What to Do First:
The service personnel must fill in
the following information in the parts exchange form or
parts return form that is attached to the returned FRU:
1. Name and phone number of service personnel
2. Date of service
3. Date when the part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the
monitor, and beep symptoms
6. Procedure index and page number in which the
failing FRU was detected
7. Failing FRU name and the part number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
Warranty Note: During the warranty period, the customer
may be responsible for repair costs if the computer
damage was caused by misuse, accident,
modification, unsuitable physical or operating
environment, or improper maintenance by the
customer. The following list provides some
common items that are not covered under warranty
and some symptoms that may indicate the system
was subjected to stresses beyond normal use:
The following is not covered under warranty:
LCD panel cracked by applying excessive force
or by being dropped
Scratched (cosmetic) parts
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force
Damage caused by liquid spilled into the system
Damage caused by improperly inserting a PC
card or installation of an incompatible card
Damage caused by any foreign material in the
FDD
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels
Damaged or bent diskette eject button
CD-ROM drive damage caused by shock from
excessive force, or by being dropped
Fuses blown by attaching a nonsupported device
Forgotten computer password (making the
computer unusable)
20
IBM ThinkPad 380XD, 385XD
Summary of Contents for ThinkPad 380XD
Page 2: ......
Page 8: ...vi IBM ThinkPad 380XD 385XD ...
Page 88: ...2635 8xx 9xx Axx Bxx 2635 Dxx Exx Fxx 80 IBM ThinkPad 380XD 385XD ...
Page 110: ...When replacing Replace the LCD miscellaneous parts as follows 102 IBM ThinkPad 380XD 385XD ...
Page 111: ...2050 LCD Cable IBM ThinkPad 380XD 385XD 2635 103 ...
Page 119: ...LCD FRU HPA Labeled 05K9309 or 05K9320 IBM ThinkPad 380XD 385XD 2635 111 ...
Page 121: ...TFT 1 Labeled 05K9312 or 05K9322 IBM ThinkPad 380XD 385XD 2635 113 ...
Page 123: ...TFT 2 Labeled 05K9311 or 05K9321 IBM ThinkPad 380XD 385XD 2635 115 ...
Page 132: ...IBM Part Number 10L9623 Printed in U S A S1ðL 9623 ðð ...
