TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE AND SOLUTION
REMEDY
No Charging
Portable device is not installed properly.
Portable device is locked up or frozen.
Portable device battery has problem.
Remove your portable device from the charging cord
and check for obstruction on the connectors.
Please make sure your portable device is working
properly before plugging into the unit.
Please refer to your portable device manual for details.
Check the connection or the Power Adaptor.
Try the unit on another outlet.
Turn the volume control to increase the sound level.
Pairing your Bluetooth device according to the
“Pairing a Bluetooth Device for the First Time”
section.
Relocate the unit within Bluetooth operating range
(30 feet).
Increase the volume of your Bluetooth device.
Increase the volume of the unit to turn to your wish..
Adjust Mic Level control to max, and then re-adjust to
a comfortable level.
Switch Mic to the ON position.
Securely connect the Mic to the Mic jack.
Adjust the volume knob.
Clear contacts pins and connect again.
No Sound
Power Adaptor disconnected or loose.
The AC outlet has not power.
Volume set too low.
No sound from Mic.
No sound in AUX mode
Mic. Level control set at too low.
Mic Is off.
The Mic is not connected to the Mic jack
securely.
Volume at minimum.
External device not connected properly.
No sound when playing
audio via Bluetooth
Your Bluetooth device has been paired properly.
The unit placement out of range.
The volume control of your Bluetooth device is
set at too low.
The volume control of the unit is set at too low.
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