Table 10. System x3690 X5 IMM error messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service
technician.
Event ID
Message
Severity
Description
Action
80070201-2d01xxxx
Sensor IOH Temp Status has
transitioned to critical from a less
severe state.
Warning
IOH Temp status is
in critical state.
1.
Check the IMM event
log for any issues
related fan, cooling, or
power.
2.
Make sure that the
airflow at the front and
rear of the chassis is not
obstructed and that the
bay fillers are in place
and correctly installed.
3.
Make sure that the
room temperature is
within the operating
specifications for the
server.
80070202-0701xxxx
Sensor Planar Fault has transitioned to
critical from a less severe state.
Error
A sensor has
changed to Critical
state from a less
severe state.
(Trained service technician
only) Replace the system
board.
8007020c-2581xxxx
Sensor MemSpareErrN has
transitioned to critical from a less
severe state. (N = memory DIMM
number)
Error
A fatal
communication
error has occurred
between the
microprocessor and
the memory buffer
chip set.
1.
Check IBM support site
for an applicable
RETAIN tip or firmware
update that applies to
this memory error.
2.
Check the DIMM
connector for damage or
debris.
3.
(Trained technician
only) replace the system
board.
80070203-0701xxxx
Sensor [SensorElementName] has
transitioned to critical from a less
severe state.
Error
The cover is open
(cover Open Fault /
OC Fault)
Make sure that the server
cover is installed correctly
(see “Replacing the server
top cover” on page 265).
80070204-0a01xxxx
80070204-0a02xxxx
80070204-0a03xxxx
80070204-0a04xxxx
Sensor PS
n
xxxx Fault has
transitioned to critical from a less
severe state.(
n
= power supply
number)
Error
A sensor has
changed to Critical
state from a less
severe state.
1.
Make sure that there are
no obstructions, such as
bundled cables, to the
airflow from the
power-supply fan. See
“System-event log” on
page 167 and Table 9 on
page 167 for more
information about how
the fan event messages
are issued and the fan
number and the device
on which the fan is
located.
2.
Replace power supply
n
.
(
n
= power supply number)
174
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Summary of Contents for System x3690 X5
Page 1: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 8: ...vi System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 13: ...Safety statements Safety xi...
Page 22: ...4 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 266: ...248 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
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Page 386: ...368 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 407: ...1 2 Chapter 5 Removing and replacing components 389...
Page 444: ...426 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 454: ...436 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 461: ...weight of memory enclosure 28 Index 443...
Page 462: ...444 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
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Page 464: ...Part Number 47C8865 Printed in USA 1P P N 47C8865...