Chapter 1. Introduction
This
Problem Determination and Service Guide
contains information to help you
solve problems that might occur in your IBM
®
System x3610 Type 7942 server. It
describes the diagnostic tools that come with the server, error codes and suggested
actions, and instructions for replacing failing components.
The most recent version of this document is available at http://www.ibm.com/
systems/support/.
Replaceable components are of three types:
v
Tier 1 customer replaceable unit (CRU):
Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
v
Tier 2 customer replaceable unit:
You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
v
Field replaceable unit (FRU):
FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the
Warranty and Support Information
document.
Related documentation
In addition to this document, the following documentation also comes with the
server:
v
Installation Guide
This document is in Portable Document Format (PDF) on the IBM
System x
Documentation
CD. It contains instructions for setting up the server and basic
instructions for installing some optional devices.
v
User’s Guide
This document is in PDF on the IBM
System x Documentation
CD. It provides
general information about the server, including information about features, and
how to configure the server. It also contains detailed instructions for installing,
removing, and connecting optional devices that the server supports.
v
Rack Installation Instructions
This printed document contains instructions for installing the server in a rack.
v
Safety Information
This document is in PDF on the IBM
System x Documentation
CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the
Safety Information
document.
v
Warranty and Support Information
This document is in PDF on the
System x Documentation
CD. It contains
information about the terms of the warranty and getting service and assistance.
Depending on the server model, additional documentation might be included on the
IBM
System x Documentation
CD.
© Copyright IBM Corp. 2008
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