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5

User’s

 

4.  CONDENSATE DRAIN

This appliance is fitted with a siphonic condensate trap system 

that reduces the risk of the appliance condensate from freezing.  

However should the condensate pipe to this appliance freeze, 

please follow these instructions:
a.  If you do not feel competent to carry out the defrosting 

instructions below please call your local Gas Safe Registered 

installer for assistance.

b.  If you do feel competent to carry out the following instructions 

please do so with care when handling hot utensils.  Do not attempt 

to thaw pipework above ground level.

If this appliance develops a blockage in its condensate pipe, its 

condensate will build up to a point where it will make a gurgling 

noise prior to locking out an “

L 2

” fault code.  If the appliance is 

restarted it will make a gurgling noise prior to it locking out on a 

failed ignition “

L 2

” code.

To unblock a frozen condensate pipe;

1.  Follow the routing of the plastic pipe from its exit point on the 

appliance, through its route to its termination point.

  Locate the frozen blockage.  It is likely that the pipe is frozen at 

the most exposed point external to the building or where there 

is some obstruction to flow.  This could be at the open end of 

the pipe, at a bend or elbow, or where there is a dip in the pipe 

in which condensate can collect.  The location of the blockage 

should be identified as closely as possible before taking further 

action.

2.  Apply a hot water bottle, microwaveable heat pack or a warm 

damp cloth to the frozen blockage area.  Several applications 

may have to be made before it fully defrosts.  Warm water can 

also be poured onto the pipe from a watering can or similar.  

DO NOT use boiling water.

3.  Caution when using warm water as this may freeze and cause 

other localised hazards.

4. 

Once the blockage is removed and the condensate can flow freely, 

restart the appliance. (Refer to “To Start the boiler”)

5.  If the appliance fails to ignite, call your Gas Safe Registered 

engineer.

Preventative solutions

During cold weather, set the central heating temperature knob 

(B) to maximum (must return to original setting once cold spell is 

over).
Place the heating on continuous and turn the room thermostat 

down to 15ºC overnight or when unoccupied. (Return to normal 

after cold spell).

5.  GENERAL INFORMATION

BOILER PUMP

The boiler pump will operate briefly as a self-check once every 24 

hours, regardless of system demand.

MINIMUM CLEARANCES

Clearance of 165mm above, 100mm below, 2.5mm at the sides 

and 450mm at the front of the boiler casing must be allowed for 

servicing.

Bottom Clearance

Bottom clearance after installation can be reduced to 5mm.
This must be obtained with an easily removable panel, to enable 

the system pressure gauge to be visible and to provide the 100mm 

clearance required for servicing.

EXPANSION

NOTE. If a water meter is fitted into the incoming water mains 

there may be a requirement for a domestic hot water expansion 

vessel Kit.  Contact a Gas Safe Registered Engineer or in IE a 

Registered Gas Installer (RGII).

ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National Gas 

Emergency Service without delay. 

Telephone 0800 111 999

.    

Ensure that;

-  All naked flames are extinguished

-  Do not operate electrical switches

-  Open all windows and doors

CLEANING

For normal cleaning simply dust with a dry cloth.  To remove stubborn 

marks and stains, wipe with a damp cloth and finish off with a dry 

cloth.  

DO NOT use abrasive cleaning materials.

MAINTENANCE

The appliance should be serviced at least once a year by a Gas 

Safe Registered Engineer or in IE a Registered Gas Installer 

(RGII).

Summary of Contents for LOGIC COMBI C Series

Page 1: ...quire Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers For the very latest copy of literature for specification and maintenance practices visit our website www idealboilers com where you can download the relevant information in PDF format April 2019 UIN 222357 A01 USER GUIDE LOGIC COMBI C24IE C30IE C35IE ...

Page 2: ...ules for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical operation of the boiler ELECTRICITY SUPPLY This appliance must be earthed Supply 230 V 50 Hz The fusing should be 3A IMPORTANT NOTES This appliance must not be operated without the casing correctly fitted and forming an adequate seal If the boiler is installed in a c...

Page 3: ...frost protection see Frost Protection PREHEAT DOMESTIC HOT WATER The domestic hot water heat exchanger within the boiler can be kept preheated to provide faster delivery of hot water at the tap This is achieved by pressing the PREHEAT button F so that HOT WATER PREHEAT ON is shown on the display The boiler will operate periodically for a few seconds to maintain the domestic hot water heat exchange...

Page 4: ...ards the MAX position to meet heating requirements This will depend on the house and radiators used Reducing the room thermostat setting by 1ºC can reduce gas consumption by up to 10 WEATHER COMPENSATION When the Weather Compensation option is fitted to the system then the central heating temperature knob B becomes a method of controlling room temperature Turn the knob clockwise to increase room t...

Page 5: ...n when using warm water as this may freeze and cause other localised hazards 4 Once the blockage is removed and the condensate can flow freely restart the appliance Refer to To Start the boiler 5 If the appliance fails to ignite call your Gas Safe Registered engineer Preventative solutions During cold weather set the central heating temperature knob B to maximum must return to original setting onc...

Page 6: ...he time settings on the programmer are as you require and adjust if necessary Check the programmer internal or external to the boiler is in an ON position and the room thermostat is turned up NO HOT WATER OR CENTRAL HEATING Check the mains power is turned on and ensure mode knob C is in the winter position See boiler Operation Modes and Fault Codes section Does the boiler have a display showing on...

Page 7: ...l heating mode The boiler is operating in domestic hot water preheat mode The boiler is operating in domestic hot water mode The boiler is operating in frost protection 7 NORMAL OPERATION DISPLAY CODES FOR ANY QUERIES PLEASE RING THE IDEAL CONSUMER HELPLINE 01482 498660 NOTE BOILER RESTART PROCEDURE To restart the boiler press the RESTART button The boiler will repeat the ignition sequence if a he...

Page 8: ...sent in the property 2 If other appliances do not work or there are no other appliances check the gas supply is on at the meter and or pre payment meter has credit If the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII 1 Check condensate Pipe for block...

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