ICP DAS USA M-4132, Faq

Page 1: ...M2M 720 A FAQ Version 1 20 Oct 2012 PAGE 1 TM M 2 M 7 2 0 A FAQ Version 1 20 ...

Page 2: ...2M 720 A flash slowly at the same time and keep the state long 3 Q4 The audio quality of M2M 720 A is bad 3 Q5 M2M 720 A can t send event report 3 Q6 If I forgot the network settings how can I do 3 Q7 I can t open the webpage of the M2M 720 A 10 Q8 Client can t connect to Server 11 Q9 Server and Client can t establish Com Port connection 16 Q10 How to establish an ETM connection 19 ...

Page 3: ...wly at the same time and keep the state long A3 It means M2M 720 A can t establish the connection with the other M2M 720 A Please check the network settings and M2M 720 A is working well on Ethernet Client Please check server s IP DNS and network settings whether they are all correct or not in Standard Config page Q4 The audio quality of M2M 720 A is bad A4 Please turn audio quality output volume ...

Page 4: ...mm Utility 1 please refer to http www icpdas com products Software VxComm vxcom m htm 2 The user can click Search Servers button to start the scan function About MiniOS7 Utility 1 please refer to http www icpdas com download minios7 htm 2 The user can click Search button to start the scan function ...

Page 5: ... FAQ Version 1 20 Oct 2012 PAGE 5 b If the M2M 720 A has a real IP and has an internet connection The user can print current network settings by Com Port RS 232 Step1 Connect PC and the M2M 720 A by RS 232 cable ...

Page 6: ... 1 20 Oct 2012 PAGE 6 Step2 Open Com Port program We used Hyper Terminal of Microsoft Window XP to test here Step3 Set communication setting of Com Port Baud rate 115200 data bits 8 parity none stop bits 1 flow control none ...

Page 7: ...ersion 1 20 Oct 2012 PAGE 7 Step4 Press Call icon Step5 Set SW1 OFF SW2 OFF Step6 Press the Trigger Button about 40 second after power on Step7 It will show M2M 720 A s IP in Hyper Terminal ex IP Address 192 168 0 211 ...

Page 8: ... 720 A FAQ Version 1 20 Oct 2012 PAGE 8 Another solution The user can recover the default network settings by DIP Switch and Trigger button ex SW2 ON SW1 OFF and press the TB about 40 second after power on ...

Page 9: ... after power on After power on it will set IP to default setting 192 168 1 217 for this time but it will restore original IP at next time IP recover default setting forever SW2 ON SW1 OFF To press the TB about 40 second after power on After power on it will set IP to default setting 192 168 1 217 and save to flash Display the current IP and version SW2 OFF SW1 OFF To press the TB about 40 second a...

Page 10: ...n I do Step2 Confirm the network settings of the PC have the same domain and different IP with the M2M 720 A Ex1 M2M 720 A IP 192 168 1 217 Mask 255 255 255 0 PC IP 192 168 0 210 Mask 255 255 255 0 Wrong settings Ex2 M2M 720 A IP 192 168 1 217 Mask 255 255 255 0 PC IP 192 168 1 210 Mask 255 255 255 0 Right settings Ex3 M2M 720 A IP 192 168 1 217 Mask 255 255 0 0 PC IP 192 168 0 210 Mask 255 255 0 ...

Page 11: ... IP of Server and Client is the only The IP is not the same with the other network device Step2 Please confirm the following settings are all correct Server IP of client is the same with IP Address of server Communication Port of server and client are the same Operation Mode of client is VSoIP Client Operation Mode of server is VSoIP Server Client s Standard Config webpage ...

Page 12: ... Ex2 Server IP 192 168 1 217 Mask 255 255 255 0 Client IP 192 168 1 218 Mask 255 255 255 0 Right settings Ex3 Server IP 192 168 1 217 Mask 255 255 0 0 Client IP 192 168 0 218 Mask 255 255 0 0 Right settings Step4 If server has a real IP and has an internet connection please confirm the network ability of the server and client The user can test the network ability by the webpage ex http 192 168 1 2...

Page 13: ...s available Step5 Please confirm the server s IP is effective The user can test by the webpage ex http 192 168 1 218 of the client Please click the Network Tools hyperlink text on the left window of the webpage and then click Ping Command hyperlink text Now the user must input the IP ex 61 221 131 37 of the server on the webpage of the client and click Start button to start the test and then click...

Page 14: ...ation Port Service Port number note Web Server 80 FTP Server 21 Telnet Server 23 SSH Server 22 VSoIP function 443 default VxComm function 10000 10001 Please make sure the communication ports are available The user can contact with MIS or Internet Service Provider or the user can test the communication ports are available or unavailable by network exploration utility Ex NMAP About the NMAP please r...

Page 15: ...ad the utility at http nmap org download html The user can test the communication ports by nmap exe Server IP ex C nmap exe 61 221 131 37 If the communication port 21 22 23 80 443 default 10000 10001 s state are open It means the server is OK NMAP test ...

Page 16: ...the steps to check below Step 1 Confirm Client has already login the Server and the user can find the host name of Client in the Login list at Server s Operation Mode page Step 2 Confirm Server and Client are at Pair Connection mode and it shows Your Status Pair Connection with Client IP at Server s Operation Mode page ...

Page 17: ... RS485 the user can refer to user manual section 2 2 2 If the connection is RS 232 and the Com Port device is a data circuit terminating equipment DCE the user just needs to match the signal names to connect Server Client to Com Port device else the user needs to use a crossover cable to connect Some Com Port devices will wait for one of the handshaking lines to go to the correct level forever Dep...

Page 18: ...M2M 720 A FAQ Version 1 20 Oct 2012 PAGE 18 ...

Page 19: ... system architecture please refer to below In this example we have below Ethernet settings M2M 720 A Server IP 192 168 1 217 Mask 255 255 255 0 M 4132 Client IP 192 168 1 218 Mask 255 255 255 0 Target ex PLC or our ISaGRAF PAC or Modbus TCP device or other Ethernet device Here we use ip 8847 ISaGRAF SoftLogic PAC for this example IP 192 168 1 219 Mask 255 255 255 0 ...

Page 20: ...n web browser ex IE or Chrome etc on PC and key in http IP ex http 192 168 1 217 in the address line and then press Enter key to connect to client M 4132 About IP default is 192 168 1 217 Step2 Key in user name default root and password default icpdas and then click Enter button to login Step3 Click Standard Config link and Manual Configure button ...

Page 21: ... Save Setting button System Operation Mode VSoIP Client Encryption Mode None default Key _userkey default NetWork Host Name 4132Client1 Connect to Server by IP default Server IP 192 168 1 217 Server DNS www serverdns com default Communication Port 443 default VPN Disable default Boot Protocol Static IP default Static IP Config ...

Page 22: ...Name user default Password password default Step5 Click Reboot button to reset device in the left page Step6 Connect to server M2M 720 A the same with Step1 Step7 8 the same with Step 2 3 Step 9 Set the device at the Manual Configure page by below settings And then click Save Setting button System Operation Mode VSoIP Server Encryption Mode None default ...

Page 23: ...8 95 1 1 ADSL Config User Name user default Password password default Step10 the same with Step 5 Step11 Check the led status of client M 4132 If the SA1 led is flash slowly it means it is trying to establish the connection with the server If the SA1 led is off it means the connection is OK If the SA1 led is flash slowly and continued over three minutes please recheck the settings are all correct ...

Page 24: ...M2M 720 A FAQ Version 1 20 Oct 2012 PAGE 24 Step13 Select 4132Client1 in the login list and then click Start Scan button and then the Start Scan button will become to Stop Scan button ...

Page 25: ...in and then select Configure1 and click Save button Step15 Click Etm Operation link and then select 4132Client1 in the login list and then click Pair Connection button Step16 At this time the SA2 led of server and client should flash fast It means the Pair connection is OK Now the user can connect to the ...

Page 26: ... So we use ISaGRAF Workbench to connect target for diagnostic and reprogramming a Open the ISaGRAF project and click link setup b Set internet address 192 168 1 217 Server IP c Click Debug to connect target and click stop button to stop current program d Click Download to reprogramming target Now the user can connect to target for diagnostic finish ...