Troubleshooting guide
CD-ROM drive problems
Problem
Cause and action
The CD-ROM drive does
not work.
Make sure that:
The computer is powered on and a compact disc is properly loaded on the
center pivot of the CD-ROM drive. (You should hear a click.)
The CD-ROM drive connector is firmly connected to the computer.
The CD-ROM drive tray is firmly closed.
The device drivers are correctly installed.
If the CD-ROM drive in the docking station does not work, do the following:
1. Click Start.
2. Move the cursor to Programs and ThinkPad; then click ThinkPad
Configuration.
3. Click Docking Station (
).
4. Make sure that you selected the Enable IDE device in the docking station
check box.
Note: Do not use IRQ 11 and 15 for the PCI device setting.
5. Click OK.
You hear a noise from the
CD-ROM drive when the
compact disc is spinning.
The CD-ROM drive cover might be bent. Have the CD-ROM drive serviced.
The CD-ROM tray does
not open even if you
press the CD-ROM eject
button.
Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray.
A compact disc cannot be
read.
Make sure that:
The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit.
The compact disc is not defective. If it is, try another compact disc.
The compact disc is placed in the tray with the label side up. (You should
hear a click.)
The compact disc format conforms with one of the following:
– Music CD
– CD-ROM or CD-ROM XA
– Multisession photo CD
– Video CD
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IBM ThinkPad 600X User's Reference
