T077:
I/O
Station
Partially
Open
or
Unplugged
Description
This
ticket
is
specifically
designed
to
report
the
problem
that
would
occur
if
the
cable
connecting
any
of
the
IE
stations
is
unplugged.
Hardware
limitations
make
it
such
that
and
unplugged
IE
and
a
partially
open
IE
cannot
be
distinguished
from
one
another.
The
default
state
of
the
open
and
closed
door
sensors
is
such
that
only
the
partially
open
state
looks
like
the
unplugged
state
(door
not
open
+
door
not
closed).
The
detection
logic
will
check
for
this
condition
only
at
boot
up
to
avoid
triggering
the
ticket
during
any
operational
door
open
/
close
sequence.
Detection
Scenario
Any
time
the
library
boots
up
it
checks
for
the
state
of
the
I/O
open
and
close
sensors
to
see
if
there
is
a
not
open
and
not
closed
condition.
Root
Causes
1.
I/O
station
is
unplugged
at
boot
up
2.
I/O
station
is
left
in
a
not
open
and
not
closed
state
at
boot
up
Possible
FRU
Replacements
v
I/O
Lock
assembly
v
I/O
mechanism
v
Enclosure
Resolution
Perform
Diagnostic
Resolutions
Diagnostic
Resolutions
are
accessed
via
wizard
screens
on
the
Operator
Panel.
When
an
Operator
Intervention
occurs,
a
diagnostic
resolution
wizard
is
available
to
help
you
resolve
the
problem.
DR001:
Manually
Recover
Tape
from
Picker
Problem
:
The
library
has
a
cartridge
in
the
Picker
but
cannot
recover
without
user
intervention
to
remove
the
cartridge.
Troubleshooting
Steps:
1.
Take
all
logical
libraries
offline.
2.
Open
the
library
Access
Doors.
3.
Use
the
thumb
wheel
on
the
Picker
to
drive
the
cartridge
out.
4.
Close
the
library
Access
Doors.
5.
Import
the
cartridge
via
host
application
to
the
appropriate
logical
library.
DR002:
Manually
Recover
Tape
from
Source
or
Destination
Slot
Problem
The
library
robot
(Picker
assembly)
has
failed
during
a
move
media.
The
cartridge
must
be
manually
recovered
before
operations
should
be
continued.
10-30
TS3310
Tape
Library
Setup
and
Operator
Guide
Summary of Contents for System Storage TS3310
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