7
User Guide
USER
1.9 FAULT CODES
5 Boiler Resets in 15 minutes
1. Turn electrical supply to boiler off and on.
2. If the boiler fails to operate please contact Ideal (if under warranty) or alternatively a
Gas Safe Registered Engineer if outside of the warranty period.
False Flame Lockout
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
DISPLAY CODE ON BOILER
DESCRIPTION
Low Water Pressure
ACTION
Check system water pressure is between 1 & 1.5bar on the system pressure gauge. To
re-pressurise the system see Section 3. If the boiler still fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period.
Check system water pressure is between 1 & 1.5 bar on the system pressure gauge.
To re-pressurise the system see Section 3. If the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period.
Flow Temperature Overheat
or No Water Flow
Blocked Flue/Condensate
Flame Loss
Ignition Lockout
1. Check other gas appliances in the house are working to confirm a supply is present in the property.
2. If other appliances do not work or there are no other appliances, check the gas supply is on at the
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
1. Check condensate Pipe for blockages
2. Check other gas appliances in the house are working to confirm a
supply is present in the property.
3. If other appliances do not work or there are no other appliances, check the gas supply is on at the
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
Fan Fault
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Flow Thermistor
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Return Thermistor
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Outside Sensor Failure
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
Low Mains Voltage
Contact a qualified electrician or your electricity provider.
Unconfigured PCB
Unconfigured/faulty PCB or gas valve short circuit. Please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period.
F 01
F 05
F 09
L 01
L 02
L06
L0C
F0U
L 05
L 09
F 02
F 03
F 06
F 07
F 04
L 04
Refer to Section
1.6
Flow/Return Differential >
50°C
If the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a
Gas Safe Registered Engineer if outside of the warranty period.
L0
1. Check condensate Pipe for blockages
2. Check other gas appliances in the house are working to confirm a supply is present in
the property.
3. If other appliances do not work or there are no other appliances, check the gas supply is on at the
meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
