iConnectivity
iConnectMIDI™ Owner’s Manual
Revision 0.5
Page 29
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Owner’s Manual
Troubleshooting
No MIDI
Check that all of your cable connections are properly seated in their receptacles. If a connector
has unseated itself, reseat it and see if connection with the application is re-established. If not,
then try cold booting iConnectMIDI (disconnect power from iConnectMIDI, then reconnecting).
On MIDI cables, ensure that the ends are inserted into the correct MIDI receptacles. For
example, one end is inserted into the MIDI OUT receptacle and the other end is inserted into
the MIDI IN receptacle. In all cases, one end of the cable will be connected to either a MIDI
OUT or MIDI THRU receptacle, and the other end is connected to a MIDI IN receptacle.
No indicator lights
Typically, data flowing through iConnectMIDI will cause the respective indicator lights to flash.
If, however, there are no lights flashing at the port where you expect a device to be active with
MIDI data, then this is an indication of one or more of the following causes:
•
detached cable
•
non-responding application
•
broken cable
Checking for any of these potential sources may resolve the issue.
Application not responding
An application (on iOS, Mac, or PC) may become unresponsive under heavy use, from unusual
hardware configurations, or from frequent connection/disconnection of devices. Depending on
the application’s ability to recover from such scenarios, it may not be able to remain stable. If
the application becomes unstable, try performing a complete shutdown of the application.
In iOS, application shutdown is achieved by
single-clicking
on the Home button, returning you
to the application icons display. Then
double-click
on the Home button to bring up the running
applications list. Touch and hold the application that you want to shut down until a delete
symbol is superimposed on the application’s icon; touch the delete button and the application
will disappear, indicating full removal of the application from runtime memory. Restart the
application. Ensure that the indicator light corresponding to the host port where the iOS device
is connected shows a few short flashes, indicating that the application has properly initialized
MIDI functionality, before trying to play your connected instruments.
Should an application need to be shutdown in Mac OS or Windows, use the usual application
shutdown methods to terminate the application, then restart the application.
Red status light
The power indicator light is usually solid green, indicating correct operating status. If
iConnectMIDI encounters an error condition and needs to be reset, then the light will display as
red. Unplug iConnectMIDI from power then reconnect power. The iOS applications may also
need to be restarted, after which you can resume use of iConnectMIDI.
Filtering
If iConnectMIDI has been configured to filter all MIDI events, then no amount of rebooting
iConnectMIDI will correct the problem. To resolve, run the routing configuration application and
remove all unnecessary filters.
