To use the Product Recovery program to restore your pre-installed software,
do the following:
1.
Save all your files and shut down your desktop.
2.
Turn off your computer.
3.
Turn on your computer. Quickly press F11 when this message is displayed
on the screen:
″
To start the Product Recovery program, press F11.
″
This
message is displayed for only a few seconds.
Note:
If this message does not appear, you can use a Recovery Repair
diskette to get access to the Product Recovery program.
4.
From the list displayed on the screen, select the operating system you
want to recover.
5.
Select the recovery options you want, and follow the instructions on the
screen.
6.
Restart the system by pressing Ctrl+Alt+Del or by turning the computer
off and then on again. Your computer will restart with the pre-installed
operating system, drivers, and software.
To use a Recovery CD to restore your pre-installed software, do the
following:
1.
If your computer has a CD-ROM or DVD-ROM drive, connect it.
2.
Insert the Recovery CD into the CD-ROM or DVD-ROM drive.
3.
Save all your files, and turn off your computer.
4.
Turn on your computer; then wait for the Product Recovery program
menu to display on your screen.
5.
From the list displayed on the screen, select the operating system you
want to recover.
6.
Select the recovery options you want and follow the instructions on the
screen.
7.
Restart the system by pressing Ctrl+Alt+Del or by turning the computer
off and then on again. Your computer will restart with the pre-installed
operating system, drivers, and software.
To create a Recovery Repair diskette
The Recovery Repair diskette is used to recover the prompt that is needed to
access the Product Recovery program, if the prompt does not appear. Make a
Recovery Repair diskette and save it for future use. To make a Recovery
Repair diskette:
1.
Shut down and restart your computer.
Chapter 2. Solving computer problems
11
