Rev AA
Working with Fault Messages and Warnings 5-1
5
Routine Fault Finding
and Maintenance
This chapter contains the following topics:
• Working with fault messages and warnings
• Removing and reinstalling the cassette
• Checking and changing the ribbon
• Using different ribbon widths and colors
• Viewing the printer performance statistics
• Cleaning the printhead
Working with Fault Messages and Warnings
If CLARiTY displays a fault or warning, perform the following:
• Read the fault or warning message.
• Do the task that the message tells you to do.
• Clear the message from the display (sometimes the message clears
automatically when the fault is corrected, and sometimes you
have to clear it by touching the Clear button).
Reading a Fault Message or Warning
When a fault or warning occurs, CLARiTY displays the fault message
in the status window at the top of all pages.
When a fault occurs, the printer’s fault output relay will open. If this
relay is wired into the packaging machine’s stop circuit, it can be used
to ensure that the packaging machine is stopped in the event of an
error. This prevents the uncoded product from being produced when
the printer has a fault.
For example, when the entire reel of ribbon has been used, CLARiTY
will display the red FAULT banner with the message Ribbon Break, as
shown in Figure 5-1 on page 5-2.
