27
Symptom
Remedy
Heat or Cool not coming on
Verify wiring is correct, gently pull on each wire to verify there is a good
connection at terminal block.
Setpoints do not display all of the time
Press
,
MENU
VIEW
,
six times,
displays
Check for low battery condition or faulty outdoor/remote temperature sensor.
Remote Sensor
displays
Check remote sensors temperature at
,
,
MENU
VIEW
,
.
OVERRIDE
displays
Program schedule is in temporary override, it will return to schedule at the next
transition time.
Condensation forming on windows
Decrease humidification setting
Thermostat says that the humidifier is
operating but humidity has not risen
Check humidifier pad and replace if necessary
Dehumidifier is always running
Check the relay configuration (Section 22, Page 17).
The room temperature is met, but the air
conditioner is still operating
Dehumidification is set to COOL -2. The thermostat will continue to let the
cooling system operate until the cooling temperature is 3°F below the setpoint or
when the dehumidification setpoint is met.
Offline
!
If the thermostat or APP shows offline (
!
)
for more than a few minutes, unplug
the thermostat from the wall plate, wait one minute, then plug thermostat back
into wall plate.
Troubleshooting (continued)