Getting Help, Service, and Information
Purchasing Additional HelpWare Services
During and after the warranty period, you can purchase additional
HelpWare services, such as support for IBM and non-IBM hardware,
operating systems, and application programs; network setup and
configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and name might vary by
country.
Enhanced PC Support Line:
Enhanced PC Support is available
for desktop and mobile IBM computers that are not connected to a
network. Technical support is provided for IBM computers and IBM
or non-IBM options, operating systems, and application programs on
the Supported Products list.
This service includes technical support for:
Installing and configuring your out-of-warranty IBM computer
Installing and configuring non-IBM options in IBM computers
Using the operating system or application programs
Tuning performance
Installing device drivers remotely
Setting up and using multimedia devices
Identifying system problems
Interpreting documentation
You can purchase this service for a single incident, for multiple
incidents, or through a 900 number (billing will be by the telephone
company). For more information about purchasing Enhanced PC
Support, see “Ordering Support Line Services.”
Network and Server Support Line:
Network and Server Support
is available for simple or complex networks made up of IBM
workstations and servers using major network operating systems. In
addition, many popular non-IBM adapters and network interface
cards are supported.
This service includes technical support for:
Installing and configuring client workstations and servers
Identifying system problems and correcting problems on the
client or the server
Using IBM and non-IBM network operating systems
Interpreting documentation
Chapter 8. Solving Computer Problems
221
Summary of Contents for ThinkPad 365X
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Page 29: ...Getting Started 1 1 2 2 1 2 Right Side View Chapter 1 Getting Started 7 ...
Page 31: ...Getting Started Chapter 1 Getting Started 9 ...
Page 33: ...Getting Started 3 3 6 7 5 Chapter 1 Getting Started 11 ...
Page 82: ...Using the CD ROM Drive 60 IBM ThinkPad 365X 365XD User s Guide ...
Page 126: ...Affixing a Nameplate 104 IBM ThinkPad 365X 365XD User s Guide ...
Page 156: ...ThinkPad 365 Port Replicator 1 1 3 3 2 2 4 4 134 IBM ThinkPad 365X 365XD User s Guide ...
Page 210: ...When Using Windows 95 188 IBM ThinkPad 365X 365XD User s Guide ...
Page 260: ...Avoiding Hardware Conflicts 238 IBM ThinkPad 365X 365XD User s Guide ...
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Page 308: ...IBM Part Number 76H7579 Printed in U S A 76H7579 S76H 7579 ...