YES
NO HOT WATER
Check the mains power is turned
on and that the tap symbol is
either blue or orange
Is water coming out of the hot
water tap when turned on?
NO CENTRAL HEATING
Check the mains power is turned
on and that the radiator symbol
is either blue or orange
Does the boiler operate and
provide central heating?
Check the time settings on the
programmer are as you require
and adjust if necessary
Check the programmer (internal
or external to the boiler) is in
an “ON” position and the room
thermostat is turned up
NO HOT WATER OR CENTRAL
HEATING
Check the mains power is turned
on and that the tap and radiator
symbols are either blue or orange
See boiler “Display Functions”
section
Does the boiler have a display
showing on the front control
panel?
See boiler “Display Functions”
section. If “Boiler off” is displayed
then contact Ideal Customer
Services Helpline if your
appliance is under warranty or a
Gas Safe Registered Engineer, if
out of warranty
YES
NO
Contact a Gas Safe Registered
Engineer
1.7 TROUBLESHOOTING
Contact a Gas Safe Registered
Engineer
Contact a Gas Safe Registered
Engineer
NO
YES
NO
User Guide
8
USER
