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© 2013 I-View Now, LLC. All Rights Reserved. 

ICRealtime Flex4/8/16E Installation Guide rev 1.0 

Page 8 

 

Network Port Setup 

I-View Now utilizes one of the device’s network ports. The TCP port, which has a default of 37777, must be forwarded 
from the Router/firewalls external interface to the DVR’s static internal address. Ideally, this port can be left as the 
default value, but on a network where this external port is already in use. It may be necessary to change them. 

In the I-

View Now Portal, the TCP Port should be set as the Video port.

 

 

If the ports must be changed 

 

Navigate back to the Network Setup 

 

Enter the new TCP Port number 

 

Click OK to save settings 

 

 

 

 

 

 

Router Settings 

Router settings must be examined on a case by case basis. I-View Now requires one port to be forwarded to the Device. 
This can be done Either through port forwarding or NAT (Network Address Translation) depending on what the 
installation site’s router supports. With either of these router features, any unused/unfiltered External Port can be 
forwarded to the TCP Port(also referred to as the video port). For example External Port 9000 could be forwarded to the 
DVR on port 37777 internally. In this case, the default TCP port on the DVR itself could be left alone. 

The other approach would be to forward external ports to the DVR using the same External Port and Internal Port. In 
this case, the ports must be set on the DVR through Network Settings. Common ports used for forwarding the HTTP port 
are 1024, 1025, 1026, 1027 or 8080. Common ports used for forwarding the Video/TCP port are 8010, 8011, 9000, and 
9010. 

For any of these situations it is the External IP Address and External Port numbers that must be entered into the I-View 
Now “Installer’s Portal.”  

Note: Any ports used must be unblocked in any firewall devices (typically just the router). 

 

 

The TCP Port Setting Can be found in 
the Network Settings interface 

Summary of Contents for DVR-Flex16E

Page 1: ...DVR Installation Manual 11 13 2013 V1 0 DVR Flex4 8 16E ...

Page 2: ...WORKFLOW 3 INSTALLATION WORKSHEET 4 Default DVR Login 4 NETWORK SETUP 5 SMTP SETTINGS 7 Network Port Setup 8 Router Settings 8 USER SETTINGS 9 Changing Admin Password 9 RECORDING SETUP 10 Encoding Settings 10 Motion Recording Setup optional 11 ALARM INPUT SETUP 12 CONFIGURE I VIEW NOW ENTRY DELAYS 13 TEST SETTINGS 13 ...

Page 3: ...ts Event recording will only record when either a motion or alarm event is detected Scheduled recordings occur during the scheduled time 5 Alarm Input Setup Here the technician will be setting up the alarm inputs on the back of the DVR to perform two actions 1 Trigger recording on all connected cameras And most importantly 2 Send SMTP email alert to I View Now upon the event of an alarm 6 Motion D...

Page 4: ... zone names An example worksheet is printed below You will need to retrieve the IP address while on site Either ask the customer IT department for the IP address or visit http whatismyip org while on site for the correct address Default DVR Login Plug a monitor into the VGA output on the DVR Also plug the mouse provided with the DVR into the front side USB port of the DVR unit The default password...

Page 5: ...ress The DVR requires a static internal IP address because one or more communication ports will have to be forwarded to it from the firewall router on site Right Click anywhere Login with User admin Pass admin Click Main Menu From the Main Menu click Settings From the Settings Menu click Network Continued Next Page This is the Main Menu This is the Settings Menu from which most device programming ...

Page 6: ...server either ask the Site s IT staff for a preferred DNS server or just use the Google public DNS server at 8 8 8 8 and 8 8 4 4 If the default TCP port 37777 is already in use it can be changed here as well Set Max Connections to 10 this determines the number of concurrent connections that the device allows and 10 is the maximum Click save to ensure no settings are lost before proceeding This is ...

Page 7: ...the SMTP server Enter 3480 for the Port For Sender Enter the SMTP ID from the Installer s Worksheet For Receiver Enter the SMTP ID from the Installer s Worksheet Yes Sender and Receiver are the same Ensure Enable SSL is NOT Checked Set Event interval to 5 Click Test Click OK Test Failure can occur if the SMTP Server SMTP Port SSL TLS DNS or Firewall settings are incorrect This Test will not verify...

Page 8: ...r NAT Network Address Translation depending on what the installation site s router supports With either of these router features any unused unfiltered External Port can be forwarded to the TCP Port also referred to as the video port For example External Port 9000 could be forwarded to the DVR on port 37777 internally In this case the default TCP port on the DVR itself could be left alone The other...

Page 9: ...iewNow Navigate to the Advanced Menu Click the account icon Click Add User Enter the desired user name Enter the desired password Enter the password again to confirm Select Group User This process can be repeated for more additional users if necessary Changing Admin Password Groups are denoted by a dash next to their name Users have no dash Click on the admin user login local Change the password t...

Page 10: ...rmat of the video record onto the DVR For clips to be decoded properly the frame rate must be set to 15 FPS on the recording channel being utilized I View Now suggests setting up all recording channels in this manner to avoid any potential issues when upgrading or adding cameras to the system Navigate to the Settings Menu Select Encode Select Channel All Set Compression H 264 Set Resolution CIF Se...

Page 11: ...g to be enabled even if motion recording is enabled because it is possible for an alarm event to occur when there is no motion on the correlating camera From the Settings Menu Click the Detect Icon For each Camera Set Event Type Motion Detection Set Channel 1 Set Sensitivity 3 suggested Click Select region Selecting the bounding boxes Can be utilized to exclude areas from Motion detection Set reco...

Page 12: ...ent occurs I View Now suggests recording on all camera channels whenever an alarm event is detected From the Main Setup Menu Click the alarm Icon Select event Type Local Alarm Select Alarm In All Check the Enable Box Set Type Normal Open Set anti dither 5 Set Latch 5 Check Send Email Check record channel Check all Channels Optionally check buzzer Checking buzzer makes the DVR Beep when an alarm in...

Page 13: ...erly configured and the necessary settings entered into the i viewnow com portal it is a good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel If relay 1 is connected to input 1 on the DVR and it is supposed to trigger when a panic button is pushed ensure not only that the DVR has received the signal Also ensure that the I ViewNow com portal has r...

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