v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
3818006
Opposite bank CRTM capsule signature
invalid
1.
Switch the server firmware bank to the backup
bank (see “Starting the backup server firmware”
on page 409).
2.
Run the Setup utility, select
Load Default
Settings
, and save the settings.
3.
Switch the bank back to the primary bank.
4.
(Trained service technician only) Replace the
system board.
3818007
CRTM update capsule signature invalid
1.
Run the Setup utility, select
Load Default
Settings
, and save the settings.
2.
(Trained service technician only) Replace the
system board.
3828004
AEM power capping disabled
1.
Check the settings and the event logs.
2.
Make sure that the Active Energy Manager
feature is enabled in the Setup utility. Select
System Settings
,
Power
,
Active Energy Manager
,
and
Capping Enabled
.
3.
Update the server firmware to the latest level (see
“Updating the firmware” on page 397).
8007010
A resource I/O limitation event has
occurred.
To allow more PCIe space, choose one of the
following:
1.
Change the MM configuration setting to 1 GB
a.
Run the Setup utility (see “Using the Setup
utility” on page 402), select
Devices and I/O
Ports
.
b.
Set
MMConfigBase
to 1 GB.
2.
Enable PCI 64-bit Resource.
a.
Run the Setup utility (see “Using the Setup
utility” on page 402), and select
Devices and
I/O Ports –> PCI 64-bit Resource
.
b.
Enable
PCI 64-bit Resource
.
Chapter 3. Diagnostics
47
Summary of Contents for System x3690 X5
Page 1: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 8: ...vi System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 13: ...Safety statements Safety xi...
Page 22: ...4 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 266: ...248 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 278: ...260 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 386: ...368 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 407: ...1 2 Chapter 5 Removing and replacing components 389...
Page 444: ...426 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 454: ...436 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 461: ...weight of memory enclosure 28 Index 443...
Page 462: ...444 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 463: ......
Page 464: ...Part Number 47C8865 Printed in USA 1P P N 47C8865...
