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© 2013 I-View Now, LLC. All Rights Reserved. 

ICRealtime Flex4/8/16E Installation Guide rev 1.0 

Page 9 

User Settings 

This section instructs the tech on how to setup a user account for customer usage. The reason for setting up a separate 
account is not to lock them out of the DVR, it is to prevent them from making changes to the DVR that would inhibit the 
DVR’s use with I-ViewNow.  

 

Navigate to the 
Advanced Menu 

 

Click the account icon 

 

Click Add User 

 

Enter the desired user 
name 

 

Enter the desired 
password 

 

Enter the password 
again to confirm 

 

Select Group User 

 

This process can be 
repeated for more 
additional users if 
necessary 

 

 

 

 

 

 

 

Changing Admin Password 

Groups are denoted by a dash next to their name. Users have no dash. 

 

Click on the ‘admin’ user(login local) 

 

Change the password to the password provided by the dealer’s web portal 

 

Confirm change 

 

Click OK 

 

Click Save 

 

 

Clicking Add user will bring you to the 
interface on the right 

User Setup interface 

Summary of Contents for DVR-Flex16E

Page 1: ...DVR Installation Manual 11 13 2013 V1 0 DVR Flex4 8 16E ...

Page 2: ...WORKFLOW 3 INSTALLATION WORKSHEET 4 Default DVR Login 4 NETWORK SETUP 5 SMTP SETTINGS 7 Network Port Setup 8 Router Settings 8 USER SETTINGS 9 Changing Admin Password 9 RECORDING SETUP 10 Encoding Settings 10 Motion Recording Setup optional 11 ALARM INPUT SETUP 12 CONFIGURE I VIEW NOW ENTRY DELAYS 13 TEST SETTINGS 13 ...

Page 3: ...ts Event recording will only record when either a motion or alarm event is detected Scheduled recordings occur during the scheduled time 5 Alarm Input Setup Here the technician will be setting up the alarm inputs on the back of the DVR to perform two actions 1 Trigger recording on all connected cameras And most importantly 2 Send SMTP email alert to I View Now upon the event of an alarm 6 Motion D...

Page 4: ... zone names An example worksheet is printed below You will need to retrieve the IP address while on site Either ask the customer IT department for the IP address or visit http whatismyip org while on site for the correct address Default DVR Login Plug a monitor into the VGA output on the DVR Also plug the mouse provided with the DVR into the front side USB port of the DVR unit The default password...

Page 5: ...ress The DVR requires a static internal IP address because one or more communication ports will have to be forwarded to it from the firewall router on site Right Click anywhere Login with User admin Pass admin Click Main Menu From the Main Menu click Settings From the Settings Menu click Network Continued Next Page This is the Main Menu This is the Settings Menu from which most device programming ...

Page 6: ...server either ask the Site s IT staff for a preferred DNS server or just use the Google public DNS server at 8 8 8 8 and 8 8 4 4 If the default TCP port 37777 is already in use it can be changed here as well Set Max Connections to 10 this determines the number of concurrent connections that the device allows and 10 is the maximum Click save to ensure no settings are lost before proceeding This is ...

Page 7: ...the SMTP server Enter 3480 for the Port For Sender Enter the SMTP ID from the Installer s Worksheet For Receiver Enter the SMTP ID from the Installer s Worksheet Yes Sender and Receiver are the same Ensure Enable SSL is NOT Checked Set Event interval to 5 Click Test Click OK Test Failure can occur if the SMTP Server SMTP Port SSL TLS DNS or Firewall settings are incorrect This Test will not verify...

Page 8: ...r NAT Network Address Translation depending on what the installation site s router supports With either of these router features any unused unfiltered External Port can be forwarded to the TCP Port also referred to as the video port For example External Port 9000 could be forwarded to the DVR on port 37777 internally In this case the default TCP port on the DVR itself could be left alone The other...

Page 9: ...iewNow Navigate to the Advanced Menu Click the account icon Click Add User Enter the desired user name Enter the desired password Enter the password again to confirm Select Group User This process can be repeated for more additional users if necessary Changing Admin Password Groups are denoted by a dash next to their name Users have no dash Click on the admin user login local Change the password t...

Page 10: ...rmat of the video record onto the DVR For clips to be decoded properly the frame rate must be set to 15 FPS on the recording channel being utilized I View Now suggests setting up all recording channels in this manner to avoid any potential issues when upgrading or adding cameras to the system Navigate to the Settings Menu Select Encode Select Channel All Set Compression H 264 Set Resolution CIF Se...

Page 11: ...g to be enabled even if motion recording is enabled because it is possible for an alarm event to occur when there is no motion on the correlating camera From the Settings Menu Click the Detect Icon For each Camera Set Event Type Motion Detection Set Channel 1 Set Sensitivity 3 suggested Click Select region Selecting the bounding boxes Can be utilized to exclude areas from Motion detection Set reco...

Page 12: ...ent occurs I View Now suggests recording on all camera channels whenever an alarm event is detected From the Main Setup Menu Click the alarm Icon Select event Type Local Alarm Select Alarm In All Check the Enable Box Set Type Normal Open Set anti dither 5 Set Latch 5 Check Send Email Check record channel Check all Channels Optionally check buzzer Checking buzzer makes the DVR Beep when an alarm in...

Page 13: ...erly configured and the necessary settings entered into the i viewnow com portal it is a good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel If relay 1 is connected to input 1 on the DVR and it is supposed to trigger when a panic button is pushed ensure not only that the DVR has received the signal Also ensure that the I ViewNow com portal has r...

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