i
CR 3600
TM
– Service Manual
defects in materials and workmanship under normal use for a period of one (1) year from
the date of original shipment from
i
CRco.
i
CRco’s sole obligation under this warranty is
limited to making reasonable efforts to ensure such conformity and to supply the consumer
with a corrected version of the software as soon as it is practical after the consumer has
notified
i
CRco of any non conformity.
i
CRco does not warrant that the operation of any
software will be uninterrupted, glitch or error free or that functions contained in the
software will operate in the combinations which may be selected for use by the user or
meet the user’s requirements. This limited software warranty will be void if the software is
modified without the written approval of
i
CRco or is used outside of the recommended
parameters or equipment.
i
CRco does not provide any warranty or support for any other
software.
i
CRco agrees to provide one (1) year of telephonic and/or e-mail based support for QPC
XSCAN32, Captera, and/or ClarityPACS software originally provided with any new
i
CRco
product from the date of original shipment from
i
CRco. All software support shall be
limited to making reasonable efforts to resolve
i
CRco software issues and shall be limited
to
i
CRco’s regular business hours. In addition,
i
CRco will provide revisions and upgrades
to its software upon request (when available) during the first year after the software was
originally shipped from the
i
CRco factory. The initial support period will include support
via remote login software (GoToMeeting), only if the customer has access to the Internet
from that PC and only if the customer agrees
i
CRco shall have no liability in connection
with its support efforts. Remote login software allows
i
CRco technical support to remotely
access the customer’s PC via the Internet for the purposes of rendering technical support.
Please note that this warranty, including software support, does not include computer
hardware, third party software or operating system or network issues, which are outside
the control of
i
CRco.
Warranty Product Technical Requirements
i
CRco requires that all DR, CR, Scanner and/or products requiring PCs be fitted and
installed with a 1500VA (1500W) uninterruptible power supply (“UPS”).
i
CRco recommends
the APC 1000 specification UPS or equivalent. For warranty evaluation and service,
i
CRco
requires the customer to provide an Internet connection (DSL or Dial-up) or the minimum
of a phone line accessible by an extension cord to the product enabling
i
CRco technicians to
perform remote diagnostics on installed equipment. In addition, each
i
CRco product must
be installed, maintained and operated in accordance with the respective product manual.
Failure to comply with these requirements will result in a voided warranty claim.
Requesting Warranty Service
For information on obtaining warranty service, call
i
CRco’s customer support at (310)921-
9559. In order to evaluate a warranty service request,
i
CRco requires the following infor-
mation: the
i
CRco serial number of the product, a detailed description of the problem,
customer name and contact information; product location and operating conditions; a copy
c
2007-2009
Confidential and Proprietary
Property of
i
CRco, Inc.
ix of 61
Document # 3600-02A Rev C
March 22, 2010
Summary of Contents for iCR 3600
Page 1: ...iCR3600 SERVICE MANUAL ...
