Limited warranty
Allcater warrants to the original purchaser the Iceblue unit sold and all parts thereof to
be free from defects in material or workmanship, under normal use and service for a
period of (1) year from the date of purchase.
Please read the attached original warranty certificate for details.
EXCLUSION FROM WARRANTY
1.
Normal start-up, maintenance, adjustments, and cleaning.
2.
Damage caused by improper installation of the Iceblue unit as outlined in this
manual.
3.
Labor charges resulting from the inaccessibility of the Iceblue cabinet.
4.
Damage to parts due to misuse, abuse, neglect, or accidents.
5.
Premium labor rates due to holidays, overtime, travel time, mileage, etc., not
specifically authorized by Allcater prior to service.
6.
repairs due to modifications to the Iceblue unit or refrigeration system,
including remote location of compressor(s), door hinge reversal, etc.
7.
Claims for indirect or consequential damages, including food spoilage or
product loss.
8.
Damage due to faulty or incorrect power supply, floods, storms, or other acts
of nature.
9.
Glass breakage, lights and fair tear and wear.
WARRANTY SERVICE
To insure warranty coverage, a qualified service company, authorized by Allcater,
must perform the warranty repair. Please contact the Allcater service department for
assistance. All service calls must be authorized by a qualified Allcater employee.
WARRANTY CLAIMS
All claims for labor or parts must be made directly or passed through to Allcater. All
claims should include: model number of the unit, the serial number of the cabinet,
proof of purchase, date of installation, and all pertinent information supporting the
existence of the alleged defect. In case of warranty compressor, the compressor model
tag must be returned to Allcater along with above listed information. If this is ignored
we will decline the warranty claim or delay the warranty claim until information is
available.
