3.
Re-Install all DIMMs verifying the correct population
sequence, according to the service information for
this product.
4.
(Trained service technician only) Replace the
processor.
5.
(Trained service technician only) Replace the
system board.
S.58008
[S.58008] A DIMM has failed the POST
memory test.
Explanation:
DIMM Failed Memory Test
Severity:
Error
User response:
Complete the following steps:
1.
You must AC-cycle the system to re-enable affected
DIMM connector or re-enable manually using F1
setup
2.
If the node has been recently installed, serviced,
moved, or upgraded, check to ensure that DIMMs
are firmly seated and that no foreign material can be
seen in the DIMM connector. If either condition is
observed, correct and retry with the same DIMM.
(Note: Event Log may contain a recent 00580A4
event denoting detected change in DIMM population
that could be related to this problem.)
3.
If problem persists, replace the DIMM identified by
LightPath and/or event log entry.
4.
If problem re-occurs on the same DIMM connector,
swap the other DIMMs on the same memory
channel across channels one at a time to a different
memory channel or Processor. (check service
information for this product/Install guide for
population requirements for sparing/paring modes).
If problem follows a moved DIMM to a different
memory channel, replace that DIMM.
5.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
memory error.
6.
(Trained service technician only) If problem stays
with the original DIMM connector, re-inspect DIMM
connector for foreign material and remove, if found.
If connector is damaged, replace system board.
7.
(Trained service technician only) Remove affected
Processor and inspect Processor socket pins for
damaged or mis-aligned pins. If damage is found, or
this is an upgrade Processor, replace system board.
If there are multiple Processor’s, swap Processor’s
to move affected Procesor to another Processor
socket and retry. If problem follows the affected
Processor (or there is only one Processor), replace
the affected Processor.
8.
(Trained Service technician only) Replace the
system board.
S.68005
[S.68005] An error has been detected
by the the IIO core logic on Bus %. The
Global Fatal Error Status register
contains %. The Global Non-Fatal Error
Status register contains %. Please
check error logs for the presence of
additional downstream device error
data.
Explanation:
Critical IOH-PCI Error
Severity:
Error
User response:
Complete the following steps:
1.
Check log for a separate error for an associated
PCIe device and service that error.
2.
Check IBM support site for an applicable service
bulletin or firmware update for the system or adapter
that applies to this error.
3.
(Trained Service technician only) Replace the
system board.
S.680B8
[S.680B8] Internal QPI Link Failure
Detected.
Explanation:
Internal QPI Link Failure Detected
Severity:
Error
User response:
Complete the following steps:
1.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this error.
2.
Inspect processor socket for foreign debris or
damage. If debris is found remove debris.
3.
If error recurs, or socket damage is found, replace
the system board (Trained Service technician only) .
4.
(Trained Service Technician Only) Replace the
processor.
S.680B9
[S.680B9] External QPI Link Failure
Detected.
Explanation:
External QPI Link Failure Detected
Severity:
Error
User response:
Complete the following steps:
1.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this error.
2.
Inspect processor socket for foreign debris or
damage. If debris is found remove debris.
3.
If error recurs, or socket damage is found, replace
the system board (Trained Service technician only) .
W.11004
[W.11004] A processor within the
system has failed the BIST.
Explanation:
Processor Self Test Failure Detected
Severity:
Error
User response:
Complete the following steps:
S.58008 • W.11004
26
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
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