Table
6.
Troubleshooting
guide
(continued)
Alarm
or
condition
Possible
cause
Action
The
uninterruptible
power
supply
does
not
provide
the
expected
backup
time.
The
batteries
need
charging
or
service.
Connect
the
uninterruptible
power
supply
into
a
power
outlet
for
24
hours
to
charge
the
battery.
If
the
Battery
service
LED
is
lit,
see
“Replacing
Batteries”
on
page
44
to
replace
the
battery.
1 beep every 5 seconds.
The
uninterruptible
power
supply
is
running
on
battery
power
due
to
a
utility
failure.
The
uninterruptible
power
supply
is
powering
the
equipment
with
battery
power.
Prepare
the
connected
devices
for
shutdown.
The
uninterruptible
power
supply
is
running
on
battery
power
because
the
input
voltage
is
too
high
or
too
low.
The
uninterruptible
power
supply
continues
to
operate
on
battery
until
the
condition
is
corrected
or
the
battery
is
completely
discharged.
If
the
condition
persists,
the
input
voltage
in
your
area
might
differ
from
the
uninterruptible
power
supply
nominal.
Change
the
uninterruptible
power
supply
input
voltage
to
match
your
local
voltage;
see
“Configuration
mode”
on
page
20.
The
utility
line
voltage
and
frequency
are
out
of
specification.
Have
a
qualified
electrician
check
the
wiring.
Continuous audible alarm.
The
battery
is
running
low.
Three
minutes
or
less
of
battery
power
remains
(depending
on
load
configuration
and
battery
charge).
Save
your
work
and
turn
off
the
connected
devices.
The
alarm
cannot
be
silenced.
1 beep every 5 seconds.
The
battery
is
not
connected
correctly.
Check
the
battery
connections.
Call
your
service
representative
if
the
problem
persists.
The
battery
needs
to
be
replaced
(trained
service
technician
only).
Contact
your
technical-support
representative
to
order
a
new
battery.
Have
the
battery
replaced
by
a
trained
service
technician
only.
1 beep every 5 seconds.
The
battery
is
low
when
the
uninterruptible
power
supply
starts
up
or
returns
from
a
utility
failure.
The
uninterruptible
power
supply
is
recharging
the
battery.
The
LED
is
not
lit
when
the
battery
has
reached
an
acceptable
charge
level.
If
the
Alarm
reset
LED
or
Battery
service
LED
is
still
lit
after
24
hours,
contact
your
technical-support
representative.
1 beep every 5 seconds.
A
ground
wire
connection
does
not
exist
or
the
line
and
neutral
wires
are
reversed
in
the
wall
outlet.
Have
a
qualified
electrician
correct
the
wiring.
To
disable
this
alarm,
see
“Configuration
mode”
on
page
20.
1 beep every 5 seconds.
Bypass
is
out
of
tolerance.
Input
voltage
is
not
within
±12%
of
nominal.
The
uninterruptible
power
supply
is
receiving
utility
power
that
might
be
unstable
or
in
brownout
conditions.
The
uninterruptible
power
supply
continues
to
supply
power
to
the
connected
devices.
If
the
conditions
worsen,
the
uninterruptible
power
supply
might
switch
to
battery
power.
The
uninterruptible
power
supply
is
in
Bypass
mode.
The
connected
devices
are
transferred
to
utility
power.
Battery
mode
is
not
available;
however,
the
utility
power
continues
to
be
passively
filtered
by
the
uninterruptible
power
supply.
Check
for
one
of
the
following
alarms:
Overtemperature,
Overload,
uninterruptible
power
supply
failure,
or
Battery
service.
40
UPS
3000
LV
and
UPS3000
HV:
Installation
and
Maintenance
Guide
Summary of Contents for UPS3000 LV
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Page 54: ...42 UPS 3000 LV and UPS3000 HV Installation and Maintenance Guide...
Page 80: ...68 UPS 3000 LV and UPS3000 HV Installation and Maintenance Guide...
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