IBM ThinkPad 560Z, Hardware Maintenance Manual

Page 1: ...S10L 9625 00 IBM Mobile Systems Hardware Maintenance Manual ThinkPad 560Z 2640 Computer August 1998...

Page 2: ...e periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes to the products or the programs described in th...

Page 3: ...mptoms 29 Keyboard or TrackPoint Related Symptoms 29 LCD Related Symptoms 30 Peripheral Device Related Symptoms 30 Power Related Symptoms 31 Other Symptoms 31 Intermittent Problems 31 Undetermined Pro...

Page 4: ...stem Board 62 2010 LCD Front Cover 64 2020 LCD Panel 66 2030 LCD Inverter Card 67 2040 LCD Cable and Hinges 68 3010 ThinkPad Port Replicator with Advanced EtherJet Feature 70 Locations 72 Front View 7...

Page 5: ...rams might be overwritten Replace FRUs only for the correct model When you replace a FRU make sure the model of the machine and FRU part number are correct by referring to the FRU parts list A FRU sho...

Page 6: ...he error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code Whatever caused the first error code can result in fa...

Page 7: ...suitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate...

Page 8: ...s The password is cleared 6 Reinstall the DIMM socket lid and turn the computer right side up 7 Verify that the password prompt does not appear 8 To reactivate the password set the password again The...

Page 9: ...Enter twice 7 Select Exit 8 Select Restart on the Easy Setup Main Menu and wait until the POST ends 9 Reinstall the DIMM socket lid and turn the computer right side up Verify that the password prompt...

Page 10: ...on the system board Memory Option Maximum of 96MB for 560X Maximum of 96MB for 560Z when the base memory is 32MB Maximum of 128MB for 560Z when the base memory is 64MB CMOS RAM 560X 560Z 242 bytes VGA...

Page 11: ...Microphone Port replicator Audio 16 bit audio Internal speaker Internal microphone Mechanical volume 560X Software volume 560Z Infrared Transfer 560X 560Z IrDA 1 1 PCMCIA One Type III or two Type I Ty...

Page 12: ...ptom then go to the page shown in the Go To column Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power Systems Checkout on page 14 POST does not complete No beep...

Page 13: ...r FDD 2 to start the test 4 Insert the blank diskette when instructed and follow the instructions on the screen 5 If the controller test detects an error FRU code 10 appears Replace the system board 6...

Page 14: ...not recur the problem may have been in the connector Recheck the connector If the problem is not corrected replace the device and then the system board Memory Checkout EDO DIMM cards are available for...

Page 15: ...ograms New features or options To update the flash memory do the following 1 Get the appropriate diskette containing the update 2 Insert the System Program Service Diskette into drive A and power on t...

Page 16: ...th a scratch diskette 10 If diagnostic errors appear replace the port replicator or the diskette drive If the problem remains after the replacement replace the system board 11 If power problem appears...

Page 17: ...the voltage is not good replace the AC Adapter If the voltage is within the range do the following Replace the system board If the problem is not corrected go to Undetermined Problems on page 31 Note...

Page 18: ...is case the battery pack is over discharged It takes the at least 2 hours to recharge the battery pack even if the indicator does not turn on If the voltage is still less than 11 0 V dc after rechargi...

Page 19: ...U Mini Cartridge Checkout The system board and the CPU mini cartridge FRUs perform the operation on the computer Processor problems can be caused by either FRU Generally the CPU mini cartridge has a l...

Page 20: ...continue to the next step Drifting Pointer There may be cases when the pointer drifts for a short while on the screen this is not a hardware problem This movement can occur when a slight steady pressu...

Page 21: ...indows 98 The following events cause the computer to enter suspend mode The Fn F4 keys are pressed The LCD cover is closed If you add a check mark to the Will not suspend even if LCD is closed box in...

Page 22: ...e The computer does not accept any event immediately after it enters suspend mode Therefore wait a few seconds before taking any action to reenter operation mode Hibernation Mode In hibernation mode t...

Page 23: ...ation In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 31 Note For IBM devices not sup...

Page 24: ...3 System board 163 Time and date were not set 1 Set time and date 2 System board 173 Configuration data was lost 1 Select OK in the error screen then set the time and date 2 Backup battery 3 System b...

Page 25: ...ation area does not match the actual configuration 1 Check if the configuration was changed For example check if a DIMM card was added 196 A read error occurred in the hibernation area of the hard dis...

Page 26: ...on page 11 2 Diskette 3 Diskette drive assembly 604 Unacceptable ID was read from the diskette drive 1 Go to Diskette Drive Checkout on page 11 2 Diskette drive assembly 3 System board 11XX 1101 Seri...

Page 27: ...m bus error I F between 8042 and IPDC 8612 TrackPoint error 8613 System board or TrackPoint error 1 Reseat the keyboard cable on the system board 2 Keyboard 3 External mouse 4 System board I9990301 I9...

Page 28: ...Symptom Error FRU Action in Sequence Other codes not listed above 1 Go to Undetermined Problems on page 31 26...

Page 29: ...e to low battery voltage Connect the AC Adapter or install a fully charged battery Allow the system to completely shut down before changing the battery Two short beeps with error codes POST error See...

Page 30: ...see the note The memory count size appears different from actual size Go to Memory Checkout on page 12 The system configuration does not match the installed devices Go to Checking the Installed Devic...

Page 31: ...stic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Keyboard or TrackPoint Related Symptoms Symptom Error FRU Action in Sequence The keyboard one or more k...

Page 32: ...rast cannot be adjusted 1 Reseat the LCD connectors 2 LCD inverter card 3 LCD assembly 4 System board LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed 1 See importan...

Page 33: ...blems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only...

Page 34: ...ces b Devices attached to the port replicator c Printer mouse and other external devices d Battery pack e Hard disk drive f External diskette drive g DIMM card h PC cards 4 Power on the computer 5 Det...

Page 35: ...ears under the tested device icon when the test ends without any errors 4 Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu The ThinkPad FRU connections window appears...

Page 36: ...does not turn on check that the card is installed correctly by reseating it If the LED still does not turn on after the card is reseated try using another slot for the test If the LED still does not t...

Page 37: ...t installed appears in a dark shade for example FDD 2 appears in a dark shade when no second FDD is installed do the following 1 Replace the first device in the configuration such as an FDD 1 2 If the...

Page 38: ...ct the problem see the device ID or error code from the previous failure If they have changed the cause might be that the new FRU is detective or that the FRU was incorrectly installed Device ID If an...

Page 39: ...of the computer FDD 2 2 066 External diskette drive or FDD Connector of the port replicator 080 PCMCIA 088 External PC Card PCMCIA 009 Parallel port 011 Serial port 154 Universal serial bus USB 155 Ex...

Page 40: ...fore replacing the FRU If the problem persists after replacement of the FRUs go to Undetermined Problems on page 31 FRU Code FRU 10 System board 11 CPU Mini Cartridge 20 Memory See Memory Checkout on...

Page 41: ...following Status Indicators Password Combinations on page 40 Running a Low Level Format on page 40 Fn Key Combinations on page 41 Status Indicators The system status indicators show the current comput...

Page 42: ...ower On Green Power on Password Combinations The Model 560Z supports the following passwords Power on password POP Hard disk password HDP Supervisor password PAP The password combinations are When the...

Page 43: ...ctions The Fn key works independently from the operating system The operating system obtains the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel...

Page 44: ...tery pack and then disconnect any interconnecting cables CAUTION The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the...

Page 45: ...Easy Setup menu appears 3 Click on Config 4 Press Ctrl N The System Unit Serial Number menu appears 5 Follow the instructions on the menu Notes 1 Do not power off the computer during the restoring pr...

Page 46: ...er 48 1050 Keyboard Bezel 49 1060 Keyboard Unit 52 1070 LCD Assembly 53 1080 Speaker 55 1081 HDD Flat Cable 56 1090 PC Card Slot Assembly 57 1100 Heat Sink 58 1110 CPU Mini Cartridge 59 1120 Fan 61 11...

Page 47: ...teries can be ordered from IBM or IBM Authorized Dealers Turn the computer upside down 1 2 3 Note When putting back the battery connect the battery connector using a small screwdriver and place the ba...

Page 48: ...4 kgcm When re installing Make sure you use the correct screw and tighten it firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one M...

Page 49: ...1030 Battery Pack Turn the computer upside down 1 2 ThinkPad 560Z HMM 47...

Page 50: ...is operating in suspend mode or in hibernation mode Note For 560X if you are replacing a 4GB hard disk drive reuse the shield and the tape P N 05K4690 Battery Pack 1030 1 2 3 Step Size Quantity Torqu...

Page 51: ...bind 7 4 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed...

Page 52: ...4 5 6 7 7 7 Latch 7 50...

Page 53: ...8 10 9 You can easily disassemble the LCD release latch To reassemble it do as shown ThinkPad 560Z HMM 51...

Page 54: ...alling Suspend Switch 4 Step Size Quantity Torque 1 M2 5 x 4 mm black plain head 5 4 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in th...

Page 55: ...ezel 1050 Note For the LCD Assembly removal and replacement go to 2010 LCD Front Cover on page 64 2 5 4 3 When re installing Step Size Quantity Torque 1 M2 5 x 7 mm black plain head 2 4 kgcm 2 M2 5 x...

Page 56: ...use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightene...

Page 57: ...1080 Speaker Battery Pack 1030 Keyboard Bezel 1050 ThinkPad 560Z HMM 55...

Page 58: ...en re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Ma...

Page 59: ...Step Size Quantity Torque 1 M2 5 x 4 mm black bind 4 4 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque...

Page 60: ...e installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make s...

Page 61: ...artridge Battery Pack 1030 Keyboard Bezel 1050 Heat Sink 1100 When removing In order to avoid damaging the CPU cartridge do not tilt it for more than 10 mm from the system board 1 2 3 Max 10 mm ThinkP...

Page 62: ...module 3 Place the CPU mini cartridge on the system board so the the screw holes align with posts A B C and D on the system board 4 Press and hold down Area 1 1 then press Area 2 2 5 Apply grease 0 2...

Page 63: ...Do not pinch the fan cable when re installing the fan Step Size Quantity Torque 1 M2 x 8 mm yellow flat head 2 2 kgcm When re installing Make sure you use the correct screw and tighten all screws fir...

Page 64: ...e system board contains the vital product data VPD that is the system unit serial number system board system number and other computer unique data 2 Do not power off the computer when restoring the VP...

Page 65: ...e correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firm...

Page 66: ...cause viewing concerns The LCD should be replaced if the number of missing discolored or lighted dots in any background is 21 or more Step Size Quantity Torque 2 M2 5 x 5 5 mm brass flat head 3 3 kgcm...

Page 67: ...l latches Release the latches as shown in step 3 4 Hooks When re installing Reverse side 3 4 When re installing Make sure that all eight hooks are engaged properly Make sure that the slide knobs work...

Page 68: ...1 M2 5 x 5 5 mm brass flat head 4 3 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never us...

Page 69: ...lining them up straight Step Size Quantity Torque 2 M2 5 x 3 0 mm brass flat head 2 3 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in...

Page 70: ...ling the left hinge see the next page Step Size Quantity Torque 1 M2 5 x 5 5 mm brass flat head 2 3 kgcm 3 M2 5 x 5 5 mm brass flat head 3 3 kgcm When re installing Make sure you use the correct screw...

Page 71: ...When re installing See the following figure Copper Tape If you are replacing hinges of the TFT panel put a spacer P N 05K4658 on the left hinge as shown below ThinkPad 560Z HMM 69...

Page 72: ...rass flat head 3 3 kgcm When re installing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that yo...

Page 73: ...7 When re installing Box Assembly Upper Cover Assembly ThinkPad 560Z HMM 71...

Page 74: ...hone Jack 4 Microphone Line In Jack 5 Infrared Port 6 PC Card Slots 7 PC Card Eject Buttons 8 Battery Pack 9 TrackPoint Left and Right Buttons 1 LCD Latch 11 Fn Key 12 Keyboard 13 Indicator Panel 14 B...

Page 75: ...ew 1 System Expansion Connectors 2 Security Keyhole 3 Memory Slot 4 Hard Disk Drive Slot 5 Battery Pack 6 Battery Pack Latch 7 Backup Battery Slot 8 Power Shutdown Switch 1 8 7 2 2 3 4 5 6 ThinkPad 56...

Page 76: ...ector 2 Fan Louver 3 Power Switch 4 Security Keyhole 5 Power Jack 6 External Input Device Connector 7 Universal Serial Port 8 Serial Connector 9 Parallel Connector 1 External Monitor Connector 11 Conn...

Page 77: ...Parts List for Model 560Z 1 2 2 2 2 2 2 2 3 4 5 6 8 9 10 11 12 7 13 20 21 20 20 20 20 14 15 16 18 19 17 ThinkPad 560Z HMM 75...

Page 78: ...ver 12J1691 15 Backup Battery 12J1695 16 FDD Connector Cover 12J1692 17 Hard Disk Drive Assembly 4 0GB HDD Assembly 9 5 mm 22L0024 with Spacer 4 0GB HDD Assembly 12 5 mm 83H7085 6 4GB HDD Assembly 12...

Page 79: ...ef No FRU Name FRU No 1 LCD Cover Set 05K4602 2 Control Knob 12J9664 3 LCD Panel 05K9353 4 LCD Inverter Card 10L0916 5 Shield Kit 05K5656 a Inverter Shield b LCD Shield 6 LCD Cable 05K2794 7 Hinge Lef...

Page 80: ...4787 Canadian French 02K4788 German 02K4789 French 02K4790 Dutch 02K4791 Swedish Finnish 02K4792 Norwegian 02K4793 Danish 02K4794 Italian 02K4795 Spanish 02K4796 Swiss 02K4797 Portuguese 02K4798 Latin...

Page 81: ...omputer is from a different country 2 The warranty for the system unit does not apply to all options FRU Name FRU No Headset 85G1529 6 4GB HDD Assembly 12 5 mm 02K0520 Microphone 66G7871 PS 2 Miniatur...

Page 82: ...5F5468 Swiss French 95F5711 Swiss German 95F5715 Turkish 95F5467 U K English 95F5741 U S English 95F5741 Black Keypad FRU Name FRU No French 84G6286 German 84G6280 Italian 84G6292 Norwegian 84G6310 Sw...

Page 83: ...me FRU No Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 USB Parallel Test Cable 05K2580 Screwdriver Kit 95F3598 Torque Screwdriver 05K4695 5mm Socket Wrench 05K4694 Screwdriver 05K4693 ThinkPad...

Page 84: ...iland Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of Ch...

Page 85: ...ates of America Venezuela Thailand 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spa...

Page 86: ...of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send lic...

Page 87: ...ThinkPad 560Z HMM 85...

Page 88: ...Part Number 10L9625 Printed in U S A...