs error information when an error occurs on a tape drive or library The error information includes the following 1 De...

Page 342: ...s that this is a TAPE_ERR2 it could also be caused by a library failure As described above the resource name is smc0 indicating a library error The ASC ASCQ points to a Mechanical Positioning Error wh...

Page 343: ...0000000000 VPD Manufacturer IBM Machine Type and Model 3573 TL Serial Number X2U78B0384 Device Specific FW 4 09 Firmware Level Description TAPE DRIVE FAILURE Probable Causes TAPE DRIVE Failure Causes...

Page 344: ...en you have located the error information go to Chapter 7 Troubleshooting on page 7 1 LABEL TAPE_ERR2 IDENTIFIER 476B351D Date Time Wed May 09 07 51 42 DFT Sequence Number 1669 Machine ID 0046083B4C00...

Page 345: ...ool SST screen select Start a service tool and press Enter 3 On the Start a Service Tool screen select Product activity log and press Enter 4 On the Product activity log screen select Analyze log and...

Page 346: ...F6F3C1F0 F0F0F0F1 0000E2D3 C9C3C9D6 4040E5F5 D9F3D4F0 40400000 00000000 63A00001 SLICIO V5R3M0 00000000 0100 01030000 00000000 00000141 00000000 00000000 01950000 00000000 00000197 n p 00000000 0120 0...

Page 347: ...has reported an error Loader Retries Excessive 7 Library has reported excessive load retries Loader OK 8 Library has resumed normal operations Account Password Change 9 Account password in the library...

Page 348: ...F 2 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 349: ...OFF Autoload ON OFF Loop ON OFF Random ON OFF Sequential ON OFF Autoload ON OFF Loop ON OFF Random ON OFF Sequential ON OFF Autoload ON OFF Loop ON OFF Random ON OFF Sequential ON OFF Autoload ON OFF...

Page 350: ...Speed Port type Loop ID Logical Library Position Speed Port type Loop ID SAS Drive settings Logical Library Position ID Logical Library Position ID Logical Library Position ID Logical Library Position...

Page 351: ...ons and initiate many menu actions that can also be done through mouse actions You can navigate the HTML version of the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator an...

Page 352: ...H 2 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 353: ...nd inquiries in writing to Intellectual Property Licensing Legal and Intellectual Property Law IBM Japan Ltd 1623 14 Shimotsuruma Yamato shi Kanagawa 242 8502 Japan The following paragraph does not ap...

Page 354: ...ts may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Information concerning non IBM products...

Page 355: ...of International Business Machines Corp registered in many jurisdictions worldwide Other product and service names might be trademarks of IBM or other companies A current list of IBM trademarks is av...

Page 356: ...e user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for...

Page 357: ...Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb c...

Page 358: ...New York 10504 Tel 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland GmbH Technical Regulations Abteilung M372 IBM Allee 1 71139 Ehningen Germany Tele 49 7...

Page 359: ...lass A statement Japan Electronics and Information Technology Industries Association JEITA Statement less than or equal to 20 A per phase Japan Electronics and Information Technology Industries Associ...

Page 360: ...Russia Electromagnetic Interference EMI Class A Statement rusemi I 8 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 361: ...resistance of one ohm ANSI American National Standards Institute archive To collect and store files in a designated place ASCII American National Standard Code for Information Interchange A 7 bit code...

Page 362: ...75 inches in diameter from which data is read optically by means of a laser compression The process of eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records...

Page 363: ...ption To alter a file for example using a secret code so as to be unintelligible to unauthorized parties An encryption enabled drive contains the necessary hardware and firmware to encrypt and decrypt...

Page 364: ...ntial Hz Hertz cycles per second I IBM Ultrium Tape Drive Located within the library a data storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge The driv...

Page 365: ...drives LTO cartridge memory LTO CM Within each LTO Ultrium data cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information...

Page 366: ...to the operation of a functional unit that is under the continual control of a computer Contrast with offline OPER Operation ov Over voltage overrun Loss of data because a receiving device is unable t...

Page 367: ...ialize To change from parallel by byte to serial by bit serializer A device that converts a space distribution of simultaneous states representing data into a corresponding time sequence of states ser...

Page 368: ...otocol Internet Protocol TCU Tape control unit TH Thermal thread load operation A procedure that places tape along the tape path TM Tapemark U UART Universal asynchronous receiver transmitter unload P...

Page 369: ...d cleaning slot B 2 default settings 5 26 description 1 1 desktop installation 4 1 Device drivers supported 1 14 DHCP 4 19 4 29 5 24 5 52 Diagnostics 5 72 display contrast 5 32 dll 7 13 Drive channel...

Page 370: ...Mask 4 29 5 24 5 52 network settings 5 24 O OCP 4 36 ON OFF power button 2 4 operating systems supported 1 13 operation specifications 1 11 Operator Control Panel Access PIN 5 25 Configure Save Restor...

Page 371: ...ves 1 8 unpacking the library 4 2 Updating firmware using ITDT Tool 9 3 upgrade firmware 5 74 USB port 1 3 V verifying the shipment 4 3 View Drive Logs 5 71 W Web User Interface Configure Library Even...

Page 372: ...X 4 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide...

Page 373: ......

Page 374: ...Part Number 35P2859 Printed in USA GA32 0545 12 1P P N 35P2859...

Page 375: ...Spine information IBM System Storage TS3100 Tape Library and TS3200 Tape Library TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Machine Type 3573...