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User Guide

 

USER

FOR ANY QUERIES PLEASE RING THE IDEAL 

CONSUMER HELPLINE : 01482 498660

BOILER RESTART PROCEDURE -  To restart boiler 

press the restart button

1.5  POINTS FOR THE BOILER USER

Note. 

 In line with our current warranty policy we would ask 

that you check through the following guide to identify any 

problems external to the boiler prior to requesting a service 

engineers visit.  Should the problem be found to be other than 

with the appliance we reserve the right to levy a charge for the 

visit, or for any pre-arranged visit where access is not gained 

by the engineer.

1.4  GENERAL INFORMATION

BOILER PUMP

The boiler pump will operate briefly as a self-check once every 

24 hours, regardless of system demand.

MINIMUM CLEARANCES

Clearance of 165mm above, 100mm below, 2.5mm at the sides 

and 450mm at the front of the boiler casing must be allowed for 

servicing.

Bottom Clearance

Bottom clearance after installation can be reduced to 5mm.
This must be obtained with an easily removable panel, to 

enable the system pressure gauge to be visible and to provide 

the 100mm clearance required for servicing.

ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National 

Gas Emergency Service without delay.

Telephone 0800 111 999

.    

Ensure that;

-  All naked flames are extinguished

-  Do not operate electrical switches

-  Open all windows and doors

CLEANING

For normal cleaning simply dust with a dry cloth.  To remove 

stubborn marks and stains, wipe with a damp cloth and finish off 

with a dry cloth.  

DO NOT use abrasive cleaning materials.

MAINTENANCE

The frequency of servicing will depend upon the installation 

condition and usage but should be carried out at least annually 

by a Gas Safe Registered Engineer.

1.6  TROUBLESHOOTING

YES

NO HOT WATER

Check the mains power is 

switched on and that ON is 

shown at the bottom of the 

screen (if not press the Mode 

button so that ON is shown)

Is water coming out of the hot 

water tap when turned on?

NO CENTRAL HEATING

Check that the mains power is 

turned on and that ON is shown 

at the bottom of the screen (if not 

press the Mode button so that 

ON is shown)

Does the boiler operate and 

provide central heating?

Check the time settings on the 

programmer are as you require 

and adjust if necessary

Check that the programmable 

room stat or Timer and room stat 

are calling for heat.

If the fault persists see boiler 

“Display Functions” section.  If 

“Boiler off” is displayed then 

contact Ideal Customer Services 

Helpline if your appliance is 

under warranty or a Gas Safe 

Registered Engineer, if out of 

warranty

YES

NO

Contact a Gas Safe Registered 

Engineer

Contact a Gas Safe Registered 

Engineer

NO

Summary of Contents for LOGIC HEAT2 H12

Page 1: ...we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating For the very latest copy of literature for specification and maintenance practices visit our w...

Page 2: ...00 4085500 Ideal Heating is a member of the Benchmark scheme and fully supports the aims of the programme Benchmark has been introduced to improve the standards of installation and commissioning of ce...

Page 3: ...ppliance be used incorrectly or tampered with This appliance can be used by children 8 years and above Also persons with reduced physical sensory or mental capabilities or lack of experience and knowl...

Page 4: ...ugh the radiator symbol for the system frost protection to run If no system frost protection is provided and frost is likely during a short absence from home it is recommended to leave the system heat...

Page 5: ...Telephone 0800 111 999 Ensure that All naked flames are extinguished Do not operate electrical switches Open all windows and doors CLEANING For normal cleaning simply dust with a dry cloth To remove...

Page 6: ...play function Boiler Off Mode Press the mode button to enable hot water and central heating N Boiler On Mode no Heat Demand N Boiler is active for Central Heating N Boiler is in Lockout for a specific...

Page 7: ...es do not work or there are no other appliances check the gas supply is on at the meter and or pre payment meter has credit If the boiler fails to operate then please contact Ideal if under warranty o...

Page 8: ...eal Technical Helpline 01482 498663 Ideal Consumer Helpline 01482 498660 Ideal Parts 01482 498665 idealheating com Ideal Boilers Ltd pursues a policy of continuing improvement in the design and perfor...

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