Ice-O-Matic GEM0650A/W, Service And Installation Manual

 GEM0650/0956/1256 A/W 

Warranty 

Page iv 

ICE-O-Matic 

Parts and Labor  

Domestic & International Limited Warranty 

Mile High Equipment LLC (the “Company”) warrants ICE-O-Matic brand ice machines, ice dispensers, remote condensers, water filters, and ice storage 

bins to the end customer against defects in material and factory workmanship for the following: 

•

  Cube ice machines, compressed ice machines and remote 

condensers.  - Thirty-six (36) months parts and labor 

•

  Ice storage bins -Twenty-four (24) month parts and labor

•

  Flake ice machines - Twenty-four (24) months parts and 

labor 

•

  IOD model dispensers - Twenty-four (24) months parts, Twelve (12) months 

labor

•

  CD model dispensers - Thirty-six (36) months parts and 

labor 

•

  Water filter systems - Twelve (12) months parts and labor (not including filter 

cartridges)

An additional twenty-four (24) month warranty on parts (excluding labor) will be extended to all cube ice machine evaporator plates and all cube ice and 

compressed ice machine compressors from the date of original installation. An additional thirty-six (36) month warranty on parts (excluding labor) will be 

extended to all flake ice machine compressors from the date of original installation The company will replace EXW (Incoterms 2000) the Company plant 

or, EXW (Incoterms 2000) the Company-authorized distributor, without cost to the Customer, that part of any such machine that becomes defective.  In 

the event that the Warranty Registration Card indicating the installation date has not been returned to ICE-O-Matic, the warranty period will begin on the 

date of shipment from the Company. Irrespective of the actual installation date, the product will be warranted for a maximum of seventy-two (72) months 

from date of shipment from the Company. 

ICE-model cube ice machines which are registered in the Water Filter Extended Warranty Program will receive a total of eighty-four (84) months parts 

and labor coverage on the evaporator plate from the date of original installation.  Water filters must be installed at the time of installation and registered 

with the Company at that time.  Water filter cartridges must be changed every six (6) months and that change reported to the Company to maintain the 

extended evaporator warranty. 

No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way which, in the 
Company’s opinion, adversely affects the machine’s performance; (III) is from a machine on which the serial number has been altered or removed; or, 
(IV) uses any replacement part not  authorized by the Company. This warranty does not apply to destruction or damage caused by unauthorized service, 
using other than ICE-O-Matic authorized replacements, risks of transportation, damage resulting from adverse environmental or water conditions, 
accidents, misuse, abuse, improper drainage, interruption in the electrical or water supply, charges related to the replacement of non-defective parts or 
components, damage by fire, flood, or acts of God.   
 
This warranty is valid only when installation, service, and preventive maintenance are performed by a Company-authorized distributor, a Company-
authorized service agency, or a Company Regional Manager.  The Company reserves the right to refuse claims made for ice machines or bins used in 
more than one location This Limited Warranty does not cover ice bills, normal maintenance, after-install adjustments, and cleaning.

Limitation of  Warranty 

This warranty is valid only for products produced and shipped from the Company after January, 2007.  A product produced or installed before that date 

shall be covered by the Limited Warranty in effect at the date of its shipment.  The liability of the Company for breach of this warranty shall, in any case, 

be limited to the cost of a new part to replace any part, which proves to be defective.  The Company makes no representations or warranties of any 

character as to accessories or auxiliary equipment not manufactured by the Company. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS 

WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER.  MILE HIGH EQUIPMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR 

CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.  EXCEPT TO THE EXTENT 

PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS 

PRODUCT IS LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY. 
 

Filing a Claim 

All claims for reimbursement 

must be received at the factory within 90 days from date of service

 to be eligible for credit.  

All claims outside this 

time period will be void

.  The model, the serial number and, if necessary, proof of installation, must be included in the claim.  Claims for labor to 

replace defective parts must be included with the part claim to receive consideration. Payment on claims for labor will be limited to the published labor 

time allowance hours in effect at the time of repair. The Company may elect to require the return of components to validate a claim.  Any defective part 

returned must be shipped to the Company or the Company-authorized distributor, transportation charges pre-paid, and properly sealed and tagged.  The 

Company does not assume any responsibility for any expenses incurred in the field incidental to the repair of equipment covered by this warranty.  The 

decision of the Company with respect to repair or replacement of a part shall be final. No person is authorized to give any other warranties or to assume 

any other liability on the Company’s behalf unless done in writing by an officer of the Company. 

GOVERNING LAW 

This Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their conflicts of law principles.  The United Nations 

Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty. 

Mile High Equipment LLC, 11100 East 45

th

 Avenue, Denver, Colorado 80239  (303) 371-3737 

January 2007