If you forgot your hard-disk password or supervisor password, you cannot
reset your password. You have to take your computer to an IBM reseller or an
IBM marketing representative to have the system board replaced. A fee will be
charged for parts and service. Proof of purchase is required, and an additional
charge might be required for the service.
Consult the on-board help system, Access ThinkPad, for information about
setting and changing passwords. (Access ThinkPad can be opened by pressing
the ThinkPad button.)
Other problems
Problem:
The computer locks or does not accept any input.
Solution:
Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are working
on the network.To turn off the computer, press and hold the power switch for
4 seconds or more.
Problem:
The computer does not turn off with the power switch.
Solution:
If the standby indicator is on and you are working under battery
power, replace the battery with a fully charged one or change your power
source to ac power. If you still have a problem, press and hold the power
switch for 4 seconds or more; this forces the computer to turn off.
Problem:
The computer does not start from a device you want, such as a
diskette drive.
Solution:
Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure
that the startup sequence in the IBM BIOS Setup Utility is set so that the
computer starts from the device you want.Make sure that the device from
which the computer starts is enabled by checking there is no ! mark preceding
the device name.
Problem:
The computer does not respond.
Solution:
IRQs for the PCI are all set as 11. The computer does not respond
because it cannot share the IRQ with other devices. Refer to the your
on-board help
Chapter 2. Solving computer problems
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