IBM THINKPAD 365C/CD (2625) Hardware Maintenance Manual Download

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ThinkPad 365 (2625)

Read This First

. . . . . . . . . . . . . . . . . . 27

What to Do First

. . . . . . . . . . . . . . . . 28

General Checkout . . . . . . . . . . . . . . . . .

Memory Checkout . . . . . . . . . . . . . . .

Keyboard/Auxiliary Input Device Checkout

. . . . 33

TrackPoint III Checkout

. . . . . . . . . . . . 34

Audio Card Checkout

. . . . . . . . . . . . . 34

Diskette Drive Checkout

. . . . . . . . . . . . 34

Power Systems Checkout

. . . . . . . . . . . 35

Power Management Features

. . . . . . . . . 38

Setup Utility . . . . . . . . . . . . . . . . . .

Symptom-to-FRU Index . . . . . . . . . . . . . .

Beep Symptoms . . . . . . . . . . . . . . . .

No Beep Symptoms

. . . . . . . . . . . . . . 43

Error Messages . . . . . . . . . . . . . . . .

LCD Related Symptoms

. . . . . . . . . . . . 46

Keyboard/TrackPoint Related Symptoms

. . . . 47

Indicator Related Symptoms

. . . . . . . . . . 47

Power Related Symptoms

. . . . . . . . . . . 47

Audio Related Symptoms

. . . . . . . . . . . 48

Peripheral Device Related Symptoms

. . . . . . 48

Other Symptoms . . . . . . . . . . . . . . . .

Intermittent Problems

. . . . . . . . . . . . .

Undetermined Problems . . . . . . . . . . . .

Related Service Procedures

. . . . . . . . . . . . 50

System Status Indicators

. . . . . . . . . . . . 50

I/O Status Indicators

. . . . . . . . . . . . . . 50

How to Run Diagnostics

. . . . . . . . . . . . 51

Diagnostic Test Programs

. . . . . . . . . . . . . 52

Error Messages . . . . . . . . . . . . . . . .

Return Codes . . . . . . . . . . . . . . . . .

Using the Diagnostics Test Programs

. . . . . . . 54

Viewing the Test Groups

. . . . . . . . . . . . 55

Stopping the Tests

. . . . . . . . . . . . . . . 56

System Key Combinations

. . . . . . . . . . . 57

External Keyboard Key Combinations

. . . . . . 57

Product Overview (365C, CD, CS, CSD)

. . . . . . 58

Product Overview (365E, ED) . . . . . . . . . . .

FRU Removals and Replacements

. . . . . . . . . 60

1010 Rear Connector Door

. . . . . . . . . . 61

1015 Foot

. . . . . . . . . . . . . . . . . .

1020 Battery Pack

. . . . . . . . . . . . . .

1030 SO-DIMM/Memory Board

. . . . . . . .

1040 Hard Disk Drive

. . . . . . . . . . . . . 64

1050 Keyboard Unit . . . . . . . . . . . . . .

1055 Mylar Cover . . . . . . . . . . . . . . .

1060 Processor Card . . . . . . . . . . . . .

1065 LCD Inverter Card

. . . . . . . . . . . . 69

1068 LCD Panel

. . . . . . . . . . . . . . .

1070 LCD Assembly

. . . . . . . . . . . . .

1080 Sound Card . . . . . . . . . . . . . . .

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Summary of Contents for THINKPAD 365C/CD (2625)

Page 1: ...385 2635 ThinkPad 560 2640 ThinkPad 760C CD 9546 ThinkPad 760E ED 9546 ThinkPad 760L LD 9546 ThinkPad 760EL ELD 9547 ThinkPad 760XL 9546 ThinkPad 760XD 9547 SelectaDock 3547 S82G 1503 05 IBM Mobile S...

Page 2: ......

Page 3: ...S82G 1503 05 IBM Mobile Systems Hardware Maintenance Manual Volume 3 ThinkPad Computers March 1997 We Want Your Comments Please see page 611 IBM...

Page 4: ...erein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time Thi...

Page 5: ...product specific parts information The Common Devices Checkout section provides procedures for testing the devices that are commonly attached to ThinkPad computers The Miscellaneous Information sectio...

Page 6: ...700 9552 HMS 42G2016 S42G 2016 ThinkPad 700 9552 HMR 42G2015 S42G 2015 ThinkPad 700C 9552 HMS 42G2022 S42G 2022 ThinkPad 700C 9552 HMR 42G2021 S42G 2021 ThinkPad 720 720C 9552 HMS 61G1193 S61G 1193 Th...

Page 7: ...ad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G2017 S42G 2017 ThinkPad 700C 9552...

Page 8: ...vi IBM Mobile Systems ThinkPad HMM Volume 3...

Page 9: ...5C CD CS CSD 2625 84 Parts Listing 365E ED 2625 87 ThinkPad 365X 365XD 2625 91 Read This First 93 Checkout Guide 96 Symptom to FRU Index 106 Related Service Procedures 117 Product Overview 365X 365XD...

Page 10: ...725 ASM P N 46H5723 472 Locations 478 Parts Listing 760 9546 9547 483 LCD Parts List 520 ThinkPad SelectaDock Docking System 547 Read This First 548 General Preparation 550 Checkout Guide 551 Printer...

Page 11: ...Do You Need Technical References 612 Problem Determination Tips 613 Phone Numbers U S and Canada 614 Notices 616 Contents ix...

Page 12: ...x IBM Mobile Systems ThinkPad HMM Volume 3...

Page 13: ...r Messages 7 How to Read POST Error Messages 7 Safety Notices Multi lingual Translations 8 Safety Information 15 General Safety 15 Electrical Safety 16 Safety Inspection Guide 17 Handling Electrostati...

Page 14: ...16M 125M ThinkPad 355C 2619 486SX 33 4M 16M 125M 2619 486SX 33 4M 16M 250M ThinkPad 355Cs 2619 486SX 33 2M 16M 170M 2619 486SX 33 2M 16M 250M ThinkPad 360 2620 486SX 33 4M 16M 170M 2620 486SX 33 4M 16...

Page 15: ...0 9552 307 486SLC 25 50 4M 16M 120M 9552 308 486SLC 25 50 4M 16M 160M ThinkPad 720C 9552 30J 486SLC 25 50 4M 16M 160M ThinkPad 730T 2524 486SLC2 25 4M 12M 0M 2524 486SLC2 25 4M 12M 60M ThinkPad 750 95...

Page 16: ...7 Pentium 100 8M 80M 810M 9547 Pentium 100 8M 80M 1 0G 9547 Pentium 100 8M 80M 1 2G 9547 Pentium 120 8M 80M 810M 9547 Pentium 120 8M 80M 1 0G 9547 Pentium 120 8M 80M 1 2G 9547 Pentium 133 8M 80M 810M...

Page 17: ...h diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB Ex...

Page 18: ...xpense If you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a system board If you...

Page 19: ...error codes being displayed If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error m...

Page 20: ...user un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird mu sichergestellt werden da keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use vergessen w...

Page 21: ...geladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beacht...

Page 22: ...setzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz fals...

Page 23: ...er 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die...

Page 24: ...chen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die bet...

Page 25: ...burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler...

Page 26: ...face Die Stromzufuhr mu abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU...

Page 27: ...he customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from w...

Page 28: ...ug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits o...

Page 29: ...l accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in id...

Page 30: ...ternal ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious...

Page 31: ...ent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free wor...

Page 32: ...AUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimen...

Page 33: ...e evite exposi o direta com o feixe de luz Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstra...

Page 34: ...h the size and shape of the screws used in the computer you are servicing A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass...

Page 35: ...chart below to match the size and shape of the screws used in the computer you are servicing R Y T V U W S X Brass Black Brass Black Black Black Brass Brass AA BB DD Z CC EE FF Silver Black Black Blac...

Page 36: ...the size and shape of the screws used in the computer you are servicing GG QQ JJ SS KK TT MM WW HH RR LL UU NN XX PP Silver Silver Silver Silver Black Black Black Black Brass Brass Brass Brass Brass...

Page 37: ...s 48 Intermittent Problems 48 Undetermined Problems 49 Related Service Procedures 50 System Status Indicators 50 I O Status Indicators 50 How to Run Diagnostics 51 Diagnostic Test Programs 52 Error Me...

Page 38: ...LED IR Board 77 1140 System Board 78 1150 PCMCIA Assembly 80 Locations 81 System Front View 81 System Rear View 82 System Board Switch Settings 83 Memory Board Switch Settings 83 Parts Listing 365C CD...

Page 39: ...because of a single un reproducible failure Single failures can occur from a variety of reasons that have nothing to do with a hardware defect such as electrostatic discharge or software errors FRU r...

Page 40: ...broken pins or connectors caused by excessive force Damage caused by liquid spilled onto the system Damage caused by improperly inserting a PCMCIA card or installation of an incompatible card Damage d...

Page 41: ...n the adapter or device has more than one FRU the error code could be caused by either FRU Before replacing multiple FRUs try removing or exchanging each FRU one by one in the designated sequence to s...

Page 42: ...er on page 36 Audio Card Audio Card Checkout on page 34 Battery Pack Checking the Battery Pack on page 37 Configuration is not the same as the installed devices How to Run Diagnostics on page 51 Diske...

Page 43: ...ently See the following table for the available memory size of each card System Board 8MB Memory Board Optional SO DIMM Extended Memory Switch Setting 640KB 8MB 0 7168KB 1 2 3 4 OFF 4 11264KB 1 2 3 4...

Page 44: ...flash memory update is required for new versions When Updating Flash Memory During the flash update do not Power off the computer Disconnect the AC Adapter Remove the battery Lift the keyboard Press a...

Page 45: ...kPad 365 Advanced Diagnostics Diskette into drive A 3 Power on the computer 4 Follow the instructions on the screen and proceed to the Main Menu Allow two to four minutes for the diagnostic programs t...

Page 46: ...keyboard cables Replace the keyboard Replace the keyboard card Replace the system board Audio Card Checkout Do the following to run the audio tests Go to a DOS full screen press Ctrl Alt F11 to access...

Page 47: ...Select Exit If the drive is attached through a Port Replicator and the test detects errors move the drive to the computer s diskette drive connector directly and test it again If an error occurs repla...

Page 48: ...es not turn on check the power cord of the AC Adapter for correct continuity and installation If the operational charge does not work go to Checking Operational Charging on page 37 Use the following p...

Page 49: ...pack will charge to 100 of its capacity This protects the battery pack from being over charged or having a shortened life Before you perform the following procedure be sure you have the correct batte...

Page 50: ...r auto standby enabled by the feature utility Events that cause exiting or resuming of standby mode Resume Any key operation Ring wakeup if enabled Suspend Mode When in suspend mode the following in a...

Page 51: ...end mode Resume The LCD is opened Resume Real time clock alarm signaled Resume Ring indicator RI signaled by serial or PCMCIA device Resume Any keyboard key is pressed Exit Timer conditions are satisf...

Page 52: ...he computer state then enters the suspend mode Port Replicator Power Overload If power shut downs occur intermittently when using a port replicator suspect an over current problem Some devices use mor...

Page 53: ...oms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Beep Symptom FRU Action 1 1 3 CMOS write read test in progress or failure 1 Run Se...

Page 54: ...er test in progress or failure 1 System Board 2 Keyboard 3 Keyboard Card 3 3 1 Slave DMA register test in progress or failure 1 System Board 3 3 4 Screen memory test in progress or failure 1 System Bo...

Page 55: ...4 4 2 Parallel port test in progress or failure 1 System Board 4 4 3 Math coprocessor test in progress or failure 1 Processor Card 2 System Board No Beep Symptoms Symptom Error FRU Action No beep duri...

Page 56: ...rd Disk Hard disk failure press F1 to retry boot or may also say press F2 for Setup Utility 1 Check drive selection in setup 2 Hard Disk F2 to enter ROM based SETUP 1 Run Setup Utility 2 Verify Config...

Page 57: ...on Retry 2 System Board Time of day not set run SETUP program 1 Run Setup Utility Timer 2 failure 1 System Board Unexpected HW interrupt at address Type R eboot other keys to continue Hardware problem...

Page 58: ...ems can cause viewing concerns The LCD should be replaced if the number of missing or discolored or lighted dots in any colored background is 21 or more Symptom Error FRU Action LCD backlight not work...

Page 59: ...ystem runs correctly 1 Reseat the status indicator cable 2 Status Indicator 3 System Board Battery power status indicator blinks from green yellow to orange 1 Check that a correct battery is installed...

Page 60: ...list and the problem remains see Undetermined Problems on page 49 Symptom Error FRU Action Errors occur only when Port Replicator is used 1 See Port Replicator Checkout on page 597 PCMCIA slot pin is...

Page 61: ...ound replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to external connectors c Printer mouse and other external devices d Battery pack e Hard di...

Page 62: ...arged Amber 1 minute or less of battery power left Green Battery charging Off Battery charged Battery must be installed for proper reading Amber PC card in use Amber Diskette drive in use Amber Hard d...

Page 63: ...sponses Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette Attention The Advanced Diagnostics Diskette Version 1 0 supports all ThinkPad 365C CD CS CSD E and ED models However this diskette re...

Page 64: ...test Options When selected displays a menu of test preferences log results and save script options System info When selected displays a menu with selections for system information Reports When selecte...

Page 65: ...inds a hardware problem Software Generated Error Messages Displayed if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer...

Page 66: ...g keys to maneuver throughout the test programs Additional functions are available in the Module Tests screen and the Test Group screen using the following keys Keys Action Enter Select an item run th...

Page 67: ...365 Advanced Diagnostics Diskette before using the following instructions 1 Power off the computer 2 Insert the IBM ThinkPad 365 Advanced Diagnostics Diskette into drive A 3 Power on the computer 4 F...

Page 68: ...ove to the highlighted bar to the test you want to run 2 Press Enter to run the test Note The results of the test appear in the lower right hand Test Log window Also if you enabled Test Logging the re...

Page 69: ...Fn F8 Toggles normal reverse video Fn F12 Hibernation mode invocation Fn PgUp Speaker enable Fn PgDn Speaker disable External Keyboard Key Combinations The following table shows the external keyboard...

Page 70: ...6 colors VGA 640 x 480 resolution Brightness control Contrast control DSTN Only Diskette Drive 1 44MB 3 5 inch Removable 1 44MB 3 5 inch 3 Mode Japan Hard Disk Drive 2 5 Inch Removable 340MB Hard Disk...

Page 71: ...MB Video RAM TFT or DSTN LCD color supports from 256 up to 65 536 colors VGA 640 x 480 resolution Brightness control Contrast control DSTN Only Diskette Drive 1 44MB 3 5 inch removable 1 44MB 3 5 inch...

Page 72: ...dure and follow any notes that pertain to replacement See Locations for internal cable connections and arrangement information When replacing a FRU use the correct screw size as shown in the procedure...

Page 73: ...own on the center of the door to remove it 1015 Foot To replace the foot Align the foot in the open position with one pivot pin in its hinge in the cover base Press the other pivot pin into position b...

Page 74: ...sconnect the AC Adapter Open the computer Release the keyboard latches and raise the keyboard Be careful the computer does not fall over backwards as you remove the battery 1 2 62 IBM Mobile Systems T...

Page 75: ...1030 SO DIMM Memory Board Battery Pack 1020 To remove the optional SO DIMM release the latches as shown then remove the SO DIMM card ThinkPad 365 2625 63...

Page 76: ...nsitive to physical shock Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on...

Page 77: ...ion During removal and replacement procedures pay special attention to the LCD Suspend Switch 2 Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover Procedure continu...

Page 78: ...rtant When replacing the keyboard check that the three cables are clean and inserted straight and fully into the connectors Test all keyboard keys before returning the computer to the customer When re...

Page 79: ...ad 365E ED Model mylar cover is secured with screws The following procedure is for ThinkPad 365E ED Models only Battery Pack 1020 Keyboard Unit 1050 1 Remove the two screw as shown 2 Carefully remove...

Page 80: ...1060 Processor Card Battery Pack 1020 Keyboard 1050 Mylar Cover 1055 68 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 81: ...1065 LCD Inverter Card Battery Pack 1020 Note Screws shown above are 8 mm long ThinkPad 365 2625 69...

Page 82: ...1068 LCD Panel Battery Pack 1020 Note Screws shown above are 8 mm long 70 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 83: ...board 1050 Mylar Cover 1055 Attention Make note of the location and placement of ground points and tape Replace tape to its original position Note Screws shown above are 6 mm long Note Screws shown ab...

Page 84: ...Mylar Cover 1055 LCD Assembly 1070 Attention During replacement make sure the microphone A speaker B and sound card C cable connections are correct 3 1 2 A B C A C Note Screws shown above are 6 mm lo...

Page 85: ...ttery Pack 1020 Keyboard 1050 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure that all connectors are properly aligned and seated 3 1 2 Note Screws shown above are 6 mm long T...

Page 86: ...board 1050 Mylar Cover 1055 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure that all connectors are properly aligned and seated 3 1 2 Note Screws shown above are 6 mm long 74...

Page 87: ...1050 Mylar Cover 1055 LCD Assembly 1070 Sound Card 1080 Attention During replacement make sure the DC DC Card connectors are properly aligned with the system board and fully seated 1 2 Note Screws sho...

Page 88: ...Keyboard 1050 Mylar Cover 1055 LCD Assembly 1070 1 Disconnect all attached cable connectors 2 Release the locking tab at the right rear of the keyboard card 3 Remove the keyboard card 2 3 1 4 76 IBM...

Page 89: ...1130 LED IR Board Battery Pack 1020 Keyboard 1050 Mylar Cover 1055 LCD Assembly 1070 1 2 Note Screws shown above are 5 mm long ThinkPad 365 2625 77...

Page 90: ...Board 1110 Keyboard Card 1120 LED IR Board 1130 Attention The system board fits very tightly in the bottom cover Pay special attention to the PCMCIA eject buttons audio connectors and I O connectors w...

Page 91: ...ter 2 Go to a DOS full screen 3 Press Ctrl Alt F11 to access the setup screen 4 Use the arrow keys to select Personalization 5 Press Tab to edit 6 At the Greeting screen type in the required informati...

Page 92: ...0 Hard Disk Drive 1040 Keyboard Unit 1050 LCD 1060 Sound Card 1080 CD ROM 1090 Diskette Drive 1100 DC DC Board 1110 Keyboard Card 1120 LED IR 1130 System Board Assembly 1140 Note Screws shown above ar...

Page 93: ...nd Switch 7 PCMCIA Release Levers 8 PCMCIA Slots 9 Locking Device Keyhole 1 LCD and Keyboard Latch 11 Keyboard 12 Click Buttons 13 CD ROM or Diskette Drive 14 Mechanical CD ROM Eject Button 15 Electro...

Page 94: ...Headphone Jack 6 Power Jack 7 MIDI Joystick Port 8 External Diskette Drive Connector 9 Parallel Connector 1 Infrared IR Port 11 Serial Connector 12 Rear Door 13 External Display Connector 14 External...

Page 95: ...System Board Switch Settings N A IBM 5X86 DX4 75 1 2 3 4 3 6V 3 45V Default 3 4V Memory Board Switch Settings S1 S1 ThinkPad 365 2625 83...

Page 96: ...Parts Listing 365C CD CS CSD 2625 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 84 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 97: ...262 Memory Board Insulated Bracket 10 75H7624 4a 4MB RAM Card SO DIMM 92G7290 4a 16MB RAM Card SO DIMM 92G7296 5 Keyboard Card 41H7436 6 Hard Disk Drive 340MB Hard Disk Drive 02K0485 540MB Hard Disk D...

Page 98: ...ator Base Assembly 41H7457 Replicator Cable Cover 41H7458 Mini Replicator Assembly 75H7528 Miscellaneous Parts Screws Kit CD ROM Removal Pin Washers Hex Nuts Misc Rubber Parts Various Mylar Pieces Key...

Page 99: ...Parts Listing 365E ED 2625 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 ThinkPad 365 2625 87...

Page 100: ...365ED Only LCD Cover Kit Panel Inverter Cable 75H7619 1a LCD Cover Kit 10 4 Inch TFT 365E Only 42H4053 1a LCD Cover Kit 10 4 Inch TFT 365ED Only 75H7579 1b LCD Panel 10 4 Inch TFT 41H7464 1c Inverter...

Page 101: ...TrackPoint Caps 2 IR Lens 41H7432 Plastic Door Bezel Package PCMCIA I O Modem CD ROM FDD Replicator Misc Rubber Parts 75H7574 Flat Plastic Cable Kit DSTN TFT CD ROM Internal FDD 75H7575 Replicator Ba...

Page 102: ...azil 42H3950 Russian 42H3956 Spanish 42H3951 Swiss French 42H3953 Swiss German 42H3952 Swiss French German Combination 75H7562 Turkish 42H3954 United Kingdom 42H3955 United States 41H9789 90 IBM Mobil...

Page 103: ...toms 115 Other Symptoms 115 Intermittent Problems 115 Undetermined Problems 116 Related Service Procedures 117 Status Indicators 117 How to Run the Diagnostics 120 Error Log 121 Diagnostic Error Codes...

Page 104: ...162 Locations 164 Front View 164 Inside View 165 Bottom View 166 Rear View 167 Power On Password Jumper Pads 168 Parts Listing 365X 365XD 2625 170 Model 365X Diskette Drive 170 Model 365XD CD ROM Driv...

Page 105: ...discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log e...

Page 106: ...operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subj...

Page 107: ...for running diagnostic tests and performing service If both supervisor password and hard disk password are set you can enter Easy Setup by pressing the Enter key or power on password at the supervisor...

Page 108: ...ch page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indica...

Page 109: ...latched completely A loose connection can cause error code 195 1 Power off the computer and remove the DIMM from its slot if installed 2 Press and hold the F1 key then power on the computer Hold the...

Page 110: ...he CPU card is called by a diagnostic test by showing FRU code 11 use the following procedure to isolate the problem 1 Run the system board test to verify the symptom This test verifies both the syste...

Page 111: ...o to the Easy Setup screen 2 Select an item with the pointing stick 3 Press either the left or right click button 4 Verify that both buttons work correctly If either the pointing stick or the click bu...

Page 112: ...f the computer 2 Power on the computer 3 All the LEDs in the status indicator panel turn on for a moment soon after the computer is powered on Verify that all indicators turn on correctly If some of t...

Page 113: ...tput voltage at the plug of the AC Adapter cable See the following figure 1 2 16 10 V If the voltage is correct replace the system board If the problem is not corrected go to Undetermined Problems on...

Page 114: ...e Battery Pack Battery charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the battery pack will charge to 100 of its capacity This prot...

Page 115: ...30 K ohm If the resistance is not correct replace the battery pack If the resistance is correct replace the system board Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter...

Page 116: ...e the computer to enter standby mode Standby requested by the Fn key Fn F3 No activity under auto standby enabled by the ThinkPad Features program Events that cause the computer to exit or resume stan...

Page 117: ...essed while operating with ac power Exit Timer timeout conditions are satisfied for entering hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM...

Page 118: ...llowing error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 116 Note For any IBM device not supported by t...

Page 119: ...reen then set the time and date 2 Backup Battery 3 System Board 174 Configuration error Perform Checking the Installed Devices List on page 123 before changing any FRUs 1 Check Device Configuration 2...

Page 120: ...alled unsecured DIMM latches can result in this error Make sure the DIMM is securely seated and fully latched into place 196 Read error occurred in the hibernation area of the HDD 1 Run the hard disk...

Page 121: ...3 System Board 12XX 1201 Serial_B test failure 1 System Board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard Disk Drive 2 System Board 24XX 2401...

Page 122: ...sum error 1 System Board Other codes not listed above 1 Go to Undetermined Problems on page 116 Beep Symptoms Symptom Error FRU Action in Sequence Continuous beeps System Board One beep and a blank un...

Page 123: ...or not on and a blank LCD during POST 1 Go to Power Systems Checkout on page 100 2 System Board 3 Power sources No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card No b...

Page 124: ...ts in any background is 21 or more Symptom Error FRU Action in Sequence No beep power on indicator on and a blank LCD during POST 1 System Board 2 CPU Card LCD backlight not working or LCD too dark or...

Page 125: ...oves automatically or does not work correctly 1 See TrackPoint III Checkout on page 99 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but syste...

Page 126: ...opening or closing the LCD 1 Go to Suspend Mode on page 104 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode suspect th...

Page 127: ...seat the IR unit 4 Run the advanced diagnostic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Other Symptoms Note If you cannot find a symptom or error in...

Page 128: ...r 2 Check the cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devi...

Page 129: ...put Device Checkout on page 98 Status Indicators The system status LED indicators show the current computer status in green and amber using symbols The following shows the location of each symbol and...

Page 130: ...ock Green When on indicates the numeric keypad on the keyboard is enabled You enable and disable the keypad by pressing and holding the Shift key Then press the NumLk key 6 Caps Lock Green When on ind...

Page 131: ...al This indicator turns on when the computer is turned on and the computer is not in suspend mode 1 CD ROM Drive Diskette Drive In Use LED Amber 365XD turns on when data is read from a CD in the CD RO...

Page 132: ...anced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen 7 Select Tool to install the tools 8 Select a device press the Spacebar and install the tool Multiple devices can be select...

Page 133: ...Diagnostic Error Codes If an error is detected the following appears Large X on the left side of the device icon Device ID three digit Error code two digit FRU code four digit Exit Restart Start Syste...

Page 134: ...rd 001 System Board 003 Keyboard 007 Math Coprocessor 086 Pointing Device Memory 002 Memory Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 Diskette Drive FDD 2 2 066 External Diskette Drive 0...

Page 135: ...Drive FDD 2 2 Diskette Drive FDD 2 60 1 Reseat the Hard Disk Drive HDD 2 Hard Disk Drive HDD 72 PCMCIA Slot Assembly 90 CD ROM Drive Checking the Installed Devices List If a device is installed but t...

Page 136: ...t Do the following to format the hard disk Warning Make sure the drive address to be formatted is correct This procedure will erase all information on the disk 1 Power off the computer 2 Insert the Th...

Page 137: ...ystem management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reserved F7 LCD CRT displa...

Page 138: ...600 pixel DSTN color LCD 11 3 inch 256 colors 800 600 pixel DSTN color LCD Diskette Drive For 365X built in for 365XD external 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard Disk Drive...

Page 139: ...ation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws spri...

Page 140: ...1010 Rear Connector Door Remove the center latch then remove the rear connector door by flexing it 128 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 141: ...1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed 1 ThinkPad 365X 365XD 2625 129...

Page 142: ...ck insulator sheet as shown in the figures To access the hard disk drive and DIMM slots remove the three screws and raise the middle section of the insulator sheet as shown in the figures The location...

Page 143: ...Step Screw Location Quantity Length 1 Insulator Sheet 2 M3 x 3 mm 2 HDD Bracket 1 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 131...

Page 144: ...1030 DIMM Card If Installed Battery Pack 1020 Lift Insulator Sheet 1025 3 2 1 1 Notch 132 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 145: ...rive Model 365X Note Release the latch at the left side of the diskette drive as shown in the figure at 3 and remove the diskette drive Step Screw Location Quantity Length 1 Diskette Drive 2 M2 x 5 mm...

Page 146: ...ly as shown in the figure Do not apply any extra force to the CD ROM drive when removing it 3 1 2 Step Screw Location Quantity Length 1 CD ROM Drive 2 M2 x 8 mm Note Make sure you use the correct scre...

Page 147: ...rive CD ROM Drive 1040 Note Push the keyboard latch from the outside of the base cover 1 then pull out the latch 2 Some pressure might be needed to push the latch 2 1 When replacing Assemble the parts...

Page 148: ...ve the hard disk drive while the system is operating or is in suspend mode Notes 1 Before removing the hard disk drive eject the CD ROM tray by by inserting a pin into the mechanical eject hole on the...

Page 149: ...1060 Top Cover Battery Pack 1020 1 1 2 2 Step Screw Location Quantity Length 2 Top Cover 2 M2 x 5 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 137...

Page 150: ...cing the top cover be careful not to damage the resume switch Ensure that the resume switch extends through the hole as shown in the figure 3 When replacing Resume switch 138 IBM Mobile Systems ThinkP...

Page 151: ...it Battery Pack 1020 Top Cover 1060 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard 3 Cable of the TrackPoint 2 2 2 1 1 1 ThinkPad 365X...

Page 152: ...Sheet 1025 Diskette Drive CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 1 2 6 5 4 3 Step Screw Location Quantity Length 1 Base Cover 4 M3 x 5 mm 2 LCD Assembly 4 M2 x 5 mm...

Page 153: ...Step Screw Location Quantity Length 3 LCD Cable 1 M3 x 4 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 141...

Page 154: ...60 Keyboard Unit 1070 LCD Assembly 1080 DSTN LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B Latches only for 11 3 inch LCDs total 5 latches Step Screw Location Quantity Length 2 LCD Front...

Page 155: ...5 8 6 7 5 Part only for 10 4 inch LCDs Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 143...

Page 156: ...ngth 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 10 4 inch LCD M3 x 6 mm 11 3 inch LCD 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when repl...

Page 157: ...15 ThinkPad 365X 365XD 2625 145...

Page 158: ...with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Fro...

Page 159: ...5 8 6 6 7 5 9 10 11 12 15 13 14 Step Screw Location Quantity Length 6 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing ThinkPad 365X 365XD 2625 147...

Page 160: ...top as shown below Gasket Top 15 Step Screw Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 ST2 9 x 4 5 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use t...

Page 161: ...t A with the entire LCD unit B or vice versa But you cannot replace parts of A with parts of B or vice versa Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD...

Page 162: ...5 5 7 6 Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing 150 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 163: ...ep Screw Location Quantity Length 8 LCD Cable 1 M3 x 6 mm 1 Inverter Card 1 ST2 9 x 4 5 mm 12 Right Hinge 1 M3 x 6 mm 13 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing Thin...

Page 164: ...el Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location Quantity Length 2 LCD Front Cover 2 M3 x 6 mm Note Make sure you use the correct screws when replacing 152 IBM Mobile Systems T...

Page 165: ...n replacing the LCD panel glue the rear foam on the rear of the LCD as shown below Step Screw Location Quantity Length 5 LCD Panel 4 M3 x 6 mm Note Make sure you use the correct screws when replacing...

Page 166: ...ew Location Quantity Length 9 LCD Cable 1 M3 x 6 mm 11 Inverter Card 1 M3 x 6 mm 13 Right Hinge 1 M3 x 6 mm 14 Hinge 2 M2 x 4 mm Note Make sure you use the correct screws when replacing 154 IBM Mobile...

Page 167: ...rive CD ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 2 3 1 1 Step Screw Location Quantity Length 2 Indicator Card 2 M2 x 4 mm Note Make sure y...

Page 168: ...Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 4 1 5 2 3 Step Screw Location Quantity Length 2 Speaker Assembly 1 M2 x 4 mm 3 Speaker Assembly 2...

Page 169: ...D ROM Drive 1040 Hard Disk Drive 1050 Top Cover 1060 Keyboard Unit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 2 1 3 Step Screw Location Quantity Length 1 Keyboard Card 1 M2 x 5 mm Note...

Page 170: ...end with the letter P is installed in the system board connector The end with the letter K should be installed in the keyboard card connector The letters should be facing you when you install the cab...

Page 171: ...nit 1070 LCD Assembly 1080 LCD Panel 1085 Indicator Card 1090 Volume Switch Speaker 1100 Keyboard Card 1110 To remove the system board and CPU Card 1 2 3 Step Screw Location Quantity Length 1 CPU Card...

Page 172: ...lign the system board carefully when removing or reinstalling Do not force it Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side of the com...

Page 173: ...as shown in the figures Make sure that the two CPU card connectors are connected properly If these connectors are not properly connected the computer will not work Step Screw Location Quantity Length...

Page 174: ...stem board is replaced To restore the system unit serial number select the option Set system identification on the maintenance diskette The EEPROM on the system board contains the vital product data V...

Page 175: ...th 2 System Board 2 M2 5 x 3 mm 3 System Board 1 M2 5 x 4 mm 4 System Board 6 Hex Stud 5 System Board 2 M2 x 4 mm 8 PCMCIA Slot 2 M2 x 4 mm and M2 nut 9 PCMCIA Slot 2 M2 x 14 mm Note Make sure you use...

Page 176: ...Card Eject Buttons 8 PCMCIA Slots 9 Locking Device Keyhole 1 Release Latches 11 Personalization Name Plate 12 TrackPoint III 13 Click Buttons 14 CD ROM 365XD Diskette Drive 365X 15 Fn Key 16 Function...

Page 177: ...rd Lock 2 Battery Pack 3 Optional Memory Expansion Module 4 CD ROM Drive 365XD Diskette Drive 365X 5 Mechanical CD ROM eject 365XD 6 CD ROM Eject Button 365XD FDD Bezel 365X 7 Cosmetic Shield ThinkPad...

Page 178: ...Bottom View 1 Legs 166 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 179: ...ernal Input Device Connector 5 External Display Connector 6 Serial Connector 7 Parallel Connector 8 External Diskette Drive Connector 9 Power Jack 1 Line out Headphone Jack 11 Line in Jack 12 Micropho...

Page 180: ...the door at 1 2 See How to Disable the Power On Password on page 95 to cancel the power on password Apply the short across the Power On Password Jumper Pads at 2 Warning When using a metal tool to sh...

Page 181: ...Notes ThinkPad 365X 365XD 2625 169...

Page 182: ...Parts Listing 365X 365XD 2625 Model 365X Diskette Drive 170 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 183: ...udio 83H7117 10 Port Replicator Cap 69H7906 11 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 FDD Bezel 83H5275 15 Power Switch See Misc Base Parts 16 R...

Page 184: ...Model 365XD CD ROM Drive 172 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 185: ...7117 10 Port Replicator Cap 69H7906 11 Base Cover Assembly 69H7903 12 PCMCIA Card Slot Cover 69H7904 13 Keyboard Latch L R 82H8177 14 Power Switch See Misc Base Parts 15 Rear I O Connector Cover 69H79...

Page 186: ...Model 365X 365XD TFT LCD Panel IBM TinkP ad 2 3 2 4 5 6 7 1 Parts only for the 11 3 inch TFT 174 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 187: ...ersa 3 Model Gxx contains only 10 4 inch B type System Unit 10 4 A 10 4 B 11 3 1 Hinge Cover Assembly FDD 74H0617 74H0617 74H0617 CD ROM 74H0618 74H0618 74H0618 2 LCD Cover Kit 74H0582 83H5355 82H8165...

Page 188: ...Model 365X 365XD DSTN LCD Panel 2 1 3 4 2 5 6 7 Part only for the 10 4 inch LCDs 176 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 189: ...D Misc Parts 11 3 inch DSTN LCD Index System Unit 1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD ROM 74H0618 2 LCD Cover Kit 74H0583 3 LCD Cable Kit 74H0628 4 LCD Unit 74H0622 5 Hinges Rig...

Page 190: ...42H3944 Hungary 73H7242 Hebrew 42H3945 Italian 42H3946 Japanese 42H3947 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russian 42H3956 Spanish 42H3951 Slovenia Croatia Bosni...

Page 191: ...Pan Head 2 M2 5 x 4 Bind Head 4 M2 5 x 3 3 5D Pan Head 2 M2 5 x 4 with washer Bind Head 3 M3 x 3 Cross Slotted Pan Head 4 M3 x 4 Pan Head 2 M3 x 4 Flat Head 4 M3 x 6 Pan Head 6 M3 x 6 with washer Pan...

Page 192: ...Drive Assembly 73H6419 2 1GB Hard Disk Drive Assembly 73H6427 AC Adapter 35W Universal 85G6698 35W Japan only 85G6700 Slim AC Adapter 3 Prong 85G6736 2 Prong 85G6738 Port Replicator Base Assembly 41H7...

Page 193: ...sh 95F5468 Swiss French 95F5711 Swiss German 95F5715 Turkish 95F5467 U K English 95F5741 U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6...

Page 194: ...7 8 9 10 Warning Use the power cord certified for your country 1 Colombia U S Venezuela 25H2207 Japan 2 pin 85G6665 2 Hong Kong Singapore U K 25H2215 3 France Germany Spain 25H2209 4 Italy 25H2223 5...

Page 195: ...toms 207 Peripheral Device Related Symptoms 208 Infrared Related Symptoms 208 Other Symptoms 208 Intermittent Problems 209 Undetermined Problems 209 Related Service Procedures 210 Status Indicators 21...

Page 196: ...arts 244 DSTN LCD Hinges Latches 244 LCD Cable 247 Locations 249 Front View 249 Rear View 250 Bottom View 251 Parts Listing 380 385 2635 252 Common Option Parts List 258 184 IBM Mobile Systems ThinkPa...

Page 197: ...trostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs...

Page 198: ...nment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses...

Page 199: ...is procedure If the following symptoms are present they may indicate damage caused by nonwarranted activity Missing parts may be a symptom of unauthorized service or modification HDD spindles can beco...

Page 200: ...own switch resets the system regardless of the microcode status and forces the power off Use this push button to power off when power is not completely off or the microcode is in a hung state 188 IBM...

Page 201: ...page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 193 POST does not complete No beeps or error codes are...

Page 202: ...memory test on base memory If an error appears replace the system board 5 Power off the computer and reinstall the DIMM then power on the computer Verify the memory size then test the memory If an er...

Page 203: ...able extending from the keyboard is correctly seated in the connector on the subcard If the keyboard cable connection is correct run the keyboard test by doing the following 1 Go to the diagnostic men...

Page 204: ...a slight steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running or when readjustment is required because the temperature has exceeded...

Page 205: ...the diskette itself is known to be good replace the drive Status Indicator Checkout If an LED problem occurs do the following 1 Power off the computer 2 Power on the computer 3 All the LEDs in the ind...

Page 206: ...t step 2 Unplug the AC Adapter cable from the ac power outlet and wait 5 minutes or longer to allow the overvoltage protection circuit to be fully discharged and initialized 3 Plug the AC Adapter cabl...

Page 207: ...Note If the voltage of the battery pack is 0 V it is not defective 4 If the voltage is more than 11 0 V dc measure the resistance between battery terminals 3 and 4 The resistance must be 4 to 30 K ohm...

Page 208: ...bottom of the computer 1 Power off the computer 2 Remove the failing devices from the replicator 3 Unplug the AC adapter from the replicator if attached 4 Remove the port replicator from the computer...

Page 209: ...requested by the Fn key Fn F3 No activity under auto standby enabled by the ThinkPad Features program Events that cause the computer to exit or resume standby mode Resume Any key operation Suspend Mod...

Page 210: ...g hibernation mode Hibernation Mode When in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Events that cause the...

Page 211: ...es X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 209 Note For IBM devices not supported by diagnostic codes in t...

Page 212: ...The configuration read from the hibernation area does not match the actual configuration 1 Check if the configuration was changed For example check if the DIMM is added 196 Read error occurred in the...

Page 213: ...sk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2 System board 24XX 2401 System board video error 1 System board 808X 8081 PCMCIA presence test failure PCMCIA revision number also checked 808...

Page 214: ...ected error is shown as in the following example Large X on the left side of the device icon Device ID three digit Error code two digit FRU code four digit The device ID and error code are used to ind...

Page 215: ...the FRU that is indicated by the two leftmost digits first then replace the FRU that is indicated by the two rightmost digits See the Icon Device ID Suspected Device 002 Memory Display 050 Display 054...

Page 216: ...toms Symptom Error FRU Action in Sequence Continuous beeps System board One beep and a blank unreadable or flashing LCD 1 Reseat the LCD connector 2 LCD unit 3 System board 4 Subcard One beep and the...

Page 217: ...2 Subcard No beep during POST but system runs correctly 1 Turn the volume up and check the speaker 2 Speaker 3 System board 4 Subcard LCD Related Symptoms Important The LCD for the notebook computer c...

Page 218: ...ce Keyboard one or more keys does not work 1 Reseat the keyboard cable on the subcard 2 Keyboard 3 Subcard 4 System board TrackPoint III does not work 1 Reseat the keyboard cable on the subcard 2 Go t...

Page 219: ...pened or closed 1 Go to Suspend Mode on page 197 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4 If the computer enters suspend mode suspect that the appl...

Page 220: ...R Port 1 Make sure the setup for the IR is correct 2 Make sure there are no fluorescent lights near the computer The computer may receive optical noise from the fluorescent light 3 Run the advanced di...

Page 221: ...the procedures below to isolate the failing FRU do not isolate nondefective FRUs Verify that all attached devices are supported by the computer Verify that the power supply being used at the time of t...

Page 222: ...cking the Installed Devices List on page 213 How to Run a Low Level Format on page 213 PC Test Card LED on page 214 Fn Key Combinations on page 214 Keyboard Auxiliary Input Device Checkout on page 191...

Page 223: ...e Access Orange Data is read from or written to the hard disk drive FDD or CD ROM drive 3 Numeric Lock Green Numeric keypad on the keyboard is enabled 4 Caps Lock Green Caps lock mode is enabled 5 Scr...

Page 224: ...The ThinkPad FRU Connections screen appears This screen shows the state of the connection of all connectors Check the connector if the Not connected message appears on the screen 8 Click on Exit on t...

Page 225: ...e shades of the icon If a device that is not installed appears in a dark shade for example FDD 2 appears in a dark shade when NO second FDD is installed do the following 1 Replace the first device in...

Page 226: ...he Fn key and function key combinations and their corresponding functions The Fn key works independently from the operating system The operating system obtains the status through the system management...

Page 227: ...colors 800 600 pixel DSTN color LCD 12 1 inch 256K colors 800 600 pixel TFT color LCD Diskette Drive 1 44MB 3 mode 3 5 inch CD ROM Drive 8X transfer speed Hard Disk Drive 1 08GB 2 5 inch IDE interfac...

Page 228: ...n place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Safety Notic...

Page 229: ...1010 Battery Pack 1 Turn the computer upside down Pull up the battery pack latch 2 push it back 3 and then pull up the battery pack 4 ThinkPad 380 380D 385 385D 2635 217...

Page 230: ...ose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery 1...

Page 231: ...tery Pack 1010 4 Turn the computer over again Step Location Quantity Length 1 Base cover 1 M 2 5 x 25mm 2 Base cover 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380...

Page 232: ...Note Pull the keyboard assembly forward a little in step 7 220 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 233: ...0 Keyboard Unit 1030 Note Be careful that the computer does not fall backward when the CD ROM FDD assembly is removed Step Location Quantity Length 1 2 Bracket 2 M 2 5 x 6mm 4 5 6 Base cover 4 M 2 5 x...

Page 234: ...FDD Bezel 11 12 13 14 FDD Step Location Quantity Length 9 Bracket 1 M 2 6 x 4mm 11 Bracket 1 M 2 6 x 4mm 13 Bracket 3 M 2 6 x 2 8mm red Note When replacing make sure you use the correct screw 222 IBM...

Page 235: ...Models 380D 385D FDD Step Location Quantity Length 9 Bracket 1 M 2 6 x 4mm 11 Bracket 3 M 2 6 x 2 8mm red Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 223...

Page 236: ...Models 380D 385D CD ROM Step Location Quantity Length 9 Bracket 4 M 2 x 2 4mm w washer Note When replacing make sure you use the correct screw 224 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 237: ...sembly 1040 1 2 3 Speaker 4 5 6 Microphone Note To remove the microphone easily pull up the upper shield slightly Step Location Quantity Length 5 System board assembly 2 M 2 6 x 4mm Note When replacin...

Page 238: ...cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive w...

Page 239: ...Step Location Quantity Length 2 Base cover 1 M 2 5 x 6mm 5 Base cover 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 385 385D 2635 227...

Page 240: ...1070 LCD Unit Battery Pack 1010 Keyboard Unit 1030 228 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 241: ...uantity Length 2 Base cover 5 M 2 5 x 6mm 4 Bracket 1 M 2 5 x 6mm 6 Hinges LCD unit 3 M 2 5 x 6mm 7 LCD cable 1 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkPad 380 380D 38...

Page 242: ...When replacing The following artwork is the reference for replacement 230 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 243: ...is the system unit serial number system board system number and other computer unique data 2 Do not power off the computer when restoring the VPD The system unit serial number label is attached to the...

Page 244: ...nd fold them to the right then push up the system board assembly from the bottom when removing the system board assembly Step Location Quantity Length 4 System board assembly 2 M 2 5 x 6mm 5 Base cove...

Page 245: ...CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 Step Location Quantity Length 1 Upper shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm Note When replacing make...

Page 246: ...100 PCMCIA Slot Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 234 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 247: ...per shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm 5 Lower shield 6 M 2 5 x 6mm 6 Lower shield 6 Stud screw 8 PCMCIA assembly 2 M 2 x 16mm Note When replacing make sure you use the correct screw Th...

Page 248: ...1110 Fan Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 Hard Disk Drive 1060 System Board Assembly 1080 236 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 249: ...ng or disassembling 2 Fix the fan cable on the air duct by using the cable holder when replacing Step Location Quantity Length 1 Upper shield 3 M 2 5 x 6mm 2 Upper shield 1 M 2 5 x 8mm 5 Fan 2 M 2 x 6...

Page 250: ...1120 LCD Front Cover Battery Pack 1010 DIMM Cover 1020 Keyboard Unit 1030 CD ROM FDD Assembly 1040 LCD Unit 1070 238 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 251: ...d Note The LCD front cover has several latches Release the latches as shown Step Location Quantity Length 1 LCD front cover 2 M 2 5 x 6mm Note When replacing make sure you use the correct screw ThinkP...

Page 252: ...LCD Unit 1070 LCD Front Cover 1120 DSTN LCD Panel Note In step 4 lift the LCD panel a little to disconnect the flexible cable in step 5 Step Location Quantity Length 1 LCD panel 4 M 2 5 x 6mm Note Whe...

Page 253: ...TFT LCD Panel Type 1 ThinkPad 380 380D 385 385D 2635 241...

Page 254: ...Type 2 Step Location Quantity Length 1 LCD panel 4 M 2 5 x 6mm Note When replacing make sure you use the correct screw 242 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 255: ...r 1120 LCD Panel 1130 DSTN LCD TFT LCD Type 2 only Step Location Quantity Length 1 LCD inverter card 1 M 2 5 x 6mm Note When replacing make sure you use the correct screw Step Location Quantity Length...

Page 256: ...CD Unit 1070 LCD Front Cover 1120 LCD Panel 1130 LCD Inverter Card 1140 DSTN LCD Hinges Latches 1 2 3 4 Hinges 5 6 Latches Step Location Quantity Length 1 LCD hinge 3 M2 5x6mm 3 LCD hinge 2 M2 5x6mm N...

Page 257: ...LCD For the type 2 do the same procedure 1 2 3 4 Hinges 5 6 Latches Step Location Quantity Length 1 LCD hinge 3 M 2 5 x 6mm 3 LCD hinge 2 M 2 5 x 6mm Note When replacing make sure you use the correct...

Page 258: ...When replacing Replace the LCD miscellaneous parts as follows 246 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 259: ...LCD Cable DSTN LCD ThinkPad 380 380D 385 385D 2635 247...

Page 260: ...TFT LCD 248 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 261: ...ne line in jack 5 Volume control 6 Diskette drive 7 Diskette eject button 8 CD ROM drive 9 CD ROM eject button 1 CD ROM emergency eject hole 11 TrackPoint III 12 Built in speaker 13 Palm rest 14 Built...

Page 262: ...connector 3 Serial connector 4 Power jack 5 External input device connector 6 Suspend mode indicator 7 Battery indicator 8 IR port 9 Power switch 1 PCMCIA slots 11 PC Card eject button 12 Security key...

Page 263: ...Bottom View 1 Memory slot cover 2 System expansion connector 3 Memory slot 4 Backup battery 5 Battery pack latch 6 Battery pack 7 Power shutdown switch ThinkPad 380 380D 385 385D 2635 251...

Page 264: ...Parts Listing 380 385 2635 252 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 265: ...Pack NiMH 73H9952 15 Battery Pack Latch Kit 11J8315 16 FDD Bezel 73H9932 17 Blank Bezel 73H9934 18 FDD 11J8338 19 CD ROM 73H9933 20 Support Structure see Misc Parts 21 CD FDD Connector CD Model 73H99...

Page 266: ...LCD FRU DSTN 1 LCD Cover 73H9940 2 LCD Inverter 73H9946 3 LCD Cable 73H9947 4 LCD Hinge 73H9942 5 LCD Panel 12 1 DSTN 73H9944 254 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 267: ...73H9945 3 LCD Cable 73H9948 4 LCD Hinge 73H9943 5 LCD Lens see Misc Parts LCD Misc Parts 73H9949 Include the following Control Knob LCD Upper Holder Latch Right Latch Left Latch Spring 2 Latch Holder...

Page 268: ...J9625 4 LCD Inverter 11J9622 5 LCD Hinge 73H9943 6 LCD Lens see Misc Parts LCD Misc Parts 73H9949 Includes the following Control Knob LCD Upper Holder Latch Right Latch Left Latch Spring 2 Latch Holde...

Page 269: ...Hungarian 11J8309 Italian 83H6479 Japanese 83H6476 Korean 11J8299 Latin Spanish 11J8302 Norwegian 83H6486 Poland 11J8311 Portuguese 11J8310 Russian 11J8300 Slovakian 11J8312 Slovenian 11J8313 Spanish...

Page 270: ...head 4 Options Notes 1 When you replace the AC Adapter use the one for the country you are in even if the computer is from a different country 2 The warranty for the system unit does not apply to all...

Page 271: ...S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Ita...

Page 272: ...public Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies...

Page 273: ...r Cord Part Number Used in These Countries 76H3514 Argentina Australia Papua New Guinea New Zealand Paraguay Uruguay 76H3516 Bahamas Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica...

Page 274: ...i Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 76H3526 Japan 76H3528 Switzerland Liechtenstein 76H3530 Chile Italy Et...

Page 275: ...ripheral Device Related Symptoms 288 Infrared Related Symptoms 289 Other Symptoms 289 Intermittent Problems 289 Undetermined Problems 290 Related Service Procedures 291 Status Indicators 291 How to Ru...

Page 276: ...Front View 321 Bottom View 322 Rear View 323 Parts Listing 560 2640 325 LCD FRU DSTN 327 LCD FRU TFT 328 Keyboard 329 Common Option Parts List 330 264 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 277: ...on electrostatic discharge or software errors FRU replacement should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace a...

Page 278: ...cident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symp...

Page 279: ...f Use this push button to power off when power is not completely off or the microcode is in a hung state See Bottom View on page 322 for the power shutdown switch If the following symptoms are present...

Page 280: ...ription that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page...

Page 281: ...installed 2 Press and hold the F1 key then power on the computer Hold the F1 key down until the Easy Setup screen appears 3 Select Test and press Enter 4 Select Memory and press Enter to run the memor...

Page 282: ...ure does not correct the problem go to Undetermined Problems on page 290 Keyboard Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested If the internal...

Page 283: ...elf acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running or when re adjustment is re...

Page 284: ...drive to the computer s diskette drive connector directly if possible and test it again as FDD 1 If no errors occur in the FDD 1 position the drive is not defective Go to Port Replicator Checkout on...

Page 285: ...d If the problem is not corrected go to Undetermined Problems on page 290 If the voltage is not correct go to the next step 2 Unplug the AC Adapter cable from the ac power outlet and wait five minutes...

Page 286: ...being over charged or having a shortened life Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 4 See the following figure 1 2...

Page 287: ...careful not to measure the wrong side of the backup battery Black Red SONY If the voltage is correct replace the system board If the voltage is not correct the backup battery has been discharged Repla...

Page 288: ...ator or diskette drive attachment unit If the problem remains after the replacement replace the system board 11 If power problems appear only when using the replicator replace the replicator Power Man...

Page 289: ...or blinks orange Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program Events that cause the computer to exit or resume suspend mode Resume The LCD is opened Resume The rea...

Page 290: ...es the computer to exit hibernation mode The power on switch is operated When power is turned on the hibernation history in the boot record on the hard disk is recognized and system status is restored...

Page 291: ...ror codes show the errors detected in POST or system operation In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Unde...

Page 292: ...ect OK in the error screen then set the time and date 3 Backup Battery 4 System Board 174 Configuration error Perform Checking the Installed Devices List on page 293 before changing any FRUs 1 Check D...

Page 293: ...ce Checkout on page 270 2 Keyboard 3 External Numeric Keypad 4 External Keyboard 5 Keyboard Mouse Cable 6 System Board 601 6XX 601 Diskette drive or controller error 1 Go to Diskette Drive Test on pag...

Page 294: ...External Keyboard 3 System Board 861X Pointing device error when TrackPoint III is enabled 8611 System bus error I F between 8042 and IPDC 8612 TrackPoint error 8613 System board or TrackPoint error 1...

Page 295: ...rared The device ID and error code are used to indicate the detail portion of the FRU which caused the error If replacing a FRU does not correct the problem see the device ID or error code from the pr...

Page 296: ...illed with zeros See the reference page before replacing the FRU Icon Device ID Suspected Device Display 050 Display HDD 017 Hard Disk Drive FDD 1 1 006 External Diskette Drive or FDD Connector of the...

Page 297: ...beep and the message Unable to access boot source 1 Boot device 2 System Board One long two short beeps and a blank or unreadable LCD 1 System Board 2 LCD Assembly One long beep followed by four short...

Page 298: ...ored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of dots satisfies the foll...

Page 299: ...tly 1 See TrackPoint III Checkout on page 271 Indicator Related Symptoms Symptom Error FRU Action in Sequence Indicator incorrectly remains off or on but system runs correctly 1 System Board Battery p...

Page 300: ...and see the note Memory count size appears different from actual size Go to Memory Checkout on page 269 System configuration does not match the installed devices Go to Checking the Installed Devices L...

Page 301: ...in Sequence Errors occur only when Port Replicator is used See Port Replicator Checkout on page 275 PCMCIA slot pin is damaged PCMCIA Slots Assembly Intermittent Problems Intermittent system hang prob...

Page 302: ...ables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM d...

Page 303: ...cking the Installed Devices List on page 293 How to Run a Low Level Format on page 294 PC Test Card LED on page 294 Fn Key Combinations on page 295 Keyboard Auxiliary Input Device Checkout on page 270...

Page 304: ...ither the TrackPoint III or the cursor move keys to interact with the tests The Enter key works the same as selecting the OK icon to reply OK Note The following tools are required FDD Erasable 2HD dis...

Page 305: ...ted The error is also logged in the system memory Do the following to display the errors 1 End the test if it is running 2 Press Ctrl A to select the advanced diagnostic mode 3 Press Ctrl E 4 The erro...

Page 306: ...he disk 1 Power off the computer 2 Insert the ThinkPad hardware maintenance diskette Ver 1 20 into diskette drive A and power on the computer 3 Select Format the hard disk from the main menu 4 Select...

Page 307: ...ains the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display ON OFF F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved...

Page 308: ...deo 11 3 inch 256 colors 800 600 pixel DSTN color LCD 12 1 inch 64K colors 800 600 pixel TFT color LCD Diskette Drive External 1 44MB 2 mode 3 5 inch 1 44MB 3 mode 3 5 inch for Japan Hard Disk Drive 8...

Page 309: ...formation When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws...

Page 310: ...ate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can...

Page 311: ...1020 DIMM Card If installed Turn the computer upside down 1 2 3 3 4 5 Step Location Quantity Length 1 DIMM Cover 1 6 mm Note Make sure you use the correct screw ThinkPad 560 2640 299...

Page 312: ...1030 Battery Pack Turn the computer upside down 1 2 300 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 313: ...1040 Frame Battery Pack 1030 2 2 1 6 3 4 5 Step Location Quantity Length 1 Base Cover 2 12 mm 2 Base Cover 6 6 mm Note Make sure you use the correct screw ThinkPad 560 2640 301...

Page 314: ...the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 2 When replacing the frame check whether the click buttons of the TrackPoint III can be pressed correctly If the frame is not i...

Page 315: ...shown in black in the figure then check whether the click buttons of the TrackPoint III can be pressed correctly If the frame is not in place the click buttons do not work Step Location Quantity Leng...

Page 316: ...3 4 5 6 6 Frame Keyboard 7 7 304 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 317: ...Note Be careful not to remove the Esc key when you remove the frame If Esc key is removed replace the key as shown 1 1 2 Esc F1 F2 ThinkPad 560 2640 305...

Page 318: ...306 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 319: ...LCD Assembly Battery Pack 1030 Keyboard Unit 1050 Step Location Quantity Length 1 Base Cover 2 4 mm 2 LCD Assembly 2 6 mm 3 LCD Cable 1 4 mm Note Make sure you use the correct screw ThinkPad 560 2640...

Page 320: ...1070 Speaker Battery Pack 1030 Keyboard Unit 1050 1 2 308 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 321: ...make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Note Remove the hard disk drive exactly as shown in the...

Page 322: ...ing and replacing the PCMCIA slot assembly make sure that the PCMCIA cards are removed and the eject levers are not sticking out 1 2 3 Step Location Quantity Length 1 PCMCIA Slot Assembly 4 6 mm Note...

Page 323: ...ct the option Set system identification on the maintenance diskette The flash ROM on the system board contains the vital product data VPD that is the system unit serial number system board system numb...

Page 324: ...5 4 3 When replacing 6 Step Location Quantity Length 4 System Board 2 4 mm Note Make sure you use the correct screw 312 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 325: ...stors TFTs A small number of missing discolored or constantly lighted dots is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if...

Page 326: ...D the slide knob is one in step 4 2 The LCD front cover has several latches Release the latches as shown Step Location Quantity Length 2 LCD Front Cover 3 M 2 6 x 6mm Flat head 314 IBM Mobile Systems...

Page 327: ...el LCD Front Cover 1110 DSTN Panel When replacing Connect the LCD connector to the inverter card by lining them up straight Step Location Quantity Length 1 LCD Panel 4 M 2 5 x 6mm Flat head ThinkPad 5...

Page 328: ...the relevant information 1 If there are bosses on the rear cover put each boss into each hole of the LCD panel assembly 2 If there are no bosses on the rear cover assemble the panel as shown in the fo...

Page 329: ...ThinkPad 560 2640 317...

Page 330: ...1140 Inverter Card DSTN only LCD Front Cover 1120 LCD Panel 1130 Step Location Quantity Length 1 Hinges 1 M 2 5 x 6mm Flat head 318 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 331: ...1030 Keyboard Unit 1050 LCD Assembly 1060 file LCD Front Cover 1120 LCD Panel 1130 Inverter Card DSTN only 1140 DSTN 1 2 LCD cable 3 4 Hinges Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Fl...

Page 332: ...Hinges When replacing See the following figure when replacing the LCD cable Step Location Quantity Length 1 LCD Cable 2 M 2 5 x 6mm Flat head 3 Hinges 3 M 2 5 x 6mm Flat head 320 IBM Mobile Systems T...

Page 333: ...dphone Jack 5 Microphone Line In Jack 6 Volume Control 7 PCMCIA Slots 8 PC Card Eject Buttons 9 Battery Pack 1 TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel 15 Built In Micropho...

Page 334: ...Bottom View 1 System Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory Slot Cover 5 Battery Pack Latch 1 2 3 4 5 322 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 335: ...1 Power Switch 2 IR Port 3 External Diskette Drive Connector 4 External Monitor 5 Parallel Connector 6 Serial Connector 7 Security Keyhole 8 External Input Device Connector 9 Power Jack ThinkPad 560...

Page 336: ...Notes 324 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 337: ...Parts Listing 560 2640 ThinkPad 560 2640 325...

Page 338: ...4132 14 Bracket Battery Guide 46H4135 15 FDD Connector Cover 46H4128 16 Power Switch 46H4138 17 HDD Bracket 46H4137 18 Hard Disk Drive 540 MB 39H2219 Hard Disk Drive 810 MB 39H2220 U S 2640 model 5xx...

Page 339: ...20H4265 2 Control Knob 46H4158 3 LCD Panel Order LCD Assembly N A 4 Spacer 46H4159 5 Inverter Card 46H4152 6 Shield Sheet 46H4157 7 LCD Cable 46H4156 8 Hinges 46H4155 9 LCD Rear Cover 46H4153 Screw C...

Page 340: ...K4603 2 Control Knob 11J9664 3 LCD Panel Order LCD Assembly N A 4 Shield Sheet 46H4165 5 LCD Cable 46H4164 6 Hinges 11J9663 7 LCD Rear Cover 46H4161 Inverter Card 82H5509 Screw Cover 66G5046 Screw 46H...

Page 341: ...4222 German 20H4221 Greek 20H4235 Hebrew 20H4233 Italian 20H4223 Japanese 20H4239 Korean 20H4140 Latin Spanish 20H4236 Norwegian 20H4227 Portuguese 20H4231 Russian 20H4238 Spanish 20H4226 Swedish Finn...

Page 342: ...n even if the computer is from different country 2 The warranty for the system unit does not apply to all options Headset 85G1529 1 08 GB Hard Disk Drive Assembly 39H2221 Microphone 66G7871 PS 2 Minia...

Page 343: ...5F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Swedish 84G6304 U K English 84G6298 Norway 84G6310 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Sw...

Page 344: ...est Indies United States of America Venezuela 14F0033 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malasia Nigeria Oman People s Republic of China Qat...

Page 345: ...lippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela 25H2209 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indone...

Page 346: ...rica Venezuela 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey for...

Page 347: ...on Panel Related Symptoms 367 Power Related Symptoms 367 Function Audio Related Symptoms 368 DSP Related Symptoms 369 ESS Related Symptoms 369 Peripheral Device Related Symptoms 369 Infrared Related S...

Page 348: ...over 428 1020 LCD Panel Interface Cable Assembly 430 1030 Hinges 432 LCD Unit 12 1 SVGA P N 29H9226 ASM P N 73H6599 433 2010 LCD Cover 433 2020 LCD Panel 435 2030 Interface Cable Assembly Hinges 437 L...

Page 349: ...9546 CD Upgradable Type or 760ED 494 Model 760L 9547 500 Model 760LD 9547 503 Model 760EL or 760ELD 9547 507 Model 760XL 9547 512 Model 760XD 9546 516 LCD Parts List 520 LCD Unit 12 1 SVGA P N 29H922...

Page 350: ...ware errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reapp...

Page 351: ...oper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond norma...

Page 352: ...the Enter key or power on password at the supervisor password prompt In this case the Password Start up and Initialize icons cannot be selected See Password Combinations POP HDP PAP on page 375 for mo...

Page 353: ...hen go to the page shown in the Go to column Symptoms Verified Go to Power failure The power indicator does not go on or stay on Power Systems Checkout on page 349 POST does not complete No beeps or e...

Page 354: ...ory capacity Note Models 760XL and 760XD have a dip switch on the DIMM adapter card When a 64MB 2 bank DIMM is installed the dip switch is located to the left see Case 2 and the base memory 8MB on the...

Page 355: ...20096KB 16MB 24192KB 20MB 28288KB 24MB 32384KB 28MB 36480KB 32MB 40576KB DIMM Displayed Value Base Memory 8MB Base Memory 16MB 0MB 7808KB 16000KB 8MB 16000KB 24192KB 16MB 24192KB 32384KB 24MB 32384KB...

Page 356: ...el port See Error Log on page 374 for more information System Programs in Flash Memory System setup programs and diagnostic tests are stored in flash memory Flash Memory Update A flash memory update i...

Page 357: ...d If the keyboard cable connection is correct check the DSP card see DSP Card Checkout on page 346 or Audio ESS card see Audio ESS Card Checkout on page 346 If the tests do not detect a keyboard probl...

Page 358: ...configuration in the ThinkPad Features program If the configuration of the TrackPoint III is disabled select Enable to enable it If this does not correct the TrackPoint III problem continue with the...

Page 359: ...cs on page 373 Model 760XL To check the fan do the following 1 Turn off the computer 2 Remove the following FRUs see FRU Removals and Replacements on page 382 a Diskette drive CD ROM drive b Battery p...

Page 360: ...that all buttons work correctly If either the joystick or a button does not work replace the video card If the problem persists replace the system board Diskette Drive Test Do the following to isolat...

Page 361: ...not a diskette drive in the UltraBay reseat the connector on the video card If the error still remains reseat the external diskette drive connector If the error still remains replace the following FRU...

Page 362: ...f the power problem occurs only when the port replicator is used replace the replicator If the power on indicator does not turn on check the power cord of the AC Adapter for correct continuity and ins...

Page 363: ...heck operational charging use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer Perform operational charging If the battery...

Page 364: ...sistance is correct replace the DC DC card Checking the Car Battery Adapter 1 Unplug the Car Battery Adapter cable from the computer 2 Plug the Car Battery Adapter into the cigarette lighter socket No...

Page 365: ...dc a continuous noise may be heard The condition of the car battery should be checked by appropriate service personal Checking the Backup Battery 1 Power off the computer and unplug the AC Adapter fro...

Page 366: ...ck and the hard disk drive 3 Remove the top cover and keyboard unit 4 Open the keyboard unit then remove the keyboard card 5 Remove the standby battery from the keyboard card Refer to 1200 Backup Batt...

Page 367: ...e is more than 4 0 V dc power off the computer replace the standby battery and go to the next step 9 Ensure that the AC Adapter is plugged into the computer then power on the computer 10 Charging of t...

Page 368: ...t or resume standby mode Resume Any key operation Suspend Mode When in suspend mode the following in addition to the four actions of standby mode occur The LCD is powered off The hard disk is powered...

Page 369: ...is signaled by a serial or PCMCIA device Resume The Fn key is pressed Resume An external keyboard key is pressed while operating with ac power Exit Timer conditions are satisfied for entering hiberna...

Page 370: ...owns occur intermittently when using PCMCIA 2 devices via a port replicator suspect a current overload Some PCMCIA devices use much power if the maximum usage of each device occurs simultaneously the...

Page 371: ...owing error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 371 Note For IBM devices not supported by diagno...

Page 372: ...the video card 2 Set time and date 3 System board 173 Configuration data was lost 1 Reseat the keyboard connector on the video card 2 Select OK in the error screen then set the time and date 3 Backup...

Page 373: ...rea does not match the actual configuration 1 Check if the configuration was changed For example check if the disk drive is from another computer 196 Read error occurred in the hibernation area of the...

Page 374: ...ce 2 Communication cable 3 System board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2 System board 24XX 2401 System board video err...

Page 375: ...d 2 Reseat the boot device 3 Check the startup sequence for the correct boot device 4 Check that the operating system has no failure and is installed correctly I9990303 Bank 2 flash ROM check sum erro...

Page 376: ...ernal CRT 50 1 Reseat the drive FDD 1 2 Diskette drive FDD 1 51 1 Reseat the diskette drive FDD 2 2 Diskette drive FDD 2 60 1 Reseat the hard disk drive HDD 1 2 Hard disk drive HDD 1 61 1 Reseat the h...

Page 377: ...ttery Two short beeps with error codes POST error See Numeric Error Codes on page 359 Two short beeps with blank screen System board No Beep Symptoms Symptom Error FRU Action in Sequence No beep power...

Page 378: ...light not working or LCD too dark or LCD brightness cannot be adjusted or LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 LCD assembly 3 DC DC card LCD screen unreadable or Characters mi...

Page 379: ...or on the video card 2 LCD assembly 3 Video card 4 System board LCD Information Panel Related Symptoms Symptom Error FRU Action in Sequence An icon in the LCD information panel remains off or on but t...

Page 380: ...oard The system will not suspend or resume by opening or closing the LCD 1 Go to Suspend Mode on page 356 and check that the computer can enter suspend mode 2 Boot an operating system and press Fn F4...

Page 381: ...DAA module ESS Related Symptoms Symptom Error FRU Action in Sequence In OS 2 DOS or Windows multimedia programs no sound comes from the computer Only system beeps are heard at power on 1 Reseat the au...

Page 382: ...rs occur only when Port Replicator is used See Port Replicator Checkout in the Common Devices Checkout section PCMCIA slot pin is damaged PCMCIA slots assembly Intermittent Problems Intermittent syste...

Page 383: ...open circuits Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the expansion bus con...

Page 384: ...ndicators The system status indicators show the current computer status in different colors green yellow and orange Symbol Color Meaning Green Battery fully charged Orange Battery charging Blinking or...

Page 385: ...ice and press Enter to run the test 4 The test progress screen appears 5 OK appears when the test ends without any errors 6 Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnosti...

Page 386: ...rl E 4 The error log appears 5 To exit the screen select the cancel icon or press Esc The error log is not saved when the system is powered off Checking the Installed Devices List If a device is insta...

Page 387: ...ars HDP 1 and HDP 2 are set the same as PAP How to Run a Low Level Format Do the following to format the hard disk Attention Make sure the address of the drive to be formatted is correct This procedur...

Page 388: ...atus through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge display on or off F3 Standby mode invocation F4 Suspend mode invocation F5 Reserved F6 Reser...

Page 389: ...lor LCD 10 4 inch 64K colors 800 600 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 760C 360MB 2 5...

Page 390: ...nch 64K colors 1024 768 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44MB 3 mode 3 5 inch Hard disk drive removable 810MB 2 5 inch 1 08GB 2 5 in...

Page 391: ...4 Bytes VGA video 12 1 inch 64K colors 800 600 pixel TFT color LCD 10 4 inch 64K colors 800 600 pixel TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2MB 1 44M...

Page 392: ...14 bytes 4 kilobytes VGA video 12 1 inch 64K colors 800 600 pixel TFT color LCD 11 3 inch 256 colors 800 600 pixel DSTN color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720...

Page 393: ...deo 760XD 12 1 inch 64K colors 1024 768 pixel XGA TFT color LCD 760XL 12 1 inch 64K colors 800 600 pixel SVGA TFT color LCD Diskette drive removable 720KB 1 2MB 1 44MB 2 88MB 4 mode 3 5 inch 720KB 1 2...

Page 394: ...ing a FRU use the correct screw size as shown in the procedure Safety Notice 1 Translation on page 8 Before the computer is powered on after FRU replacement make sure all screws springs or other small...

Page 395: ...1010 Rear Connector Door Remove the center latch 1 then remove the rear connector door by flexing it 2 ThinkPad 760 9546 9547 383...

Page 396: ...0 Diskette Drive CD ROM Drive Diskette Drive Model Unique Note If the security latch A is at the left position push and slide it to the right position unlock 384 IBM Mobile Systems ThinkPad HMM Volume...

Page 397: ...ove the CD ROM drive exactly as shown in the figure Do not apply any extra force to the CD ROM drive when removing it Note If the security latch A is at the left position push and slide it to the righ...

Page 398: ...ive Model unique 1020 Note Be careful that the computer does not fall backward when the battery pack is removed If there is a spacer open the spacer before removing the battery pack 386 IBM Mobile Sys...

Page 399: ...e hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend...

Page 400: ...1050 DIMM 760XL 760XD Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 388 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 401: ...Other Models 1 Turn the computer upside down 1 1 2 3 ThinkPad 760 9546 9547 389...

Page 402: ...4 4 5 5 390 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 403: ...e side of the DIMM 2 With the notched end of the DIMM toward the right side of the socket 2 insert the DIMM at an angle of approximately 20 into the socket then press it firmly 3 Pivot the DIMM until...

Page 404: ...k 760C 760L 760E 760EL 1030 Hard Disk Drive 1040 Note When replacing the top cover be careful not to damage the resume switch shown in the figure 2 4 mm 8 mm Flathead 3 4 mm 5 mm Flathead Top Cover 1...

Page 405: ...1070 Keyboard Unit Top Cover 1060 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard ThinkPad 760 9546 9547 393...

Page 406: ...1080 LCD Unit Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 6 6 mm 4 3 2 1 When replacing 5 394 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 407: ...Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 System Board Assembly 1100 After removing the DIMM adapter card remove the fron...

Page 408: ...Other Models Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 1 2 3 4 2 4 mm 8 mm 8 mm 396 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 409: ...1095 Rear IR Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 LCD Unit 1080 2 1 6 mm ThinkPad 760 9546 9547 397...

Page 410: ...ck 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Rear IR 1090 Note In step 1 gently pushing the shaded area 1 lift the switch cover halfway up 2 as shown Then pull the swit...

Page 411: ...Notes 1 Step 4 is a DSP model unique step DSP models are Models 760C 760E 760CD 760ED 760XD 2 In step 5 gently push the levers to avoid flexing them ThinkPad 760 9546 9547 399...

Page 412: ...damage the IR flexible cable under the DIMM adapter card Then remove the IR flexible cable in step 13 When replacing Refer to the following figure to locate the DIMM adapter card Make sure that the c...

Page 413: ...Other Models ThinkPad 760 9546 9547 401...

Page 414: ...placing the power switch align the power switch and power actuator in step 2 of the following figure Check that the power switch operates correctly before tightening any screws 402 IBM Mobile Systems...

Page 415: ...r Shield Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 ThinkPad 760 9546...

Page 416: ...d 1125 Check the Model There are two 760ED models One has a standard video card built in and the other has an enhanced video card built in If you install a incorrect video card the LCD will not work C...

Page 417: ...760XL Note Be careful not to touch the fan rotor when assembling or disassembling When replacing The following figure shows the microphone routing ThinkPad 760 9546 9547 405...

Page 418: ...Enhanced Video Card In step 5 turn the video card upside down to disconnect the cable in step 6 406 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 419: ...For Model 760XD remove the fan as follows Note Be careful not to touch the fan rotor when assembling or disassembling ThinkPad 760 9546 9547 407...

Page 420: ...e Connector Diskette Drive CD ROM Drive 1020 Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 11...

Page 421: ...Battery Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 1125 Video Card 1110 760XL 760XD 1 DC DC Card 2...

Page 422: ...When replacing Make sure that the microphone cable does not catch between the system board and the spacer on the DC DC card 410 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 423: ...y 1100 Upper Shield 1125 Video Card 1110 DC DC Card 1120 Notes 1 There are two models for 760E slim type and thick type Check the screw length in step 2 when removing the DSP card 2 See the following...

Page 424: ...ws the cable routing 2 When replacing the DSP card or the audio ESS card make sure that the connector on the card is not loose If the connector does not connect properly no sound will be produced 412...

Page 425: ...llowing figure shows the cable routing for models 760XL 760XD 2 When replacing the DSP card or the audio ESS card make sure that the connector on the card is not loose If the connector does not connec...

Page 426: ...Pack 1030 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 LCD Unit 1080 Front IR and Rear IR 1090 System Board Assembly 1100 Upper Shield 1125 Video Card 1110 DC DC Card 1120 DSP Card Audio ESS...

Page 427: ...in the figures and make sure that the two CPU card connectors are connected properly If these connectors are not connected you cannot power on the computer Do not apply any extra force to the shaded...

Page 428: ...it serial number system board system number and other computer unique data Note Do not power off the computer when restoring the VPD The system unit serial number label is attached to the base cover 2...

Page 429: ...Models 760XL 760XD ThinkPad 760 9546 9547 417...

Page 430: ...Other Models 418 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 431: ...1160 Palm Rest Top Cover 1060 Keyboard Unit 1070 1 Turn the keyboard upside down 2 4 mm 4 mm 5 mm Flathead 3 Turn the keyboard right side up 3 4 5 4 2 2 1 1 ThinkPad 760 9546 9547 419...

Page 432: ...eyboard Unit 1070 Palm Rest 1160 Note When pulling the lever off the foot 1 separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot 4 mm 2 3 4 1 1...

Page 433: ...ThinkPad 760 9546 9547 421...

Page 434: ...d Unit 1070 Palm Rest 1160 Note When pulling the lever off the foot 1 separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot 4 mm 2 3 4 1 1 2 422...

Page 435: ...removing the latch from the keyboard base 6 push both ends of the latch simultaneously 2 When replacing the keyboard cable place the cable correctly as shown by the artwork in the circle ThinkPad 760...

Page 436: ...Card Battery Pack 760C 760L 760E 760EL 1020 Diskette Drive CD ROM Drive 1020 Hard Disk Drive 1040 Top Cover 1060 Keyboard Unit 1070 Palm Rest 1160 4 mm 1 2 3 1 1 2 5 4 424 IBM Mobile Systems ThinkPad...

Page 437: ...er Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the ba...

Page 438: ...for Backup Battery 2 for Standby Battery 1 2 for Speaker 2 1 Note When replacing the speakers backup battery and standby battery position the cables as shown 426 IBM Mobile Systems ThinkPad HMM Volume...

Page 439: ...SVGA P N 29H9226 ASM P N 73H6599 on page 433 P N 29H9227 10 4 SVGA Go to LCD Unit 10 4 SVGA P N 29H9227 on page 439 P N 46H5355 10 4 VGA Go to LCD Unit 10 4 VGA P N 46H5355 on page 444 P N 39H6232 11...

Page 440: ...emoving the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 8 mm 4 3 M2 x 4 3...

Page 441: ...ThinkPad 760 9546 9547 429...

Page 442: ...careful not to scratch or soil the surface of the LCD panel when replacing it The LCD panel is latched to the rear cover Remove the LCD panel by bending the rear cover in step 6 Too much force will br...

Page 443: ...ThinkPad 760 9546 9547 431...

Page 444: ...nges LCD Cover 1010 LCD Panel 1020 with interface cable assembly Step Length Quantity Memo 1 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 432 IBM Mobile Systems ThinkPad HMM V...

Page 445: ...removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6...

Page 446: ...Lift the LCD front cover slightly then remove the microphone cable 434 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 447: ...D panel when replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x...

Page 448: ...exing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connection can ca...

Page 449: ...es LCD Cover 2010 LCD Panel 2020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when rep...

Page 450: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown 438 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 451: ...when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 2 3 M2...

Page 452: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown below 440 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 453: ...CD Cover 3010 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 4 mm 1 2 M2 x 4 3 mm 2 Note Make sure you use the correct screw w...

Page 454: ...the core under the LCD panel When replacing Attention 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2...

Page 455: ...3030 Hinges LCD Cover 3010 LCD Panel 3020 with interface cable assembly Step Length Quantity Memo 1 M2 5 x 4 mm 2 Note Make sure you use the correct screw when replacing ThinkPad 760 9546 9547 443...

Page 456: ...oving the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 2 3 M2 x 5 mm 2...

Page 457: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown ThinkPad 760 9546 9547 445...

Page 458: ...Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 x 4 3 mm 2 Note Make sure you use the correct screw when replacing 446 IBM Mobile...

Page 459: ...ion 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely conn...

Page 460: ...en replacing the interface cable assembly 3 4 When replacing the hinges When replacing Don t locate the core under the LCD panel Step Length Quantity Memo 1 3 M2 5 x 4 mm 3 Note Make sure you use the...

Page 461: ...when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 6 mm 4 3 M2...

Page 462: ...Lift the LCD front cover slightly then remove the microphone cable When replacing Position the microphone cable as shown 450 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 463: ...over 5010 Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 6 mm 3 Note Make sure you use the correct screw when replacing ThinkP...

Page 464: ...rter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loos...

Page 465: ...5030 Interface Cable Assembly Hinges LCD Cover 5010 LCD Panel 5020 1 When replacing the interface cable assembly 2 When replacing the hinges ThinkPad 760 9546 9547 453...

Page 466: ...over when removing the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2...

Page 467: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 455...

Page 468: ...Note Be careful not to scratch or soil the surface of the LCD panel when replacing it Step Length Quantity Memo 1 M2 5 x 6 mm 2 Note Make sure you use the correct screw when replacing 456 IBM Mobile...

Page 469: ...on 1 The inverter card is very fragile and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely conne...

Page 470: ...el 6020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Remove the kapton tape in step 1 Step Length Quantity Memo 2 M2 5 x 4 mm 2 Note Make sure you use the correct screw...

Page 471: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown ThinkPad 760 9546 9547 459...

Page 472: ...ving the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm...

Page 473: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 461...

Page 474: ...hen replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 N...

Page 475: ...le and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connecti...

Page 476: ...el 7020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Remove the kapton tape in step 1 Step Length Quantity Memo 2 M2 5 x 4 mm 2 Note Make sure you use the correct screw...

Page 477: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown below ThinkPad 760 9546 9547 465...

Page 478: ...the screw covers 1 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Length Quantity Memo 2 M2 5 x 9 mm 2 3 M2 5 x 6 mm 2 5 M...

Page 479: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 467...

Page 480: ...hen replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 N...

Page 481: ...le and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connecti...

Page 482: ...ver 8010 LCD Panel 8020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 47...

Page 483: ...When replacing Position the microphone cable as shown ThinkPad 760 9546 9547 471...

Page 484: ...latches Release these latches then remove the LCD cover Be careful not to break the latches Note The front cover adhere to the LCD panel The circle in the figure shows the adhesive part Step Length Qu...

Page 485: ...Lift the LCD front cover slightly then remove the microphone cable ThinkPad 760 9546 9547 473...

Page 486: ...hen replacing it Lift the LCD panel slightly and disconnect the connector for the interface cable If there is kapton tape on the rear of the panel remove it Step Length Quantity Memo 1 M2 5 x 6 mm 2 N...

Page 487: ...le and flexing the inverter card can seriously damage the card Carefully connect the interface cable as shown 2 Carefully ensure the inverter card is securely connected A A loose or incorrect connecti...

Page 488: ...ver 9010 LCD Panel 9020 1 When replacing the interface cable assembly 2 3 When replacing the hinges Step Length Quantity Memo 2 M2 x 4 3 mm 4 Note Make sure you use the correct screw when replacing 47...

Page 489: ...When replacing Replace the kapton tape as shown below Position the microphone cable as shown ThinkPad 760 9546 9547 477...

Page 490: ...ctor 7 PCMCIA Slot 8 PCMCIA Slot 9 Security Keyhole 1 Release Latches 11 Front Infrared Port 12 Built in Speaker 13 Front Palm Rest 14 TrackPoint III 15 Removable Diskette Drive or CD ROM Drive model...

Page 491: ...nfrared Port 6 Air Duct Model unique 7 System Expansion Connector 8 Power Shutdown Switch 9 External Display Connector 1 Parallel Connector 11 Serial Connector 12 Power Jack 13 Option Cover 14 Headpho...

Page 492: ...Inside View 1 Modem Fax Port Release Latch 2 UltraBay 3 Battery Pack 4 Memory Slot 5 Security Latch 6 Removable Hard Disk Drive 480 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 493: ...Bottom View 1 Memory Slot Model unique 2 Serial Number ThinkPad 760 9546 9547 481...

Page 494: ...Power On Password Connector 1 Power On Password Connector 482 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 495: ...Parts Listing 760 9546 9547 Model 760C 9546 ThinkPad 760 9546 9547 483...

Page 496: ...9 14b Eject Button 39H7018 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 720 MB 12 7 mm 29H9229 U S 9546 model U21 U22 U27 U2A U2B U2H 16b Hard Disk Drive 1 08 GB...

Page 497: ...r Switch Actuator 29H9209 35 Power Switch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker H...

Page 498: ...Model 760CD 9546 486 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 499: ...Button 39H7018 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 1 2 GB 17 mm 29H9228 U S 9546 model U11 U13 U1A U1C Hard Disk Drive 720 MB 12 7 mm 29H9229 16c EMI She...

Page 500: ...d Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 Keyboard Card 29H9221 41 Backup Battery...

Page 501: ...or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Czech 39H6978 Danish 29H9405 Dutch 29H9403...

Page 502: ...Model 760E 9546 CD Nonupgradable Type 490 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 503: ...t is thick enough to install only an FDD The upgradable type 760E model has the FDD built in space that is thick enough to install a CD ROM Check to be sure which type of 760E you are servicing before...

Page 504: ...ar Shield Case 29H9200 13 System Board 11J8234 14a PC Card Slot 46H6031 14b Eject Button 46H6028 15 Battery Pack Li ion 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 29H9366 U S 9...

Page 505: ...ly 29H9216 32 DC DC Card 83H5375 33 See Misc Parts 34 Power Switch Actuator 29H9209 35 Power Switch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Sp...

Page 506: ...Model 760E 9546 CD Upgradable Type or 760ED 494 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 507: ...s each for the 760E CD upgradable type and 760ED The LCD thick model is the 760E 760ED with the thickness of 54 3 mm 2 14 inches The LCD slim model is the 760E 760ED with the thickness of 50 7 mm 2 00...

Page 508: ...46 model U9B Video Card 760E SVGA slim model 82H8882 10a Volume Connection Cable 29H9211 U S 9546 model U3A U3B U3L Volume Connection Cable 760E 760ED XGA slim model 82H8965 U S 9546 model U9A U9B 10b...

Page 509: ...B FDD Drive for Japan 4 mode 29H9372 In the U S either of the CD ROM 4X drives below may be used for 9546 model U3A U3B U3L Order the FRU number of the drive being replaced CD ROM Drive 4X 29H9231 CD...

Page 510: ...See Keyboard Unit Section 44 Top Cover 29H9184 AC Adapter 35W U S Canada Latin America Japan 85G6705 For EMEA AP 85G6701 For EMEA AP Slim 3 Prong 85G6735 Keyboard Misc Parts 39H7105 Misc Parts 760E t...

Page 511: ...or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Danish 29H9405 Dutch 29H9403 French 29H939...

Page 512: ...Model 760L 9547 500 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 513: ...29H9199 14a PC Card Slot 39H7019 14b Eject Button 39H7018 15 Battery Pack Ni MH 29H9233 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 12 7 mm 29H9366 16c EMI Sheet 39H7031 17 Rear Connect...

Page 514: ...tch Button 29H9191 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder...

Page 515: ...Model 760LD 9547 Misc ThinkPad 760 9546 9547 503...

Page 516: ...ot 39H7019 14b Eject Button 39H7018 15 Battery Pack Ni MH 46H5365 16a HDD Removable Strap 29H9236 16b Hard Disk Drive 810 MB 12 7 mm 29H9366 16c EMI Sheet 39H7031 17 Rear Connector Door 29H9186 18a Ba...

Page 517: ...36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 29H9225 39b Speaker left 39H6983 39c Speaker Holder right 39H7033 39d Speaker Holder left 39H7034 40 K...

Page 518: ...h 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Czech 39H6978 Danish 29H9405 Dutch 29H9403 French 2...

Page 519: ...Model 760EL or 760ELD 9547 ThinkPad 760 9546 9547 507...

Page 520: ...c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc Parts 6 TrackPoint III Cap 84G6536 7 Keyboard See Keyboard Section 8 Upper Shield Case 29H9213 9 Video Card 39H6228 U S 9547 model U3F U48 U4F U4H U...

Page 521: ...K U4T 18e Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 19b DIMM Adapter Card 8 MB 83H7126 U S 9547 model U48 U4G U4H U4K U4R U4T DIMM Adapter Card Blank 83H7124 U S 9547 model U3F U4F U4S U6F U...

Page 522: ...2 DC DC Card 83H5375 33 See Misc Parts 34 Power Switch Actuator 29H9209 35 Power Switch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right...

Page 523: ...or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 29H9408 Belgian 29H9406 Canadian French 29H9414 Danish 29H9405 Dutch 29H9403 French 29H939...

Page 524: ...Model 760XL 9547 512 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 525: ...75 12a External FDD Connector 29H9203 12b Rear Shield Case left 46H5759 12c Rear Shield Case right 46H5758 13 System Board SVGA 46H5773 14a PC Card Slot 46H5751 14b Eject Button 46H6028 15 Battery Pac...

Page 526: ...tch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 46H5777 39b Speaker left 46H5778 39c Speaker Holder right 39H7033 39d Speaker Holder...

Page 527: ...ish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 46H5790 Belgian 46H5788 Canadian French 46H5796 Danish 46H5787 Dutch 46H5785 French 46H5782 Germa...

Page 528: ...Model 760XD 9546 516 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 529: ...8965 10b Mic Connection Cable 29H9210 11 DSP Card 29H9205 12a FDD Connector Cable 29H9203 12b Rear Shield Case left 46H5759 12c Rear Shield Case right 46H5758 13 System Board XGA 46H5772 14a PC Card S...

Page 530: ...Power Switch Actuator 29H9209 35 Power Switch Button 29H9192 36 Rear IR Assembly 29H9214 37 Keyboard Base 29H9218 38 Keyboard Cable 29H9222 39a Speaker right 46H5777 39b Speaker left 46H5778 39c Spea...

Page 531: ...ish 29H9070 Swiss 46H5989 Turkish 29H9079 U K English 29H9064 U S English 29H9063 Keyboard Unit Arabic 46H5790 Belgian 46H5788 Canadian French 46H5796 Danish 46H5787 Dutch 46H5785 French 46H5782 Germa...

Page 532: ...LCD Parts List LCD Unit 12 1 SVGA P N 29H9226 ASM P N 29H9029 520 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 533: ...3 Screw Cap Large 4 Guide R L 5 Hinge Cover R L 7 Rear Cover Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5717 Note Include...

Page 534: ...LCD Unit 12 1 SVGA P N 29H9226 ASM P N 73H6599 522 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 535: ...over 3 Guide R L 5 Hinge Cover R L 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5718 Note Include...

Page 536: ...LCD Unit 10 4 SVGA P N 29H9227 524 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 537: ...e R L 4 Hinge Cover R L 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Assembly 46H5719 Note Includes the fo...

Page 538: ...LCD Unit 10 4 VGA P N 46H5355 526 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 539: ...ide R L 4 Hinge Cover R L 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5720 Note Includes the fol...

Page 540: ...LCD Unit 11 3 DSTN P N 39H6232 528 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 541: ...de Knob Screw Cap Screw Tape Hinge Group 46H5716 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5721 Note Includes the following parts 3 Interface Cable Assembly Scre...

Page 542: ...LCD Unit 12 1 XGA P N 82H8486 530 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 543: ...Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 82H8893 Note Includes...

Page 544: ...LCD Unit 12 1 XGA P N 46H5735 ASM P N 46H5731 532 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 545: ...Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 46H5737 Note Includes...

Page 546: ...LCD Unit 12 1 SVGA P N 82H8496 534 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 547: ...Hinge Cover R L 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap 4 Screw Tape Hinge Group 82H8892 Note Includes the following parts 5 Hinge R L Screw Cap Interface Cable Group 82H8894 Note Include...

Page 548: ...LCD Unit 12 1 SVGA P N 46H5725 536 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 549: ...over 3 Guide R L 5 Hinge Cover R L 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 46H5738 Note Include...

Page 550: ...LCD Unit 12 1 SVGA P N 11J8867 ASM P N 11J8855 538 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 551: ...R L 5 Hinge Cover R L 7 Rear Cover 9 Slide Knob Screw Cap Screw Tape Hinge Group 11J8869 Note Includes the following parts 6 Hinge R L Screw Cap Interface Cable Group 11J8870 Note Includes the follow...

Page 552: ...crew 5 M2 5 Nut 10 Hex Stud D Sub 5 Hex Stud Bus 5 M2 5 x 8 Flathead 5 M2 x 4 5 Screw Cover for Top cover 5 M2 5 x 4 Flathead 5 M2 5 x 5 Flathead 5 Nut M2 5 5 M2 6 x 5 Deform 5 M2 5 x 14 5 M2 5 x 4 Th...

Page 553: ...346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347 U S Thailand Malaysia Singapore and Hong Kong 43G3398 Netherlands 58G4340 New Zealand and PRC 58G4332 Norway 58G4334 Sweden 58G4336 S...

Page 554: ...Spacer 29H9369 External Diskette Drive Box Kit 66G5069 FDD 4 mode 2 88MB 29H9372 FDD External Box Kit 66G5069 Hard Disk Drive over Pack 39H7040 Headset 85G1529 HDD Overpack 39H7040 Interface Cable Sy...

Page 555: ...5741 U S English 95F5741 Black Keypad French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G62...

Page 556: ...7 Korea 25H2207 Japan 2 prong 85G6665 2 Hong Kong Singapore U K 25H2215 3 France Germany Spain 25H2209 4 Italy 25H2223 5 Australia New Zealand 25H2205 6 Denmark 25H2211 7 Israel 25H2225 8 Bangladesh P...

Page 557: ...desh Pakistan Sri Lanka 13H5279 South Africa 9 Switzerland 13H5270 10 Thailand 13H5264 3 Prong Slim 1 Colombia U S Venezuela 76H3516 Korea 76H3535 Japan 76H3526 2 Hong Kong Singapore U K 76H3524 3 Fra...

Page 558: ...546 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 559: ...Error Codes 568 Beep Symptoms 571 Keyboard Related Symptoms 571 Indicator Related Symptoms 571 Power Related Symptoms 572 Peripheral Device Related Symptoms 572 Other Symptoms 572 Undetermined Proble...

Page 560: ...ment should only be considered when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to r...

Page 561: ...d some symptoms that might indicate the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped...

Page 562: ...le make sure there are no hardware setting conflicts such as in interrupt levels memory addresses DMA channels and I O addresses 5 Check that the SCSI ID is set correctly 6 Test and correct any comput...

Page 563: ...to Run the Diagnostics on page 557 3 Use the following table with the verified symptom to determine which page to go to Search the symptoms column and find the description that best matches your sympt...

Page 564: ...e power cord for continuity and correct installation If the power cord is not the problem either the power supply is defective or another component is defective causing the power supply to cut off To...

Page 565: ...voltage is not correct replace the power supply If any voltages are not correct replace the power supply If the problem remains replace the main card 1 1 2 2 21 3 4 22 Connector 1 Connector 2 Power S...

Page 566: ...2 icons represent the second drive usually attached through a port replicator or an expansion unit The HDD 2 icon represents the hard disk drive in the UltraBay Printer Test the printer by connecting...

Page 567: ...Card of IBM ThinkPad Dock I If the external display is attached to the display adapter 1 Display adapter 2 Main card of IBM ThinkPad Dock I 3 Riser card If the screen is not rolling do the following t...

Page 568: ...card 4 External display External Keyboard Notes If a mouse or other pointing device is attached remove it and see if the error symptom goes away If the symptom goes away the mouse or other pointing d...

Page 569: ...devices 9 Select OK and press Enter if the selection is OK 10 Select a device and press Enter to start the tests 11 Select Test All to test all devices 12 Select Loop Test to run the tests in a repeat...

Page 570: ...uring the POST If the POST detects an error a three to eight digit error code is displayed Memory Errors If the POST detects a memory error in the first 640KB of system memory all of the first bank me...

Page 571: ...I and SCSI devices to verify these devices work correctly Do the following 1 Power off the computer the IBM ThinkPad Dock I and external SCSI devices 2 Insert the Option Diskette into drive A 3 Power...

Page 572: ...u select Test Expansion Unit on the Main Menu Select one 1 Run the test one time 2 Run the test Test Selection Menu Enter F1 Help F3 Exit 2 Select an item on the screen and follow the instructions tha...

Page 573: ...iguration for SCSI devices and displays the following if no SCSI controller is found If a SCSI controller is found the computer goes on to initialize the SCSI devices and displays the following SCSI S...

Page 574: ...ID0 3 device name ID1 4 device name ID2 5 device name ID3 6 device name ID4 7 device name ID5 8 device name ID6 9 device name ID7 0 device name ID8 SCSI Devises Test Menu The device name may be any of...

Page 575: ...ility V2 1 Enter F3 Exit Select one 1 All 2 device name ID0 3 device name ID1 4 device name ID2 5 device name ID3 6 device name ID4 7 device name ID5 8 device name ID6 9 device name ID7 0 device name...

Page 576: ...SCSI Devises Test Menu IDn Test Passed device name 10 If the test is unsuccessful the following appears SCSI Subsystem Diagnostics Utility V2 1 Enter F3 Exit Select one 1 All 2 device name ID0 3 devic...

Page 577: ...tive symptoms If the symptom is not listed or you cannot correct the problem using this index go to Undetermined Problems on page 573 If you cannot correct the problem using this index go to Undetermi...

Page 578: ...inkPad Dock I while in hibernation mode 1 Do the following steps a Power off and undock the system b Power on and shut down the system c Power off and dock the system 1XX See the Hardware Maintenance...

Page 579: ...1XX 12XX 1 Serial devices 2 Communication cable 3 Riser card 17XX 1 Hard disk drive 2 5 inch ThinkPad hard disk drive 2 Main card 24XX 1 Main card 2 Riser card 860X 1 Mouse 2 External keyboard 3 Riser...

Page 580: ...he FRU which caused the error If replacing a FRU does not correct the problem see the device ID or error code from the previous failure If they have changed the cause might be because the new FRU is d...

Page 581: ...e FDD 1 1 006 Diskette Drive FDD 2 2 066 External Diskette Drive PCMCIA 1 1 080 PCMCIA PCMCIA 2 2 088 External PCMCIA Parallel 009 Parallel Serial 011 012 Serial DSP 113 DSP 1 CDROM 1 215 CD ROM 2 CDR...

Page 582: ...replacing the FRU If the problem still remains after replacement of the FRUs go to Undetermined Problems on page 573 FRU Code FRU 10 1 System Board 30 Reserved 32 1 External Keyboard 2 Main Card 3 Ris...

Page 583: ...Actions Power good light does not turn on fan does not run and the computer is not functional See Undetermined Problems on page 573 Computer is functional and the fan runs but the power on indicator d...

Page 584: ...s Symptom Error IBM ThinkPad Dock I FRUs Sequence of Actions Computer does not work the power on indicator does not turn on but the fan runs See Undetermined Problems on page 573 Program load error du...

Page 585: ...skette drive numeric keypad or other external devices c Any adapter Note Removing an adapter or device may cause configuration errors Ignore error code 174 d SCSI device e Hard disk drive 3 Power on t...

Page 586: ...replace a FRU reverse the removal procedure and follow any notes that pertain to replacement See Locations on page 583 for internal cable connections and arrangement information Safety Notice 8 Trans...

Page 587: ...1010 SelectaDock I Make sure the security key is in the unlock position 3 1020 Rear Panel Option Card Cover Option Rear Panel ThinkPad SelectaDock Docking System 575...

Page 588: ...Option Card Cover If installed 1 1 2 4 3 3 6 6 5 7 576 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 589: ...ck Base Model I 1010 Rear Panel Option Card Cover 1020 3 2 1 1 4 5 Inside view Step Length Quantity Memo 1 M 2 6 x 5 mm 2 Self tap Black 2 M 2 6 x 5 mm 1 Self tap 3 M 2 6 x 8 mm 3 Black ThinkPad Selec...

Page 590: ...n Card Cover 1020 Upper Cover 1030 1 1 2 3 Step Length Quantity Memo 1 M 2 6 x 5 mm 3 Self tap 2 M 2 6 x 5 mm 2 Self tap 1050 LCD Panel SelectaDock Base Model I 1010 Rear Panel Option Card Cover 1020...

Page 591: ...el I 1010 Rear Panel Option Card Cover 1020 Upper Cover 1030 Connector of the LCD Panel 1050 3 5 2 4 1 6 Step Length Quantity Memo 2 M 3 x 5 mm 1 3 M 2 6 x 5 mm 1 4 M 2 6 x 8 mm 1 5 M 2 6 x 4 mm 2 Thi...

Page 592: ...Fan Assembly 1040 Connector of the LCD panel 1050 Power Unit 1060 1 3 4 2 5 6 Step Length Quantity Location 1 M 2 6 x 5 mm 1 Main Board M 2 6 x 6 mm 2 FDD connector M 2 6 x 8 mm 2 HDD connector 2 M 2...

Page 593: ...dure continued on the next page Step Length Quantity Memo 5 M 2 x 4 mm 2 Flat head Step Length Quantity Location 7 a M 2 6 x 5 mm 1 b M 2 5 x 3 mm 3 b Bottom of the base cover ThinkPad SelectaDock Doc...

Page 594: ...10 11 9 9 12 Step Length Quantity Location 9 M 2 6 x 4 mm 2 Self tap 582 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 595: ...ock Base Model I Front View 1 Security Lock 2 Lock Indicator 3 PC Card Lock 4 Right Hand Hole 5 Computer Catch Slit 6 Computer Lock 7 Left Hand Hole 8 Ejector 9 Docking Connector ThinkPad SelectaDock...

Page 596: ...d Numeric Keypad Connector 3 Kensington Lock Keyhole 4 Parallel Connector 5 Power Jack 6 Line Out Jack 7 Serial Connector 8 External Display Connector 9 External Diskette Drive Connector 1 Expansion C...

Page 597: ...A Slot 2 PC Card Lock Slide 3 SelectaDock Base Model I Lock 4 UltraBay Connector 1 5 UltraBay Connector 2 6 Feature Jumper 7 Blank Bezel 8 Status Indicator 9 Docking Guide 1 Docking Connector ThinkPad...

Page 598: ...Rear View 1 Power Connector 2 MIDI Joystick Jack 3 SCSI Connector 4 Line Out Jack 5 ISA Adapter Card Slot 6 PCI Adapter Card Slot 586 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 599: ...System Status Indicators 1 Docked 1 Power On 2 Suspend Mode 3 Diskette Drive In use 4 Hard Disk In use 5 Attention ThinkPad SelectaDock Docking System 587...

Page 600: ...Parts Listing SelectaDock 3547 1 2 3 4 5 6 7 588 IBM Mobile Systems ThinkPad HMM Volume 3...

Page 601: ...Board ASM 39H7422 7 Power Supply Unit 39H7417 Option Card Cover 39H7423 Miscellaneous Kit Includes the following Screws Spacers Clamps 39H7431 SelectaDock Base Model I 39H7416 Options Tape Drive Kit...

Page 602: ...n 2 pin 6454377 Japan 3 pin 65F0031 2 Hong Kong Singapore U K 14F0033 3 France Germany Spain 13F9979 4 Italy 14F0069 5 Australia New Zealand 13F9940 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh Pak...

Page 603: ...st 592 External Keyboard Auxiliary Input Device Checkout 593 Fax Modem Checkout 594 Printer Checkout 596 Port Replicator Checkout 597 TrackPoint Checkout 598 TV Tuner 599 Identifying Names and Functio...

Page 604: ...the problem Note Before you replace a display check the following list to see if it is connected correctly 8506 and 8508 displays must be connected to an Image Adapter A or an Image I Adapter A 63XX a...

Page 605: ...iary input devices may be available for IBM ThinkPad models Numeric keypad Mouse PS 2 compatible External keyboard with Keyboard Miniature Mouse cable If you suspect a problem with any of the auxiliar...

Page 606: ...Modem diskette into the default diskette drive If you are servicing a High Speed Internal Data Fax Modem Models FC3632 and FC3650 at the DOS prompt for example A type IBMDIAG then press Enter If you a...

Page 607: ...the customer transmit a call at a lower speed WAS THE CALL TRANSMITTED SUCCESSFULLY Yes No 012 If installed replace the external DAA If you do not have an external DAA installed or replacing the exte...

Page 608: ...the printer service manual If the printer self test runs correctly do the following 1 Verify the port settings in configuration 2 Install a wrap plug on the port indicated in configuration and run th...

Page 609: ...Parallel port test with the wrap plug installed on the replicator PCMCIA 2 test with the PC test card installed FDD 2 FDD 1 if no drive is installed in the computer drive test on the failing device 1...

Page 610: ...ture range requires re adjustment If the cursor floats or moves erratically power off and disconnect the mouse Power on the computer If the problem goes away replace the mouse If the problem remains r...

Page 611: ...figure and table show the names and functions of each part of the TV Tuner 1 12 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 13 11 10 Icons Functions 1 Front Panel Used to change the TV channels switch TV mode to...

Page 612: ...ve antenna unit or antenna cable Using the Front Panel The following table shows how to operate all functions of the TV Tuner with the controls on the front panel Key Function Power Turns on the TV Tu...

Page 613: ...See Using the Function Key on page 601 TV Ext Switches the displayed video source between the receiving TV broadcast program and external devices such as VCR video camera recorder laser disk and so on...

Page 614: ...TV signals only To set LO press HI Means the sensitivity of the TV is high factory default In this mode the TV Tuner receives weak and strong TV signals To set HI press D3S DON Time On Screen Message...

Page 615: ...Select Set Power Features from the ThinkPad Features menu then put a check mark at Internal Serial Port or Diskette Drive Compartment under the Power for devices If you need help press F1 to display...

Page 616: ...antenna unit are depleted The TV Tuner is not set up correctly You cannot watch TV or videos on the external display LO is set for the auto tune sensitivity selection See page 601 No color The progra...

Page 617: ...pter Diskette Drive Bus Adapter 72X8524 CD ROM Drives Enhanced Internal CD ROM II Drive 61G1901 Eject button below slot Internal CD ROM I Drive 81F7930 Eject button above slot Terminator Kit for 81F79...

Page 618: ...167 38F8682 3 5 Inch Enhanced Rewritable Optical Drive 92F0167 Mounting Tray 92F0269 Mounting Tray Bezel Model 3510 92F0268 External Keyboard Mouse Enhanced Keyboards 101 102 Key Keyboard Cable 72X853...

Page 619: ...Kits R Swiss French German 1392031 Keybutton Kits R U K English 6447046 Keybutton Kits U S English 6447045 Japanese Keyboard 94X1110 Keyboard Cable 94X1147 Country Canadian French 1396046 Spanish Lati...

Page 620: ...4 Italy Chile 14F0069 5 Australia New Zealand New Guinea 13F9940 Papua 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh Pakistan South Africa 14F0015 Sri Lanka 9 Switzerland 14F0051 10 Thailand 1838574...

Page 621: ...ancy Check CRT Cathode Ray Tube CSD Corrective Service Diskette CGA Color Graphics Adapter See EGA VGA XGA CRC Cyclic Redundancy Check CRT Cathode Ray Tube CSA Canadian Standards Association CSD Corre...

Page 622: ...t Array of Inexpensive Disks disk array models RAM Random Access Memory read write RGB Red Green Blue is in monitors RIPL Remote Initial Program Load ROM Read Only Memory SASD Sequential Access Storag...

Page 623: ...d then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual ____ Yes ____ No 2 What would you like to see added changed or deleted in this manual 3 What is your ser...

Page 624: ...ms including system board connectors jumpers memory subsystems I O subsystems programming interfaces and registers and error codes Basic input output system BIOS Options and adapters A catalog of our...

Page 625: ...ion Type and revision level Hardware configuration Print out print screen configuration from Reference Diskette currently in use BIOS level Operating system software Type and revision level Important...

Page 626: ...PC Company 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800 237 4824 EduQuest Educational Computers 800 964 8523 End User HelpDesk Support 800 742 2493 IB...

Page 627: ...PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255...

Page 628: ...r products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of th...

Page 629: ...ry Card International Association PenDOS Communications Intelligence Corporation PenPoint GO Corporation Pentium Intel Corporation PostScript Adobe Systems Incorporated Prism Marcom Corporation Prodig...

Page 630: ...IBM Part Number 84H8099 Printed in U S A S82G 15 3 5...

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IBM THINKPAD 365C/CD (2625), Hardware Maintenance Manual

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