v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or
distorted.
1.
If the monitor self-tests show that the monitor is working correctly, consider
the location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescents, and other monitors) can cause screen
jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.
Attention:
Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.
Notes:
a.
To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3
in.).
b.
Non-IBM monitor cables might cause unpredictable problems.
2.
Reseat the monitor cable.
3.
Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a.
Monitor cable
b.
Video adapter (if one is installed)
c.
Monitor
d.
(Trained service technician only) System board.
Wrong characters appear on the
screen.
1.
If the wrong language is displayed, update the server firmware to the latest
level (see “Updating the firmware” on page 397) with the correct language.
2.
Reseat the monitor cable.
3.
Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a.
Monitor cable
b.
Video adapter (if one is installed)
c.
Monitor
d.
(Trained service technician only) System board.
60
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Summary of Contents for System x3690 X5
Page 1: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 8: ...vi System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 13: ...Safety statements Safety xi...
Page 22: ...4 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 266: ...248 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 278: ...260 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 386: ...368 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 407: ...1 2 Chapter 5 Removing and replacing components 389...
Page 444: ...426 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 454: ...436 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 461: ...weight of memory enclosure 28 Index 443...
Page 462: ...444 System x3690 X5 Types 7147 7148 7149 and 7192 Problem Determination and Service Guide...
Page 463: ......
Page 464: ...Part Number 47C8865 Printed in USA 1P P N 47C8865...