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10

Boiler transceiver

Below are the descriptions of each light on the front of the boiler transceiver. 
When illuminated green;

Note. 

normal operation is indicated by all three green lights being illuminated.

Transceiver

1

2

3

RF connection

 

Boiler transceiver connected to thermostat and boiler transceiver connected  
to gateway

Power

 

Power is being supplied to the boiler transceiver

Opentherm connection

 

Opentherm signal to the boiler is working correctly

1

2

3

Summary of Contents for touch

Page 1: ...Quick start guide Connected wireless room thermostat Logic Combi C Vogue Gen 2 Combi ...

Page 2: ...advisable to read through all steps before starting the installation A more detailed installation guide user guide and FAQs can be found at www idealboilers com The Ideal Touch thermostat must be installed by a competent person Read the instructions carefully Failure to follow these instructions can damage the product or cause a hazardous condition ...

Page 3: ...hermostat is being installed Location guidelines In between the boiler and the Touch thermostat and in between the boiler and the gateway there must be Less than 20 metres No more than 3 walls ceilings No large metallic objects e g American fridge freezer No large mirrors or windows No walls running along the RF path The Thermostat must not be within 1 metre of a WiFi booster router and should not...

Page 4: ...nd the gateway must be more than 1 metre away from other wireless devices such as wifi boosters cordless phones and mobile phones The gateway and the thermostat must be forward of the front plane of the boiler by at least 1 metre The gateway and the thermostat must be less than 20 metres from the boiler 1 2 3 ...

Page 5: ...way and between the boiler and the thermostat There must be no walls running along RF path from the boiler to the gateway or the boiler to the thermostat There must be no large metallic objects e g american fridge freezer large mirrors or windows between the boiler and the gateway or between the boiler and the thermostat 4 5 6 ...

Page 6: ...ng a small flat bladed screwdriver into the slot situated centrally at bottom of blanking plate Remove link wire plug keep in a safe place Connect the Touch transceiver electrical plug Push fit the Touch transceiver into the boiler Blanking Plate Link Plug Transceiver Transceiver Installation 1 2 3 4 ...

Page 7: ...from boiler Locate the gateway adjacent to the house wireless router and connect the supplied ethernet cable from the gateway to the wireless router as shown Connect the Gateway power cable and 3 pin plug together then connect the 3 pin plug to a convenient mains socket Note DO NOT yet power up the gateway 5 6 7 10 8 9 Ethernet cable white supplied Gateway power cable supplied 3 pin plug supplied ...

Page 8: ...n within 20 seconds electrically isolate the boiler remove one battery and repeat from step 8 When successfully connected the screen shown on the left will be displayed Set the 24hr clock then select DONE Set the date then select DONE If the screen goes blank before set up is complete tap the screen and select MENU to access Help Settings to set time and date When set up is complete the screen wil...

Page 9: ...lied 3 pin plug supplied Gateway supplied Gateway LED indication Wireless router not supplied Off On Auto MON 10 20 ZONE 1 Tap screen to wake up the thermostat Immediately power up the gateway and after the LED initialisation sequence approx 1 min the gateway LED will go green indicating that it has successfully connected 16 17 19 Installation Tap the triangle to progress The display will now show...

Page 10: ...e normal operation is indicated by all three green lights being illuminated Transceiver 1 2 3 RF connection Boiler transceiver connected to thermostat and boiler transceiver connected to gateway Power Power is being supplied to the boiler transceiver Opentherm connection Opentherm signal to the boiler is working correctly 1 2 3 ...

Page 11: ... idealtouch co uk Open the Ideal Touch app tap on create an account and follow the in app instructions SN 21182300000001 GATEWAY ETHERNET MAC F8 81 1A Q3 7C FA UK HU5 4JN National Av Made in TUNISIA IP30 CF 527 5V 120mA PIN XXXX XXXX XXXX Gateway pin During app set up the gateway pin will be requested Locate the 12 digit gateway pin on the base of the gateway and record the PIN below ...

Page 12: ...ins lead are connected properly and the LED on the side of the gateway status is solid green If there is no light check the mains connection If the light is solid orange check the ethernet cable is connected If the light is solid red consider siting the gateway closer to the boiler Check that all of the LEDs on the boiler transceiver are illuminated correctly solid green If the RF light is not ill...

Page 13: ...numbers Northern Ireland 02890 331444 Elsewhere in the UK 01482 498660 Our normal working times excluding Bank holidays are 8am 6pm Monday to Friday 8am 4pm Saturday 8am 12 noon Sunday The warranty does not apply To any defect damage or breakdown caused by deliberate action accident misuse or third party interference including modification or failed batteries To any defect damage or breakdown caus...

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Page 16: ...Technical Helpline T 01482 498663 SCAN HERE FOR FURTHER HELP For more detailed installation instructions and user guide see www idealboilers com Ideal Boilers Ltd P O Box 103 National Avenue Hull HU5 4JN www idealboilers com 217981 A03 ...

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