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ClearMark™ 

Installation, Operation & User Manual 

 Page 37

 

 

V 1.S.10  January 2021 

 

V-1.S.1 

 

Message errors 

 

TYPE 

ERROR CODE (ID) 

Description 

DEGREE OF 

QUALIFICATION 

REQUIRED 

ACTION 

ERROR 

FileNotFound 

The  specified  message  does  not 
exist 

Operator 

Select another message 

ERROR 

FileAlreadyExists 

The message name already exists 

Operator 

Use a different file name 

ERROR 

FileCopyFail 

Copying of the file operation failed 

Operator 

Retry file copy. 

ERROR 

FileDeleteFail 

File deletion failed 

Operator 

Select another message.  File may 
be in use. 

ERROR 

FileReadCanNot 

Unable to read the file 

Operator 

Delete message and recreate or 
select another message 

ERROR 

FileWriteCanNot 

Unable to write the file  

Operator 

Attempt operation again.  If it 
persists, contact support 

ERROR 

FileInUse 

The file is currently open or in use 

Operator 

Close  the  file  and  try  operation 
again.    If  deleting,  ensure  a 
different file is selected first. 

 

Network related Errors 

TYPE 

ERROR CODE (ID) 

Description 

DEGREE OF 

QUALIFICATION 

REQUIRED 

ACTION 

ERROR 

NetworkInvalidInterfaces
 

 

Printer cannot load the network 
interfaces. 

Admin/Technician 

1.

 

Configure network again. 

2.

 

Stop and restart the printer. 

3.

 

If the error persists, contact 
technical support. 

ERROR 

NetworkInvalidIP 

Assigned an invalid IP address. 

Admin/Technician 

Configure network again. 

ERROR 

NetworkInvalidMask 

Assigned an invalid mask. 

Admin/Technician 

Configure network again. 

ERROR 

NetworkInvalidGateway 

Assigned an invalid gateway. 

Admin/Technician 

Configure network again. 

ERROR 

NetworkInvalidHWAdress 

Assigned an invalid MAC address. 

Admin/Technician 

Contact technical support. 

ERROR 

NetworkDuplicatedIPs 

Assigned  the  same  IP  address  to 
the two network interfaces. 

Admin/Technician 

Configure network again. 

ERROR 

NetworkDuplicatedHWAdresses 

Assigned  the  same  MAC  address 
to the two network interfaces.  

Admin/Technician 

Contact technical support. 

 

 

 
 

 

NOTE

: The procedure to reset the printer to normal operation following an error depends on 

whether there is an HMI Touchscreen connected to the printer 

Summary of Contents for ClearMark

Page 1: ...Installation Operation User Manual ID Technology ClearMark...

Page 2: ...2021 ID Technology 5051 N Sylvania Ave Suite 405 Fort Worth TX 76137 1 888 438 3242 1 817 626 7779 www idtechnology com www promachinc com 2012 2013 2014 2015 2016 ID Technology LLC Date JANUARY 2021...

Page 3: ...r 12 Technical specifications 12 Power Supply Source de courant Ref IDTIJ PWRSUP 13 Ink cartridge printer head 14 Printhead Temperature 15 Connectors 16 LED Indicators and Buttons 17 Internal Photocel...

Page 4: ...5 Level 2 Print Settings 47 Print setup 47 Print Trigger and Delay Setup 49 Single print 49 Multiprint 50 Cartridge Setup 53 Stored messages File Manager Ink Cost Calculator 55 Ink Cost Calculator 57...

Page 5: ...ading Printer Firmware 97 Appendix 4 Ink cartridge supplies 98 Appendix 5 Connectors Pinouts Connections 99 GPIO D SUB15 HD Female pin 99 External Photocell Ref IDTIJ CELL00 100 External Encoder Ref I...

Page 6: ...uipment operators with all the necessary information to install operate and perform basic maintenance on the printer to ensure it functions properly Before using the printer it is important to follow...

Page 7: ...Attention Presence of electrical voltage Disconnect the voltage supply to equipment work with power disconnected Pr sence de tension lectrique D branchez l quipement travaillez sans tension Explosion...

Page 8: ...than those described in this manual will be considered unintended or improper use of the printer something which could lead to undesirable and dangerous situations Any handling of the inside componen...

Page 9: ...SI NFPA 70 Canadian Electrical Code CEC All other applicable local and state codes Le c blage de l installation doit respecter les codes suivants Code national de l lectricit ANSI NFPA 70 Code canadie...

Page 10: ...art 1 General Requirements European Directives EMC Directive 2014 30 EU Low Voltage Directive 2014 35 EU RoHS2 Directive 2011 65 EU EMC UNE EN 61000 6 4 2007 ERRATUM 2008 A1 2011 EMC UNE EN 61000 6 2...

Page 11: ...ter head Delivery of the equipment Check the printer is delivered with the following items Printer module ID Technology ClearMark Power Supply See page 12 for more detail Electric power cable dependin...

Page 12: ...VDC Electrical consumption Max 1 25 Amp Power consumption Max 30 W Consumption in stand by Without user interface 2 W With user interface 15 W USER INTERFACE Optional external screen 10 touchscreen CO...

Page 13: ...W o Voltage Tension 24 VDC o Rated Current Courant valu 1 5 Amp o P1J connector P1J connecteur NOTE If the indicated power source is not available the following can be used Meanwell OWA 60E 24 For EU...

Page 14: ...ffers several types of ink based on substrate and application requirements NOTE Inks contain chemical components such as pigments and solvents Ink cartridges should not be opened under any circumstanc...

Page 15: ...ausing potential printhead damage Please actively heat the printhead If the printer needs to be used at very low temperatures and enable pulse warming Pulse warming This function pulses the printhead...

Page 16: ...DC IN HMI RJ45 Ethernet Ethernet connection for checking status and sending printing data to the printer USB A USB Drive USB Stick Pen Drive input for Loading messages Updating the system GPIO D SUB1...

Page 17: ...SELECT Selected message indicator LED indicators LED1 Red ERROR OFF there is no active error ON Steady Power communication to the print cartridge is off ON Blinking there is an active error LED2 Gree...

Page 18: ...2021 Internal Photocells The printer has two photocells built into the chassis that trigger the print cycle and automatically calculate the print speed See the section Print Trigger and Printer Speed...

Page 19: ...codes MODE 1 BCD Std MODE 2 BCD Inverted INPUT 0 IN0 START when there is a trigger it puts the device in print mode BCD 0 Bit 0 of the BCD code BCD 0 Bit 0 of the BCD code INPUT 1 IN1 STOP when there...

Page 20: ...LED1 LED1 POWER Open collector N A LED2 LED2 PRINTING Open collector N A LED3 LED3 OPTION Open collector N A OUT_NOERROR 24VDC output signal that is high when printer is active with no errors Opto GP...

Page 21: ...over a typical installation on a production line where the product is moving Technical Service can offer support for other types of installations Positioning the Printer Print distance Mounting the pr...

Page 22: ...affected In applications where risk of impact is eliminated or if there is a specific need to get closer to the product surface the printhead cartridge can be adjusted to extend out and be flush with...

Page 23: ...reduced by 2mm 2 x To remove the two small plates placed between the stall and the front faceplate of the printhead follow these steps 1 Remove the printhead covers from both sides of the head To do...

Page 24: ...he bottom of the Cartridge Stall in the printhead a Remove the flat cables b Remove the plate that supports the board 2 x Torx10 Pop the plate out with a small flat head screwdriver 3 Loosen but do no...

Page 25: ...rs in case they need to be reinstalled for future applications 5 Once the spacers are removed reassemble the head Tighten the lower to stall screws Reinsert the bottom plate and tighten the 2 screws C...

Page 26: ...connects power to the cartridge and the printer is in pause b Insert or remove the cartridge c Press the button again for 5 seconds to reconnect power to the print cartridge Loading the Cartridge 1 Wi...

Page 27: ...to the lever and or cartridge If it does not want to close ensure cartridge is inserted properly and try again Removing the Cartridge 1 Gently pull blue lever backward and then down to release and li...

Page 28: ...r instructions on connecting the printer to the power supply An easily accessible 120VAC outlet is required near the printer to connect the power supply Connect the power source to the printer s DC IN...

Page 29: ...the printer See Connectors chapter Once connected the HMI must be configured in order to connect and communicate with the printer After switching on the printer if the HMI does not connect the user in...

Page 30: ...navigate the software interface without a TIJ printer connected This mode is for demonstration purposes only and any messages created may not be saved REAL Mode Connects to a live TIJ printer and per...

Page 31: ...re three different ways to determine the speed at which the product is passing in front of the printer Fixed speed Speed calculated using internal calculation between the two internal photocells Speed...

Page 32: ...x 300v A or B 34 150h x 300v A or B 136 300h x 600v A and B Automatically setup 68 600h x 600v A and B Automatically setup 34 The maximum print speed depends on the horizontal resolution If the requi...

Page 33: ...he ink cartridge to the print head RESTARTING THE PRINT HEAD APPLICATION Description Restart the print head application Procedure This is done by using 2 buttons Press Button 1 On Off and at the same...

Page 34: ...button with short pulses Action 0 Exit without command 1 COMMAND_PREPARE_USB Creates the files messages fonts and images on the USB drive 2 COMMAND_SYNC Synchronizes the files within the folders messa...

Page 35: ...that can be executed while the printer is in boot mode To access to these operations press the buttons as indicated below This must be performed as soon as LED 1 ERROR and LED 3 SEL see LED Indicator...

Page 36: ...eneral Issues TYPE ERROR CODE ID Description DEGREE OF QUALIFICATION REQUIRED ACTION ERROR PCA NOTDETECTED No connection with PCA Equipment technician 1 Stop and restart the printer 2 If the error per...

Page 37: ...work related Errors TYPE ERROR CODE ID Description DEGREE OF QUALIFICATION REQUIRED ACTION ERROR NetworkInvalidInterfaces Printer cannot load the network interfaces Admin Technician 1 Configure networ...

Page 38: ...e rest of the error message and active errors to be seen and the other tab displays a historical log of error messages To reset the printer status and resume printing press the PLAY button to start up...

Page 39: ...l imprimante If battery needs to be replaced you can purchase an equivalent CR1220 BUTTON CELL BATTERY with the following specifications S il doit tre remplac acheter un quivalent CR1220 BATTERIE CEL...

Page 40: ...n User Manual Page 40 V 1 S 10 January 2021 Appendix 1 User interface Navigation Settings The menu path settings and selections are organized as follow Level 0 Main Page Start up Level 1 Access to the...

Page 41: ...ClearMark Installation Operation User Manual Page 41 V 1 S 10 January 2021 Message selection Creating a New Message Message Editor...

Page 42: ...to the settings menu This bar appears on all screens and navigation levels so that the printer status is always visible Below are descriptions of the areas and icons found on this bar Home Button Thi...

Page 43: ...this bar are described below Current message Name of the file selected to be printed Print preview Preview of the message to be printed Note Tap on the message to edit it Open Stored Messages Button...

Page 44: ...be empty based on the current resolution and message selected Tap on the field if you wish to select this calculation based on the Adjusted cartridge capacity parameter If it displays 0 this indicate...

Page 45: ...s The icons found in this menu are described below Print setup Shows the print options margin delay speed print direction etc Cartridge Setup Shows the printer cartridge options I O Status Shows the s...

Page 46: ...MI or Printer to factory defaults restore is for admin only Trigger Setup Allows you to set up the number of prints per trigger signal and the print delays Date Shift Codes Allows customization and cr...

Page 47: ...180 degrees Resolution To adjust the print resolution Horizontal resolution drag the slider to the desired dpi The slider will increase or decrease in steps of 25 Press and hold on the slider area to...

Page 48: ...r revolution and the wheel diameter of the encoder used Product Photocell This box lets you select the print start signal as internal photocell or an external photocell Print Direction This box lets y...

Page 49: ...are two options Single print ant Multiprint Single print Detailed below Print first delay Prints a continuous mark during the delay period to aid with initial setup and delay configuration Uncheck fo...

Page 50: ...nts Select how many prints will be executed per each print signal Repeat print Selects if all the printed messages are the same or they differ i e with prints set to 4 counter will print 0001 0001 000...

Page 51: ...nfigured at 30 mm keep in mind that the printing will start 46 mm after the trigger signal Print delays in multi print For multi print also keep in mind the blank zone at the end of the message For ex...

Page 52: ...r Shift code Code types Used to select the desired type interval of the shift or date code Selection of code interval Configures the interval and the desired value to be printed It is not necessary to...

Page 53: ...idge if automatic Read from cartridge is not checked Pulse width s Set the pulse width if Read from cartridge is not checked Pulse warming temperature C Set the Pulse warming temperature in C if Read...

Page 54: ...rinting On the other hand it is possible to damage the cartridge Incorrect Pulse width will affect the print quality or damage the cartridge A Pulse warming temperature higher than the stipulated maxi...

Page 55: ...the selected memory USB or internal Preview of the selected message Selection of the memory location internal memory or a USB Device Tools to manipulate the message preview zoom in or out view in real...

Page 56: ...ns letting you change the name of the file to be copied and choose where you want to copy it to You can choose the printer s internal memory or an external USB memory Note If there is no USB connected...

Page 57: ...ge is selected it loads the information about the cartridge inserted in the TIJ printer Custom cartridge option permits editing all available parameters Cartridge cost insert sell price of the cartrid...

Page 58: ...age 58 V 1 S 10 January 2021 Information related to the ink volume of the selected cartridge Results of ink cost calculation according to the cartridge price print resolution and the selected message...

Page 59: ...anation Tap on the box to choose which counter is shown on the main screen Number of prints that the printer has completed This total counter cannot be reset The value is increased with every print Us...

Page 60: ...active user Enable disable AutoStart when switched on Enable disable Low level ink output Enable disable the use of message s parameters settings for printing instead of global settings Access the Adv...

Page 61: ...ess role selection See below for details Tap on this button to edit the password used to change the user role Password User access levels There are 3 types of user access levels and the passwords are...

Page 62: ...sociated with the basic operations of the printer such as editing print setup or to edit create messages Operator cannot edit Communications parameters or Input Setup Password required 2605 Admin This...

Page 63: ...button and it will show the following dialogue 4 Tap on to change the required password 5 Enter the new password 6 Enter the password again to validate 7 Once the passwords have been changed tap on OK...

Page 64: ...HMI or Printer to factory default parameters HMI Network configuration This window allows configuration of the network settings of the HMI By default the HMI is set to IP 192 168 16 203 Mask 255 255...

Page 65: ...twork configuration of the Printer s If there is no connection configured the list of active connections will appear empty The connection can be set up automatically or manually Automatic connection s...

Page 66: ...the network settings for the TIJ printer By default the TIJ Printer is configured RJ45 connector for HOST connection Circular Connector for HMI connection IP 192 168 1 64 IP 192 168 16 210 Mask 255 2...

Page 67: ...k Installation Operation User Manual Page 67 V 1 S 10 January 2021 Cartridge information This tab is only available for Admin user It shows information about the cartridge currently inserted into the...

Page 68: ...ns Graph of the encoder s behaviour over 15 seconds The encoder is sensitive to vibrations that can cause false inputs and produce poor quality print Each red pulse s edge is a direction change of the...

Page 69: ...ation will not be processed until a change of its state is detected If inverted is checked the signal will be processed when a falling edge is detected o State signal activation will be processed if t...

Page 70: ...printed depending on the external BCD signal inputs After assigning the messages to the BCD code positions the message selected by BCD signals will be previewed in the main screen NOTE If BCD MODE2 is...

Page 71: ...emplates available Keep in mind that these templates are for reference only and can be edited later The second step lets you quickly change the selected template You can change the number of objects i...

Page 72: ...eal size You may also select the font you wish to start with and the font size If you select the auto font size box the font will automatically adjust to fill the entire field and will continue adjust...

Page 73: ...e menu lets you perform basic operations save close undo changes etc and perform actions move create new objects select objects etc When you click on the Create button a wizard will open to help you c...

Page 74: ...xt field insert a monochromatic image create a barcode static or dynamic and draw rectangles lines ellipses or diamonds When you tap on any of these buttons different submenus open depending on the ob...

Page 75: ...Access to the Settings Menu Select the message you wish to copy from the list on the left side Note that on the lower bar only the internal option will appear next to Choose a source the Drive The ne...

Page 76: ...o the Stored Messages menu selecting the USB device and looking for the file name in the list To copy a message from USB device to the internal memory of the printer you need to have a folder named me...

Page 77: ...y all the desired Font files ttf in this fonts folder 3 Insert the USB device in the TIJ printer USB A connector 4 After a few seconds the HMI will ask for confirmation to import the fonts into the pr...

Page 78: ...notes regarding formats supported 3 Insert the USB drive into the TIJ printer USB A connector 4 Open the message editor on the HMI Then a Select an image object in the message or create one b On the I...

Page 79: ...d is a property for each 2D code To enable the feature please follow these steps 1 Go to the Message Editor and create or edit a message 2 Add edit a QR Code or Datamatrix code 3 With the 2D Barcode s...

Page 80: ...age or edit one 4 Add or edit an item 5 Tap on Data Source and select Date Time 6 Tap on Format and select the same date time as created in step 2 They are at the end of the list between brackets or u...

Page 81: ...nput the value which will have the User Input element i e Prompt could be enter lot number Value could be 123456 5 Save and select the message and exit the editor 6 A pop up window will appear with th...

Page 82: ...ows to design messages with multiple items in one field that are composed of other items To create a composite item follow these steps 1 Go to the message editor 2 Add or edit an item 3 Select item to...

Page 83: ...ld Table of fields that compose the formula It is possible to edit the type and the value by tapping on the pencil icon of each Move fields up down or remove Formula of the composed item This field is...

Page 84: ...entry of the field VALUE as text The output of the calculated formula is the text entered o ITEM choose an Item field from the Value list that already exists in the message to include it in the formul...

Page 85: ...Once finished the Composite item will be available to edit and it will show the formula and the result 8 It is possible to hide items in order to print them only inside the composite item To do this...

Page 86: ...ire barcode will be converted to a GS1 format Tap to the formula button to edit the AI with the formula NOTES Only barcodes and text can be used for composite data source A Composite item cannot be co...

Page 87: ...he Barcode assistant 9 Set any items not that are not required to be printed as not printable 10 Save the message and exit editor NOTE It is possible to change the symbology of the barcode and reassig...

Page 88: ...same properties as the original item except the field name position and size To copy paste an item follow these steps 1 In the message editor select an item by tapping on it 2 Press on the selected i...

Page 89: ...tton named Clone will be available 2 Tap on the button 3 Select the canvas mode to create the cloned item and the cloned item will be created NOTES To Copy Paste when using the PC Software right click...

Page 90: ...and speed encoder setup resolution print delay Once this feature is activated if the current message has printer settings embedded in it the printer will be configured automatically with the parameter...

Page 91: ...le local settings will appear These will be stored within the message Default values are populated from the global settings 4 Enable and configure the settings that will be saved locally in the messag...

Page 92: ...messages settings for printing Once enabled and if current message selected for printing has the settings in it the printer will use the message parameters for printing This will be confirmed with an...

Page 93: ...face Messages can be created but not saved REAL Operation is the same as using the 10 HMI and in this mode it is possible to save the designed messages on the PC to be transferred to a head later To c...

Page 94: ...printer an Ethernet connection to the RJ45 port is necessary See Connectors chapter Before connecting the PC must be properly configured to connect and communicate with the printer By default the TIJ...

Page 95: ...inters network settings and set a connection 2 Go to Stored Messages 3 Tap on button and the following screen will appear Where Left side List of message files loaded in the internal memory of the TIJ...

Page 96: ...gs and remove any active connections Alternatively you can simply disconnect any ethernet connections Once removed or disconnected the messages will be saved to computer memory The directory where the...

Page 97: ...6 a If all 3 LEDs are flashing at the same time it means that the TIJ update process has finished properly To reboot he system the user must press POWER button for 2 seconds and once released the syst...

Page 98: ...dge life varies depending on Cartridge has a Shelf Life Check it carefully Changing ink Firing parameters modifies ink consumption Seechapter Settings Cartridgesetup for further details Cartridge volu...

Page 99: ...r on the TIJ printer is a general purpose Input Output connector with the following pin assignments Pin Description 1 IN0 IN_BCD0 START 9 IN1 IN_BCD1 STOP 2 IN2 IN_BCD2 10 IN3 IN_BCD3 3 IN4 IN_STROBE...

Page 100: ...Manual Page 100 V 1 S 10 January 2021 External Photocell Ref IDTIJ CELL00 The external photocell is powered by 24 V from the GPIO port and comes with a tube 10 mm in diameter and 500 mm in length Cut...

Page 101: ...on Operation User Manual Page 101 V 1 S 10 January 2021 External Encoder Ref IDTIJ ENCODER00 The external encoder to be used with the printer is 24 V 5000 ppr Channel A and B Wheel 72 5 mm in diameter...

Page 102: ...onnector for GPIO Y Cable Ref IDTIJ YCAB00 The D SUB15HD GPIO connector can be used to connect several accessories in parallel This allows for connection of an external photocell encoder and BCD input...

Page 103: ...PLCs etc Connection Pinout SUBD15 s PIN Fly wire s colour Signal 1 Blue IN 1 BCD 0 2 Pink IN 3 BCD 2 3 Grey IN 5 BCD STROBE 4 White Yellow Vin 24 Vdc 5 Yellow GND 6 Black ENCODER 1 7 Red GND 8 Brown G...

Page 104: ...er based on the alarm output signal OUT_NOERROR Green printer running without errors Red printer in error status Green and red blinking printer is running but warning of low ink level Connection diagr...

Page 105: ...05 V 1 S 10 January 2021 Standard Support Ref IDTIJ BRACKET00 General purpose support bracket used to mount the printer to the production line and includes attachments for The printer The Touchscreen...

Page 106: ...ouch Screen HMI To connect up to 4 printers the following is required 1x IDTIJ JBOX00 Junction Box 4 x Cables to interface with each printer Each cable is 3m long and connects the 15 pin I O connector...

Page 107: ...ct to an external PC DB15HD Female to connect BCD Signals These signals are then shared between all the printers connected DB15HD Female to connect an external product photocell This signal is shared...

Page 108: ...onnected and they are in good working order if the Junction Box does not power up 24Vdc Power supply Junction Box contains a 24Vdc power supply to supply up to 4 TIJ printers Mean well LRS 100 24 AC I...

Page 109: ...1 Internal Connectors The following table outlines the internal connections of this board J302 is the main power connector Printer status LEDs J223 LED HEAD 1 J224 LED HEAD 2 J225 LED HEAD 3 J226 LED...

Page 110: ...ition 1 2 JP201 Printer 1 JP202 Printer 2 JP203 Printer 3 JP204 Printer 4 Place each the jumper in position 1 2 only if it is desired to power the printer through the Junction Box and not through its...

Page 111: ...on Box When printheads are connected to the junction box it is possible to control up to four printheads using one HMI touch screen or PC NOTE All the network devices HMI Printers connected to a junct...

Page 112: ...ishes booting up you will be at the launch screen for the ClearMark software 2 Press the Settings button in the top right hand corner then press the General Settings button on the bottom left hand sid...

Page 113: ...e you will EDIT the printheads IP Address for use with the Junction Box RJ45 connection 6 Change the printers RJ45 gateway address to the proper IP circled below 7 Edit the IP Address as required on t...

Page 114: ...side of the screen Then press the center tab which is labelled Advanced Settings Press the first option under Network Settings which is HMI Network Settings and change the HMI IP address to the 192 16...

Page 115: ...of 4 indicator icons that display the general status and name for each printer o Green the printer is ready to print o Red the printer is in error mode includes stopped o Yellow the printer is in war...

Page 116: ...ClearMark Installation Operation User Manual Page 116 V 1 S 10 January 2021 Junction Box Electrical schematic...

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