background image

Errors without messages

Problem:

When I turn on the machine, nothing appears on the screen and the machine
does not beep while starting up.

Note:

If you are not sure whether you heard any beeps:

1.

Turn off the computer by pressing and holding the power switch for 4
seconds or more.

2.

Turn it on and listen again.

Solution:

1.

Make sure that:

v

The battery is installed correctly.

v

The AC adapter is connected to the computer and the power cord is
plugged into a working electrical outlet.

v

The computer is turned on. (Turn the power switch on again for
confirmation.)

2.

If a power-on password is set:

a.

Press any key to display the prompt for the power-on password. If
the brightness level of the screen is low, increase it by pressing the
Fn+Home.

b.

Type the correct password and press Enter.

3.

If these items are set properly, and the screen remains blank, have the
computer serviced.

Problem:

When I turn on the machine, only a white cursor appears on a blank screen.

Solution:

Note:

If you have modified a partition on your HDD or SSD by using a

partition software, information about that partition, or the master boot
record, may have been destroyed.

1.

Turn off the computer, and then turn it on again.

2.

If you still see only the cursor on the screen, do the following:

v

If you have used the partition software, examine the partition on the
HDD or SSD by using the software, and recover the partition if
required.

v

Use either the Rescue and Recovery workspace or the recovery discs to
restore the system to the factory state.

For details about restoring the system to the factory state, see
Chapter 4, “Recovery options,” on page 35.

3.

If the problem persists, have the computer serviced.

Chapter 3. Solving computer problems

21

Summary of Contents for ThinkPad T500 - LENOVO - Genuine Windows 7 Home Premium 64

Page 1: ...ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 2: ......

Page 3: ...ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 4: ... support click Troubleshooting and then click User s guides and manuals Second Edition June 2008 Copyright Lenovo 2008 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure L...

Page 5: ...roblems 24 Sleep standby or hibernation problems 25 Computer screen problems 27 Battery problems 30 AC adapter problems 30 Hard disk drive HDD or solid state drive SSD problems 31 Fingerprint reader problems 33 Startup problems 33 Chapter 4 Recovery options 35 Introducing Rescue and Recovery 35 Solid state drive SSD 35 Restoring the factory contents 36 Recovering data 37 Chapter 5 Upgrading and re...

Page 6: ...f Compliance 76 Japanese VCCI Class B statement 77 EU WEEE Statements 77 Notice for users in the U S A 77 ENERGY STAR model information 78 Notice for Regulatory information 80 Trademarks 81 Index 83 iv ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 7: ...ause discomfort or even a skin burn v Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time v Periodically take breaks from using the keyboard by lifting your hands from the palm rest Protect yourself from the heat generated by the AC adapter When the AC adapter is connected to an electrical outlet and your computer it ...

Page 8: ...puter equipped with a hard disk drive do one of the following and make sure that the power on indicator is off Turn it off Press Fn F4 to put it in sleep standby mode Press Fn F12 to put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Handle your computer gently Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer...

Page 9: ...line manual called Access Help preinstalled on your ThinkPad computer is a comprehensive online manual that provides answers to most of your questions about your computer helps you to configure preloaded features and tools or solve problems To open Access Help do either of the following v Press the ThinkVantage button Under Quick Links in the Productivity Center or Lenovo CareSM click Access on sy...

Page 10: ...hinkVantage button can help you in many situations when your computer is working normally and even when it is not Press the ThinkVantage button to open the ThinkVantage Productivity Center or Lenovo Care and get access to informative illustrations and easy to follow instructions for getting started and staying productive You can also use the ThinkVantage button to interrupt the startup sequence of...

Page 11: ...is in boldface Comments Fingerprint reader v Enabled If you select Disabled the integrated fingerprint reader is disabled and you cannot use it v Disabled By default the integrated fingerprint reader is enabled To disable it do as follows 1 Save all open files and exit all applications 2 Turn your computer off and then on again 3 When the logo screen is displayed press the F1 key The BIOS Setup Ut...

Page 12: ...4 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 13: ...close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or ...

Page 14: ...old it by the bottom Do not pick up or hold your computer by the display Connect the internal modem correctly v Your computer modem might use only an analog telephone network or public switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes...

Page 15: ...d such as xD Picture Card SD Card Memory Stick and MultiMediaCard Communication Daughter Card Note When transferring data to or from a Flash Media Card such as an SD card do not put your computer in sleep standby or hibernation mode before the data transfer is complete To do so might cause damage to your data Note The SDHC card cannot be used on the ThinkPad Advanced Dock Be sure not to modify you...

Page 16: ...with the clean sponge 8 Wipe the surface again with a dry soft lint free cloth 9 Wait for the surface to dry completely and remove any cloth fibers from the computer surface Cleaning your computer keyboard 1 Absorb some isopropyl rubbing alcohol on a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an...

Page 17: ...ture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 2 Taking care of your ThinkPad computer 9 ...

Page 18: ...10 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 19: ...fications for my ThinkPad computer See http www lenovo com think support I need to upgrade a device or I need to replace one of the following the HDD the SSD the PCI Express Mini Card the Modem Daughter Card the memory the keyboard or the palm rest See the Appendix B Customer Replaceable Units CRUs on page 67 of this Guide for the list of Customer Replaceable Units and the location of the instruct...

Page 20: ... details see Basics in Access Help 2 Turn off the computer and then turn it on again 3 When the ThinkPad logo comes up immediately press F1 to enter the BIOS Setup Utility If you have set a supervisor password the BIOS Setup Utility menu appears after you enter the password You can start the utility by pressing Enter instead of entering the supervisor password however you cannot change the paramet...

Page 21: ...rmation v Running any tests may take up to several minutes or longer Make sure you have time to run the entire test do not interrupt the test while it is running When preparing to contact the Customer Support Center be sure to print the test log so that you can rapidly provide information to the help technician HDD diagnostic program If your hard disk drive HDD or solid state drive SSD is not oper...

Page 22: ...eed test failed v Error code 0202 Controller Diag failed 6 If the diagnostic program returns no error message but you still have some concerns v See the instructions in the Introducing Rescue and Recovery section in online Access Help and run the program for a diagnostic test of the HDD or SSD v Download PC Doctor for DOS for your computer from the following Web site http www lenovo com support si...

Page 23: ...lts Checksum of the startup sequence setting in the EEPROM is not correct Press F1 to enter the BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system 0190 Critical low battery error The computer turned off because the battery is low Connect the AC adapter to the computer and charge the battery or replace the battery with a fully charg...

Page 24: ...then turn on the computer Make sure that the built in keyboard operates correctly If it does have the external keyboard serviced v Make sure that the external keyboard is connected to the correct connector Test the computer by using PC Doctor v If the computer stops during the test have the computer serviced 0230 Shadow RAM error The shadow RAM failed Test your computer s memory with PC Doctor If ...

Page 25: ...see the same error code have the computer serviced 1802 Unauthorized network card is plugged in Power off and remove the miniPCI network card The Mini PCI network card is not supported on this computer Remove it 1803 Unauthorized daughter card is plugged in Power off and remove the daughter card The daughter card is not supported on this computer Remove it 1804 Unauthorized WAN card is plugged in ...

Page 26: ...nd press Enter If you still see the same error message have the computer serviced The hard disk password prompt An HDD or SSD password is set Type the password and press Enter to use the computer If you still see the same error message have the computer serviced Hibernation error The system configuration changed between the time your computer entered hibernation mode and the time it left this mode...

Page 27: ... that the operating system has no failure and is installed correctly Excluded from boot order Open the BIOS Setup Utility and add the device to boot order Beep errors One short beep pause three short beeps pause three more short beeps and one short beep If only one memory module is installed make sure that it is correctly installed in the lower slot If memory modules are installed in both of the s...

Page 28: ...ess error 0188 Invalid RFID serialization information area 0189 Invalid RFID configuration information area 0192 System Security Embedded Security hardware tamper detected 0260 System timer error 0270 Real time clock error 02D0 System cache error 02F4 EISA CMOS not writable 02F5 DMA test failed 02F6 Software NMI failed 02F7 Fail safe timer NMI failed Fan error Thermal sensing error 20 ThinkPad T50...

Page 29: ...orrect password and press Enter 3 If these items are set properly and the screen remains blank have the computer serviced Problem When I turn on the machine only a white cursor appears on a blank screen Solution Note If you have modified a partition on your HDD or SSD by using a partition software information about that partition or the master boot record may have been destroyed 1 Turn off the com...

Page 30: ...or hibernation Problem The computer does not respond Solution 1 Turn off the computer by pressing and holding the power switch for 4 seconds or more 2 If the computer still does not respond remove and reinstall the AC adapter and the battery Your computer might lock when it enters sleep standby mode during a communication operation Disable the sleep standby timer when you are working on the networ...

Page 31: ...PC Doctor for Windows If you cannot startup Windows use PC Doctor from the service partition on your hard disk drive Password problems Problem You forgot your password Solution v If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have that password canceled v If you forget your hard disk password a Lenovo authorized ser...

Page 32: ...ng properly If keys on the keyboard still do not work have the computer serviced Problem A number appears when you type a letter Solution The numeric lock function is on To disable it press and hold Shift or Fn and then press NmLk ScrLk Problem All or some keys on the external keyboard or numeric keypad do not work Solution Make sure that the external keyboard or numeric keypad is correctly connec...

Page 33: ...he following v Connect the AC adapter to the computer and plug it into an electrical outlet v Replace the battery with a fully charged one Problem When you take action to return from sleep standby mode the computer display remains blank Solution 1 Check whether an external monitor was turned off while the computer was in sleep standby mode 2 Do either of the following v Turn on the external monito...

Page 34: ... the AC adapter and the battery Problem The computer enters sleep standby mode unexpectedly Solution 1 Make sure that the settings in Power Manager are set properly a Start Power Manager by clicking Start All programs ThinkVantage Power Manager b On the Power Plan tab in Windows XP On the Power Scheme tab select the name of the Plan you want Under System settings check the setting of Enter System ...

Page 35: ...sistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time Problem The screen is blank Solution 1 Do the following v Press Fn F7 to bring up the image Note If you use the Fn F7 key combination to apply a presentation scheme press Fn F7 at least three times in three seconds v If you are using the AC adapter or using the battery and the battery status ind...

Page 36: ...nformation window Note The device driver name depends on the video chip that has been installed on your computer 6 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working properly If not click the Troubleshoot button 7 Click the Monitor tab 8 Make sur...

Page 37: ...operly If not click the Troubleshoot button 7 Click the Monitor tab 8 Make sure that the information is correct 9 Click the Properties button Check the Device status box and make sure that the device is working properly If not click the Troubleshoot button Problem A message Unable to create overlay window appears when I try to start DVD playback or I get poor or no playback while running video pla...

Page 38: ...n Discharge and recharge the battery AC adapter problems Problem The AC adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the task bar Also the AC power indicator does not light up Solution 1 Make sure that the connection of the AC adapter is correct For connecting the AC adapter see the Setup Instructions manual includ...

Page 39: ...a security function If you have set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility and want to use the HDD or SSD in an older computer 1 Remove the hard disk password on your computer 2 Move the HDD or SSD to the older computer Problem You cannot hot swap the HDD or SSD in the Ultrabay Solution You can hot swap an HDD or SSD in the Ultrabay only if no hard disk passwo...

Page 40: ...press F1 to enter the BIOS Setup Utility 4 Remove all other passwords 5 Set Using Passphrase as enabled or disabled whichever was its setting when you set the hard disk password 6 Save the change and exit the BIOS Setup Utility 7 Turn off the computer 8 Reinstall the HDD or SSD 9 Turn on the computer and enter the BIOS Setup Utility to change or remove the hard disk password Problem When you compr...

Page 41: ...gerprint To improve the situation try the following v If your hands are too dry apply lotion to them v Clean or wipe your hands to remove any excess dirt or moisture from the fingers v Enroll and use a different finger for authentication Startup problems Problem The Microsoft Windows operating system will not start Solution Use the Rescue and Recovery workspace or recovery discs to help solve or i...

Page 42: ...p immediately press F1 to enter the BIOS Setup Utility 3 Select Startup and press Enter 4 Select Boot and press Enter 5 Make sure that v The device is included in the Boot priority order list v The device is configured so that it can start up the operating system 6 If the device is included in the Excluded from boot order list select it 7 Press the x key Now the device is included in the Boot prio...

Page 43: ... state drive SSD With Lenovo technologies advancing to provide you with the best engineered systems some models are equipped with a solid state drive SSD for data storage This cutting edge technology enables notebook systems to be lighter smaller and faster If your system has an SSD use Rescue and Recovery to back up your system with external storage media such as a USB device CD or DVD Doing this...

Page 44: ...drive partition usually drive C will be deleted in the recovery process However before any data is overwritten you will be given the opportunity to save one or more files to other media v If your optical drive is not attached to your ThinkPad computer during recovery DVD software and CD recording software will not be installed To ensure that they will be installed correctly install the optical dri...

Page 45: ...ue and Recovery program you also have one or more backups stored that reflect the contents of the HDD or SSD as it existed at various points in time These backups might be stored on your HDD or SSD or a network drive or on removable media depending on the options you selected during the backup operation You can use either the Rescue and Recovery program or the Rescue and Recovery workspace to rest...

Page 46: ...38 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 47: ...battery To replace the battery do the following 1 Turn off the computer or enter hibernation mode Then disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the battery latch by sliding it to the left 1 Then remove the battery 2 1 2 Copyright Lenovo 2008 39 ...

Page 48: ...ully charged battery 5 Slide the battery latch to the locked position 6 Turn the computer over again Connect the AC adapter and the cables to the computer 40 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 49: ...ng v The Rescue and Recovery workspace and the Product Recovery program are not included on an optional drive Attention Handling an HDD or an SSD v Do not drop the drive or subject it to physical shocks Place the drive on a soft material such as cloth which absorbs physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect ha...

Page 50: ...disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery 4 Remove the screw that secures the slot cover 5 Remove the slot cover 42 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 51: ...6 Remove the HDD by pulling out the tab 7 Detach the side rubber rails form the HDD 8 Attach the side rubber rails to a new HDD Chapter 5 Upgrading and replacing devices 43 ...

Page 52: ... it firmly into place 10 Reinstall the slot cover 11 Reinstall the screw 12 Reinstall the battery 13 Turn the computer over again Connect the AC adapter and the cables to the computer 44 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 53: ...er then disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery 4 Remove the screw that secures the slot cover 5 Remove the slot cover Chapter 5 Upgrading and replacing devices 45 ...

Page 54: ... direction shown by the arrow 1 and lift up the bar 2 Note Do not remove the rubbers attached to the side of the adapter To do so requires pulling hard possibly damaging or breaking them 2 1 8 Remove the SSD from the adapter 46 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 55: ...new SSD into the adapter 1 Put the bar back in place and set the latch 2 2 1 10 Insert the SSD into the slot then press it firmly into place 11 Reinstall the slot cover Chapter 5 Upgrading and replacing devices 47 ...

Page 56: ... memory slot of your computer SO DIMMs with different capacities are available Note Use only the memory types supported by your computer If you incorrectly install the optional memory or install an unsupported memory type a warning beep will sound when you try to start the computer To install an SO DIMM do the following 1 Touch a metal table or a grounded metal object This action reduces any stati...

Page 57: ...at secure the palm rest b Turn the computer over and open the display Open up the palm rest in the direction shown by arrow 1 by picking up the sides and then release the palm rest from the computer 2 1 2 2 Chapter 5 Upgrading and replacing devices 49 ...

Page 58: ...O DIMMs are already installed in the memory slots remove an SO DIMM to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save it for future use 7 Find the notch on the contact edge of the SO DIMM Attention To avoid damaging the SO DIMM do not touch its contact edge 50 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 59: ... about 20 degrees 1 then press it firmly 2 Note If you install a memory module in only one of the two memory slots install it in the lower slot 1 2 2 1 9 Pivot the SO DIMM downward until it snaps into place 10 Make sure that the card is firmly fixed in the slot and does not move easily Chapter 5 Upgrading and replacing devices 51 ...

Page 60: ...f your model has a touch pad or a fingerprint reader attach the connector of the palm rest cable b Press the left and right top edges of the palm rest to fit it into place 52 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 61: ...3 Turn the computer over and reconnect the AC adapter and the cables to the computer To make sure that the SO DIMM is installed correctly do as follows 1 Turn on the computer 2 When the ThinkPad logo comes up immediately press F1 to enter the BIOS Setup Utility 3 The Installed memory item shows the total amount of memory installed in your computer Chapter 5 Upgrading and replacing devices 53 ...

Page 62: ...54 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 63: ...on please contact the Customer Support Center at the phone number s listed in Worldwide telephone list on page 57 Some fees might apply Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about ThinkPad computers and support The address for the Personal Computing home page is http www lenovo com think You can find support information for your ThinkPad compu...

Page 64: ...k Warranty then follow the instructions on the screen For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Chapter 3 Warranty information in the Safety and Warranty Guide included with your Lenovo hardware product If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolv...

Page 65: ...servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com think support click Warranty a...

Page 66: ...timedia Home PC 800 938 228 Hong Kong Cantonese English Mandarin China Macau S A R ThinkPad Technical enquiry hotline 0800 839 Macau ThinkPad Service Center 2871 5399 Macau Multimedia Home PC 0800 336 Macau Cantonese English Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 0 800 011 1029 Spanish Croatia 0800 0426 Cyprus 357 22 841100 Czech Republic 420 2 7213 1316 Denmark 7010 5150 Warranty ser...

Page 67: ... and support English Israel Givat Shmuel Service Center 972 3 531 3900 Hebrew English Italy 39 800 820094 Warranty service and support Italian Japan ThinkPad Products Toll Free 0120 20 5550 International 81 46 266 4716 The above numbers will be answered with a Japanese language voice prompt For telephone support in English please wait for the Japanese voice prompt to end and an operator will answe...

Page 68: ... 6999 Portugal 351 21 892 7046 Portuguese Romania 4 021 224 4015 Russia Moscow 7 495 258 6300 Toll free 8 800 200 6300 Russian Singapore 1800 3172 888 English Bahasa Melayu Slovakia 421 2 4954 5555 Slovenia 386 1 200 50 60 Spain 91 714 7983 0901 100 000 Spanish Sri Lanka 9411 2493547 9411 2493548 English Sweden 077 117 1040 Warranty service and support Swedish Switzerland 0800 55 54 54 Warranty se...

Page 69: ...ty support English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For northern area and Hanoi 84 4 843 6675 For southern area and Ho Chi Minh City 84 8 829 5160 English Vietnamese Chapter 6 Getting help and service 61 ...

Page 70: ...62 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 71: ...rts and Labor 3 years 3 Battery pack 1 year 1 Japan Parts and Labor 1 year 3 Battery pack 1 year 1 Other Parts and Labor 3 years 4 Battery pack 1 year 1 2056 2241 4063 All Parts and Labor 3 years 2 Battery pack 1 year 1 2081 2088 4058 US Canada Mexico Brazil Australia and Japan Parts and Labor 1 year 3 Battery pack 1 year 1 Other Parts and Labor 1 year 4 Battery pack 1 year 1 2082 US Australia Par...

Page 72: ...of warranty service designated for your product An optional service offering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designation in the publication that ships with your product or at http www lenovo com CRUs The requirement to return a defective CRU if any will be specified in the materials shipped with a repl...

Page 73: ... repaired or exchanged it will be made available for your collection Failure to collect the product may result in your Service Provider disposing of the product as it sees fit For Mail in Service the product will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise 5 Product Exchange Service Under Product Exchange Service Lenovo will ship a replacement product to...

Page 74: ...66 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 75: ...s cards notebook keyboards and palm rests with fingerprint reader and touchpad may also be CRUs v Optional service CRUs these CRUs are isolated parts within the computer that are concealed by an access panel which is typically secured by more than two screws Once the access panel is removed the CRU is visible Both types of CRU are listed in the table on the following page Online Access Help and th...

Page 76: ...mputer and tells where to find the replacement instructions Service and Troubleshooting Guide Setup Instructions Access Help Online Hardware Maintenance Manual Online Video Self service CRUs AC adapter X Power cord for AC adapter X TrackPoint cap X Battery X X X X X Storage device HDD or SSD X X X X Ultrabay device X X X Optional service CRUs Memory X X X X Palm rest X X X X PCI Express Mini Card ...

Page 77: ...lor display uses TFT technology v Size 15 4 inch 391 mm Resolution LCD 1920 by 1200 1680 by 1050 1280 by 800 External monitor Up to 2560 by 1600 v Brightness control v ThinkLight v Integrated camera on some models Keyboard v 89 key 90 key or 94 key v UltraNav TrackPoint and touch pad v Fn key function v ThinkVantage button v Volume control buttons Interface v External monitor connector v Stereo he...

Page 78: ...s v Fingerprint reader on some models Specifications Size v Width 357 5 mm 14 1 inch v Depth 255 mm 10 0 inch v Height 29 7 to 33 5 mm 1 17 inch to 1 32 inch Environment v Maximum altitude without pressurization 3048 m 10 000 ft v Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Non operating 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximu...

Page 79: ...t 50 to 60 Hz v Input rating of the AC adapter 100 240 V AC 50 to 60 Hz Battery pack v Lithium ion Li Ion battery pack Nominal voltage 10 8 V Capacity 5 2 AH or 7 8 AH depending on the model Battery life v For percentage of remaining battery power see the Power Manager Gauge on the task bar Appendix C Features and Specifications 71 ...

Page 80: ...72 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 81: ...of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could ...

Page 82: ...roduct is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to ThinkPad T500 and W500 machine type 2055 2056 2081 2082 2083 2087 2088 2089 2241 2242 2243 2246 2247 226...

Page 83: ...any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Telephone 1 919 294 5900 Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil ...

Page 84: ...Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Verträgl...

Page 85: ...ot to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment ...

Page 86: ...246 2247 2261 4058 4061 4062 4063 4064 4065 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR visit the ...

Page 87: ...e If you do not need to have Wake on LAN set to Enable while your computer is in Sleep or Standby mode you can reduce the power consumption and prolong the time in Sleep or Standby mode by switching the setting of Wake on LAN for Sleep or Standby mode to Disable To switch the setting of Wake on LAN go to Device Manager and do as follows For Windows Vista 1 Click Start Control panel 2 Click Hardwar...

Page 88: ...lick OK Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site To refer to it go to http www lenovo com think support click Troubleshooting and then click User s guides and manuals 80 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 89: ... of International Business Machines Corporation in the United States other countries or both Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be t...

Page 90: ...82 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 91: ... negative ions 5 notices 73 electronic emissions 74 EU environmental 77 Export classification 74 FCC statement 74 for US users 77 Regulatory information 80 P packing material 5 password setting 7 troubleshooting 23 PC Doctor 13 14 for Windows 13 pointing device troubleshooting 24 product features 69 product specifications 70 product warranty 63 International Warranty Service 57 Productivity Center...

Page 92: ...t reader 33 keyboard 24 memory 23 password 23 pointing device 24 sleep or hibernation 25 startup problems 33 storage device 31 U upgrading devices 39 W warranty information 63 Web help 55 worldwide support telephone list 57 84 ThinkPad T500 and W500 Service and Troubleshooting Guide ...

Page 93: ......

Page 94: ...Part Number 44C9800 Printed in China 1P P N 44C9800 ...

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