QD-ENG-40 REV.3
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5.
Ice Qube's advice relating to the technical usage of the Products or the intellectual property rights of others, whether provided orally or in writing or
through the provision of test results, is given in accordance with Ice Qube's best knowledge at that time, but shall at all times be deemed to be non-
binding. Such advice does not relieve customer from the obligation, and customer accepts full responsibility, to confirm for itself the suitability of
the Products for their intended purpose(s).
Remedies
Customer's sole and exclusive remedy, and Ice Qube's only obligation for breach of warranty hereunder shall be, at Ice Qube's option, in its sole discretion,
to (i) repair or replace the defective Product which fails within the one (1) year warranty period, free of charge, provided that customer promptly notifies
Ice Qube of such failure and, after receipt of prior written authorization and return authorization number from Ice Qube, which will be given or withheld at
Ice Qube's sole discretion, returns such Product to Ice Qube, Inc., 141 Wilson Avenue, Greensburg, PA 15601, or such other place as requested by Ice
Qube, freight prepaid, and thereupon Ice Qube finds such to be defective or (ii) issue a credit equal to the price of the defective Product which fails within
the one (1) year warranty period. Customer must pay all related costs of repair or replacement, including removal, installation or reinstallation costs. Ice
Qube's personnel must be granted access to inspect the Products claimed to be defective at the site of their installation or use. Products repaired or replaced
and designs corrected under this Standard Warranty are warranted only for the remainder of the original warranty period.
In-Field Service for Continental United States
1
All standard duty air conditioners manufactured by Ice Qube are eligible for in-field service, where available, at no charge to customer, for a period of one
(1) year from the date of shipment FCA from Ice Qube’s facility in Greensburg, Pennsylvania. However, such in-field service is only available at the sole
discretion of Ice Qube. In-field service may not be available in all service areas and the provision of in-field service is subject to change at any time by Ice
Qube without notice. The location of the Product otherwise eligible for in-field service must be within One Hundred (100) miles of the service center
selected by Ice Qube in its sole discretion. In-field service is only available in the Continental United States.
All in-field services must be initiated by Ice Qube. Customers must call Ice Qube support service at (724) 837-7600 and work with the Ice Qube support
personnel so that Ice Qube can determine the necessity of in-field service for such Product in its sole discretion.
Ice Qube will not assume any liability for any in-field service not initiated by Ice Qube. In no event shall Ice Qube be liable for any incidental, special,
indirect, consequential or similar damages incurred by any purchaser, owner, possessor, assignee or successor in interest or any third party having any
interest in any Product as the result of the provision of any in-field services to such Product, including but not limited to loss of profit or revenues,
damages for loss of use of the Products, damage to property, both real and personal, claims of third parties, including personal injury or death on account
of use of the Products or failure of Ice Qube to warn against or instruct on or adequately warn against or instruct on, the dangers of the Products or the safe
and proper use of the Products, whether or not customer has been advised of the potential for such damages.
Ice Qube's total liability in connection with in-field services from any cause whatsoever, whether arising under contract, warranty, tort (including
negligence), strict liability, products liability or any other theory of liability, will be limited to the lesser of customer's actual damages or the price paid to
Ice Qube for the Products (not including applicable taxes, duties and freight charges) for which in-field services are sought.
ALL HAZARDOUS DUTY AIR CONDITIONERS ARE EXCLUDED FROM IN-FIELD SERVICE DUE TO CERTIFICATION. TO THE EXTENT
APPLICABLE, SPECIFICALLY EXCLUDED FROM IN-FIELD SERVICES INITIATED BY ICE QUBE ARE ANY AND ALL OTHER
WARRANTIES, GUARANTEES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW, COURSE OF DEALING, CUSTOM, USAGE OF
TRADE OR OTHERWISE, SPECIFICALLY EXCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR USE.
ALL QUBE AND BLADE SERIES UNITS ARE EXCLUDED FROM IN-FIELD SERVICE. THESE UNITS WILL EITHER BE RETURNED TO
THE FACTORY FOR REPAIR OR MAY BE ELIGIBLE FOR A REPLACEMENT UNIT. THIS WILL BE AT THE SOLE DISCRETION OF ICE
QUBE, INC.
Extended Warranty Options
Ice Qube offers extended warranty options on a per Product basis. Please contact Ice Qube at (724) 837-7600 for further information. All extended
warranties must comply with all applicable provisions of the Standard Warranty listed above.
All Products with extended
warranties
must be registered with Ice Qube and must be installed and maintained according to the operation manual and
according to the terms and conditions set forth in the Extended Warranty for such Product.
1
In-field service outside the Continental United States is only offered on a case by case basis in Ice Qube's sole discretion. Customers outside the
Continental United States must call Ice Qube support service at (724) 837-7600 and consult with the Ice Qube support personnel so that Ice Qube
can determine the availability of in-field service at such location.
