Troubleshooting
Caution!
Before shooting any trouble, disconnect the power supply. Only a qualified
electrician of competent person must do the trouble shooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Possible Cause
Solution
Appliance does not work
Mains plug is not plugged in or is
loose
Insert mains plug
Fuse has blown or is defective
Check fuse, replace if necessary
Socket is defective
Mains malfunctions are to be
corrected by an electrician
Appliance freezes too much
Temperature is set too cold or the
appliance runs at
SUPER
setting
Turn the temperature regulator to a
warmer setting temporarily
The food is not frozen enough
Temperature is not properly adjusted
Please look in the initial Temperature
Setting section
Door was open for an extended
period
Open the door only as long as
necessary
A large quantity of warm food was
placed in the appliance within the last
24 hours
Turn the temperature regulator to a
colder setting temporarily
The appliance is near a heat source
Please look in the installation location
section
Heavy build-up of frost on the door
seal
Door seal is not air-tight
Carefully warm the leaking sections of
the door seal with a hair dryer (on a
cold setting). At the same time shape
the warmed door seal by hand such
that it sits correctly
Unusual noises
Appliance is not level
Re-adjust the feet
The appliance is touching the wall or
other objects
Move the appliance slightly
A component, e.g. a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall
If necessary, carefully bend the
component out of the way
Side panels are hot
It’s normal. Heat exchange is in the
side panels
Take gloves to touch side panels if
needed
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here,
refer to the rating plate.
Daily Use
Daily Use
21
