5
User Guide
USER
FOR ANY QUERIES PLEASE RING THE IDEAL
CONSUMER HELPLINE : 01482 498660
BOILER RESTART PROCEDURE - To restart boiler
press the restart button
1.5 POINTS FOR THE BOILER USER
Note.
In line with our current warranty policy we would ask
that you check through the following guide to identify any
problems external to the boiler prior to requesting a service
engineers visit. Should the problem be found to be other than
with the appliance we reserve the right to levy a charge for the
visit, or for any pre-arranged visit where access is not gained
by the engineer.
1.4 GENERAL INFORMATION
BOILER PUMP
The boiler pump will operate briefly as a self-check once every
24 hours, regardless of system demand.
MINIMUM CLEARANCES
Clearance of 165mm above, 100mm below, 2.5mm at the sides
and 450mm at the front of the boiler casing must be allowed for
servicing.
Bottom Clearance
Bottom clearance after installation can be reduced to 5mm.
This must be obtained with an easily removable panel, to
enable the system pressure gauge to be visible and to provide
the 100mm clearance required for servicing.
ESCAPE OF GAS
Should a gas leak or fault be suspected contact the National
Gas Emergency Service without delay.
Telephone 0800 111 999
.
Ensure that;
- All naked flames are extinguished
- Do not operate electrical switches
- Open all windows and doors
CLEANING
For normal cleaning simply dust with a dry cloth. To remove
stubborn marks and stains, wipe with a damp cloth and finish off
with a dry cloth.
DO NOT use abrasive cleaning materials.
MAINTENANCE
The frequency of servicing will depend upon the installation
condition and usage but should be carried out at least annually
by a Gas Safe Registered Engineer.
1.6 TROUBLESHOOTING
YES
NO HOT WATER
Check the mains power is
switched on and that ON is
shown at the bottom of the
screen (if not press the Mode
button so that ON is shown)
Is water coming out of the hot
water tap when turned on?
NO CENTRAL HEATING
Check that the mains power is
turned on and that ON is shown
at the bottom of the screen (if not
press the Mode button so that
ON is shown)
Does the boiler operate and
provide central heating?
Check the time settings on the
programmer are as you require
and adjust if necessary
Check that the programmable
room stat or Timer and room stat
are calling for heat.
If the fault persists see boiler
“Display Functions” section. If
“Boiler off” is displayed then
contact Ideal Customer Services
Helpline if your appliance is
under warranty or a Gas Safe
Registered Engineer, if out of
warranty
YES
NO
Contact a Gas Safe Registered
Engineer
Contact a Gas Safe Registered
Engineer
NO