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ViVOpay Kiosk IV User Manual 

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7.

 

Firmware Upgrade 

The Kiosk IV can be upgraded using either serial or USB interfaces. Contact your ID TECH 
representative to obtain the necessary software. 

7.1.

 

Preparation 

To update the new firmware, you will need: 

 

PC with available serial or USB port. 

 

Kiosk IV with a serial data cable or a USB cable attached. 

o

 

For serial downloads: 

use cables 80160205-001 (or 5VDC powered cable could be 

used) and 140-2035-00. 

o

 

For USB downloads: 

a standard micro-USB cable could be used. 

 

Firmware files (including Boot Loader files) for the desired firmware; contact your ID TECH 
representative to receive these files. 

 

7.2.

 

Uploading Firmware for RS-232 or USB 

1.

 

Move 

KIOSKIV_EData.bin

 and 

KIOSKIV Bootloader Utility.exe

 into the same folder. 

2.

 

Check and confirm the device is correctly connected to the power source and RS232/USB 
connection. 

3.

 

If RS232 is the interface choice, then close all software that is using the RS232 
communication. 

4.

 

Run 

KIOSKIV Bootloader Utility.exe

, choose communication type and parameters according to 

the connection interface. 

 

For serial interface, choose 

COM;

 the Baud Rate is 

19200

 (default). 

 

For USB interface, choose 

HID

 and verify VID displaying 1D5F and PID displaying 0100 

(default). 

5.

 

Click the 

Load

 button; the firmware will be downloaded into the device. When “Firmware 

successfully downloaded” appears on the utility, the firmware has been successfully 
downloaded. Close the utility. 

 

 

Summary of Contents for ViVOpay Kiosk IV

Page 1: ...ID TECH 10721 Walker Street Cypress CA 90630 4720 Tel 714 761 6368 Fax 714 761 8880 www idtechproducts com support idtechproducts com ViVOpay Kiosk IV User Manual 80160500 001 Rev H 31 December 2019...

Page 2: ...ecorded or any other method or translated into another language or language form without the express written consent of ID TECH ID TECH is a registered trademark of International Technologies and Syst...

Page 3: ...ications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be det...

Page 4: ...2 Mounting the ViVOpay Kiosk IV 9 5 3 Connecting to Power 11 5 4 Communication via USB 11 5 5 Connecting to the Data Port 11 5 6 Using the Kiosk IV to Make a Purchase 12 5 6 1 Presenting Cards or NFC...

Page 5: ...copy of this guide which is available only on request See this guide when controlling the Kiosk IV through firmware commands sent directly over a serial port 1 1 Universal SDK A feature rich Windows b...

Page 6: ...tive Equipped with LEDs and sound to provide visual and audible cues to enable smooth and seamless transactions Secure Provides highly secure transactions whether financial pre paid loyalty or gift ca...

Page 7: ...5 mm 0 59 inches Environmental Operating Temperature 25 C to 70 C 13 F to 158 F max change of 10 C per hour Storage Temperature 40 C to 85 C 40 F to 185 F non condensing Operating Humidity 10 to 90 no...

Page 8: ...Express ExpressPay 3 1 Discover DPAS 1 0 Felica Interac Flash v1 5 JCB MasterCard PayPass MChip 3 1 UPI Visa VCPS 2 1 3 MSD qVSDC and IRWIN Mifare Apple Pay Google Pay Samsung Pay other Mobile Wallet...

Page 9: ...ard micro USB cable could be used Kiosk IV will in this case would be port powered 5 2 Mounting the ViVOpay Kiosk IV Warning The RF field of the antenna is sensitive to the proximity of metal If you a...

Page 10: ...locate and mark the 4 4 4mm 0 173 inch mounting holes Note Verify the orientation of the Kiosk IV before marking and drilling the holes The two larger holes should be located towards the top of the mo...

Page 11: ...osk IV does not move on the outside surface of the kiosk 9 Pass the small end of the cable through the right 14 0 mm 0 551 inch hole and the cable to the back of the ViVOpay Kiosk IV 5 3 Connecting to...

Page 12: ...a successful test This tests the Kiosk IV s ability to read the Contactless test card If unsuccessful there will be no reaction from the reader If you use a test card and the Kiosk IV antenna is atta...

Page 13: ...e ties and route them so that they are inaccessible and invisible to customers Label the cable ends host ViVOpay and power to simplify connection testing or component replacement Test the Kiosk IV ins...

Page 14: ...your environment for possible sources of RF interference Q Do equipment manufacturers test their devices for RF interference A Electronic equipment is tested for RFI sensitivity by the manufacturers T...

Page 15: ...to receive these files 7 2 Uploading Firmware for RS 232 or USB 1 Move KIOSKIV_EData bin and KIOSKIV Bootloader Utility exe into the same folder 2 Check and confirm the device is correctly connected t...

Page 16: ...ViVOpay Kiosk IV User Manual Page 16 Note Screen shots depicts the Kiosk III utility but Kiosk IV utility is similar 7 2 1 Serial Interface...

Page 17: ...ViVOpay Kiosk IV User Manual Page 17 7 2 2 USB interface...

Page 18: ...ur local support representative Present card fob phone closer to the antenna and ensure it is parallel to the face of the reader Verify that the card fob phone is valid current Verify that metal is no...

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