background image

PROBLEM 

CAUSE

SOLUTION

Power LED is 

Solid Amber.

1.  Upstream USB connection 

does not advertise 5V 3A 

connectivity.

1.  Ensure connection is made to an upstream USB-C 

port (Not Type A or B). 

2.  Switch to a different port. 

3.  Solution may not require all 900mA to operate. Test 

complete setup. 

4.  Install Optional Power Supply. (Sold separately) 

5.  If not working, please contac

Technical Support

 for 

assistance. 

2

Summary of Contents for Starling 3251C-10

Page 1: ...Icron USB 3 2 1 Starling 3251C 1 Port USB 3 2 1 Fixed Range Point to Point Extender System User Guide ...

Page 2: ...tes is in conformity with European Standards EN 55024 EN 55032 EN 61000 EN 62368 1 and RoHS Directive 2011 65 EU 2015 863 EU IC Statement This Class A digital apparatus complies with Canadian ICES 003 Issue 7 WEEE Statement The European Union has established regulations for the collection and recycling of all waste electrical and electronic equipment WEEE Implementation of WEEE regulations may var...

Page 3: ...tarling 3251C Extender System 6 Installing the LEX Unit 6 Connecting the LEX to the REX 6 Installing the REX Unit 7 Checking the Installation 7 Connecting a USB Device 7 Compatibility 7 10 Troubleshooting 12 Warranty Information 13 Specifications 14 Power Supply and Accessories 14 Contacting Technical Support 15 Technical Glossary ...

Page 4: ...ng users to extend USB 3 2 beyond the standard 3m cable limit for USB 3 2 peripheral devices This extender system is composed of two individual units the LEX and the REX and has the following key features 10m extension using included Cable Support for new USB 3 2 Gen 1 2 host controllers and devices up to 5Gbps Bus Powered Operation Supports all device types Backwards compatible to USB 2 0 devices...

Page 5: ...posite REX LED is OFF or BLINKING when there is no connection between the LEX and REX units 4 USB Host Port USB 3 Type C receptacle used to connect LEX to USB 3 Host computer 5 Link Port ARJ45 Accepts custom ARJ45 Cable included with product 6 Mode Reserved for manufacturer use 7 Config Reserved for manufacturer use Guaranteed sufficient power via USB Bus power requires a USB C connection to a USB...

Page 6: ...n the LEX and REX units 3 Device Port USB 3 Type C receptacle used to connect REX to USB device 4 Link Port ARJ45 Accepts custom ARJ45 Cable included with product 5 Mode Reserved for manufacturer use 6 Config Reserved for manufacturer use Guaranteed sufficient power via USB Bus power requires a USB C connection to a USB C power upstream capable of 5V 3A configuration When using a USB A to USB C or...

Page 7: ...ay from or isolated from potential sources of interference such as electrical wiring fluorescent lighting etc Use the included ARJ45 Cable Pulling Eye tool when installing included cable through conduits or other tight spaces Use only the included cable with this product do not cut or re size the included cable Installing the LEX Unit 1 Place the LEX unit near the computer 2 Optional Apply 5V 3A A...

Page 8: ...r Hardware select USB and inspect the right hand panel If the extender has been installed correctly you should find it listed as one instance of Hub under the USB SuperSpeed Bus To open System Profiler in macOS Open the Finder select Applications then open the Utilities folder and double click on the System Profiler icon 4 If the extender system is not detected correctly or fails to detect please ...

Page 9: ...r Direct Surface Mounting 3 USB Extender Cable Tie Mounting Option 1 USB Extender Mounting Kit Order Part 21 00155 for Starling Starling USB Mounting Kit is available for purchase separtely and only one kit is required per extender system Each kit includes 4 mounting brackets 8 M2 5x4 5mm Phillips raised cheese head screws with lock and flat washers Mounting bracket installation guide refer to dia...

Page 10: ...ngs on the mounting surface using a 3 70mm 0 1457 drill bit 4 Align the bottom enclosure holes to the newly drilled out holes on the mounting surface 5 Place a locking washer on each of the four screws and using a screwdriver fasten the extender into place To ensure the stencil below prints to scale be sure to set the page scaling setting to none Direct Surface Mounting Measurement Stencil Option ...

Page 11: ...B device directly to the host computer 3 If the device does not operate as expected consult the user documentation for the device 4 Update the host computer BIOS chipset or USB controller drivers from the manufacturer s website 5 If the device operates as expected when directly connected to the computer connect another device to the extender and reconnect it to the host computer If the device stil...

Page 12: ...3A connectivity 1 Ensure connection is made to an upstream USB C port Not Type A or B 2 Switch to a different port 3 Solution may not require all 900mA to operate Test complete setup 4 Install Optional Power Supply Sold separately 5 If not working please contact Technical Support for assistance 2 ...

Page 13: ...y modification extension or addition to this warranty Under no circumstances will Icron its suppliers or licensors be liable for any costs of procurement or substitute products or services lost profits loss of information or data or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use Icron product or service even if Icron ...

Page 14: ...ly Optional 5V 3A not included sold separately Maximum Wattage 15W 5V 3A USB or Self Powered REMOTE EXTENDER REX USB Connector 1x USB 3 2 Gen 1 Type C Receptacle Link Connector 1 x ARJ45 LINK Dimensions 86 0 x 45 0 x 24 0mm 3 4 x 1 8 x 0 9 Enclosure Material Silver Anodized Aluminum Available Current Up to 900mA ENVIRONMENTAL Operating Temperature Range 0 C 50 C 32 F 122 F Storage Temperature Rang...

Page 15: ...roblems not referenced in the Troubleshooting section contact Icron Technical Support www icron com support Tel 1 604 638 3939 To help us serve you better please include the following information with your technical support request Host computers make and model Type of Operating System installed e g Windows 10 macOS 11 1 etc Part number and serial number for both the LEX and REX units Make and mod...

Page 16: ...ttach the USB cable to a USB device USB C Cable The Type C Connector is used to connect to both USB Hosts and Devices ARJ45 Cables Starling 3251C uses a custom cable assembly based on CAT 7 Cable and leverages an ARJ45 Connection ARJ45 is a high speed 40Gbps connection that provides superior cross talk performance when compared to a standard RJ45 The ARJ45 Receptacle is keyed and does not allow RJ...

Page 17: ...Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC Canada V5C 5T5 Tel 1 604 638 3920 www icron com contact www icron com ...

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