You
can
solve
many
problems
without
outside
assistance
by
following
the
troubleshooting
procedures
that
IBM
provides
in
the
online
help
or
in
the
documents
that
are
provided
with
your
system
and
software.
The
information
that
comes
with
your
system
also
describes
the
diagnostic
tests
that
you
can
perform.
Most
xSeries
and
IntelliStation
systems,
operating
systems,
and
programs
come
with
information
that
contains
troubleshooting
procedures
and
explanations
of
error
messages
and
error
codes.
If
you
suspect
a
software
problem,
see
the
information
for
the
operating
system
or
program.
Using
the
documentation
Information
about
the
xSeries
or
IntelliStation
system
and
preinstalled
software,
if
any,
is
available
in
the
documents
that
come
with
your
system.
This
includes
printed
documents,
online
documents,
readme
files,
and
help
files.
See
the
troubleshooting
information
in
your
system
documentation
for
instructions
on
how
to
use
the
diagnostic
programs.
The
troubleshooting
information
or
the
diagnostic
programs
might
tell
you
that
you
need
additional
or
updated
device
drivers
or
other
software.
Web
sites
IBM
maintains
pages
on
the
World
Wide
Web
where
you
can
get
the
latest
technical
information
and
download
device
drivers
and
updates.
v
For
DS4000
information,
go
to
the
following
Web
site:
www.ibm.com/servers/storage/support/disk/
The
support
page
has
many
sources
of
information
and
ways
for
you
to
solve
problems,
including:
–
Diagnosing
problems
using
the
IBM
Online
Assistant
–
Downloading
the
latest
device
drivers
and
updates
for
your
products
–
Viewing
frequently
asked
questions
(FAQ)
–
Viewing
hints
and
tips
to
help
you
solve
problems
–
Participating
in
IBM
discussion
forums
–
Setting
up
notification
of
technical
updates
about
your
products
v
You
can
order
publications
through
the
IBM
Publications
Ordering
System
at
the
following
web
site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v
For
the
latest
information
about
IBM
xSeries
products,
services,
and
support,
go
to
the
following
Web
site:
v
For
the
latest
information
about
IBM
pSeries
®
products,
services,
and
support,
go
to
the
following
Web
site:
v
For
the
latest
information
about
the
IBM
IntelliStation
information,
go
to
the
following
Web
site:
www.ibm.com/pc/intellistation/
v
For
the
latest
information
about
operating
system
and
HBA
support,
clustering
support,
SAN
fabric
support,
and
Storage
Manager
feature
support,
see
the
TotalStorage
DS4000
Interoperability
Matrix
at
the
following
Web
site:
www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
Software
service
and
support
Through
IBM
Support
Line,
for
a
fee
you
can
get
telephone
assistance
with
usage,
configuration,
and
software
problems
with
xSeries
servers,
IntelliStation
xxviii
IBM
TotalStorage
DS4000
EXP700
and
EXP710
Storage
Expansion
Enclosures:
Installation,
User’s,
and
Maintenance
Guide
Summary of Contents for TotalStorage FAStT EXP700
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