v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
3058001
System configuration invalid
1.
Run the Setup utility, and select
Save Settings
.
2.
Run the Setup utility, select
Load Default
Settings
, and save the settings.
3.
Reseat the following components one at a time in
the order shown, restarting the server each time:
a.
Battery
b.
Failing device (if the device is a FRU, then it
must be reseated by a trained service
technician only)
4.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a.
Battery
b.
Failing device (if the device is a FRU, then it
must be replaced by a trained service
technician only)
c.
(Trained service technician only) System board
3058004
Three boot failure
1.
Undo any recent system changes, such as new
settings or newly installed devices.
2.
Make sure that the server is attached to a reliable
power source.
3.
Remove all hardware that is not listed on the
ServerProven Web site at http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
4.
Make sure that the operating system is not
corrupted.
5.
Run the Setup utility, save the configuration, and
then restart the server.
6.
See “Problem determination tips” on page 246.
3108007
System configuration restored to default
settings
Information only. This is message is usually
associated with the CMOS battery clear event.
3138002
Boot configuration error
1.
Remove any recent configuration changes made
to the Setup utility.
2.
Run the Setup utility, select
Load Default
Settings
, and save the settings.
3808000
IMM communication failure
1.
Remove power from the server for 30 seconds,
and then reconnect the server to power and
restart it.
2.
Update the IMM firmware to the latest level (see
“Updating the firmware” on page 397).
3.
(Trained service technician only) Replace the
system board.
Chapter 3. Diagnostics
45
Summary of Contents for System x3690 X5
Page 1: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 8: ...vi System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 13: ...Safety statements Safety xi...
Page 22: ...4 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 266: ...248 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 278: ...260 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 386: ...368 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 407: ...1 2 Chapter 5 Removing and replacing components 389...
Page 444: ...426 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 454: ...436 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 461: ...weight of memory enclosure 28 Index 443...
Page 462: ...444 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 463: ......
Page 464: ...Part Number 47C8865 Printed in USA 1P P N 47C8865...
