Before this procedure is used, you must exhaust all other means of removing the tape cartridge from the drive. Use this procedure only if you cannot remove
the tape cartridge with any other means.
Determine from the customer if the cartridge contains critical customer data. If the cartridge contains sensitive data that cannot leave the site, inform the
customer that certain failure conditions diagnostic tests are done to test the drive for continued use.
The following removal procedures can destroy customer data! Use extreme care when handling or removing the customer’s tape cartridges to minimize tape
damage and lost data.
DO NOT TOUCH the magnetic tape or tape path. Both are sensitive to the oil and salt from your skin. Use clean, lint-free gloves when working around
magnetic tape or the tape path components.
Electrostatic-sensitive components: Consider using an ESD Kit.
After you remove the tape cartridge, advise the customer to copy the data to another cartridge and to remove this tape cartridge from service.
Do not use power tools or magnetic tools to complete this procedure.
To avoid contamination and electrostatic-discharge damage to the drive, never touch the head or electronic components inside the drive.
If you cannot remove the cartridge from the drive with the following procedures, contact your next level of support.
The cartridge does not eject automatically at the end of a mid-tape recovery. Instead, the tape is reloaded into the drive and might result in the loss of data.
INTERNAL COMPONENTS OF THE DRIVE ARE DELICATE AND CAN EASILY BE DAMAGED. EXERCISE EXTREME CAUTION WHEN MANUALLY REMOVING A
CARTRIDGE THAT WILL NOT EJECT AFTER PRESSING UNLOAD.
Tape pulled from or broken near leader pin
No apparent failure or damage to tape
Before you begin
1. Attempt to remove the cartridge with the device power ON and with library manager, a host application, or Unload. Press and hold Unload for 12 seconds.
This procedure causes the drive to eject the cartridge when it completed the mid-tape recovery.
2. Attempt to remove the cartridge by power-cycling the drive. Look for the drive to attempt a mid-tape recovery.
Note: It can take up to 15 minutes for the cartridge to rewind and unload.
3. If the cartridge unloads, inform the operator that the cartridge is unloaded. If the cartridge does not unload, repeat steps 2 and 3 again before you continue
with this procedure.
Recommended tools
#1 Phillips screwdriver
ESD kit
Flashlight (optional)
#1 Flathead screwdriver (optional)
Beginning procedure
1. Refer to the enclosure documentation for instructions on removing the drive.
2. Place the drive on a non-slip, sturdy work surface.
3. Ground yourself to the drive with the ESD kit.
4. Remove the cover of the drive:
a. To remove the drive bezel, pull the right side of the bezel from the front of the drive, then pull the left side of the bezel out of the frame of the drive.
b. Remove the cover of the internal drive:
i. Remove the four cover-mounting screws ( 1 in
). Two screws are on each side of the drive.
ii. Remove the cover by lifting it up.
Figure 1. Removing the bezel and the cover from the internal drive
IBM TS22xx Tape Drives
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Summary of Contents for TS22 Series
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