ICS Auto Sentry-eXP, Maintenance Manual

Page 1: ...Auto Sentry eXP Maintenance Revised 12 21 07...

Page 2: ...Maintenance Procedures Maintenance Procedures for Auto Sentry eXP for Auto Sentry eXP Bill Dispenser Bill Dispenser Credit Card Reader Credit Card Reader Bill Acceptor Bill Acceptor...

Page 3: ...Bill Dispenser Problem Cause Bill Dispenser Error Codes Cleaning Pick Assembly Feed Rollers Cleaning the Bill Dispenser Belts Cleaning and Testing Sensors Bill Dispenser Removal Procedure MDS Sensor...

Page 4: ...s miss feeds in bill cassette cavity Clean black pick wheels and green feed rolls Clean PS1 sensor and prism Check Bill Dispenser cassette metal tab on frame Tighten white rails in Bill Dispenser cavi...

Page 5: ...here may be a Bill jammed in the PS1 sensor located behind the bill cassette 7811 Jam occurred between PS1 and BPS 7820 Look for a Bill blocking the PS1 sensor 782C RJS Sensor 7830 PS1 Bill remaining...

Page 6: ...Clean sensor or replace F805 BPS Sensor Error Clean sensor or replace F808 CPS Sensor Error Clean sensor or replace F809 RJS Sensor Error Clean sensor or replace 8200 BPS Sensor Bill Read Error Long B...

Page 7: ...Checking Bill Dispenser Health Pressing either End of Day Switch will bring up the Service Unit Jack Pot Screen...

Page 8: ...Bill Dispenser Heath Check the Bill Dispenser Sensor Health periodically The individual Sensor Health can be checked from the Service Unit Jack Pot Screen Touch the Diagnostics Button...

Page 9: ...individual Sensor Health is indicated via a traffic light display All sensors should have a green light Yellow light indicates that the sensor requires maintenance soon Red light indicates immediate...

Page 10: ...Cleaning Pick Assembly Rollers Remove Bill Cassette from Bill Dispenser to access the Pick Rollers Remove Bill Cassette...

Page 11: ...Clean the rollers by placing a soft alcohol isopropyl dampened cotton cloth against each individual roller while rotating one of the black rollers in an upward direction Cleaning Pick Assembly Rollers...

Page 12: ...placing a soft alcohol dampened cotton cloth against each individual roller Turn the large green wheel located on the left side of Bill Dispenser in a clockwise direction while applying pressure to ro...

Page 13: ...ree belts off the center of their respective black rollers Remove any dirt accumulation on the rollers with isopropyl alcohol Move all belts back to their proper position Turn large green wheel to ens...

Page 14: ...e full belt rotation With the Bill Cassette removed reach in through the cassette cavity with cleaning cloth Clean the lower set of belts by pinching each of the three belts with a soft alcohol dampen...

Page 15: ...Cleaning the Lower Bill Dispenser Belts Clean the lower set of belts by pinching each of the three belts with a soft alcohol dampened cotton cloth while rotating the large green wheel...

Page 16: ...Dispenser Belts Mark each of the three belts to determine full belt rotation Clean the upper Bill Dispenser belts by pinching each of the three belts with a soft alcohol dampened cotton cloth while r...

Page 17: ...The three belts can be cleaned by placing a soft alcohol dampened cotton cloth against each of the belts while rotating the large green wheel Viewed from the top 1 of 3 belts shown Viewed looking in...

Page 18: ...Feed out Idler Rollers Ensure both feed out idler rollers turn when turning the large green wheel If one or both do not turn reform metal spring tentioners to obtain better contact...

Page 19: ...Cleaning Clock Wheel With canned air blow off any dust that may have accumulated on the clock wheel and both sides of sensor The clock wheel can be rotated by turning the large green wheel Sensor...

Page 20: ...d RAS mode Follow the instructions in the blue area to test the individual sensors For Example To Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is d...

Page 21: ...Entering RAS Mode Diagnostic Sensor Test Press SW1 SW2 and ST at the same time Display will go from 00 to 8 8 to 0 0 Release all switches Enter diagnostic code using SW1 Ten s and SW2 Units...

Page 22: ...Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to ch...

Page 23: ...est the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to cha...

Page 24: ...Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to ch...

Page 25: ...est the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to cha...

Page 26: ...Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to ch...

Page 27: ...est the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to cha...

Page 28: ...Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to ch...

Page 29: ...Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units display to ch...

Page 30: ...ample To Test the CPS Sensor Enter RAS Mode Press SW1 5 times until 5 is displayed Press SW2 twice until 2 is displayed Press ST twice to enter test mode Look for upper right segment on the units disp...

Page 31: ...Exiting RAS Mode Press SW1 SW2 and ST at the same time Display will go from 0 0 to 8 8 to 00 Release all switches...

Page 32: ...Sensor Location TOP FRONT...

Page 33: ...CPS Sensor Secondary Counting Sensor Clean upper sensor with soft cloth Clean lower sensor with Q Tip Viewed from top...

Page 34: ...emove the two 2 Phillips head screws securing the CPS sensor Bracket Carefully flip bracket over as shown Clean both sensor faces with a Q Tip Reinstall CPS bracket with the tabs falling into the fram...

Page 35: ...MDS Sensor Bill Thickness Sensor Measures bill thickness Blow compressed air to clean sensor area Viewed from top...

Page 36: ...RONT MDS Sensor Bill thickness sensing is accomplished by a bill traveling between two sets of rollers It is imperative that both sets of rollers are clean to prevent high spots which would cause good...

Page 37: ...g Make sure metal rollers located in the top near MDS Sensor are clean The rollers can be cleaned by rotating the green turn knob while holding a Q Tip saturated with alcohol held against the rollers...

Page 38: ...ps head screws from a cross member in the top rear of the Bill Dispenser Lift the cross member up The rollers can be cleaned by rotating the green turn knob while holding a Q Tip saturated with alcoho...

Page 39: ...ers located in the top near MDS sensor are clean Both clear plastic Mylar roller scrapers for the upper and lower rollers must be free of dirt Clean with alcohol MDS Sensor Upper Mylar scraper Lower M...

Page 40: ...Sensor Skew and Length Sensor Clean both sensor faces with a soft cloth Bill Dispenser may need to removed Removal procedure is outlined later in this slide presentation Viewed from back Front facing...

Page 41: ...n path via the clear prism must be cleaned Cleaning can be performed by first blowing out the area with canned air Using a Q tip clean both top areas of the prism Alcohol can be used to remove dirt fo...

Page 42: ...ottom of bill dispenser cavity Bill Cartridge has been removed Top of Bill Dispenser facing down Remove the Bill Dispenser cartridge The RJS sensors are located directly in line with the cut out on th...

Page 43: ...to clean surface of clear prism Clean sensor faces with Q tip The Q tip will clean the prism surface after being inserted 1 on left and 2 1 4 on right Rotate Q Tip when pulling out to prevent cotton f...

Page 44: ...wheels in the feeder assembly with a Q tip Viewed with Bill Dispenser upside down Viewed with Bill Dispenser right side up Cassette removed Clean both rectangular window areas by moving Q Tip up and...

Page 45: ...PS1 Sensor Cleaning Blow compressed air in from direction of yellow arrows into area highlighted in the red rectangle Viewed with Bill Dispenser cassette removed...

Page 46: ...PS1 Sensor PSI Sensor Prism location Viewed from back of Bill Dispenser...

Page 47: ...still exist with the PS1 sensor after the cleaning procedures have been performed then follow the addition cleaning procedures described in the next several slides Tools required Magnetic Phillips hea...

Page 48: ...Removing the Bill dispenser Power OFF Auto Sentry eXP Remove the nut and bolt on each side of the Bill Dispenser...

Page 49: ...iring harness 1 Mark top of connector Remove bottom wiring harness 2 Mark top of connector Unclip the wire harness clamp if lower harness is routed through it 3 Remove screw securing ground strap brai...

Page 50: ...Removing the Bill Dispenser Spread the wiring track tabs on the retaining clip 1 outward to release the wiring track casing 2 1 1 2...

Page 51: ...Sensor Cleaning 1 Turn power off to AutoSentry eXP 2 Remove Bill Dispenser cartridge 3 Remove Bill Dispenser assembly from AutoSentry eXP slide out tray 4 Turn Bill Dispenser assembly upside down as s...

Page 52: ...PS1 Sensor Cleaning Remove two screws from Close tab bracket Push up on Open tab to release...

Page 53: ...PS1 Sensor Cleaning Both PS1 sensors can now be easily seen With a damp cloth clean both black square sensors with round sensor faces...

Page 54: ...PS1 Sensor Cleaning Clean translucent viewing window with compressed air followed by a slightly water dampened Q Tip...

Page 55: ...PS1 Sensor Cleaning Close spring loaded mechanism with your hand by reaching in and pushing up as shown...

Page 56: ...PS1 Sensor Cleaning Reinstall the two screws from Close tab bracket Reinstall Bill Dispenser assembly...

Page 57: ...ness track into retaining tabs Route the two wire harnesses and ground strap along left side of Bill Dispenser Plug in both wire harnesses into their respective plug jacks Be careful to plug them in c...

Page 58: ...Reinstalling Bill Dispenser Fasten ground strap Reinstall the hardware securing the Bill Dispenser Turn AutoSentry eXP power on...

Page 59: ...assette Check There are three 3 gray colored magnets located in the lid of the Bill Cassette They can be viewed from the top through access holes Holes a b c should appear gray and the d hole should b...

Page 60: ...cess cover thumb screw counter clockwise to remove cover Check both thumb screws on the magnet retainer to ensure that they are tight turn in clockwise direction Reinstall access cover plate When rein...

Page 61: ...es are outlined in the following slides if problems still exist in the Bill Dispenser Proceed only with Level 2 adjustments if directed by Support Removing the Pick Assembly PS1 sensor Pick Assembly C...

Page 62: ...Removing the Pick Assembly Perform this procedure only when directed by ICS Support Click the image to start video Level 2...

Page 63: ...Pick Assembly Cleaning Level 2...

Page 64: ...Removing the Open Tab Cross Member Remove one screw from each side of the Pick Assembly Level 2...

Page 65: ...Removing the Open Tab Cross Member Carefully remove the cross member and set it down as shown Level 2...

Page 66: ...Opening the Close Tab Area Remove the two screws on the Close Tab and fold down Level 2...

Page 67: ...Clean the entire area Blow off the Dust Clean all rollers Metal Rubber Level 2...

Page 68: ...Cleaning the Bill Restrictor Area The ball bearing rollers can be easily moved and cleaned by pivoting away from the bill restrictor rollers Bill Restrictors Ball Bearings Level 2...

Page 69: ...Cleaning the PS1 Sensors Wipe Clean both PS1 sensors Warning Do not use alcohol to clean the plastic sensors Level 2...

Page 70: ...ean the Pick Assembly Rollers Clean each of the Black Pick Rollers individually by holding a alcohol dampen rag against one roller while the other is rotated in direction shown Black Pick Roller Level...

Page 71: ...he Pick Assembly Rollers Clean the Outer Green rollers on each side by holding a alcohol dampen rag against each green roller as the black pick roller is rotated in direction shown Black Pick Roller L...

Page 72: ...Clean the remaining two center green rollers by rotating the sprocket while holding a alcohol dampen rag against each green roller Clean the Pick Assembly Rollers Level 2...

Page 73: ...eaning the Ball Bearing Rollers Clean the Ball Bearing Rollers 1 with alcohol Large deposits can be scraped off by rotating the bearing while holding the bearing against the metal scraper 2 1 2 Level...

Page 74: ...Cleaning the Prism The Prism faces can be easily viewed and cleaned with a Q Tip Clean the Black Translucent window on both sides Level 2...

Page 75: ...Bill Restrictor Area Reassembly The ball bearing rollers need to be closed against the bill restrictors before proceeding with the closure of the Close Tab Area Shown with rollers closed Level 2...

Page 76: ...Reassembly Fold back the sensor assembly Squeeze the sensor assembly and Close Tab together Replace both small screws 1 2 3 Level 2...

Page 77: ...b Cross member by keeping the treaded tabs within the Pick Assembly bracket Ensure that the tabs fit in the cutouts on the frame Reinstall both larger screws one on each side Reinstalling the Open Tab...

Page 78: ...Reinstall the Pick Assembly Level 2...

Page 79: ...ming adjustment perform upper and lower roller as well as Mylar scraper cleaning procedures outlined on previous slides Failure to perform the proper cleaning procedures will result in an inaccurate a...

Page 80: ...il a 6 appears in the ten s display Press ST switch twice to start test A code will be displayed Ex Adjust MDS sensor to achieve a value of E7 4 Exit RAS mode after adjustment is within specifications...

Page 81: ...diagnostic display 4 tolerance 3 Tighten Phillips head screw 1 Loosen the top Phillips head screw on both sides slightly 2 Turn Slotted screw on right side very slowly until a reading close to E7 is s...

Page 82: ...as been performed correctly Slide the Bill Dispenser out so that the metal extensions can be accessed Press down lightly on one of the metal extensions The value on the display should change in a down...

Page 83: ...Dollar Bill at the Bill Dispenser exit Rotating the large green wheel from front to back will feed the dollar bill back into the Bill Dispenser toward the MDS sensor The display should change from E7...

Page 84: ...SW1 SW2 and ST at the same time Display will go from 0 0 to 8 8 to 00 Release all switches Level 2 Important Make sure Important Make sure display is in run mode display is in run mode 0 0 when compl...

Page 85: ...Cassette Cavity Inspect that the tab is at a 90 0 angle with the frame Reform if necessary Tab Inspect white rails on each side of Bill Dispenser cavity and tighten screws if found to be loose Left S...

Page 86: ...Proper Drive Belt Configuration shown with cover removed Level 2...

Page 87: ...Credit Card Reader Maintenance Removing Foreign Objects Credit Card Reader Cleaning Procedure...

Page 88: ...r foreign objects in card reader cavity Paper or credit card label material is often found in the area of the sensor 1 and within the clear cavity of the credit card reader 2 Credit Card Reader Mainte...

Page 89: ...Card Reader Removing Debris A paper clip or a piece of wire can be reformed and utilized to remove small pieces of paper from inside of Credit Card Reader Form a paper clip or wire to extract piece of...

Page 90: ...Credit Card Reader Foreign Object Removal...

Page 91: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 92: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 93: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 94: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 95: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 96: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 97: ...Credit Card Reader cleaning procedure Insert the alcohol moistened Credit Card Cleaner Card into the credit Card Reader Pull out and reinsert the card 7 to 8 times Credit Card Cleaner...

Page 98: ...ortant Close the right Auto Sentry EXP door prior to checking the operation of the Credit Card Reader Stray sunlight will negatively impact its proper operation Credit Card Reader cleaning procedure S...

Page 99: ...Bill Acceptor Maintenance Bill Acceptor Maintenance Bill Acceptor Cleaning Procedure...

Page 100: ...Bill Acceptor Status LED...

Page 101: ...Bill Acceptor Status LED...

Page 102: ...Bill Acceptor Status LED...

Page 103: ...Bill Acceptor Status LED...

Page 104: ...Bill Acceptor Status LED...

Page 105: ...Bill Acceptor Connector Pin outs Cartridge Side...

Page 106: ...Remove Bill Acceptor Cartridge by depressing Blue release button 1 Slide Bill Acceptor Cartridge 2 to right and lift up to remove 1 2 Bill Acceptor Maintenance...

Page 107: ...eptor Maintenance Clean clear surfaces with a soft cloth moistened with a mild detergent solution Clean white rollers with a damp cloth gently scrape white rollers if necessary Ensure that rollers mov...

Page 108: ...Reinstall Bill Acceptor Cartridge 1 with white tab facing blue release tab on reader Slide Bill Acceptor Cartridge 2 to left until it snaps in place 1 2 Bill Acceptor Maintenance 1...

Page 109: ...ntenance Procedures Maintenance Procedures for Auto Sentry eXP for Auto Sentry eXP Training complete Thank you for your participation 1349 Jacobsburg Road Wind Gap PA 18091 www washnet com 1 800 246 3...