Solving power problems
Power problems can be difficult to solve. For example, a short circuit can exist
anywhere on any of the power distribution buses. Usually, a short circuit will
cause the power subsystem to shut down because of an overcurrent condition. To
diagnose a power problem, use the following general procedure:
1.
Turn off the server and disconnect all ac power cords.
2.
Make sure that the server is cover is closed and latched correctly.
3.
Check the power-fault LEDs on the system board (see “Power problems” on
page 62).
4.
Check for loose cables in the power subsystem. Also check for short circuits, for
example, if a loose screw is causing a short circuit on a circuit board.
5.
Remove the adapters and disconnect the cables and power cords to all internal
and external devices until the server is at the minimum configuration that is
required for the server to start (see “Solving undetermined problems” on page
245 for the minimum configuration).
6.
Reconnect all ac power cords and turn on the server. If the server starts
successfully, reseat the adapters and devices one at a time until the problem is
isolated.
If the server does not start from the minimum configuration, see “Power-supply
LEDs” on page 78 to replace the components in the minimum configuration one at
a time until the problem is isolated.
Solving Ethernet controller problems
The method that you use to test the Ethernet controller depends on which
operating system you are using. See the operating-system documentation for
information about Ethernet controllers, and see the Ethernet controller
device-driver readme file.
Try the following procedures:
v
Make sure that the correct device drivers, which come with the server are
installed and that they are at the latest level.
v
Make sure that the Ethernet cable is installed correctly.
– The cable must be securely attached at all connections. If the cable is attached
but the problem remains, try a different cable.
– If you set the Ethernet controller to operate at 100 Mbps, you must use
Category 5 cabling.
– If you directly connect two servers (without a hub), or if you are not using a
hub with X ports, use a crossover cable. To determine whether a hub has an X
port, check the port label. If the label contains an X, the hub has an X port.
v
Determine whether the hub supports auto-negotiation. If it does not, try
configuring the integrated Ethernet controller manually to match the speed and
duplex mode of the hub.
v
Check the Ethernet controller LEDs on the rear panel of the server. These LEDs
indicate whether there is a problem with the connector, cable, or hub.
– The Ethernet link status LED is lit when the Ethernet controller receives a link
pulse from the hub. If the LED is off, there might be a defective connector or
cable or a problem with the hub.
– The Ethernet transmit/receive activity LED is lit when the Ethernet controller
sends or receives data over the Ethernet network. If the Ethernet
transmit/receive activity is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
244
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Summary of Contents for System x3690 X5
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Page 13: ...Safety statements Safety xi...
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Page 407: ...1 2 Chapter 5 Removing and replacing components 389...
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Page 461: ...weight of memory enclosure 28 Index 443...
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Page 464: ...Part Number 47C8865 Printed in USA 1P P N 47C8865...
