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11. Service and Warranty
11.1 Service Addresses
England
:
International Business Products Limited
6 Newfield Court
West Houghton
Bolton BL5 3 SA England
Phone: +44(0) 19 42 – 8196 95
India
:
sano health care products pvt. Ltd.-Group
Corporate Office:
28 Landsdown Terrace
1st Floor
Kolkata – 700 026
Phone: +91 33 2465 0383-85
11.2 Warranty and Compensation for
Damages
Starting with the purchase date (date on proof
of purchase or receipt) we will perform repairs
free of charge for 24 months, should your de-
vice be non-operational due to manufacturing or
material defects.
The warranty excludes damage resulting from
non-compliance or only partial compliance with
these instructions for use.
Farther-reaching claims such as compensation
for damages are likewise excluded.
Please send your device in question as well as
the proof of purchase or receipt and the descrip-
tion of the complaint to our service address.
Please also attach the warranty documents if
you would like to file a warranty claim.
Batteries and electrodes are excluded from the
warranty.
10. Technical Data
Manufacturer:
Well-Life Healthcare Limited
1Fl., No. 16Lane 454, Jungjeng Rd.
Yunghe City, Taipei City
Taiwan, R.O.C
Type of device:
Device for transcutaneous electrical nerve
stimulation (TENS)
Classification according to 93/42/EWG:
Class IIa
Model Description:
WL-2302
Maximum permissible ambient temperature:
10°C - 45°C
Maximum permissible relative humidity:
30% - 75%
Maximum permissible air pressure:
700 hPa - 1060 hPa
Battery:
Coin cell type CR2032, 3 V,
non-rechargeable
Max. output of electrodes:
50 mA
Pulse width:
115 - 250 µs
Pulse rate:
2 - 30 Hz
Operating voltage:
3 V
Weight:
10 g (w/o Battery)
Dimensions (mm):
W:55 x D:10 x H:60