IBM System x3650 M4 HD
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In general, the types of IBM ServicePac offerings are as follows:
Warranty and maintenance service upgrades:
One, 2, 3, 4, or 5 years of 9x5 or 24x7 service coverage
Onsite repair from next business day to 4 or 2 hours
One or two years of warranty extension
Remote technical support services:
One or 3 years with 24x7 coverage (severity 1) or 9x5/next business day for all severities
Installation and start-up support for System x servers
Remote technical support for System x servers
Software support - Support Line:
Microsoft or Linux software
VMware
IBM Director
Regulatory compliance
The server conforms to the following standards:
FCC - Verified to comply with Part 15 of the FCC Rules, Class A
Canada ICES-003, issue 5, Class A
UL/IEC 60950-1
CSA C22.2 No. 60950-1
NOM-019
Argentina IEC60950-1
Japan VCCI, Class A
Australia/New Zealand AS/NZS CISPR 22, Class A; AS/NZS 60950.1
IEC 60950-1(CB Certificate and CB Test Report)
China CCC GB4943.1, GB9254 Class A, and GB17625.1
Taiwan BSMI CNS13438, Class A; CNS14336-1
Korea KN22, Class A; KN24
Russia/GOST ME01, IEC-60950-1, GOST R 51318.22, GOST R 51318.24, GOST R 51317.3.2, and
GOST R 51317.3.3
IEC 60950-1 (CB Certificate and CB Test Report)
CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, and EN61000-3-3)
CISPR 22, Class A
TUV-GS (EN60950-1 /IEC60950-1, EK1-ITB2000)
