IBM Tape Library Magstar 3494 Operator'S Manual Download | Manualshive

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The Options pull-down selections are as follows:

Clean desktop

Removes any visible or minimized window from the screen. See “Using the
Operator Menu” on page 98 for the screen now displayed. Also repositions
all windows to their home positions.

Change power-on language

Displays a list of supported languages, which are selectable. The current
language is indicated by a check mark. If a language is selected, the user
is requested to confirm the selection. The new language becomes active
when the library manager is shutdown and restarted.

Using Manual Mode

Manual mode can be used as follows:

v

A problem in the 3494 prevents automated operations.

v

The service representative is performing scheduled maintenance activities.

The library manager allows the selection of Manual mode from the Mode pull-down
of the Operator menu. (See “Manual Mode” in “Using the Mode Pull-Down” on
page 99.)

When in Manual mode, the operator follows the instructions on the library manager
display and confirms as necessary when the instructions are completed. Mount and
demount requests issued to the virtual drives in a Virtual Tape server continue to be
processed by the library automatically and are not included in the actions displayed
for operator processing. If, in order to satisfy a mount to a virtual drive, a logical
volume needs to be recalled from a physical volume, the resulting mount for that
physical volume is included in the actions to be performed under manual mode.

Typical actions include physical cartridge mounts, demounts, and ejects (removing
cartridges from the library). A sample screen with pending actions is shown in
Figure 143 on page 230.

The library manager recognizes when a requested physical cartridge is successfully
mounted in the requested drive and automatically removes the mount request from
the list. Instructions to eject a cartridge are manually removed from the list when
you use the keyboard to confirm (respond) that the action is completed or has an
error.

A limited number of processed instructions can be viewed on the library manager
display to correct any mistakes. See Figure 146 on page 236.

See “Cartridge Storage Cells” on page 24 for a description of the From and To
locations used to find a cartridge for a mount.

Figure 139. Options Pull-Down Menu

Chapter 6. Advanced Operating Procedures

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Summary of Contents for Tape Library Magstar 3494

Page 1: ...Magstar 3494 Tape Library Operator Guide GA32 0280 09 IBM...

Page 2: ......

Page 3: ...Magstar 3494 Tape Library Operator Guide GA32 0280 09 IBM...

Page 4: ...refore this statement may not apply to you This edition applies to the initial release of the product and to all subsequent releases and modifications until otherwise indicated in new editions Order p...

Page 5: ...ility 22 Cartridge Labeling 22 Media Type Labeling 23 Cartridge Storage Cells 24 Reserved Cartridge Storage Cells 25 Cartridge Storage Capacity 25 Library Manager 27 User Interface 27 Password Protect...

Page 6: ...on and Reporting 47 Inventory Update 47 Volume Categories 48 Physical Volume States 52 Logical Volume States 52 Physical Volser Validity Checking 52 Logical Volser Validity Checking 53 Command Priorit...

Page 7: ...er 5 Basic Operating Procedures 75 Powering On the 3494 75 Powering Off the 3494 75 Changing to Pause Mode 76 Changing to Auto Mode 76 Changing from Local to Remote Power 76 Changing from Remote to Lo...

Page 8: ...ase Volumes 145 Stacked Volume Map 150 Using the Commands Pull Down 152 Schedule Cleaning 155 Eject a Cleaner Cartridge 158 Cleaner Cartridge Masks 158 Send Message to Host Consoles 159 Promote a Comm...

Page 9: ...the Tape Library from the Remote Library Manager Console 246 Using Keystrokes during a Session from the Remote Library Manager Console 246 Using Hot Key Combinations 248 Sending the Alt Esc Command t...

Page 10: ...External Cartridge Labels 288 Table for Intervention Conditions of Data Cartridges 292 Table for Intervention Conditions of Cleaner Cartridges 293 Table for Intervention Conditions of a Library Virtua...

Page 11: ...onvenience Input Output Station Feature 33 23 Operator Panel with Convenience Input Output Station Feature 34 24 Library Manager 35 25 3490E Controls and Indicators 36 26 3490E Controls and Indicators...

Page 12: ...ndow 130 77 System Summary Pop Up Window 131 78 LAN Status Pop Up Window 135 79 Dual Accessor Zones Pop Up Window 136 80 Queues Pull Down Menu 137 81 Mount Queue 138 82 Database Pull Down Menu 139 83...

Page 13: ...es Pop Up Window 206 133 Cancel Export Import Pop Up Window 207 134 SNMP Basic Block Diagram 208 135 Select SNMP Trap Types Pop Up Window 210 136 Change SNMP Trap Destinations Pop Up Window OS 2 2 11...

Page 14: ...ns 255 165 Session Pull down Menu 256 166 DCAF Password 256 167 Library Manager Switching Window 264 168 Library Manager Switching Window 267 169 Status Flags 280 170 Laser Safety Caution Label 340 xi...

Page 15: ...vides a description of the different modes and states of the 3494 This section includes information for the experienced operator or system administrator v Chapter 5 Basic Operating Procedures on page...

Page 16: ...about the IBM 3490E Magnetic Tape Subsystems see v Care and Handling of the IBM Magnetic Tape Cartridge GA32 0047 v Tape and Cartridge Requirements for the IBM Magnetic Tape Cartridge Drives GA32 004...

Page 17: ...Concepts and Procedures GC23 2202 AS 400 For additional information about the AS 400 subsystems and software see v AS 400 Physical Planning Guide and Reference GA41 9571 v IBM Application System 400...

Page 18: ...itecture General Information GC24 5550 v VM ESA DFSMS VM Installation and Customization SC26 4704 v VM ESA DFSMS VM Removable Media Services User s Guide and Reference SC35 0141 v VM ESA DFSMS VM Mess...

Page 19: ...tributed Console Access Facility V1R3 1 User s Guide SH19 4069 You can send us comments about this book electronically v IBMLink from US STARPUBS at SJEVM5 v IBMLink from Canada STARPUBS at TORIBM v I...

Page 20: ...xviii Magstar 3494 Tape Library Operator Guide...

Page 21: ...us edition v Addition of VTS Import Export functions v Addition of SCSI attachment capability to VTS subsystems v Attachment to Microsoft Windows NT processors Changes to correct errors or omissions i...

Page 22: ...xx Magstar 3494 Tape Library Operator Guide...

Page 23: ...on with supporting software and 3490E Models C1A C2A and F1A 3590 Model B1A 3590 Model A00 or A50 3494 Model B16 and B18 Virtual Tape Servers and Model HA1 High Availability Unit the 3494 allows cartr...

Page 24: ...590 Model B1A tape drives or a 3590 Model A00 or A50 Control Unit with drives v The optional Model B16 Virtual Tape Server VTS frame 5 contains additional cartridge storage and the controller and asso...

Page 25: ...trol unit frame provides full library function without the other optional frames Adding the optional frames to the control unit frame provides for additional storage and tape drive capabilities See Ta...

Page 26: ...cartridge accessor is carried through the library on the rail system The rail system consists of two horizontal rails one at the top and one at the bottom 4 Convenience Input Output Station The 3494...

Page 27: ...A 0 6 C 0 0 4 1 Figure 2 Control Unit Frame Functional Components 3490E Front View Chapter 1 Introduction 5...

Page 28: ...idge storage cells Are located on the interior side of the front doors on the 3494 and on the back interior wall 3 Cartridge accessor Moves on horizontal and vertical axes moving cartridges between th...

Page 29: ...ide of the front door and on the back wall of the frame 2 Rail system The cartridge accessor is carried through the library on the rail system installed in each frame The rail system consists of two h...

Page 30: ...a drive frame are the 3490E Magnetic Tape Subsystem Model C1A or C2A not shown the 3590 Magnetic Tape Subsystem Model F1A one or two per frame or the 3590 High Performance Magnetic Tape Subsystem Mode...

Page 31: ...wo horizontal rails one at the top and one at the bottom of the frame 3 Power control compartment Power to all components in the frame is distributed through the power control compartment 4 3590 Model...

Page 32: ...rior side of the front door and on the back wall of the frame 2 Rail system The cartridge accessor is carried through the library on the rail system installed in each frame The rail system consists of...

Page 33: ...rails one at the top and one at the bottom of the frame 3 Power control compartment Power to all components in the frame is distributed through the power control compartment 4 Virtual Tape Server con...

Page 34: ...Figure 10 on page 13 shows the Model B18 Virtual Tape Server frame viewable from the front Figure 9 Model B16 Virtual Tape Server Functional Components rear 12 Magstar 3494 Tape Library Operator Guide...

Page 35: ...naged by the Virtual Tape Server controller One to four disk storage features may be installed in a Model B18 VTS 2 Virtual Tape Server controller The Virtual Tape Server controller consists of a RISC...

Page 36: ...the front doors on the 3494 and on the back interior wall but are for service use only 2 Barrier door Used by service personnel to separate the service bay from the main aisle of the 3494 This allows...

Page 37: ...ller display pointing device and keyboard An optional Remote Library Manager Console feature is also available for remote installation on a Local Area Network LAN environment Hot standby accessor or s...

Page 38: ...or a full door Dual Gripper 10 20 36 72 or a full door The cartridge cells are located inside the control unit frame on wall 2 column A starting with cell 1 expressed as location 2 A 1 2 see Figure 14...

Page 39: ...1 as shown in Figure 14 is defined as 2 A 1 If the optional dual gripper feature is installed the single cell location is 2 A 3 Any empty and unassigned cell can be used for input operations See Remo...

Page 40: ...dge Tape 3 Note the blue plastic inserts of the High Performance Cartridge Tape cartridge and the placement of the media type label either 1 E or J The vision system identifies the type of cartridge d...

Page 41: ...re 16 on page 20 shows the cartridge system tape requirements v The tape cartridge 1 should have an external label 2 applied v The file protect selector 3 must be set to the correct position for the v...

Page 42: ...d labels are Tri Code available from Wright Line Corporation Tri Optic available from Engineered Data Products and labels from Information Data Storage Note The only exception for the label requiremen...

Page 43: ...types of labeling configurations Table 1 Cartridge Tape Labeling Media type default set to Cartridge System Tape Cartridge Type Color Media Type Label Handled as 1 Cartridge System Tape Gray Not pres...

Page 44: ...regular properly labeled volumes are handled Inventory update operations only verifies that all unlabeled cartridges are in cells that previously contained unlabeled cartridges Note This facility shou...

Page 45: ...e media type label Media Type Labeling Media type labels are applied in two different ways as follows v If the cartridge has no separate area below the volser label for example an indented area place...

Page 46: ...present the walls on the front doors of the library The wall numbers that are odd numbered represent the walls on the rear of the library Column letters The column letters 1 range from A to E and are...

Page 47: ...are used for error recovery cell and for service cartridges In high availability models these locations are Error Recovery Cell 1 A 1 and 1 A 2 or 1 A 3 and 1 A 4 if the Dual Gripper Feature is insta...

Page 48: ...0 or 80 cartridges FC 5230 2 With dual grippers installed the optional Convenience Input Output Station feature reduces the cartridge capacity by 26 cartridges FC 5210 or 72 cartridges FC 5230 3 Selec...

Page 49: ...ystem administrator typically handles the initial installation of volumes into the library and the problem resolution with volumes during operation The system administrator has authorization access to...

Page 50: ...of operations A new backup database is then created on the active library manager s secondary disk drive The new active library manager runs in degraded mode until the failing library manager is repa...

Page 51: ...tical data Information about the current workload and performance characteristics of the library Volume data Information about the current status and media type of specified volume Category attribute...

Page 52: ...30 Magstar 3494 Tape Library Operator Guide...

Page 53: ...s 3 for opening the doors on the front of the frames are located next to the door locks 4 The library manager is in the rear of the control unit frame The tape subsystem controls are on the front of t...

Page 54: ...llows the library manager Virtual Tape Servers tape control units and tape drives to shut down in an orderly manner 3 Rack Power Ready LED The Rack Power Ready light emitting diode LED when lit indica...

Page 55: ...nput Output Station Status Indicators If the Convenience Input Output Station feature is installed on the 3494 four additional status lights are present on the operator panel See Figure 23 on page 34...

Page 56: ...trols for the library manager display are located on the back of the display An optional Remote Library Manager Console feature is also available for installing in a remote location on a LAN environme...

Page 57: ...r The 3490E subsystem communicates with the library manager to update the database with the drive status and the cartridge location information Message displays The library manager controls which mess...

Page 58: ...em communicates with the library manager to update the database with the drive status and the cartridge location information Message displays The library manager controls which messages are displayed...

Page 59: ...ng and Operator s Guide 3590 Model B1A Tape Subsystem Controls The 3590 Model B1A operator panel 1 see Figure 27 on page 38 is accessible to the operator by opening the front door of the frame contain...

Page 60: ...e operations Attention interrupt The library manager can use the communication path to the 3590 Model A00 subsystem to send information to the host For more information on 3590 controls and indicators...

Page 61: ...Controls All control functions for the Model B16 Virtual Tape Server are integrated into the library manager See Chapter 6 Advanced Operating Procedures on page 85 3494 Model B18 Virtual Tape Server...

Page 62: ...40 Magstar 3494 Tape Library Operator Guide...

Page 63: ...n of 32 or 64 3490 type tape drives v Tape volume cache v Storage management of the tape volume cache v Maintaining data fragments from copied volumes v Fast response for non specific mount requests E...

Page 64: ...tape volume cache when they are again requested to be mounted The storage management software stacks multiple migrated files onto a 3590 tape thereby utilizing its storage capacity Maintaining Data F...

Page 65: ...ement system when the data associated with the volume reaches its expiration date and the volume is returned to the scratch pool 2 Subsequently assigning the logical volume to an eject category This c...

Page 66: ...nd yet cannot read or write a real 3490 cartridge By placing a Virtual Tape Server subsystem in its own logical library host software will not be able to attempt to allocate a Virtual Tape Server driv...

Page 67: ...d on physical Exported Stacked Volumes to become logical volumes within a Virtual Tape Server A specific volume or all volumes may be imported from Exported Stacked Volumes which have been entered int...

Page 68: ...he library may be returned to Auto mode If the problem cannot be resolved by the operator the operator may start Manual mode operations in the library When in Manual mode the library manager instructs...

Page 69: ...or demounts are performed on cartridges which reside in a rack that must be verified in the inventory update operation until the inventory update is complete The duration of the inventory update is a...

Page 70: ...ories The host can associate volumes into logical groupings in the library A logical grouping is called a category which the library manager identifies by a hexadecimal number from 0000 to FFFF Table...

Page 71: ...d by the VTS to stacked volumes that are private in the VTS FF05 FF06 VTS disaster recovery Used by the VTS during disaster recovery operations FF07 to FF0F Reserved FF10 Convenience eject Set when th...

Page 72: ...e these volumes into the Import category via the Manage Unassigned Volumes panel shown in Figure 129 on page 202 FF15 Import Pending Category As part of import operation processing the VTS assigns the...

Page 73: ...his category are not reported in inventory data in response to a request from the host FFFA Manually ejected Assigned to this category if the cartridge that was in the inventory is not found FFFB to F...

Page 74: ...y if an entry in the inventory for the volser is in the database The following state is associated with a logical volume Mounted A volume is currently mounted on a drive or a mount was accepted for th...

Page 75: ...ate the cartridge from the Convenience Input Output Station is left in the new home cell If the misplaced or inaccessible volume indicators are set in the database they are reset and a notification is...

Page 76: ...Levels Table 4 shows the priority levels the operations in each level and the operations that the operator can promote to priority 2 The highest priority that an operator can promote a queued operati...

Page 77: ...ount from category The volser to be mounted is picked from the specified category in the mount request Physical mount operations result in a volume being placed in a drive and loaded by the drive Phys...

Page 78: ...een received for a mount that has not yet taken place the host must not really want the mount to take place Therefore the demount request and the mount request cancel each other Eject Operations An ej...

Page 79: ...dix B Virtual Tape Server Import Export Advanced Function on page 307 Exported Stacked Volumes may be ejected from the Export Hold category by using the Manage Export Hold Volumes pop up window shown...

Page 80: ...rtridge Installation Physical cartridges may be loaded into the library after the hardware installation is complete The loading of physical cartridges can take place prior to the teach operation and t...

Page 81: ...S Initial Volume Inventory Upload After the 3494 completes all the initialization operations including teach and inventory and enters the Online state for the first time the host software requests an...

Page 82: ...around in the library unless the Inventory Update function is enabled Unless these cells are scanned on returning to Automatic Mode the Library Manager will not be able to tell which cartridges have...

Page 83: ...e v Avoid running large database searches for instance searching for all volsers in the library from the Database pull down while the library is busy This can tie up the database and cause performance...

Page 84: ...62 Magstar 3494 Tape Library Operator Guide...

Page 85: ...brary must be closed to operate in Auto mode Pause Mode In this mode the processing of Mount Demount Eject and Audit requests is suspended The 3494 enters this mode automatically when a failure preven...

Page 86: ...itional Operational Modes in the HA1 Environment In a Library with the HA1 feature attached one library manager is active and the other is standby Figure 29 shows the screen for the active Library Man...

Page 87: ...hysical cartridge is put into a cartridge cell location that optimizes performance Notes 1 Regardless of the mode specified during installation the library only operates in fixed home cell mode when i...

Page 88: ...ry manager console if the optional Remote Library Manager Console feature is installed Shutdown pending The library manager closes and exits the library manager application Library Manager Switchover...

Page 89: ...same time Degraded operation Indicates that a component of the library is unavailable except 3490E 3590 and Virtual Tape Server subsystems When Model HA1 or the Dual Active Accessors feature is insta...

Page 90: ...ange is requested the library manager must perform some steps before the change is completed During this transition period the immediate mode or state of the tape library is mode or state pending For...

Page 91: ...Pause Mode pop up window is closed 6 The Auto LED on the operator panel flashes until the transition is complete and then stays lit The Auto Pending pop up window indicates that the library is changin...

Page 92: ...ion message is sent to all attached hosts the indicates the state of the library changed to Manual mode The operational status is changed to Manual If the cartridge accessor cannot be parked or if the...

Page 93: ...o all attached hosts indicating that the state of the library changed Initialization State to Auto Pause or Manual Mode During the initialization complete state the library manager determines which op...

Page 94: ...brary enters the Online state but does not send a notification 3 If a VTS is installed the Library Manager checks for defined Fast Ready categories If none are found a message stating that Fast Ready...

Page 95: ...est to enter the shutdown pending state is made through an operator request No actions are taken during the change Informational State Transitions One or more information states may be active at any t...

Page 96: ...condition The library manager detects an unrecoverable condition that does not allow continued execution of host requests and will attempt to re initialize to correct the problem 74 Magstar 3494 Tape...

Page 97: ...30 seconds before you attempt to power the library on again The 30 second wait is needed to allow the 3490E tape subsystem sufficient time to properly initialize b If the 3494 Library has more than e...

Page 98: ...bserve the Pause LED on the operator panel The LED flashes until the library is in Pause mode When the library is in Pause mode the Pause LED stays lit Note The Auto LED stays lit until the library en...

Page 99: ...his will cause the data on them to be overwritten 1 Place the library in Pause mode by pressing the Pause mode Motion Control switch on the operator panel 2 When the Pause mode status light is lit unl...

Page 100: ...n the operator panel proceed to step 2 If the Output Mode status light or the Unload Required status light is lit on the operator panel open the Convenience Input Output Station door and remove all th...

Page 101: ...rtridges into the library as described previously for use of the Convenience Input Output Station 2 If any of the cartridges are J type observe the Manage Unassigned Volumes pop up window see Figure 1...

Page 102: ...es 6 The Category Recovery section in Appendix B Virtual Tape Server Import Export Advanced Function on page 307 provides instructions for recovery from errors made when moving cartridges from the Una...

Page 103: ...ring the High Capacity I O is done during a teach operation under the Teach pull down in Service mode Note There should be enough free cells in the library to hold the cartridges that must be moved wh...

Page 104: ...e Pause button on the operator panel 2 Observe the Pause mode LED on the operator panel The LED flashes until the library is in Pause mode and then stays lit 3 Unlock and open the frame door that cont...

Page 105: ...tegory v VTS stacked volumes being ejected v Native 3590 cartridges being ejected by a host Site operations management of time periods for Export and Import operations can minimize the mix of cartridg...

Page 106: ...84 Magstar 3494 Tape Library Operator Guide...

Page 107: ...ge 100 Using the Manual selection Manual on page 101 Using the Online selection Online on page 101 Using the Offline selection Offline on page 103 Using the Service menu selection Service Menu on page...

Page 108: ...me s home Find Logical Volume s Home on page 144 Using the List Database Volumes selection List Database Volumes on page 145 Using the Stacked Volume Map Selection Stacked Volume Map on page 150 Using...

Page 109: ...Operator Intervention on page 199 Changing the system administrator password System Administrator Password on page 200 Enable Disable Service Access Service Access on page 208 Starting SNMP Starting...

Page 110: ...ull down menus are accessed through the Operator menu Note The Service menu item listed on the Mode pull down allows access to functions used by service personnel Within the library manager applicatio...

Page 111: ...ith an expanded list of selections to be displayed Double clicking on this icon causes the pop up window that contains the system menu icon to be closed removed See Making Library Manager Selections o...

Page 112: ...or more additional windows are expanded to cover the desired window You can close the overlaying windows to gain access to the desired window or you can click on any part of the desired window 4 Size...

Page 113: ...is available for display in both directions 9 Push buttons Push buttons allow the operator to select a particular action which occurs immediately The ellipsis following a menu item indicates that a p...

Page 114: ...rn to the Operator menu action bar by pressing the Esc key 5 Press the Esc key a second time to deactivate the Operator menu action bar Figure 38 on page 93 shows the commonly used keys Note Some acti...

Page 115: ...Pointer Keyboard To select items using the Track Pointer keyboard do the following 1 Gently press the track point 3 in Figure 39 on page 94 in the direction you desire the pointer to move and position...

Page 116: ...n the panels To get help for an action bar item pull down menu item or pop up window use the pointing device to click on the help action bar item or from the keyboard highlight the field or item and p...

Page 117: ...brary manager copyright notice and version and the operating system version Help Search To search the list of help topics do the following 1 Click on Search from the Services pull down menu or select...

Page 118: ...nt to view a topic double click on the topic or select and press Enter After selecting a topic the information for that topic appears in a window The topic title appears at the top of the window to re...

Page 119: ...ycles between the application panel and the selected pull down menu Shift Tab Moves the cursor to the left among a group of choices Tab Moves the cursor to the right among a group of choices Arrows Mo...

Page 120: ...ation or selections Selection Pull Down Menu Selections Mode Allows selection of an operational mode and state see Using the Mode Pull Down on page 99 Status Displays subsystem status and statistics s...

Page 121: ...heck marks next to appropriate line items When you select a new mode or state the check marks are moved to the new line items The Mode pull down selections are as follows Auto Selects automated operat...

Page 122: ...accessor s motion is enabled The icon before Auto indicates that Auto mode was selected When the library manager is powered on and the initialization code executes successfully Auto mode is started au...

Page 123: ...om Auto or Pause mode to Manual mode You are prompted to confirm the selection The icon before Manual indicates that Manual mode was selected The cartridge accessor is automatically parked in the home...

Page 124: ...is displayed see Figure 46 The message simply warns that at least one Fast Ready Category should be defined The warning message is automatically removed after one minute if the OK button is not selec...

Page 125: ...ine indicates that the Offline state was selected The Offline Request pop up window see Figure 47 instructs the operator to vary the library Offline and to resolve any intervention required conditions...

Page 126: ...ates the library manager is going Offline When the library manager is Offline maintenance activity can be performed or the library manager can be powered off after shutdown is selected See Shutdown on...

Page 127: ...manager must be offline and in pause mode The switch takes approximately five minutes to complete The library manager may prompt the operator for the administrator password see Figure 50 The library m...

Page 128: ...erator to manually switch the active accessor to become the standby accessor When selected the library manager asks the operator for confirmation before continuing with the switchover see Figure 53 Du...

Page 129: ...op up Window See Figure 55 Disable Dual Active Accessors Note This selection is only available when the dual active accessors feature is installed The disable dual active accessors option allows the o...

Page 130: ...are closed and the library manager program is ended The system administrator password is required to initiate the shutdown procedures if the password option is chosen See System Administrator Password...

Page 131: ...you select No the shutdown request is ended If you select Yes the shutdown panel is shown Figure 59 displays the shutdown panel Using the Status Pull Down Use the Status pull down see Figure 60 on pa...

Page 132: ...stics See Performance Statistics on page 119 Accessor Mounts per Hour Displays Mounts per hour for each accessor See Figure 70 on page 122 VTS x Allows selection of the following for each VTS where x...

Page 133: ...mary on page 131 LAN Status Displays LAN status See LAN Status on page 135 Dual accessor zones Displays frames serviced by each accessor See Figure 79 on page 136 Operational Status Figure 61 shows th...

Page 134: ...ts in the 3494 tape library These numbers are assigned at the plant of manufacture and set during the teach operation Tape subsystem IDs shows the unique identification numbers for the tape subsystems...

Page 135: ...Figure 62 Part 2 of 3 Operational Status Pop Up Window single accessor systems Chapter 6 Advanced Operating Procedures 113...

Page 136: ...y communication path between the two library managers It indicates Enabled or Disabled or Not Installed Dual Library Manager Alternate Link indicates the status of the secondary communication path bet...

Page 137: ...ager console Availability information is kept in the library manager database so that it is not lost if the library manager is shutdown Drives can be marked on the library manager as available or unav...

Page 138: ...ilable 0 indicates not available and indicates not installed Grippers Each gripper s availability is shown by 1 0 or where 1 indicates available 0 indicates not available and indicates not installed V...

Page 139: ...he box The port s availability is shown by 1 or 0 where 1 indicates available and 0 indicates not available Devices Figure 65 and Figure 66 show part of the tape subsystem pictorial presentation A dra...

Page 140: ...indow This panel displays information about the status of each VTS installed in the library This window includes the following information for each installed VTS Library Sequence Number Displays the l...

Page 141: ...ysical drives If the Library Manager has initialized with a port the port s number is displayed If it is not initialized a dash is displayed Virtual Device Ports These are the Library Manager ports us...

Page 142: ...ours v The number of audits for the previous 24 hours v The peak number of mounts per hour for the previous 24 hours v The time when peak mounts per hour occurred v The number of mounts during the las...

Page 143: ...ing device on the client area of the window Help Provides help about the Performance Statistics window To close the window select Close from the system menu icon upper left corner of the window The pe...

Page 144: ...diamond for accessor B The Accessor Mounts per Hour window has the following pull downs available from its action bar Refresh Refreshes or updates the contents of the window immediately You can also c...

Page 145: ...e Tape Volume Cache but have not been copied to tape are not included Invalidated non active copies of logical volumes are also not included in the graph Maximum Active Data is the total capacity of a...

Page 146: ...store the amount of Tape Volume Cache data specified by the Free Storage Threshold GB the Library Manager signals an intervention required condition to notify the operator to add more stacked volumes...

Page 147: ...s designated by the diamond shaped marker The VTS Data Flow window has the following pull downs available from its action bar Refresh Refreshes or updates the contents of the window immediately You ca...

Page 148: ...quested where the category of the volser was designated as a Fast ready category This type of mount does not require any recall of data from tape This is the fastest type of mount A Cache Hit is a mou...

Page 149: ...updates the contents of the window immediately You can also click the pointing device on the client area of the window Help Provides help about the VTS Mount Hit Data window To close the window selec...

Page 150: ...here are a sufficient number of physical drives to handle the mount workload It can also be used to determine if the mount workload should be shifted such that the mounts requiring a recall mounting o...

Page 151: ...s 24 hours The current hour s data is designated by the diamond shaped marker The VTS Logical Mounts Per Hour window has the following pull downs available from its action bar Refresh Refreshes or upd...

Page 152: ...second data point shows the number of volumes containing 6 to 10 percent and so on The VTS Active Data Distribution window has the following pull downs available from its action bar Refresh Refreshes...

Page 153: ...right 0 3 and or 8 B If a port s number appears that port is initialized A shows that the port is not initialized and a blank shows the port is not installed CU ports RTIC 0x Shows which serial contro...

Page 154: ...tory Update Shows whether inventory update is installed If inventory update is installed its operational status is displayed Disabled indicates inventory update will not be performed Not started indic...

Page 155: ...e accessor Failed indicates that the gripper failed and the cartridge accessor is unavailable for use If the high availability model is installed the gripper status displayed shows the status for both...

Page 156: ...Degraded indicates communication on this port is established and is active for one of the cartridge accessors Intervention Shows whether any operator intervention operations are to be performed None i...

Page 157: ...me defined in the TCP IP network In Figure 78 rs6000 tucson com is a TCP IP Hostname For APPC and APPC VTAM hosts the Host Name is a combination of the Host Network ID and the Host Location Name For e...

Page 158: ...and indicators showing which frames are serviced by each accessor Boundary is the frame number of the frame that is currently serving as the zone boundary between Accessor A s work zone and Accessor...

Page 159: ...the requests in the request queue Mount queue Displays all the mount operations in the request queue Demount queue Displays all the demount operations in the request queue Eject queue Displays all th...

Page 160: ...he operation is currently being executed Blocked The operation is waiting for another operation to complete execution before the blocked operation can start No operator action is needed Use the Whole...

Page 161: ...olumes Used to output a customized database search to a flat file on a diskette or the C drive See List Database Volumes on page 145 The library must be Offline to use this option Stacked Volume Map U...

Page 162: ...ategory used in the search A category is a logical grouping of cartridges for a specific use The categories are 0000 to FFFF must contain 4 hexadecimal characters and cannot contain wildcard character...

Page 163: ...city Cartridge System Tape in a non VTS logical library J HPCT non VTS High Performance Cartridge Tape in a non VTS logical library 1 CST VTS 1 Logical Cartridge System Tape in VTS 1 logical library E...

Page 164: ...he results of the search are displayed in a list The display list can contain up to 100 records at one time The vertical scroll bar in the display list can be used to scroll through 100 records If you...

Page 165: ...aying Search Results The View Database panel contains push buttons for the following selections Top Display the first database records found that match the search criteria Bottom Display the last data...

Page 166: ...tacked volume s Volser is displayed on the panel if the search is successful and the logical volume does reside on a stacked volume Messages describing why the search failed are displayed if the searc...

Page 167: ...wn list controls Each drop down list contains the following selections None List nothing for this column Volser List the Volser Cell List the volume s current rack column and row Home List the volume...

Page 168: ...s label is unreadable Mounted List if the volume is mounted Zero 0 indicates the volume is not mounted One 1 indicates the volume is mounted Inaccessible List if the volume is inaccessible Zero 0 indi...

Page 169: ...sired category The category must be entered as a 4 digit hexidecimal number Volser Mask Select this checkbox if the list output should only include volumes that match the volser mask Use the associate...

Page 170: ...o an internal error try again v The disk is write protected Insert another disk into Drive A Select OK to retry the operation The diskette is write protected Insert in a diskette that is not write pro...

Page 171: ...t Home for Output Column 3 4 Check the Specific Rack checkbox 5 Select rack 4 in the associated drop down list 6 Check the Volser Mask checkbox 7 Enter BCD in the Volser Mask entry field 8 Select the...

Page 172: ...rrogated for the map of the stacked volume The logical volumes are retrieved 100 at a time from the appropriate VTS A message is displayed when the complete map is received successfully The stacked vo...

Page 173: ...d Volume Map panel contains push buttons for the following selections Get Map Initiate the search for logical volumes Cancel Close the Stacked Volume Map pop up window Help Display a help panel with i...

Page 174: ...host consoles Display a pop up window where you enter a message 70 characters maximum The message is then sent to all the hosts See Send Message to Host Consoles on page 159 Promote a command in the...

Page 175: ...sert category or if desired eject the volumes from the library See Manage Import Volumes on page 204 Manage Insert Volumes This panel allows the operator to re evaluate the physical volumes in the Ins...

Page 176: ...tand alone drive Allows the selection of the following Setup stand alone drive Set up special stand alone library functions See Stand Alone Device on page 180 Reset stand alone drive Reset stand alone...

Page 177: ...rap messages See SNMP Options on page 208 Select SNMP trap types Provides the ability to select the SNMP trap type of messages to be sent to an SNMP monitoring station See SNMP Options on page 208 Sen...

Page 178: ...they are used the maximum number of times specified in the Clean Schedule window When the number of mounts of a cleaner cartridge equals the number of allowed uses that cartridge is automatically eje...

Page 179: ...week when cleaning is to be initiated Time of day Specify the time of the day when cleaning is to be started Enter the time of day in the fields provided based on a 24 hour clock for example 16 00 is...

Page 180: ...keyboard to highlight the cleaner cartridges that are to be ejected then select the Eject button Following are the push buttons Eject Ejects the selected cleaner cartridge from the library Cancel Clos...

Page 181: ...mask You must either retain this cleaner mask or eject all cleaner cartridges that match this mask before deleting the mask See Figure 91 for information on how to set the cleaner volume masks The fo...

Page 182: ...window Promote a Command in the Queue When the Promote a command in the queue selection is made from the Commands pull down the Promote Command pop up window see Figure 93 is displayed The list box i...

Page 183: ...ociated media types A volser range cannot conflict with existing volsers of a different media type A volume s media type is determined by using the following rules 1 The media type returned by the vis...

Page 184: ...nted where alphabetic characters are incremented alphabetically and numeric characters are incremented numerically For example volser range ABC000 through ABD999 would result in a range of 2000 volser...

Page 185: ...the Help Pull Down on page 94 and 95 Volsers must be unique within a physical library A logical volume s volser cannot match another logical or physical volume s volser If a duplicate volser is encou...

Page 186: ...made to make sure that the total number of logical volumes for the 3494 library does not exceed the maximum allowable number If the insert would result in more than the maximum allowable number of log...

Page 187: ...ton The list box displays the stacked volumes that are currently in the process of being ejected When a stacked volume eject is initiated a request is sent to the associated VTS to eject the stacked v...

Page 188: ...fined as Fast Ready categories A Fast Ready category means that any category mounts from this category can be accomplished without recalling data from a stacked volume This enables quick mount times s...

Page 189: ...e set The Inhibit Reclaim Schedule defines when the VTS should not perform reclaim operations Reclaim operations require physical drives This means that drives are used for reclaim operations at the s...

Page 190: ...Free Storage Threshold GB specified on the Set VTS Management Policies window is dependent on the compression of data when writing from the Tape Volume Cache to the stacked volume The 3494 B18 VTS wi...

Page 191: ...assist you in setting this number See VTS Active Data Distribution on page 130 for information about displaying the panel The following are the push buttons Add Adds an entry to the inhibit reclaim s...

Page 192: ...e 100 will be displayed and the operator will not be allowed to continue with the reinventory until the Import Export volumes are ejected from the library The reinventory is blocked to prevent the pos...

Page 193: ...the inventory completes Answering No will erase all the logical volumes The logical volumes must be reinserted after the inventory completes Set the Volser Range When selecting a type of inventory an...

Page 194: ...f characters used to identify which volumes are cleaner cartridges The cleaner volume masks allow for identification of cleaning cartridges that either are put into the 3494 through an input station o...

Page 195: ...g the physical inventory operation v Indexing database please stand by This display occurs after the physical inventory operation v Inventory cancel in progress please stand by This display occurs whe...

Page 196: ...ment and Online Offline to display the VTS Online Offline Panel Figure 107 on page 176 4 Set the VTS unit s Offline by performing the following steps a Select VTS1 Offline and wait for messages indica...

Page 197: ...Figure 107 on page 176 shows the VTS Online Offline Pop Up Window Figure 106 Service Pull down Menu Chapter 6 Advanced Operating Procedures 175...

Page 198: ...ect Disable Inventory Update to prevent the inventory update from being performed after opening and closing a door This selection is remembered across shutdowns See Figure 108 on page 177 for the Disa...

Page 199: ...pening and closing a door Figure 109 shows the Enable Inventory Update dialog box This selection is remembered across shutdowns Perform Inventory Update Full Select Perform Inventory Update Full to pe...

Page 200: ...lay occurs during the physical inventory operation v Database update in progress This display occurs after the physical inventory operation Note If the Dual Active Accessors Feature is installed infor...

Page 201: ...not been opened since the last inventory 3 The partial inventory update operation will inventory the frames whose checkbox is checked 4 Check or uncheck the checkboxes to reflect which frames you want...

Page 202: ...s within a Virtual Tape Server with the exception of the Mount from Input Station feature Stand Alone drive is not supported for the physical drives associated with a Virtual Tape Server To assist the...

Page 203: ...ield or the field can be left blank If the field is left blank the volume currently mounted in the drive is demounted Do not change volume category or Change at demount must be selected for this opera...

Page 204: ...elected Selecting this option causes mounts and demounts to be performed automatically without host interaction The following are methods for changing a volume s category Do not change volume category...

Page 205: ...rate status panel Figure 116 shows the Stand Alone Device Status Pop Up Window Device The device identification of the stand alone device Device category The category associated with the stand alone d...

Page 206: ...nt volser entered on the pop up window problems will occur during a subsequent Inventory or Inventory Update operation 3 Place the cartridges in the Convenience Input Output Station in the same sequen...

Page 207: ...configured The information to be entered may be available from a command on the host For example on the AS 400 the Display LAN Information DSPLANMLD command will provide this information The person wh...

Page 208: ...h as an AS 400 to be added to the 3494 configuration Fill in the following fields Host Alias The alias for a host is a customer supplied nickname for that host This is an optional field and may be lef...

Page 209: ...pter card universally administered address UAA such as 10005A1E3338 or a locally administered address LAA such as 400012345678 Only hexadecimal digits may be entered in this field Blank spaces are not...

Page 210: ...ly accept alpha numeric characters and the and characters Blank spaces are not valid The Common Programming Interface CPI Communications partner_LU_name of the host consists of the host remote network...

Page 211: ...alpha numeric characters and the character Blank spaces are not valid XID Exchange ID This is an optional field If left blank the XID will be assigned a value of 00000000 If an XID value is entered it...

Page 212: ...Name is the Hostname defined in the TCP IP network This field will only accept alpha numeric characters and the and _ characters Blank spaces are not valid The following are the push buttons OK The in...

Page 213: ...MSU S10A4045 This window displays the host names and if set up the host aliases of all the hosts that are configured with the library system via LAN Select the host to be deleted and select the OK but...

Page 214: ...is S10A4045 then the Host Name is USIBMSU S10A4045 Select the host that requires updating and select the OK button This will display the Change LAN Host Information window showing the current LAN host...

Page 215: ...ides This entry field will only accept alpha numeric characters and the and characters Blank spaces are not valid The Common Programming Interface CPI Communications partner_LU_name of the host consis...

Page 216: ...Note If the host is AS 400 the following commands on the AS 400 will provide the information needed to update the Change LAN Host Information screen v If the AS 400 operating system is less than vers...

Page 217: ...I Communications partner_LU_name of the host consists of the host remote network identifier and the host remote location For example if the host partner_LU_name is USIBMSU S10A4045 then the Host Netwo...

Page 218: ...information needed to update the Change LAN Host Information screen v If the AS 400 operating system is less than version V3R6 use DSPLANMLD Display LAN Information v If the AS 400 operating system is...

Page 219: ...y accept alpha numeric characters and the and _ characters Blank spaces are not valid Note If the host is AS 400 the following commands on the AS 400 will provide the information needed to update the...

Page 220: ...oint the Library Manager resides The Common Programming Interface CPI Communications partner_LU_name of the host consists of the Library Manager network identifier and the Library Manager location nam...

Page 221: ...ns These conditions can be displayed on the library manager console and an operator can indicate which conditions have been resolved Steps are provided to resolve each condition For instructions on re...

Page 222: ...vention condition System Administrator Password The System Administrator pop up window see Figure 128 on page 201 allows the system administrator password if selected during installation to be changed...

Page 223: ...splayed the Current password is the only entry required This entry becomes the system administrator password for all protected functions If you cannot remember the password call your service represent...

Page 224: ...cal volumes J type HPCT to the Insert category or eject them from the library The Unassigned volumes are presented in the list box titled Unassigned The following are the push buttons Select All Selec...

Page 225: ...ithout saving any of the changes Volser Ranges Brings up the Volser Range Panel See Figure 94 on page 162 Refresh Refreshes the screen Help Provides additional help for this screen Chapter 6 Advanced...

Page 226: ...ected volumes to the Import category list box Insert Moves the selected volumes to the Insert category list box Eject Moves the selected volumes to the Eject category list box Take Action Confirms and...

Page 227: ...list box De select All De selects all volumes within the current list box Insert Moves the selected volumes to the Insert category list box Eject Moves the selected volumes to the Eject category list...

Page 228: ...es within the current list box Import Moves the selected volumes to the Import category list box Export Hold Moves the selected volumes to the Export Hold category list box Eject Moves the selected vo...

Page 229: ...the list box Only one operation can be selected at a time The following are the push buttons Take Action Sends the cancel request for the highlighted import or export operation Cancel Exits from the...

Page 230: ...protocol called Simple Network Management Protocol SNMP to send alerts called SNMP traps over a TCP IP LAN network to one or more SNMP monitoring stations These monitoring stations along with other cu...

Page 231: ...volume movement etc In order to receive UNSOL messages the 3494 must be online and it must have at least one host All UNSOL messages are located in the UNSOL message section See UNSOL Library Manager...

Page 232: ...be configured The Library Manager code will automatically configure the standby Library Manager when the standby Library Manager becomes active Only the Active Library Manager will send trap messages...

Page 233: ...daemon is running when you select Activate Changes the library manager will kill it and restart the daemon with the new changes OS 2 Version 4 0 For OS 2 version 4 0 the SNMP HRMCNFIG program is used...

Page 234: ...me selectable all SNMP features can be used Deleting a Destination 1 Highlight the SNMP trap destination that you want to delete in the list box 2 Select the Delete push button 3 Select OK when done S...

Page 235: ...Make sure that the SNMPD process is running 2 Make sure that the monitor station can be pinged from a Service Window If the monitor station cannot be pinged then there is a network configuration probl...

Page 236: ...nager Trap Type Each Library Manager Trap Type contains a unique set of traps each with its own format This field allows the programmer to determine which Library Manager Trap Type message was sent Re...

Page 237: ...e to the foreground use the Ctrl Esc keys to bring up the Window List Select the SNMPTEST program Use the program to generate the required SNMP traps and when done exit the SNMPTEST program and close...

Page 238: ...s VTS 2 Certain versions of OS 2 trap if the overall SNMP message is over 132 bytes in length To prevent this trap the Library Manager software checks to see if the SNMP trap message is longer than 13...

Page 239: ...19 Volser Rack Cell An unexpected volser A was left in high capacity output rack cell B 20 The convenience I O station door is open 21 The convenience I O station door is open 22 Volser Volser A coul...

Page 240: ...45 Volser Rack Cell Volser A cannot be removed from cell B 46 Volser Rack Cell Volser A cannot be removed from high capacity station cell B 47 Device Device A has failed A service call is required 48...

Page 241: ...l is required 64 Dual Write has failed A service call is required 65 Volser Slot Rack Cell An Error occurred for cartridge A during insert from CIO slot B to cell C 67 Volser Eject failed for volser A...

Page 242: ...available by a VTS 113 VTS A VTS does not have enough available physical drives to continue operation 114 Volser VTS A VTS attempted unsuccessfully to eject a stacked volume A during disaster recovery...

Page 243: ...Change SNMP Trap This message indicates that the Library Manager has added one or more cartridges into the insert category The format for the Category State Change Library Manager SNMP Trap message i...

Page 244: ...ing All Convenience Input Stations Empty 2 Param B It will be one of the following 1 IO indicating Open Input Door 2 Param C It will be one of the following 1 OE indicating All Convenience Output Stat...

Page 245: ...taserver that generated the SNMP trap message Mode It will be one of the following v AUTO v PAUSE v MANUAL State It will be one of the following v ONLINE v OFFLINE Degraded It will be one of the follo...

Page 246: ...ber UNSOL 14 Exception Code Volser Category ERA Message Library Sequence Number Unique Library Sequence Number of the 3494 Tape Dataserver that generated the SNMP trap message Exception Code It will b...

Page 247: ...This will be one of the following v A Device becoming available v U Device going unavailable Modifier Additional information not currently supported First Errorcode Additional information not currentl...

Page 248: ...fit on the pages of this document In this example a BDDD CHECK1 with modifier 230 occurred on C2444 3494 Tape Dataserver Errorcode The errorcode will be a hexadecimal value between 0 and 0xFFFF Modif...

Page 249: ...issued to the virtual drives in a Virtual Tape server continue to be processed by the library automatically and are not included in the actions displayed for operator processing If in order to satisf...

Page 250: ...99 2 Verify that the 3494 is Online If Offline choose Online and confirm the selection See Online on page 101 3 Select Manual from the Mode pull down See Manual on page 101 4 Select the Yes push butt...

Page 251: ...hows the wait message When the transition to Manual mode is complete the Manual Mode Terminal pop up window with the Action List screen see Figure 143 on page 230 appears Figure 142 Manual Pending Wai...

Page 252: ...tion List screen F1 Displays instructions for performing Manual mode tasks F3 Hides this pop up window Manual Mode Terminal The Manual Mode Terminal pop up window is hidden but can be retrieved by sel...

Page 253: ...the following Mount Specifies the cartridge volser to be retrieved from a specific storage cell and loaded in a specific tape drive Eject Specifies the cartridge volser to be removed from the library...

Page 254: ...contains a cartridge perform Demounting Cartridges Demounting Cartridges Note Do not place demounted cartridges in the high capacity output facility If the High Capacity I O Facility is defined it ca...

Page 255: ...yed next to each selection Note Only J type media can be inserted into a Virtual Tape Server logical library The function keys for the pop up window are F1 Display the help information for this screen...

Page 256: ...cartridge is inserted in the specified location Also display the Insert Cartridges screen for the next insert Note When you return to the Manual Mode Action List Figure 143 on page 230 and if you ve i...

Page 257: ...m use the up and down arrow keys to move the highlight bar to the desired action item b Confirm the highlighted action item by pressing the Enter key Note Be sure to confirm each ejected cartridge aft...

Page 258: ...reen of the library manager 3 Select the error description that best fits the problem Use the up or down arrow keys to highlight the error description See Figure 147 on page 237 4 Press the Enter key...

Page 259: ...f you place the volume in the home cell or verify that the volume is already in the home cell press the Enter key otherwise press the Cancel key F12 4 Return to the Action List screen by pressing the...

Page 260: ...ion on all volsers 9 Select Auto from the Mode pull down The mode change request pop up window is displayed to ask if you want to change the operating mode Select yes to change to Auto mode An Auto Pe...

Page 261: ...t door on the library in front of the cartridge accessor 3 Rotate the picker 1 so the picker is pointing toward the right side of the machine paralleling the rails 3 4 Push the reach assembly 5 out so...

Page 262: ...are used during normal activity That template can be copied or removed and then folded to create a triangular bar shape with the illustration of the keys showing on one face The template can then be...

Page 263: ...ing LAN and the Ethernet LAN The Distributed Console Access Facility DCAF product is installed on the library manager and the remote library manager console when the Remote Library Manager Console fea...

Page 264: ...he remote library manager console and 3494 library communications are integrated v How the names and addresses are used to configure the communications protocol Starting DCAF on the Remote Library Man...

Page 265: ...col 5 Select the workstation name by either of the following a Positioning the pointing device cursor on the required link for example 3494 1 and double clicking with the left pointing device button b...

Page 266: ...he last character are ignored 7 Press the OK push button or click on OK with the left pointing device button When the remote library manager console Distributed Console Access Facility is starting it...

Page 267: ...You can size this window to full screen by placing the pointing device cursor in the right box of the title bar and clicking once with the left pointing device button You can now use the pointing dev...

Page 268: ...brary manager console displays the target library manager screen of each selected library in the network The operator displays the screens by switching between library managers or by displaying them s...

Page 269: ...ou can send operating system hot key combinations to the library manager from the Keystrokes pull down See Figure 159 Figure 159 shows the remote library manager console window with a view of the libr...

Page 270: ...the Keystrokes pull down on the remote library manager console Sending the Alt Esc Command to the Library Manager To send the Alt Esc command to the library manager do the following v Choose Send Alt...

Page 271: ...ession state is the current state of the session between the remote library manager console and the library manager workstations Both workstation users can change the session While the remote library...

Page 272: ...ion state do the following v Choose the Session pull down and the action to change the session state v Press one of the following shortcut keys associated with the action to change the session if the...

Page 273: ...ssion is established The remote library manager console monitors watches the activity of the library manager The remote library manager console user sees the library manager display but the library ma...

Page 274: ...nting device position is within the remote library manager console session window Note The pointing device displayed on the remote library manager console may not be the same as on the library manager...

Page 275: ...e Services pull down on the remote library manager console The File Transfer Utility window appears 2 Type the path and the file name of the source file If the path is not specified the drive and dire...

Page 276: ...e library manager keyboard is now operational Attention Do not close this window If you CLOSE this window instead of MINIMIZING it remote console access to the library manager will be disabled until t...

Page 277: ...password do the following steps 1 If you have an active session take control at the library manager by pressing Alt T and the DCAF Target window will appear See Figure 164 2 From the Options menu sel...

Page 278: ...e or lowercase letters A Z v Digits 0 9 v Embedded blanks blanks after the last character are ignored 6 Type the new password again after Verify new password 7 Click on the Change push button A messag...

Page 279: ...brary manager are ignored As you move a window with the pointing device from the remote library manager console if you drag a window of the library manager so high that its top goes out of the visible...

Page 280: ...258 Magstar 3494 Tape Library Operator Guide...

Page 281: ...nformation on how to identify problems what is their significance to continuing operations in the library and what actions to take for recovery Several symptoms indicate that a problem occurred with t...

Page 282: ...that a problem has occurred is a host console message The following topic describes what actions to take based on specific console messages Failure and Exception Condition Reporting Failures or except...

Page 283: ...y manager Host tape operations or short jobs may have to be resubmitted and operator actions from the Library Manager console may require restart When a failure occurs in the library manager from eith...

Page 284: ...olled from the remote console v Mode changes which show Pending for an excessive length of time v Error recovery in progress Dual Library Manager Configuration v Switching to active library manager di...

Page 285: ...nter the Auto Online mode go to Library Manager Action The Library Manager Recovers DFSMS MVS Environment Note This action takes approximately 20 minutes Dual Library Manager Configuration For a dual...

Page 286: ...tely 10 minutes See Figure 167 2 Contact the service representative to repair the failed library manager The failed library manager may recover from the failure and become available as the standby lib...

Page 287: ...the DFSMS command to eject the volsers needs to be reissued This completes the DFSMS recovery procedure The library subsystem should now be ready for submission of tape jobs Note Any tape job that abe...

Page 288: ...Environment Start the Library Manager and Host Recovery Procedure MVS BLTS Environment Follow each step of the following procedure without deviation Library Manager Action Library Manager Recovery Be...

Page 289: ...uto Online mode This may take up to 20 minutes to reinitialize 2 If the failure occurred while inserting cartridges into the high capacity I O facility do not remove the cartridges Leave the cartridge...

Page 290: ...U xxx2 2 Redrive the mount for each tape drive showing MTP mount pending by issuing either of the following commands v From TSO terminals issue the TSO library mount command LIBRARY MOUNT UNIT unit VO...

Page 291: ...n manual mode are failed resulting in this message Any subsequent audit requests issued to the library will also fail and result in this message When the library has returned to auto mode resubmit the...

Page 292: ...service representative CBR3728I Volume volser in use in library library name Already mounted Mount pending Eject in progress Eject pending Export in progress A request for a library operation with vol...

Page 293: ...previously unavailable is now available The device was made available through the library manager console Vary the device online from the host system console to make it available for allocation CBR37...

Page 294: ...manager operator console The library manager continues to accept orders from the host and instructs the operator to manually perform the functions that are normally done automatically such as volume...

Page 295: ...sts that have already been accepted by the library manager are completed normally No other requests are accepted 1 Determine why the library manager was placed in the offline state 2 If a repair actio...

Page 296: ...perations continue with the primary database Contact your service representative CBR3769I Misplaced volume volser found in library library name Library library name found volume volser which had previ...

Page 297: ...library the volume belongs in using interactive storage management facility ISMF tape volume list application and place the volume in the convenience input station of that library 4 Clear the item fro...

Page 298: ...t to eject the volume from the library and apply a new cartridge external label if it has not already been ejected 2 Place the cartridge in the convenience input station 3 Clear the item from the Inte...

Page 299: ...1 Determine why the library manager is Offline 2 Place the library manager in the Online state Enclosure doors Closed should be indicated showing normal operation Open indicates that one or more doors...

Page 300: ...e to teach the system or make the Convenience Input Output Station available Convenience I O Mode Insert or Import should be indicated Unknown implies that an error has occurred while attempting to de...

Page 301: ...not change to OK contact your service representative Intervention None should be indicated Required shows that the operator must resolve one or more conditions Depending on the condition some or all...

Page 302: ...ssage For each volume in the library flags in the database indicate status or an exception condition Figure 169 shows a summary of the volume status Table 14 on page 281 lists the problem scenarios fo...

Page 303: ...gripper cannot get the volume to the left of the unseated volume 8 Return the library to Auto mode 9 Resubmit the library request or job after the inventory update is complete Specific Misplaced Volum...

Page 304: ...from that library and place it in the Convenience Input Output Station of the library with the original error Using the Whole Queue Window When trying to determine why a particular library operation i...

Page 305: ...upporting software publications to determine operator notification methods To determine the cause of an intervention required condition and the steps required for its resolution the operator selects t...

Page 306: ...be re inserted and an eject should be issued from the host 8 Place the cartridge in the convenience I O station 9 Close the enclosure 10 Place the library system in auto mode 11 A service call may be...

Page 307: ...ed in the library 5 Close the enclosure door 6 Place the library system in auto mode Message Gripper failure on gripper x Probable Cause Gripper x has repeatedly failed to release a cartridge Service...

Page 308: ...the convenience I O station 1 Remove all cartridges from the convenience I O station 2 This condition cannot be cleared by selecting it from the list of actions Instead this condition is cleared auto...

Page 309: ...ved from the high capacity facility cell yyyy Probable Cause The cartridge accessor tried several times to remove cartridge xxxxxx from the high capacity facility but failed This could be due to a pro...

Page 310: ...ber 1 Place the library system in pause mode 2 Open the appropriate enclosure door 3 Remove the cartridge from the high capacity facility 4 Determine why the cartridge is a duplicate and take correcti...

Page 311: ...Message An invalid volser xxxxxx was left in the convenience I O station Probable Cause During an insert operation the vision system read the external volume serial number label on the cartridge and...

Page 312: ...ermine where the cartridge belongs and take corrective action Message A cartridge or cartridge label located at cell yyyy is upside down Probable Cause During an inventory or inventory update operatio...

Page 313: ...sage An invalid media volser xxxxxx has been ejected to the convenience I O station Probable Cause During an inventory or inventory update operation the media type label of a cartridge has a media typ...

Page 314: ...ntervention Required Conditions relating to data cartridges Intervention Required Condition Resolution Actions Message Damaged volser xxxxxx ejected to the convenience I O station Probable Cause Durin...

Page 315: ...te enclosure door 3 Remove the cartridge from the high capacity facility 4 Inspect the cartridge s home cell for damage or blockage 5 Close the enclosure door 6 Place the library system in auto mode 7...

Page 316: ...es 1 Remove the cartridge from the convenience output station 2 Check if the volser on the cartridge is included in the range s of volsers defined for cleaner cartridges using the Cleaner Masks item f...

Page 317: ...vice select Unload from the Options Menu and press Enter Remove the cartridge 6 If unable to remove cartridge call your service representative 7 Close the enclosure door 8 Place the library system in...

Page 318: ...ther stacked volumes 1 Remove the cartridge from the convenience I O station 2 Notify your system administrator 3 If the cartridge is still within a warranty period and damaged logical volumes are no...

Page 319: ...r damage and relabel if necessary 4 Place the cartridge in the convenience I O station Message Orphaned logical volume xxxxxx found Probable Cause During a check of the Virtual Tape Server database a...

Page 320: ...any newly added stacked volumes on the hour Message During the disaster recovery process a stacked volume xxxxxx and has been ejected VTS z Probable Cause During the disaster recovery process Virtual...

Page 321: ...S attempted unsuccessfully to eject a stacked volume xxxxxx during disaster recovery VTS z Probable Cause During processing of a physical volume during disaster recovery the VTS subsystem determined t...

Page 322: ...lled from a physical volume The mount of the physical volume failed because it was not found in the physical storage cell indicated in the library manager inventory 1 Refer to Using the Search Databas...

Page 323: ...in Read Only status with a reason code of yyyyy VTS z Probable Cause During a prior read or write operation with the volume recall of a logical volume copying of a virtual volume or routine reclamatio...

Page 324: ...ssumes that only a subset of them are undamaged after the event Although the recovery process is initiated by a service representative there are some customer related actions that are necessary before...

Page 325: ...volumes Depending on the following conditions some customer data and logical volumes may not have been recovered v The stacked volumes containing the latest database backups were destroyed Any change...

Page 326: ...304 Magstar 3494 Tape Library Operator Guide...

Page 327: ...ing normal application activity The next template can be copied or removed and then folded to create a triangular bar shape with the illustration of the keys showing on one face The template can then...

Page 328: ...l l d o w n m e n u G o t o a n d f r o m t h e p u l l d o w n m e n u C o m m o n l y u s e d k e y s F 1 F u n c t i o n k e y s F 2 F 3 A l t F 4 A l t F 5 F 6 A l t F 7 A l t F 8 F 9 F 11 F 1 2 G...

Page 329: ...completion of the Export operation the VTS will write status file records for each of the logical volumes listed in the Export List file indicating the processing results The Import List Volume is an...

Page 330: ...ecked 11 20 VTOC Pointer Retained Not checked 21 34 Reserved Retained Not checked 35 36 Tape Recording Technique Retained Not checked 37 40 Reserved Retained Not checked 41 50 Owner Name and Address C...

Page 331: ...logical volume to be exported The VTS will use six characters to identify the volser starting with the first non blank character and continuing until six non blank characters have been found Valid cha...

Page 332: ...e 2 Table 35 on page 313 Tape Mark Table 29 Export Status File Length Name Description 80 Data Set Header 1 Table 32 on page 312 80 Data Set Header 2 Table 33 on page 312 Tape Mark 80 Export Status Fi...

Page 333: ...atus Code 01 1E 24 or 25 the bytes 0 12 are defined as follows 0 12 List File Record data When a status code of 01 1E or 24 is indicated the Export or Import List File record could not be processed Th...

Page 334: ...2 Label Identifier Contains HDR 3 Label Number Contains 2 4 Record Format Retained Not checked 5 9 Block Length Must be equal to the Record Length for the Export List File Import List File and Status...

Page 335: ...79 Reserved Retained Not checked Table 35 EOF2 Bytes Description Use 0 2 Label Identifier Contains EOF 3 Label Number Contains 2 4 Record Format Retained Not checked 5 9 Block Length Must be equal to...

Page 336: ...e 313 80 End of File 2 Table 35 on page 313 Tape Mark Table 38 Import List File Identifier Bytes Name Description 0 10 Title Text IMPORT LIST 11 Field Delimiter Blank character 12 13 Version 01 14 Bla...

Page 337: ...written with a Status Code of X 1E and with the first 13 bytes of the list record Field Delimiter Comma character required if an import option other than blank is specified Import Option This field c...

Page 338: ...16 byte field is not checked or used by the control unit 33 79 Retained Not checked This field is not checked or used by the control unit Status Codes in Status File After the completion of an Export...

Page 339: ...to processing the volume Determine why the operation was canceled and retry it Status Code 03 Status Text Canceled Library request Probable Cause The volume could not be exported or imported because...

Page 340: ...bable Cause Processing for the Exported Stacked Volume not allowed The Exported Stacked Volume specified in the import list is in the library but is not assigned to the Import category 1 Use the tape...

Page 341: ...ch encountered the non recoverable error Status Code 12 Status Text Duplicate volume in list Probable Cause For Export the Export list has more than one entry of a logical volume to be exported The lo...

Page 342: ...imported because the library has reached the maximum number of logical volumes it can support 1 Export or delete enough logical volumes from the library to provide room for the needed imported volume...

Page 343: ...in the VTS subsystem The most likely reason is that the logical volume has never been used in the VTS prior to it being specified for export Check the logical volume s record in the tape management sy...

Page 344: ...rted because its fragment file in the Tape Volume Cache could not be read For Import the logical volume could not be imported because its fragment information could not be read from the Exported Stack...

Page 345: ...error during export processing Call an IBM Service Representative Status Code 21 Status Text Terminated out of scratch Probable Cause The logical volume could not be exported or imported because the o...

Page 346: ...he operation Status Code 25 Status Text Import Option Invalid record NNNNN Probable Cause The Import Option field of the record NNNNN was not all blanks SCRATCH or INITIALIZE 1 Examine the first thirt...

Page 347: ...ry Probable Cause For Export the logical volume is currently assigned to the insert category Volumes in the insert category have not been accepted by a host and cannot be exported 1 Check host systems...

Page 348: ...es associated with the container volume and build RMM CHANGEVOLUME commands for each volume Use the command RMM SEARCHVOLUME VOLUME OWNER LIMIT CONTAINER container_volser CLIST RMM CV CONTAINER FORCE...

Page 349: ...MPLETED FOR DESTINATION XXXXXXXXXXXXXXXX This message is generated when the VTS has completed processing the logical volumes for a specific destination including the host purging of the exported logic...

Page 350: ...n inactive for a period of 60 continuous minutes Action Perform analysis of the Status File on the Export List volume and reissue the Export operation E0012 FRAGMENTS FOR STACKED VOLUME XXXXXX NOT DEL...

Page 351: ...OLUMES TO STACKED VOLUMES This message is generated when the VTS has completed the copy of logical volumes to VTS stacked volumes allowing the continuing process of copying to the Exported Stacked Vol...

Page 352: ...ort operation Action None status only I0005 Reserved I0006 Reserved I0007 Reserved I0008 Reserved I0009 IMPORT PROCESSING WAITING FOR HOST RESPONSE This message is generated every 10 minutes when ther...

Page 353: ...me and reissue the Import operation if necessary Export Import List Volumes Failure Reason Text If the VTS subsystem was unable to process the Export or Import list volume the host generates message C...

Page 354: ...IC field did not convert to ASCII correctly Check JCL which prepared the Import Export List Volume Volume Label incorrect Label Identifier The characters VOL1 were not found in the Label Identifier an...

Page 355: ...d Length mismatch The Block Length and Record Length fields of HDR2 or EOF2 are not equal in the File and Record indicated Check JCL which prepared the Import Export List Volume File Record record is...

Page 356: ...signed to the Insert category and the volume serial number does not fall within a range defined for VTS stacked volumes Resultant Library Action The library will assign the volume to the Insert catego...

Page 357: ...ry manager console Manage Import Volumes pop up window to move the Exported Stacked Volumes out of the Import category See Figure 130 on page 204 Once they are moved out of the Import category one of...

Page 358: ...336 Magstar 3494 Tape Library Operator Guide...

Page 359: ...s The furnishing of this document does not constitute or imply a grant of any license under any patents patent applications trademarks copyright or other rights of IBM or of any third party or any rig...

Page 360: ...d operation Industry Canada Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equip...

Page 361: ...is is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Canada This Class A digital apparatus meets...

Page 362: ...n performing any of the tasks in this book The operator should know the location and how to use the switches and controls on the IBM 3494 Tape Library Safety Characteristics The front doors on the lib...

Page 363: ...sion system barrier door Used by service personnel to separate the service bay from the main aisle of the 3494 This allows for concurrent service to the accessor and the associate hardware C cartridge...

Page 364: ...al operation one library manager is the active library manager and the other library manager is the standby library manger dump To record data at a particular instant for the purpose of safeguarding o...

Page 365: ...ion of tape cartridges monitors performance issues commands to the hardware displays status and performs other functions It communicates with host systems through the Library Attachment Facility in ea...

Page 366: ...ing on a radio button causes that choice to be selected and all others in its group to be de selected remote library manager console The remote library manager console permits the 3494 library manager...

Page 367: ...d tape library and are not recorded as part of the automated library s inventory transient mount See mount from input station transmission control protocol TCP A form of LAN communications protocol tr...

Page 368: ...ation protocol vision system A Class II laser bar code reader used to identify tape cartridge labels and other features in the 3494 volser Volume serial identifier The physical label on the cartridge...

Page 369: ...ume 48 cell location 24 changing modes auto 100 manual 101 pause 100 password 200 characteristics operational 41 safety 340 CHECK 1 condition 261 clean schedule panel controls 156 cleaner cartridge ej...

Page 370: ...sitions 73 informational states 67 initial cartridge installation 58 volume inventory upload 59 insert logical 153 164 insert logical status 165 inserting cartridges in Auto mode 77 in Manual mode 232...

Page 371: ...e selection 103 Online selection 101 operating procedures advanced 85 259 operating procedures continued basic 75 85 Manual mode 230 operational characteristics 41 informational 67 informational trans...

Page 372: ...on 261 informational 67 states continued operational 65 relationship between modes and states 68 volume 52 status pull down 109 storage cartridge capacity 25 cartridge cells 24 reserved cartridge cell...

Page 373: ...84 V volser ranges 153 162 volser validity checking 52 volume categories 48 cleaner masks 158 172 initial inventory upload 59 reviewing unknown locations 235 states 52 VTS category attributes 153 167...

Page 374: ...352 Magstar 3494 Tape Library Operator Guide...

Page 375: ...y Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks...

Page 376: ...n Development Department GZW 9000 South Rita Road Tucson AZ 85775 4401 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 377: ......

Page 378: ...IBMR Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber GA32 0280 09...

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